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This book has a radical new message for any clinician: through coaching you reduce your own stress and you get far better outcomes for patients. 'Coaching for health' means creating a different relationship in consultations, asking a different kind of question and giving information in a different way. It goes beyond what is usually meant by 'patient-centred practice'. It will work with virtually any patient. When you take a coaching approach the chances are that your patients gain confidence in managing their own health, reduce the number of appointments they request, are less likely to need emergency admissions and are more likely to take their medication. Coaching is not just a technique that you switch on and off, it is a wholly different mindset. Coaching for Health explains the rationale for a coaching approach and gives pragmatic step by step help on how to do it. The authors - one an executive coach, one a doctor - write from their extensive, collective experience. Having trained many hundreds of clinicians in coaching skills, Jenny Rogers and Arti Maini have seen firsthand how transforming it can be to use in practice. "In a clear and convincing manner, Jenny Rogers and Art Maini offer a range of practical methods for turning health care consultations into a genuinely patient-led form of dialogue."John Launer, Associate Dean for Faculty Development, Health Education England, UK "A gem of a book...The combination of Jenny's accessible style and wisdom with Arti's extensive experience of adopting a coaching approach with patients has produced a winner."Lis Paice OBE FRCP, author of New Coach: reflections from a learning journey, UK
This is your essential companion to being a coach. Author Jenny Rogers distills her decades of experience to guide you through the challenges and pitfalls, joys and rewards, and dos and don'ts of coaching. Whether you are a qualified coach many years into practice, or a trainee moving into your first placement, the book provides a treasure trove of practical strategies and skills, theories and concepts that will enhance your practice. It captures what it takes to be a successful coach, and will support and inspire you to become a more confident, self-reflective practitioner.
How can coaches help clients navigate the changing world of work? This book offers a step-by-step, practical guide to running a complete career coaching programme: assessing the present; looking at motivation, skills and ‘personal brand’; writing the most powerful CV/résumé; getting through a job interview or assessment centre successfully; and negotiating terms for a new job. Career coaching has never been needed more now that jobs for life have disappeared, being made redundant is common, the ‘gig economy’ is here to stay, and young people often must start in unpaid roles. The principles of career coaching are much the same whether you are a professional executive coach or a volunteer working for a charity whose aim is to get people back into work. But how do you do it most effectively? The focus must be on the whole career coaching cycle and building a holistic understanding of how a client’s personal and professional life has influenced the person they are today, who they want to be, and how to set successful goals. Important reading for any coach who wants to understand and improve their career coaching. “This is a must-have resource for all coaches to support clients in career and job transition.†Terry H. Hildebrandt, PhD, MCC, MCEC, Director of Evidence Based Coaching, Fielding Graduate University, USA “The clearest, wisest guide I have yet read on coaching towards success in the complex world of work.â€Â Sarah Gillett CMG CVO, Former ambassador, and coach in-training “Jenny continues to set the bench mark for what it means to be a great coach. An inspiring read for anyone interested in coaching.†Kate Stephens, CEO, Smart Works Charity “The wealth of Jenny’s own experience and the depth of her expertise gives her the authority to teach us all and we are grateful to her for the extent of our continued learning.†Catherine Devitt CEO, Meyler Campbell “This is far more than a superbly comprehensive set of tools and techniques for career coaching – although it definitely is that. This is a masterful narration of the whole story of career coaching at a much deeper level.†Jane Cook, Head of Leadership and Coaching, Linden Learning  “An experiential step-by-step guide to working with clients who are exploring real issues around their work, career, and life, to bring out their best selves. One of the best in furthering your learning and growth as a coach.†Diane Brennan, DBH, MCC, Director of Leadership & Organizational Development University of Arizona and Past President of the International Coach Federation (2008) “A thorough overview of the skills and knowledge required by career coaches. This not only defines the coach’s professional toolkit, but reveals the very best practice in career coaching.†John Lees, author of  How to Get a Job You Love Â
Most coaches know that Personality Type indicators can add enormous value to their work. Based on the work of the distinguished Swiss psychologist, Carl Jung, questionnaires such as the MBTI (R) and its many rivals can give clients swift, deep, unsettling and reliable insights into their own behaviour and needs. Yet many coaches hesitate, asking questions such as: * Do I know enough about it to use it confidently? * Where does it add value in work with senior leaders? * Where can it be useful when I'm working with a client on career issues? * What should I do when a client challenges me on validity and reliability? * What other psychometric assessments might I use and how do they complement Type indicators? * How should I use it with groups, for instance on management development programmes? * How does it work as part of a team coaching project? This book will build your confidence. It gives you honest, straightforward, practical and realistic advice on these and other issues, from an author who is internationally recognised as a leading thinker and practitioner in executive and team coaching, as well as being an expert on Jungian Type. The book is enriched by dozens of short case studies. "How can anyone resist? 'Coaching for Personality Types' is a well written, accessible and stimulating book from one of my favourite coaching authors. Jenny brings her vast experience and warm personal style to offer the reader an in depth review of type based personality instruments from MBTI to Lumina, and how executive coaches can use type based approaches with sophistication to offer fresh insights and understanding to their clients." Professor Jonathan Passmore, School of Psychology, University of Evora & Centre for Coaching, Henley Business School, UK "A masterclass in the area. Jenny Rogers is an expert in both coaching and assessment but she avoids unnecessary statistics and theories. Rather, her book uses in-depth knowledge to underpin rich case studies, stories and really practical insights. The majority of coaches use the type model and type measures: this book enables them to become experts in their use - and doesn't shy away from offering alternative approaches. There are plenty of type introductions around. This is the best for practising coaches by a long way." Ian Florance, Consultant Editor, Meyler Campbell and Secretary European Test Publishers Group, UK "As an extraordinarily well-written guide to assist both beginners and veteran coaches in the use and interpretation of the MBTI, Rogers' book has much to recommend it, and I do so wholeheartedly. It does what it says on the tin, but my goodness, it does a great deal more than that. The section on the origins and psychological underpinnings of Type, the conceptual framework of the MBTI and its psychometric properties are presented with exemplary clarity; thorough, comprehensive and scrupulously balanced. Rogers' combination of broad brush and fine strokes makes engagement with this relatively complex subject a richly rewarding experience. The sections on coaching, quite aside from the MBTI focus, represent a masterclass of the highest order. The author's breadth and depth of experience across a broad spectrum of individuals, organisations, and contexts, and the holistic insights thus gained, shine through on every page. 'What Works' deserves to be the gold standard, not only in respect of the MBTI and psychometric-assisted coaching, but also as an invaluable addition to the canon of coaching practice." Neville Osrin, Emeritus Fellow, University of Exeter Business School, UK "As a religious professional, I have used MBTI typology for many years as a tool to coach and encourage others. I believe Jenny's book to be essential reading for anyone interested in using any psychometrics in their coaching -- or in their work generally. Reading it helped me correct a number of mistakes I had made. It also introduced me to many new tools to balance my practice. Her insights relating to coaching teams and the use of psychometrics will help anyone increase the effectiveness of their work with groups." Rev. Dr. Rodney (Rod) Woods, Senior Minister, City Temple London, UK "Another great book from Jenny Rogers. Full of useful and practical information, insight, ideas and guidance. All put together with her knowledge, wisdom and experience in this field. It is also a stimulating read with case studies to illuminate the information. I wish it had been around when I started out but having said that, I found it great to read now as well. I recommend it to all coaches as essential reading." Julia Vaughan Smith, Action Researcher/Writer/Workshops and Retreats "This is the book I've been waiting for! As always, Jenny writes with great flair and humour, so reading her take on Coaching with Personality Type was a pleasure as well as immediately useful. I've been using the MBTI with clients for nearly 10 years now with reasonable success as a coach and coach trainer. Jenny Rogers' profound understanding of the subject and the insights she brings from her own coaching practice are illuminating, practical and inspiring. I'm really looking forward to taking this into my own coaching work and will certainly be recommending to all the coaches I work with." Jane Cook, Head of Coaching and Leadership, Linden Learning Ltd "Jenny's depth of knowledge and experience in this field shines through in this book. Her sense of humour, insights via personal experience and excellent approachability of the text makes this a stimulating and informative read for both novice and experienced coaches. It lays out a balanced approach to a range of tools and techniques based on a measured consideration of underlying theories. But what really made this book stand out for me was the synthesis of type information and coaching principles manifested in the many real-life case studies. As a practitioner this will provide invaluable 'aha!' insights and ready to use frameworks for my everyday practice. Jenny's books never disappoint - this one will join the others as a constant reference." Sandy Oosthuysen, NHS Asst. Director of Organisation Development and coach, UK "From the title onwards it works! Offering engaging and practical insight on how to coach with personality type. Numerous examples and case studies offered with a liberal dose of good humour bring the subject to life for the reader. An invaluable companion for novice and experienced coaches alike." Tim Cox, MD of Management Futures, UK "This book brings to life the use of personality type in coaching. Focusing primarily on the Myers-Briggs Type Indicator (MBTI), it brilliantly illustrates the value of this profoundly useful and elegant model. The book's greatest strength is its emphasis on the practical application of type to client work. The numerous pen-portraits of individuals with different personality types whom Jenny Rogers has coached demonstrate the powerful ability of MBTI - when used skilfully - to increase self-esteem and emotional intelligence. This book fills an important gap in the literature and I would strongly recommend it to coaches at all levels." Dr Catherine Sandler, Author of 'Executive Coaching: A Psychodynamic Approach' (McGraw-Hill, Education 2011) "This is the biggest book in coaching for years. The MBTI is the most widely (and wisely, and badly) used instrument in coaching, but here at last is the indispensable guide to its full proper use in coaching and leadership development. Covers every conceivable topic, for individuals and teams, from the history to the science, the depth, wisdom, and the good pragmatic sense for which Jenny is renowned. Indispensable: thorough, comprehensive, and throughout with Jenny's trademark dry wit and pragmatism." Anne Scoular, Co-Founder and Faculty Member, Meyler Campbell "This book is brilliant both for those new to MBTI and for those who have been using it for years. Written in her straightforward style laced with her dry humour, Jenny informs, encourages and cautions about the possibilities of working with Type, including short case studies to demonstrate her points. She tackles head on the criticisms of the Indicator and gives an even handed write up about its competitors. Not just a look at the MBTI itself, Jenny provides a clear understanding of what, when, how and why a Coach might offer it as a source of data in raising the clients awareness of how they are in the world and how that may impact and influence the people around them. Great stuff!" Liz Macann, Director, Macann Coaching Consultancy "This timely and practical book is a 'must have' for experienced coaches who work with Type, and beginners alike. It has all the hallmarks of a Jenny classic - elegance, authority, relevance, immediate usefulness, and of course her characteristic candour about the upsides and downsides of using Type and other psychometric instruments. It is timely for me as this year marks 20 years since I qualified as an MBTI practitioner and I still found myself greedily mining it for ideas and resources to enhance my practice. I particularly liked the chapters on challenges to Type, blended use of psychometrics, Type and career, and worki ng with teams. I fully expect this book to become an instant coaching classic." Maria Fay, Executive Coach "This is another corker of a book from Jenny Rogers. I personally love the way that the book combines practical guidance, with personal stories and case studies without ever sounding patronising. This book hits home on numerous levels and there's something in it for everyone regardless of their coaching experience. As trainer specialising in training coaches this book will go very close to the top of my must read recommendations for my students." Karen Whittleworth, Founding Director Worth Consulting Ltd Co author Manager as Coach: The New Way to get Results
This practical guide is for anyone contemplating coaching as a career: coaches in training, coaches already trained and hoping to build a thriving business. This totally revised second edition offers step by step guidance on what to do: * What does it take to succeed as a coach? How long does it take? * Why it matters to get practice clients and where to find them * Why is it so important to think like a buyer rather than like a seller? * What can you charge? * How do you make yourself distinctive in a crowded market? * What do you need to do to attract clients? Which marketing materials and methods pay off and which are a waste of time? * How can you exploit social media? * Overcoming your fear of selling: how to sell with integrity * Going for growth: what is involved in building an even bigger business? "Jenny Rogers has the rare ability to offer the lessons of decades of experience in ways which are practical to implement and easy to absorb. This book is comprehensive - offering both high level concept and lots of important details on the kinds of things that differentiate the successful coaching professional from the crowd. Perhaps most importantly she offers proven, thorough answers to critical questions that many people would not even think to ask in setting up or developing their business." Phil Hayes, Chairman, Management Futures, UK "Another great book from Jenny Rogers. I remember using the first edition of her book very early on in my career and remain hugely grateful for the informed insights and sensible suggestions. As always with Jenny's books, a new edition does not simply mean a few typos corrected and a couple of new references. In addition to the really helpful sections I remember from the first edition (e.g. on how to manage networking and selling whilst remaining authentic), Jenny has drawn on her experience and the courage to address some of the other really difficult issues that concern new coaches. How much should I charge? How will I find my clients? What training should I do? Even Where should I coach and What should I wear? I train new coaches every year and these are the questions they ask. I will certainly be recommending Jenny's book - and drawing on it myself to help the coaches on my courses have the best possible start to their careers." Jane Cook, Managing Director, Linden Learning, UK "In a marketplace crowded with quick fixes and unrealistic promises, this book is a breath of fresh air! Drawing on the author's extensive experience, this book lays out a sober, practical approach, while also offering encouragement and inspiration. In her warm, compelling style, Jenny Rogers explores the essential steps towards building a sustainable coaching business-from improving your own coaching skills, to developing your brand, to marketing your services with integrity." Leni Wildflower, PhD, PCC, Knowledge Based Coaching in the Workplace, Fielding Graduate University, USA "This book is a must read for anyone who wants to earn a living through coaching. Jenny combines natural enthusiasm and positivity with a good dose of realism by applying a pragmatic and sometimes humorous lens to the business of coaching. No matter how experienced you are in running a coaching business, there is something in this book for everyone - from pragmatic hints and tips at start up stage through to some insightful checks and balances to ensure a consistently high service from established businesses. Jenny demonstrates a real depth of understanding about the questions that will/should be at the forefront of the minds of many new coaches about to set up in business. She has generated in depth answers, pragmatic lists of best practice and sound advice. Her sound advice will help pave the way to your success as a coach." Susan Binnersley, MD h2h resources limited, UK "I must admit when I picked up this book I wondered how Jenny could improve on her original book Developing a Coaching Business, however Building a Coaching Business is the essential guide for starting, growing and sustaining a business. Tailored to coaching, it provides a step-by-step guide full of tested methods, insight, ideas and practical information, and written in Jenny's engaging style. Her facilitative approach to selling is a gift. Having come from the public sector selling was one of my biggest challenges but when I use the facilitative model I feel confident and professional. This is a book that challenges and inspires, and you will find yourself recommending it to other people, who may not even be coaches." Margaret Kelly, Executive Coach, Margaret Kelly Consulting, UK & Ireland "If those of my colleagues who decided to change their careers and set up a coaching business had got at the right time access to this book, it would have been so much easier for them. To take into consideration all the practical issues as well as read about the newest trends and most effective approaches to such areas as selling. To have a wide perspective and yet remember that the devil is the detail. Knowing all this can shorten the route to success, at the same making the expectations more realistic. It is an obvious must for anybody who wants to build a coaching business. But I would also recommend this inspiring and comprehensive book to anybody who thinks of different options in their professional life." Dorota Porazka, Vice-Pr esident of the Board, DORADCA Consultants Ltd, Poland "I strongly recommend this book. Jenny Roger addresses what one needs to know and be aware of for building and developing a coaching business. It is written in a down- to- earth, straight to the point, yet insightful and comprehensive way. Jenny doesn't avoid the uncomfortable questions, either mitigates what needs to be said and to be ponder. If you are serious about your coaching business and your coaching practice then this book is a must- have (and to pursue!!)." Ana Oliveira Pinto, Executive Coach, Portugal "This book is a must for coaches wanting business success. It gives executive coaches like me business savvy solutions to overcome things like the dread of networking. The best bit is the section on facilitative selling because it gives me a new and more authentic way to sell my services. The book is written in a warm, wise style with a wealth of practical advice and insights. It feels like Jenny is in the room coaching you - just without the coffee!" Jacqui Harper, INSEAD lecturer, Communication Coach, Author, Speaker "This beautifully written book is a must-read for anyone wanting to build a coaching business. It's chock full of wisdom from someone who's been at the top of her profession for the last two decades. I read it when starting my business and remain indebted to it but now it's been substantially updated to reflect changes in the market and developments such as social media. If you feel daunted by the prospects of setting up a company, developing a brand, selling, networking or any of the myriad skills you need to be successful then I suggest you buy this book." Mark Wakefield, Director, Vogel Wakefield, the counter-consultancy, UK "A clear, systematic and down-to-earth primer on how to start, build and maintain a professional coaching business. After many years as a coach, I still find myself inspired by many of the ideas in this book. And she commendably grasps the nettle of coaching fees, for which new coaches should be very grateful!" Clare Brigstocke, Executive Coach, Lateralshift "Jenny Rogers' earlier Developing a Coaching Business has been a mainstay for Meyler Campbell Graduates for years, but this new version is even better. It has all the crucial basics, plus vital new material on quality, brand differentiation, integrity, and being future-ready. Warm, practical and honest, the book's wealth of tips, useful checklists, and an excellent section on fees, should accelerate your business growth. From the lessons of a simple sandwich, to Enron, to coaching businesses' stages of growth, it's all here - invaluable." Daniel Burke, Chairman, Meyler Campbell
How do adults really learn?. How do I handle the first class or session?. How can I get my material across in a way that will interest and excite people?. . Completely revised and updated throughout, the new edition of this friendly and practical book is the guide on how to teach adults. Written in an accessible style, it unravels the myths of teaching adults, while explaining why it is both a rewarding and a complex task. . . Using case studies and examples from a wide range of sources including higher education, adult education and management development, "Adults Learning" answers questions such as: . . How do I deal with a group of mixed ability?. How can I can I manage the conflicts that may arise in a group?. Which teaching methods work best and which are least effective?. . The author includes new chapters on problem-based learning and action learning, updated and extensive new material on handling groups, and a revised chapter on coaching, providing plenty of points for further discussion. . . "Adults Learning" is a must-read for anyone involved in teaching adults.. . .
Every manager, every coach, every HR professional, every trainer, every team leader - anyone who needs to get the best out of a group needs to know how to facilitate. So what is facilitation and why is it so important?To facilitate means to make something easy, so the challenge of facilitation is to make it easier for a group to learn, to develop and succeed. Facilitation bypasses coercion, teaching or chairing. It's about how to read a group, how to challenge group members appropriately and how to name the apparently unnameable. It's about being able to design events which perfectly match what the group needs and then to run such events with aplomb.Facilitating Groups, in this new edition, is written by a facilitator with thirty years of experience and cuts to the heart of the practical skills that any facilitator needs.
SHORTLISTED FOR THE CMI MANAGEMENT BOOK OF THE YEAR AWARD 2013 It's a tough job being a manager.How do you manage performance? If you come across as too directive you may get a reputation for harshness. If you are too nice you risk being known as a gullible and easily outmanoeuvred. Neither approach works.'Employee engagement' is the magical ingredient: it makes staff genuinely committed, creating excellent work. Few organizations actually achieve it, though all say they want it. Coaching is the most reliable a way of producing it. In Manager as Coach, Jenny Rogers challenges many of the traditional assumptions about what works in management and shows you, step by step, how to be a brilliant manager and get fantastic results: Reduce your stressDevelop employees' key skills Create a culture of engagementImprove bottom line results "Jenny Rogers' advice is simple, memorable, deeply pragmatic, and always focused on results. If only more managers would take it!" Tim Brooks, CEO, BMJ Group"This pragmatic book will stimulate managers to drive higher performance and get the best out of people. In such a challenging environment, this can only be good for business!" Carolyn McCall, CEO, Easy Jet"A must-read for any manager working to foster the right culture. Belief in excellence and the ability to enable people to perform at their best is fundamental for generating and sustaining high performance." Johanna Friedl-Naderer,Region Vice President, Biogen Idec"I believe this common-sense, simple approach would motivate both managers and individuals to change and empower them to improve their own performance." Michael Parr, CEO, British Arab Commercial BankJenny Rogers is one of the leading executive coaches in the UK with more than 20 years of experience. Her clients are typically chief executives and directors of large organizations. She writes extensively about coaching and leadership and has trained many hundreds of managers in coaching skills in the UK and internationally.Karen Whittleworth is an acclaimed trainer, coach and coach supervisor, and the founding director of Worth Consulting Ltd.Andrew Gilbert is an internationally known as a speaker, trainer and executive coach. He is the co-director of Worth Consulting Ltd.
This is your essential companion to being a coach. Author Jenny Rogers distills her decades of experience to guide you through the challenges and pitfalls, joys and rewards, and dos and don'ts of coaching. Whether you are a qualified coach many years into practice, or a trainee moving into your first placement, the book provides a treasure trove of practical strategies and skills, theories and concepts that will enhance your practice. It captures what it takes to be a successful coach, and will support and inspire you to become a more confident, self-reflective practitioner.
Losing your job is one of the hardest challenges most people will face, even if they are volunteers. It can be a shock, a challenge to everything you have taken for granted and can cause upheaval in every aspect of your life. Yet it is possible to move on successfully and this book is about how to make the transition as short and easy as possible whatever your age or experience. It answers questions such as: How do I keep my dignity and self-esteem through the process of being given the news?How do I get the best possible deal and exit with aplomb?How much will it matter to a new employer that I have been made redundant? What is the best way of seizing the opportunity to redesign my life and career?What about money worries while I'm looking for a new job?How much do social media matter in job-searching? Which job-search techniques really work and which are a waste of time?What about freelance and interim work? WITH A FOREWORD BY CARY L. COOPER"Roger's Facing Redundancy brings a deep level of honesty, insight, and most importantly practical support, for career transition in the 21st century." Katherine Tulpa, CEO, Association for Coaching "This is a stunning book: easy to read, very informative, packed full of common-sense good advice derived from years of experience. The case studies are short and interesting. It's not an exaggeration to say I couldn't put it down. Highly recommended." Carolyn Gray, Group Director, HR, Pensions & Sustainability, Guardian Media Group
'Absorbing' - The Guardian 'Are You Listening? is a real gem: full of insights about the human psyche, non-fiction, as gripping as a novel' - Miranda Levy, author of THE INSOMNIA DIARIES on Twitter It is very rare as an adult to find a place where you are not judged, where you can be open, honest and vulnerable: that is exactly what coaching provides. Through twenty stories from her 32 years in the coaching room, Jenny demonstrates how even the most successful people can be held back by doubts, limitations and human dilemmas, such as: * 'Can I be my real self at work?' * 'What's my purpose in life?' * 'How do I deal with unhappiness and disappointment?' * 'Should I go for a job where I get paid a fortune but know I'd be miserable?' Through these moving, beautifully written stories, Jenny reflects on the meaning of modern relationships, demonstrating how the courage to be vulnerable can make a huge, transformative difference to the quality of all our lives. 'Jenny Roger cherishes the core of truth in each of us' - Sally Helgesen, author of HOW WOMEN RISE
How do I find out what the employer really wants? How do I get noticed when applying online? How can I keep it to 2-3 pages? What is 'CV Language' and how can I learn it? How do I get around the obstacle of something embarrassing in my CV (eg dismissal or unemployment)? What about social networks? What if I seem over- or under-qualified for the job? Great Answers to Tough CV Problems will help you solve these and many more of the burning questions that face today's job seeker. Perhaps you want a career change, have been job-hopping for some time or are returning to work after a career break? Jenny Rogers examines the potential pitfalls across a range of common job-hunting situations and shows how to put together a CV that will make the most of your skills and experience, make an impression and secure that all-important job interview. Online supporting resources for this book include downloadable sample CVs.
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