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Providing a thorough review and synthesis of work on communication
skills and skill enhancement, this "Handbook" serves as a
comprehensive and contemporary survey of theory and research on
social interaction skills. Editors John O. Greene and Brant R.
Burleson have brought together preeminent researchers and writers
to contribute to this volume, establishing a foundation on which
future study and research will build.
The handbook chapters are organized into five major units: general
theoretical and methodological issues (models of skill acquisition,
methods of skill assessment); fundamental interaction skills (both
transfunctional and transcontextual); function-focused skills
(informing, persuading, supporting); skills used in management of
diverse personal relationships (friendships, romances, marriages);
and skills used in varied venues of public and professional life
(managing leading, teaching).
Distinctive features of this handbook include:
* broad, comprehensive treatment of work on social interaction
skills and skill acquisition;
* up-to-date reviews of research in each area; and
* emphasis on empirically supported strategies for developing and
enhancing specific skills.
Researchers in communication studies, psychology, family studies,
business management, and related areas will find this volume a
comprehensive, authoritative source on communications skills and
their enhancement, and it will be essential reading for scholars
and students across the spectrum of disciplines studying social
interaction.
* Examines the characteristics of more (and less) skillful
communication and provides techniques for skill enhancement. *
Addresses the needs of courses in professional communication,
applied communication, and communication skills at the
undergraduate, advanced professional degree, and continuing
education level. * Provides communication skill instruction for
professionals and organizational leaders within such fields as
human resources, sales, training, counseling, education,
healthcare, and the ministry. * Combines latest research with
practical, evidence-based advice on communication skill
development.
* Examines the characteristics of more (and less) skillful
communication and provides techniques for skill enhancement. *
Addresses the needs of courses in professional communication,
applied communication, and communication skills at the
undergraduate, advanced professional degree, and continuing
education level. * Provides communication skill instruction for
professionals and organizational leaders within such fields as
human resources, sales, training, counseling, education,
healthcare, and the ministry. * Combines latest research with
practical, evidence-based advice on communication skill
development.
The last two decades have seen the development of a number of
models that have proven particularly important in advancing
understanding of message-production processes. Now it appears that
a "second generation" of theories is emerging, one that reflects
considerable conceptual advances over earlier models. "Message
Production: Advances in Communication Theory" focuses on these new
developments in theoretical approaches to verbal and nonverbal
message production. The chapters reflect a number of
characteristics and trends resident in these theories including:
* the nature and source of interaction goals;
* the impact of physiological factors on message behavior;
* the prominence accorded conceptions of goals and planning;
* attempts to apply models of intra-individual processes in
illuminating inter-individual phenomena;
* treatments which involve hybrid intentional/design-stance
approaches; and
* efforts to incorporate physiological constructs and to meld them
with psychological and social terms.
The processes underlying the production of verbal and nonverbal
behaviors are exceedingly complex, so much so that they resist the
development of unified explanatory schemes. The alternative is the
mosaic of emerging theories such as are represented in this book --
each approach according prominence to certain message-production
phenomena while obscuring others, and providing a window on some
portion of the processes that give rise to those phenomena while
remaining mute about other processes. The amalgam of these
disparate treatments, then, becomes the most intellectually
compelling characterization of message-production processes.
The last two decades have seen the development of a number of
models that have proven particularly important in advancing
understanding of message-production processes. Now it appears that
a "second generation" of theories is emerging, one that reflects
considerable conceptual advances over earlier models. "Message
Production: Advances in Communication Theory" focuses on these new
developments in theoretical approaches to verbal and nonverbal
message production. The chapters reflect a number of
characteristics and trends resident in these theories including:
* the nature and source of interaction goals;
* the impact of physiological factors on message behavior;
* the prominence accorded conceptions of goals and planning;
* attempts to apply models of intra-individual processes in
illuminating inter-individual phenomena;
* treatments which involve hybrid intentional/design-stance
approaches; and
* efforts to incorporate physiological constructs and to meld them
with psychological and social terms.
The processes underlying the production of verbal and nonverbal
behaviors are exceedingly complex, so much so that they resist the
development of unified explanatory schemes. The alternative is the
mosaic of emerging theories such as are represented in this book --
each approach according prominence to certain message-production
phenomena while obscuring others, and providing a window on some
portion of the processes that give rise to those phenomena while
remaining mute about other processes. The amalgam of these
disparate treatments, then, becomes the most intellectually
compelling characterization of message-production processes.
Providing a thorough review and synthesis of work on communication
skills and skill enhancement, this "Handbook" serves as a
comprehensive and contemporary survey of theory and research on
social interaction skills. Editors John O. Greene and Brant R.
Burleson have brought together preeminent researchers and writers
to contribute to this volume, establishing a foundation on which
future study and research will build.
The handbook chapters are organized into five major units: general
theoretical and methodological issues (models of skill acquisition,
methods of skill assessment); fundamental interaction skills (both
transfunctional and transcontextual); function-focused skills
(informing, persuading, supporting); skills used in management of
diverse personal relationships (friendships, romances, marriages);
and skills used in varied venues of public and professional life
(managing leading, teaching).
Distinctive features of this handbook include:
* broad, comprehensive treatment of work on social interaction
skills and skill acquisition;
* up-to-date reviews of research in each area; and
* emphasis on empirically supported strategies for developing and
enhancing specific skills.
Researchers in communication studies, psychology, family studies,
business management, and related areas will find this volume a
comprehensive, authoritative source on communications skills and
their enhancement, and it will be essential reading for scholars
and students across the spectrum of disciplines studying social
interaction.
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