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Offshoring and Working Conditions in Remote Work (Hardcover)
Loot Price: R2,800
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Offshoring and Working Conditions in Remote Work (Hardcover)
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As organizations seek to reduce costs, there has been a growth in
service sector offshoring and outsourcing, notably to developing
countries. However, despite a burgeoning literature on this
phenomenon, little attention has been given to the working and
employment that exist in the growing number of business process
outsourcing/IT-enabled services' workplaces in developing
countries.
The authors Ghosheh and Messenger address this by examining and
providing an historical context of the development of the industry,
with case study analysis in four countries where the industry is
large or growing, and give policy advice from employers to policy
makers on how the growth of 'good quality' jobs can be ensured
as these industries grow and mature around the world.
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