McGonagle and Vella maintain that competitive intelligence as we know it is just the first step toward the creation of true corporate intelligence. Their book thus explores ways in which new channels of communication and new uses of information and intelligence will change corporations, and how these changes can be anticipated now in an organization's strategic planning, crisis management, benchmarking, reverse engineering, and defensive intelligence activities. In doing so, they introduce readers to new techniques, such as shadow benchmarking and fractal management analysis. Readable, with useful checklists, forms, reminders, and drawing from real world cases, this book will be essential reading for executives in the public and private sectors, and their colleagues in the academic business community.

Vella and McGonagle premise their book on the evidence that modern companies throughout the world are undergoing radical, involuntary transformations, the result of an explosion of raw information suddenly available to them. Not only does this demand new ways to collect, process, and use information, but also a new way to look at and link information sources that until now have been unconnected. After discussing the importance of intelligence today and its greater importance tomorrow, Vella and McGonagle develop the concept of Cyber-Intelligence(TM), then show how it applies to strategy-creation, marketing, crisis management, benchmarking, and other organizational functions. They turn next to data gathering in the context of their Cyber-Intelligence(TM) concept, ending with a thoughtful discussion of where C-I is going next.

Misunderstandings in technology-mediated communication can be due to a lack of tone and facial expression on the part of the speaker, which provide additional context clues into the meaning of the message beyond textual representation. As technology becomes more of a ubiquitous element in our interactions with one another, further study into the ways in which language and humor are conveyed online and impact human communication is essential. Analyzing Language and Humor in Online Communication presents a compendium of research into virtual communities, online communication, social networks, and the ways that language, and humor in particular, are being conveyed and understood in these digital environments. Emphasizing examples from popular culture and contemporary media, this innovative publication fills the current void in the literature by focusing specifically on humor creation and perception in the digital age. Students, researchers, linguists, psychologists, media professionals, and sociologists will find this publication to be a unique reference source.

It's hard to imagine a good life without friends. But why is friendship so valuable? What is friendship at all? What unites friends and distinguishes them from others? Is the preference given to friends rationally and morally justifiable? This collection examines answers given by classic philosophers and offers new answers by contemporary thinkers.

Within a comparative, theoretical and global network, this volume focuses on the impact of information technologies on the prospects for democratic development. It deals with the hopes as well as the fears for democracy and development that have emerged out of the current technological revolution in information and communication. The volume argues that information technologies have historically played a dual and paradoxical role in political formations. Generally, the Big Media (the national press, broadcasting and mainframe computers) have served the centralizing forces, while the Small Media (the alternative press, small scale audio-video production and transmission facilities and increasingly personal computing networking) have provided the channel for community resistance and mobilization. The volume argues that the new information technologies, like the old, should be viewed neither as technologies of freedom nor of tyranny but primarily as technologies of power that lock into existing or emerging techno-structures of power.

Providing perspectives on women's issues and the communication process, this book contends that communications is at important crossroads because of, rather than in spite of, women. They challenge that women's language, reality, orientations, and experiences are different from those of men. A further challenge makes the case for breaking the hold and subsequent control by traditional mass media on women's issues.

A prominent storyteller shares secrets of effective communication-in the boardroom, classroom, media center, or on center stage

Reading a story silently is a private act; hearing one told aloud is a communal act. Like musical scores that come to life when played, stories take on an added dimension when shared aurally. Carol Birch -- storyteller, children's librarian, and teacher -- tackles the slippery topic of the difference between memorizing a written story and reciting it aloud, and telling it directly and engagingly to a group of listeners.

We all recognize the difference when we hear it. But how does one bridge it? The same way, Birch asserts, that we take home most prizes: you must be present to win. Meaning, the storyteller must know much, much more about the story than he or she tells. How can you communicate the fortunes of a character you don't know yourself? How can you convey a story whose setting you have not fully imagined?

In addition to her own infectious prose -- bursting with the "attitude" she encourages her readers to embrace -- Birch provides a series of guided imagery exercises. These prompts walk the reader through the nuts and bolts of learning -- imagining -- a story from the inside out in order to be fully present in its telling.

Includes notes and bibliography.

Today, individuals and societies of the digital age are no longer constrained by conventional contexts, narratives, settings, and status; they are surrounded and guided by digital tools and applications leading to a digital revolution. That digital revolution changed the individual along with living styles and cultural and social relations among people. Moreover, these revolutionary changes and the increasing capabilities of smart devices have brought today's people a new kind of public sphere with questionable freedoms but also restraints in its digital dimensions. Now, it is possible to talk about the digital dimension and equivalence of all the concepts that are both individually and socially constructed in a new digital world. The Handbook of Research on Digital Citizenship and Management During Crises covers many different components engaged with digital world responsibilities. The authors assess the position, status, and reactions of the new citizen against future catastrophes. Covering topics such as epistemic divide, internet addiction, and new media technologies, this text serves as a cutting-edge resource for researchers, scholars, lawmakers, trainers, instructional designers, university libraries, professors, students, and academicians.

The introduction of new technologies exerts a profound influence on our ways of thinking about current businesses and issues. They quickly make obsolete the products and services that these businesses provide. Nowhere has this been more evident in the early 1990s and the decades before than in the information industries, the focus of this book.

This work focuses on communication and how humans talk about things. It also explores how we conceive of, understand, and think about communication.

In this volume, leading scholars from the fields of communication, educational psychology, and international education address what is known about the strategic role of interpersonal communication in the teaching/learning process. Instruction often involves spoken communication that carries information from teacher to learner, and in these instances the teacher's skillful and strategic use of language has a measurable impact on learning outcomes. Thus, the cumulative findings of instructional communication research are instrumental in maximizing the efficiency and effectiveness of both teaching and learning. Major sections of this volume include: Historical and Theoretical Foundations Instructor Characteristics and Behaviors Student Characteristics and Outcomes Pedagogy and Classroom Management Teaching and Learning Communication Across the Life-span This handbook serves researchers, professors, and graduate students by surveying the collective findings of research and experience concerning the intentional activity of teaching and learning.

Engaged Persuasion in a Post-Truth World provides an innovative approach to inspire students' interest in persuasive communication in today's ever-evolving world. The book moves beyond theory and addresses new media, engaged citizenship, and deconstructing messages in a post-truth world to deepen students' exploration of persuasion. This multi-disciplinary, research-driven textbook highlights contemporary studies in persuasion. It covers the dynamics of persuasion, including important source, receiver, and message components while also exploring the effects of persuasive communication on receivers' attitudes, values, beliefs, and behaviors. Students examine the application of persuasive communication concepts and theories to their lives in multiple contemporary contexts, such as campus, residence, workplace, classroom, and online communities. Unique themes explored in the book include the application of contemporary persuasion theory and research to the post-truth era, the influence of new media on persuasive communication, and how students can use persuasion to become civically engaged and advance the common good. A highly relevant and wholly original approach, Engaged Persuasion in a Post-Truth World is an exemplary text for courses in persuasive communication.

Around the word, in developed as well as developing countries, libraries play an important role in the dissemination of knowledge. The availability of information resources can often mean the difference between poverty and prosperity, particularly in underdeveloped African communities. Rural Community Libraries in Africa: Challenges and Impacts investigates the relationship between local libraries and community development. From the historical roots of rural libraries to their influence on the literacy, economy, and culture of the surrounding region, this book will present academics, researchers, and, most importantly, librarians with crucial insight into the tangible benefits of rural community libraries and the obstacles they must overcome.

This book presents the consolidated acoustic data for all phones in Standard Colloquial Bengali (SCB), commonly known as Bangla, a Bengali language used by 350 million people in India, Bangladesh, and the Bengali diaspora. The book analyzes the real speech of selected native speakers of the Bangla dialect to ensure that a proper acoustical database is available for the development of speech technologies. The acoustic data presented consists of averages and their normal spread, represented by the standard deviations of necessary acoustic parameters including e.g. formant information for multiple native speakers of both sexes. The study employs two important speech technologies:(1) text to speech synthesis (TTS) and (2) automatic speech recognition (ASR). The procedures, particularly those related to the use of technologies, are described in sufficient detail to enable researchers to use them to create technical acoustic databases for any other Indian dialect. The book offers a unique resource for scientists and industrial practitioners who are interested in the acoustic analysis and processing of Indian dialects to develop similar dialect databases of their own.

Jewish-American Identity and Critical Intercultural Communication: Never Forget, Tikkun Olam, and Kindness to Strangers explores what it means to be Jewish on a personal, sociocultural, and global-political level. This book employs 50+ interviews with diverse Jewish voices to provide a history of Jewish migration to the US and to privilege voices that are not necessarily White and Eastern European/Ashkenazic. Sobre argues for a more inclusive form of intercultural theorizing that favors intersectionality and allyship over oppression Olympics (stereotypes between members of different nondominant groups) and colorism (within nondominant group discrimination). Such siloing of differences, and further competing about whose differences are the most egregious, minimizes critical intercultural coalition opportunities allowing for such groups as those who gave power to Trump and Netanyahu to connect while inclusive progressives engage in in-fighting and separatism. The author calls for transversal dialogic politics, racially and historically accurate school curriculum, intersectionality and more inclusive intercultural communication scholarship and practice as various means of working together against white nationalism and white supremacy in the US and the world. Scholars of religious studies, cultural anthropology, and intercultural communication will find this book of particular interest.

Culture and Technology in the New Europe presents the insights of an international group of academic researchers and media practitioners who examine the impact of technology on East Central Europe, South-Eastern Europe, the Newly Independent States and the Russian Federation. Drawing from the expertise of authors from and working in the region, the book addresses concerns that the New Europe faces at the eve of the Third Millennium and a decade after the fall of communist rule. Such concerns include access to information and communication technology and the culturally-specific discourses articulated through media and technology. While the book focuses on information and communication reforms, and the development of a participatory democracy are examined. The book is distinguished by diverse studies ranging from the problems of Cyber Hate from and about the New Europe, to online activism in war-torn Kosovo, Bosnia, Croatia and Yugoslavia, to how digital media art articulates new cultural and creative freedoms once silenced by the Soviet regime. Finally, the book looks to the future of media, technology and communication in the New Europe, particularly the gaps between post-socialist nations and those more technologically advantaged, and how these gaps can be narrowed or eradicated in the Third Millennium.

For migrant communities residing outside of their home countries, various transnational media have played a key role in maintaining, reviving and transforming ethnic and religious identities. A vital element is how media outlets report and represent ethno-national conflict in the home country. Janroj Yilmaz Keles here examines how this plays out among Kurdish and Turkish communities in Europe. He offers an analysis of how Turkish and Kurdish migrants in Europe react to the myriad mediated narratives. A vital element is how media outlets report and represent the ethno-national conflict between the Turkish state and the Kurdish PKK.Janroj Yilmaz Keles here offers an examination of how Turkish and Kurdish migrants in Europe react to the myriad narratives that arise. Taking as his starting point an analysis of the nature of nationalisms in the modern age, Keles shows how language is often a central element in the struggle for hegemony within a state. The media has become a site for the clash of representations in both Turkish and Kurdish languages, especially for those based in the diaspora in Europe. These 'virtual communities', connected by television and the internet, in turn influence and are influenced by the way the conflict between the Turkish state and subaltern Kurds is played out, both in the media and on the ground.By looking at first, second and third generations of Turkish and Kurdish populations in Europe, Keles highlights the dynamics of migration, settlement and integration that often depend on the policies of each settlement country. Since these settlement states often see the proliferation of such media as an impediment to integration, Media, Diaspora and Conflict offers timely analysis concerning the nature of diasporas and the construction of identity.

In this book, Surma develops a critical cosmopolitan orientation to public and professional writing. Combining threads from ethical, political, communication, sociological, feminist, rhetorical and discourse theories, she examines the influences and impacts of writing in a range of contexts - government, corporate, organizational and community. Case-study examples illustrate the ways in which writing may be mobilized to strengthen our connections with others, and to reflect on how writing practices might entrench or transform our positions as both citizens of the world and members of situated communities.

With the ethnic, cultural and religious diversity that is a feature of European societies today, pluralism is experienced in new and challenging ways. In many places, an urban cosmopolitan mix sits side by side with group-based expressions of faith and culture. The debate about the types of 'acceptance' that these situations require tend to follow new patterns. Increasing openness and respect for some may rest upon a reinforced intolerance towards others. This complicates and challenges our understanding of what it means for societies to be accepting, tolerant or respectful of cultural diversity in its various forms. This volume seeks to meet this challenge with perspectives that consider new dynamics towards tolerance, intolerance and respect.

Examining the role of memory in the transition from totalitarian to democratic systems, this book makes an important contribution to memory studies. It explores memory as a medium of and impediment to change, looking at memory's biological, cultural, narrative and socio-psychological dimensions.

How to increase your visibility and maximize your success through powerful, proven communication techniques How can you make the media work for you? How can you master interviews so that your points are the ones an audience remembers? How can you give presentations that do not just convey information but also promote you as a leader? How can you develop listening habits that will substantially enhance the entire communication process? What are the challenges and opportunities of public personhood inside and outside the workplace? Power Communications: Positioning Yourself for High Visibility teaches people-from corporate CEOs to civic leaders to designated spokespersons-how to enhance their positioning and maximize their success. Chapter by chapter, the reader learns how to master public visibility in the workplace, the professional arena, and the community. The reader gleans ways to create proper perceptions in the minds of the public and the media. The book also details how high-profile people can lead others by mastering the total power communications process-effective presentation of message, constructive listening, and executive or community action. In addition to learning how to create and maintain positive public personhood, the reader also learns specific methods and channels for dispersing important messages. This book focuses on proactive techniques that address the full spectrum of needs and issues that go into establishing and sustaining a public identity. Power Communications is an irreplaceable resource for corporate executives, top and middle management, elected officials, heads of organizations, governmental representatives, official spokespersons, and public relations and marketing professionals. To many people, communicating itself creates a daunting challenge. Power Communications helps its readers turn challenges into exciting opportunities.