* Examines the characteristics of more (and less) skillful
communication and provides techniques for skill enhancement. *
Addresses the needs of courses in professional communication,
applied communication, and communication skills at the
undergraduate, advanced professional degree, and continuing
education level. * Provides communication skill instruction for
professionals and organizational leaders within such fields as
human resources, sales, training, counseling, education,
healthcare, and the ministry. * Combines latest research with
practical, evidence-based advice on communication skill
development.
General
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