Although the theory is based on material used in the USA and other overseas universities, South African students will be able to identify with the local examples, TV programmes and other mass media, and the political and social experiences referred to in this title, many of which have been localised to reflect the South African context. Beginner students majoring in communication studies as well as those who are studying towards various degrees or qualifications where communication is a prerequisite, will find this title useful. In addition to interpersonal, group and mass communication, there is an extensive chapter on public speaking, which takes into account that many professionals today have to address their colleagues and business associates in order to succeed in their profession. Public speaking in this sense is a skill required by most graduates in any job or profession, and the chapter is pitched at these requirements as well as at speaking to larger audiences. The title is divided into two parts. The first provides students with a strong foundation of communication, while the second focuses on the areas of specialisation within communication studies. In addition, each chapter starts with the learning outcomes and a short overview of the chapter. Students may monitor their learning with the summaries and 'test yourself' questions at the end of every chapter. Scenarios provide examples of how the theory can be applied in practice.

The research techniques and methods discussed are applied to researching advertising, mass-media audiences, mass-media efficiency and organisational and development contexts. The research problems or issues addressed are also relevant to other communication fields, including political, government, marketing, intercultural, health and interpersonal and small-group communication, plus information and communications technology.

This second edition elaborates on the application of additional measurement scales and of content analysis. It contains more practical examples of the application of scientific criteria and it includes additional marginal notes that facilitate the comprehension of key concepts.

The third edition of Communication: A Hands-on Approach focuses on different forms of communication, emphasizing writing as a communication tool, particularly within the business environment. To support this, each chapter contains numerous exercises to enable the student to practice the skills learnt in that chapter and to assist lecturers in reinforcing content covered in class. The evolution of technology and its use in the business environment has been taken into account and for this edition the chapter on digital media has been expanded and updated to take into account the advent of the Fourth Industrial Revolution and disruptive approaches to education. A new chapter on intercultural communication has been included to prepare students to communicate for diversity.

The Fourth edition of The Art Of Persuasive Communication situates contemporary persuasive practices against the background of the rich history of rhetoric and within the setting of a democratic state.

Throughout, the author addresses critical issues that are important to communication science scholars and practitioners, as well as those active in related disciplines such as political science, sociology, social psychology and rhetorical studies.

The Fourth edition differs from the previous one in the following ways:

• The arrangement of the contents has been revised to facilitate greater understanding
• There is much new material, especially in chapters 4, 5, 7, 8
• The role of social media is discussed and considered in chapter 7
• Chapter 8 includes a section on image management
• Chapter 9 is a new chapter focussing on political debates
• A new chapter 12 on Persuasion and the rhetorical imprint of a public rhetor has been added
• New contemporary examples related to South Africa have been included

The Japanese phenomenon that teaches us the simple yet profound lessons required to liberate our real selves and find lasting happiness.

The Courage to be Disliked shows you how to unlock the power within yourself to become your best and truest self, change your future and find lasting happiness. Using the theories of Alfred Adler, one of the three giants of 19th century psychology alongside Freud and Jung, the authors explain how we are all free to determine our own future free of the shackles of past experiences, doubts and the expectations of others. It's a philosophy that's profoundly liberating, allowing us to develop the courage to change, and to ignore the limitations that we and those around us can place on ourselves.

The result is a book that is both highly accessible and profound in its importance. Millions have already read and benefited from its wisdom. Now that The Courage to be Disliked has been published for the first time in English, so can you.

Learn how group dynamics theory applies in the real world with the help of this best seller. GROUP DYNAMICS, 7th Edition, covers all major theories and topics pertaining to group and team processes. Focus on what's most important with clearly organized chapters and highlighted key points, and see how to apply concepts to actual groups through extended case studies -- one in every chapter. The author draws on examples from a range of disciplines including psychology, management, law, education, sociology, and political science to help you develop a deeper understanding of each topic that you'll take with you beyond the classroom.

Ferial Haffajee is highly respected as one of South Africa's thought leaders and commentators. She effectively uses her media platform to raise and discuss issues pertinent to the state of the nation. In What If There Were No Whites In South Africa?, Haffajee examines our history and our present in the light of a provocative question that yields some thought-provoking analysis for the country.

From roundtable discussions with influential as well as ordinary South Africans, to research, personal thoughts and powerful anecdotes, Haffajee takes the reader through the rocky terrain of race relations in our country and grapples towards a possible way forward in terms of what it means to be South African in 2015.

Communication is often described as the glue that binds an organisation, enabling interaction with its customers, agents and the broader public. Communication flourishes in organisations and is central to their activities and functions: as marketing communication, public relations, management communication, corporate communication, etc.; in determining and implementing strategy, operations and processes; in all interaction - interpersonal, mediated, digital and social; as the foundation of corporate culture. Integrated Organisational Communication 2nd Edition covers these aspects and addresses the growing need among students and practitioners for a book that takes a broad look at organisations' communication, and then delves into the detail. This book adopts a multidisciplinary approach to organisational communication, and while it takes cognisance of individual academic and professional disciplines, it avoids alignment with any one of these.

Written in a conversational style that transforms complex ideas into accessible ones, this international best-selling textbook provides an interdisciplinary review of the theories and research in cross-cultural psychology. The text's unique critical thinking framework, including Critical Thinking boxes, helps students develop analytical skills. Exercises interspersed throughout promote active learning and encourage class discussion. Case in Point sections review controversial issues and opinions about behavior in different cultural contexts. Cross-Cultural Sensitivity boxes underscore the importance of empathy in communication. Numerous applications prepare students for working in various multicultural contexts such as teaching, counseling, health care, and social work. New to the 7th Edition: over 190 recent references, particularly on studies of non-Western regions such as the Middle East, Africa, Asia, and Latin America, as well as the United States and Europe. broader discussion of gender roles and health behaviors across cultures. new discussions related to the psychological fallout of both globalization and anti-globalization tendencies. greater attention shifted from general psychological theories to specific challenges of cross-cultural psychology. new or revised chapter openings that draw upon current events. more examples related to the experiences of international students in the United States and indigenous people. updated figures, tables, and graphs that are also available for download for instructors to utilize in their online teaching. new research on global trends, nationalism, gender, race, religious beliefs, parenting styles, sexual orientation, ethnic identity and stereotypes, immigration, intelligence, substance abuse, states of consciousness, DSM-5, cultural customs, evolutionary psychology, treatment of psychological disorders, and acculturation. online resources for instructors and students. The dynamic author team brings a diverse set of experiences in writing this text that provides cross-cultural perspectives on topics such as sensation, perception, consciousness, intelligence, human development, emotion, motivation, social perception, personality, psychological disorders, and various applied topics.

Written in a conversational style that transforms complex ideas into accessible ones, this international best-selling textbook provides an interdisciplinary review of the theories and research in cross-cultural psychology. The text's unique critical thinking framework, including Critical Thinking boxes, helps students develop analytical skills. Exercises interspersed throughout promote active learning and encourage class discussion. Case in Point sections review controversial issues and opinions about behavior in different cultural contexts. Cross-Cultural Sensitivity boxes underscore the importance of empathy in communication. Numerous applications prepare students for working in various multicultural contexts such as teaching, counseling, health care, and social work. New to the 7th Edition: over 190 recent references, particularly on studies of non-Western regions such as the Middle East, Africa, Asia, and Latin America, as well as the United States and Europe. broader discussion of gender roles and health behaviors across cultures. new discussions related to the psychological fallout of both globalization and anti-globalization tendencies. greater attention shifted from general psychological theories to specific challenges of cross-cultural psychology. new or revised chapter openings that draw upon current events. more examples related to the experiences of international students in the United States and indigenous people. updated figures, tables, and graphs that are also available for download for instructors to utilize in their online teaching. new research on global trends, nationalism, gender, race, religious beliefs, parenting styles, sexual orientation, ethnic identity and stereotypes, immigration, intelligence, substance abuse, states of consciousness, DSM-5, cultural customs, evolutionary psychology, treatment of psychological disorders, and acculturation. online resources for instructors and students. The dynamic author team brings a diverse set of experiences in writing this text that provides cross-cultural perspectives on topics such as sensation, perception, consciousness, intelligence, human development, emotion, motivation, social perception, personality, psychological disorders, and various applied topics.

Choices Behind Human Communication The Interpersonal Communication Book approaches the subject of communication through integrative theory, research, and hands-on methods. A threefold approach identifies important communicative concepts: choices in interpersonal situations, the theories and research that support these choices, and the communication skills necessary to effectively use these theories. The text allows students to examine the question of how, when, and through which channels they should communicate in different contexts. The Fourteenth Edition provides the newest insights and research in person-to-person interaction, making for an up-to-date source for communication study. New features and chapter-by-chapter updates make Interpersonal Communication the most comprehensive, relevant source on the topic.

This book provides a hard-working handbook on assessing situations and pinpointing the appropriate techniques for any given circumstance. There's great real-life advice, including details on how to negotiate at restaurants and hotels. Negotiation is not just a process; it's an attitude - one that we all can learn. Patrick Collins, an internationally recognised expert on the subject, offers an original, comprehensive guide to maximising negotiation skills, whether in a one-on-one encounter or a larger, more formal negotiating session. Collins explains what negotiation is and isn't and discusses ways to overcome fear, strategies for gaining the upper hand by manipulating the environment and tactics tailored to negotiation type.

Altheide's new book advances the argument set in motion some years ago with Media Logic and continued in Media Worlds in the Postjournalism Era: that in our age, information technology and the communication environments it posits have affected the private and the social spheres of all our power relationships, redefining the ground rules for social life and concepts such as freedom and justice.

Articulated through an interactionist and non-deterministic focus, An Ecology of Communication offers a distinctive perspective for understanding the impact of information technology, communication formats, and social activities in the new electronic environment. As more routines, rituals, and activities incorporate such technologies within their organizational cultures, new sorts of activities are added and previous ones are changed according to an underlying logic explored in these pages. Various chapters illustrate some of these altered and redefined organizational cultures: bureaucracy, the mass media, computer formats, war, surveillance, and testing, among others.

The new Southern African edition of this popular introductory textbook offers students a practical and accessible framework for developing their intercultural communication skills. It provides a global perspective on intercultural communication while allowing students to contextualize their knowledge with relevant examples, applications and perspectives. Recognizing that students in Southern Africa come from diverse cultural, ethnic and linguistic backgrounds, Experiencing Intercultural Communication provides discussion of issues and perspectives they can apply to everyday life and to broader contexts. For instance, the book looks at the challenges posed by numerous native languages in schools and healthcare settings; it explores the opportunities for and barriers to building intercultural relationships in post-Apartheid South Africa; and it considers the impact of globalization and the communication of Western paradigms of modernization and development.

We live in a multilingual, transforming society in which language plays a dynamic and central role. We use it every day for communication and it is not possible to imagine life without it - it is generally recognised as a mark of what makes us human. But how often do we think about exactly what language is and how we actually use it? Language, society and communication introduces established and new linguistic concepts and theories, and links these to contemporary issues in society and the media, including new social media, with a particular focus on southern Africa. Language, society and communication explores how language is intricately bound up with issues of power, status and identity. It explores the tension between the diverse nature of everyday language practices, on the one hand, and the societal pressures towards managing and containing this diversity, on the other. It also demonstrates the relevance of linguistic study (e.g. phonology and syntax) to real world problems (e.g. analysis of a child's acquisition of language), within a southern African context. Study questions and case studies, which relate the theoretical ideas discussed to current research, are provided at the end of each chapter. Language, society and communication is aimed at undergraduate students studying linguistics, language and communication and related fields such as language education.

How can we create more meaningful and intimate connections with our loved-ones? By using moments of discord to strengthen our relationships, explains this original, deeply researched book. You might think that perfect harmony is the defining characteristic of a good relationship, but the truth is that human interactions are messy, complicated, and confusing. The good news, however, is that we are wired to deal with this from birth - and even to grow from it and use it to strengthen our relationships, according to renowned psychologist Ed Tronick and paediatrician Claudia Gold. Scientific research - including Dr Tronick's famous 'Still-Face Experiment' - has shown that working through mismatch and repair in everyday life helps us form deep, lasting, trusting relationships; resilience in times of stress and trauma; and a solid sense of self in the world. This refreshing and original look at our ability to relate to others and to ourselves offers a new way for us to think about our relationships, and will reassure you that conflict is both normal and healthy, building the foundation for stronger connections.

Providing new insights into the textual and paratextual character of brands and advertising, this innovative book showcases an extensive selection of vivid and topical case examples that assist the practical understanding of advertising paratexts. Chris Hackley and Rungpaka Amy Hackley draw on many examples of creative advertisements to illustrate the key features of paratextual advertising and all types of brand communication, practice, strategy and research. The book examines the idea of an advertisement as something that is read and interpreted as a text by an audience, drawing on some of the pioneering research literature that introduced literary forms of analysis into business, management and related fields of scholarship. The authors utilise ideas from literary theory to examine how advertising can be understood, as well as consider semiotic and anthropological perspectives on advertising and digital media. Aiming to change the way advertising is understood by students, scholars, and by media and management professionals, this book will be a valuable resource for those with an interest in advertising and promotion, marketing, communication, business management, and branding.

Effective Communication N6 - empowering the workforce aims to help develop a solid strategy to keep employees informed and engaged; to avoid communication silos and overload; to build interpersonal relations, and to encourage a productive and conducive work environment. Tips are provided on how to promote an open organisational culture of trust and satisfaction, where knowledge sharing and healthy relations are prevalent and the use of various media is facilitated. There are ample timely, concrete and real-life exercises and applications, and examples and illustrations of communication in action. Effective Communication N6 - empowering the workforce is designed to take workplace communication to the next level and can be used by students, employees and those at executive management level.

This cutting-edge Handbook offers fresh perspectives on the key topics related to the unequal use of digital technologies. Considering the ways in which technologies are employed, variations in conditions under which people use digital media and differences in their digital skills, it unpacks the implications of digital inequality on life outcomes. International contributors assess a variety of key contexts that impact access to digital technologies, including contextual variations related to geography and infrastructure, as well as individual differences related to age, income, health and disability status. Chapters explore how variations emerge across the life course, illustrating the effects of digital disparities on personal wellbeing. Intervening in critical debates relating to the digital divide, this Handbook offers key insights into privacy and trust issues that affect technological usage. Employing both quantitative and qualitative investigations into the relationship between social inequality and the Internet, this Handbook is crucial reading for scholars and researchers in both communication and sociology, particularly those focusing on digital inequalities and human-computer interaction. It will also benefit policymakers in need of innovative approaches to understanding, challenging and addressing the digital divide.

Timely and original, Rethinking Communication Geographies explores the human condition under digital capitalism, depicting an environment in which digital logistics have taken centre stage in day-to-day life. The book responds to a pressing need to address the key questions of human autonomy and security, as well as the social power relations of the platform economy, in a world in which media and space have become increasingly entangled. Establishing a framework for understanding 'geomedia' as an environmental regime that shapes human subjectivity, Andre Jansson advances a humanistic and interdisciplinary approach to the study of communication geographies, arguing that human activities are accommodated to sustain the circulation of digital data. The book examines concrete examples related to audio-streaming, transmedia tourism, and platform urbanism, ultimately demonstrating how digital skills and logistical expertise have become forms of capital in contemporary society. Mapping ongoing transitions related to how digitalization affects spatial processes, the unique perspectives explored in this book will be of equal interest to postgraduates and researchers in the fields of human geography and media and communication studies. The innovative concepts and approaches to the study of digital geography introduced throughout will also enhance the dialogue between a vast range of disciplines across the humanities and social sciences.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This Research Agenda documents and establishes the thinking of leading scholars in the field of political marketing and related sub-fields, also encompassing additional social science disciplines that intersect at the crossroads of political marketing. Chapters address the complexity of how politicians and political parties leverage trust, credibility, and expertise across their policy positions, and how citizens formulate their attitudes and opinions. Contributors focus on the new challenges and opportunities for political parties and politicians around the globe when communicating about complex issues, such as science and technology. This Research Agenda will be an essential resource for political marketing researchers and practitioners looking to explore how marketing tactics may be used to shape, guide, and manage public opinion and policy discourse.

To communicate effectively needs accurate information and precision in method, especially in the world of work where major decisions and the success of the organisation can be impacted negatively or positively by what is conveyed. Communicating globally in an ever-changing digital world can be challenging. Effective communication N5 - empowering the workforce therefore includes content on managing these changes, ethical work and communication practices, and communicating efficiently in multicultural and digital environments.

Communicating @ work unpacks the various and complex communication challenges in today's multicultural and technological working environment. It is written in a conversational, accessible style, and covers not only a range of communication situations and formats but also uses a holistic, practice-based approach to illustrate the application of effective communication principles in the workplace. Examples, margin comments, provocative chatroom questions and online supplementary material elaborate on concepts and offer down-to-earth guidance on everyday business communication transactions and conduct. Every chapter has been updated with the latest findings and debates. Given the accelerated proliferation of multimodal digital devices and networking opportunities and challenges, the authors have also increased their focus on new media, particularly the role played by social media in business contexts and corporate reputation management. This edition's comprehensive coverage of spoken, written and visual communication for business and industry makes it an ideal textbook as well as a valuable reference in the workplace for professionals.