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Mismatch (Paperback)
Kat Holmes
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R436
R332
Discovery Miles 3 320
Save R104 (24%)
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Ships in 10 - 15 working days
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How inclusive methods can build elegant design solutions that work
for all.Sometimes designed objects reject their users: a computer
mouse that doesn't work for left-handed people, for example, or a
touchscreen payment system that only works for people who read
English phrases, have 20/20 vision, and use a credit card.
Something as simple as color choices can render a product unusable
for millions. These mismatches are the building blocks of
exclusion. In Mismatch, Kat Holmes describes how design can lead to
exclusion, and how design can also remedy exclusion. Inclusive
design methods--designing objects with rather than for excluded
users--can create elegant solutions that work well and benefit all.
Holmes tells stories of pioneers of inclusive design, many of whom
were drawn to work on inclusion because of their own experiences of
exclusion. A gamer and designer who depends on voice recognition
shows Holmes his "Wall of Exclusion," which displays dozens of game
controllers that require two hands to operate; an architect shares
her firsthand knowledge of how design can fail communities, gleaned
from growing up in Detroit's housing projects; an astronomer who
began to lose her eyesight adapts a technique called "sonification"
so she can "listen" to the stars. Designing for inclusion is not a
feel-good sideline. Holmes shows how inclusion can be a source of
innovation and growth, especially for digital technologies. It can
be a catalyst for creativity and a boost for the bottom line as a
customer base expands. And each time we remedy a mismatched
interaction, we create an opportunity for more people to contribute
to society in meaningful ways.
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