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Methods of improving business processes are developed on an ongoing
basis, but few are successful. Common problems encountered include
the failure of processes to meet expectations and the inability to
sustain or replicate these business processes. Involvement of
personnel at grassroots level, as well as at management level, is
essential in implementing effective process improvement methods.
The authors present a step-by-step approach to the issue of
effective process improvement, offering more than 200 tips and
guidelines as well as addressing specific common problems and
issues. The strategy presented is to take a broad and intuitive,
but learned view of process improvement methods, and the tactics
expounded are based on guidelines, common faults, and lessons
learned. The authors disparage process improvement operations that
depend on jargon and the support of just upper management, and
promote grassroots involvement and self-sustaining measurement,
making this an essential guide for all with involvement in process
improvement.
*Presents a step-by-step approach to effective process
improvement
*Offers more than 200 tips and guidelines
*Addresses specific problems and issues, outlining common faults
and lessons learned
Surveys indicate that many E-Business efforts either fail or
disrupt the basic business processes and transactions. E-Business
is sometimes not aligned with the business or IT. Vague vision
statements are not translated into specific actions related to E-
Business. It is because of these factors that Transform Your
Business into e was written. The book covers E-Business from the
review of the business at the start to expanding E-Business after
it is live.
Implementing e-business requires a dynamic approach that can
respond to changes in technology, management direction, customer
and supplier behavior, and competition. Many traditional project
management methods don't work with e-business. This book presents
proven real world management methods that are adaptive, dynamic,
and flexible in an e-business environment. It tackles the central
issues of e-business: the burgeoning market for "buy-side"
extranet/Internet procurement and supply chain
management/business-to-business, Web-based transactions.
Key Features
* Set up an e-business implementation plan using proven project
templates
* Anticipate and cope with dynamic change during e-business
implementation
* Encourage and motivate the e-business team to participate in
project management and resolving issues
* Deal with e-business implementation issues and crises
* Address 100 specific e-business management issues
* Communicate effectively with management on e-business
* Share and allocate resources among e-business and other
work
* Manage e-business teams of business staff, vendors, and IT
* Gather and use e-business lessons learned as the basis for
expanding and improving future e-business efforts
Answers Questions Such as:
* What are critical success factors in e-business
implementation?
* How do you get employees and managers to participate in
e-business?
* How do you set up your e-business implementation plan fast?
* How do you share resources between e-business and other
work?
* How do you use project templates and modern software tools to
increase your chance of e-business success?
* How do you manage and control risk in youre-business
project?
* How do you direct large-scale e-business efforts in the real
world?
E-business occurs when a company has established critical business
procedures and activities to support e-commerce transactions. Using
this definition, e-commerce is part of e-business--a company needs
e-commerce to implement e-business. Utilizing e-commerce, however,
does not mean that a company has transformed into an e-business.
E-business is implemented only when a company changes its internal
procedures to take advantage of the e-commerce
technologies.Interest in the evolution ("e-volution") of e-commerce
into e-business is a growth field. With the early November
announcement that GM and Ford were forming online marketplaces for
their suppliers, they placed themselves at the center of new
e-business ecosystems that will transform their entire way of doing
business. Many firms are increasingly discovering opportunities to
move away from simply selling products on the Internet to being
able to reinvent their conventional supply chains (as in the auto
makers' case) and to being able to offer custom-built products (as
Dell Computers does now).
On Time Technology Implementation presents technology
implementation guidelines and lessons learned from over 30 years of
successful, hands-on project experience.
'International Project Management' provides specific guidelines for
achieving greater project success. It is the result of 15 years of
work on international projects by the authors across various
project areas and industries. The authors address a need for modern
techniques in project management geared and suited to international
projects. They offer lessons learned from failures and problems in
international projects, and suggest alternative solutions for
project issues. Industry examples include manufacturing,
distribution, communications, media, transportation, government,
IT, marketing, energy, medical care, tourism, and others in forty
countries across five continents. The purpose of this book is to
answer: * What is an international project and why is it different?
* What are the critical success factors for managing international
projects? * How are vendors and outsourcing managed across national
boundaries? * How do businesses effectively address cross-
cultural, social, and political issues? * How are international
communications set up and coordinated? * What should a manager look
for in an international project leader? * How does a business
select the right vendors for an international project? * How are
inadequate or incompatible infrastructure and technology issues
overcome? * How are the legal and bureaucratic limitations on
project management dealt with?
This is a *different* book on change management. Using commonsense
and practical advice tested in their work with hundreds of
organizations, the authors walk the reader through clear guidelines
and checklists to implement change that works.
Readers will develop a change management strategy
that starts by diagnosing the current culture and organization,
then prepares for change carefully, addresses resistance to change,
develops the change strategy, measures results, builds momentum for
further change, and prevents deterioration and reversion.
The authors then apply their framework to two areas that are major
targets for change management: implementing new technology and
systems and implementing successful e-business strategies. Included
throughout are real-world examples from a number of industries and
government.
* This method has been used successfully in over 70 organizations
in over 20 countries.
* Commonsense and jargon-free approach focuses on the realities of
implementing change in real world
* Most of the book deals with getting the change established,
measurement, and practical ways to sustain the change long-term
'International Project Management' provides specific guidelines for
achieving greater project success. It is the result of 15 years of
work on international projects by the authors across various
project areas and industries. The authors address a need for modern
techniques in project management geared and suited to international
projects. They offer lessons learned from failures and problems in
international projects, and suggest alternative solutions for
project issues. Industry examples include manufacturing,
distribution, communications, media, transportation, government,
IT, marketing, energy, medical care, tourism, and others in forty
countries across five continents.
The purpose of this book is to answer:
* What is an international project and why is it different?
* What are the critical success factors for managing international
projects?
* How are vendors and outsourcing managed across national
boundaries?
* How do businesses effectively address cross- cultural, social,
and political issues?
* How are international communications set up and coordinated?
* What should a manager look for in an international project
leader?
* How does a business select the right vendors for an international
project?
* How are inadequate or incompatible infrastructure and technology
issues overcome?
* How are the legal and bureaucratic limitations on project
management dealt with?
* Presents over 150 specific lessons learned and guidelines for
managing international projects
* Explains how businesses can effectively address
* Shows how a business can select the right vendors and outsourcing
across national boundaries
E-business occurs when a company has established critical business
procedures and activities to support e-commerce transactions. Using
this definition, e-commerce is part of e-business--a company needs
e-commerce to implement e-business. Utilizing e-commerce, however,
does not mean that a company has transformed into an e-business.
E-business is implemented only when a company changes its internal
procedures to take advantage of the e-commerce
technologies.Interest in the evolution ("e-volution") of e-commerce
into e-business is a growth field. With the early November
announcement that GM and Ford were forming online marketplaces for
their suppliers, they placed themselves at the center of new
e-business ecosystems that will transform their entire way of doing
business. Many firms are increasingly discovering opportunities to
move away from simply selling products on the Internet to being
able to reinvent their conventional supply chains (as in the auto
makers' case) and to being able to offer custom-built products (as
Dell Computers does now).
Surveys indicate that many E-Business efforts either fail or
disrupt the basic business processes and transactions. E-Business
is sometimes not aligned with the business or IT. Vague vision
statements are not translated into specific actions related to E-
Business. It is because of these factors that Transform Your
Business into e was written. The book covers E-Business from the
review of the business at the start to expanding E-Business after
it is live.
Although there are many books of methods and tools in different
areas, few books actually give detailed tips and lessons on how to
effectively set up and manage projects. Most books on project
management devote all their space to specific methods. Breakthrough
Technology Project Management, Second Edition provides tangible
guidelines through examples and suggestions to help people
participate in and manage projects more effectively. The authors'
techniques and guidelines have been proven over the past 15 years
in courses and counseling. This book is a valuable tool for those
working in information systems, engineering, computer science,
operations and production, and other environments involving project
management.
This is a different book on change management. Using commonsense
and practical advice tested in their work with hundreds of
organizations, the authors walk the reader through clear guidelines
and checklists to implement change that works. Readers will develop
a change management strategythat starts by diagnosing the current
culture and organization, then prepares for change carefully,
addresses resistance to change, develops the change strategy,
measures results, builds momentum for further change, and prevents
deterioration and reversion. The authors then apply their framework
to two areas that are major targets for change management:
implementing new technology and systems and implementing successful
e-business strategies. Included throughout are real-world examples
from a number of industries and government.
Implementing e-business requires a dynamic approach that can
respond to changes in technology, management direction, customer
and supplier behavior, and competition. Many traditional project
management methods don't work with e-business. This book presents
proven real world management methods that are adaptive, dynamic,
and flexible in an e-business environment. It tackles the central
issues of e-business: the burgeoning market for "buy-side"
extranet/Internet procurement and supply chain
management/business-to-business, Web-based transactions.
On Time Technology Implementation presents technology
implementation guidelines and lessons learned from over 30 years of
successful, hands-on project experience.
Although there are many books of methods and tools in different
areas, few books actually give detailed tips and lessons on how to
effectively set up and manage projects. Most books on project
management devote all their space to specific methods. Breakthrough
Technology Project Management, Second Edition provides tangible
guidelines through examples and suggestions to help people
participate in and manage projects more effectively. The authors'
techniques and guidelines have been proven over the past 15 years
in courses and counseling. This book is a valuable tool for those
working in information systems, engineering, computer science,
operations and production, and other environments involving project
management.
Key Features
* The Purpose of this book is to answer:
* How can the overall technology project management process be
improved?
* Which systems projects should be given resources and approved for
action?
* How can all systems and technology projects be better managed
together?
* How can individual projects be better managed and more
successful?
* What are specific guidelines for managing different types of
projects?
The Scope of the Book Answers
* What projects should be approved?
* How do you formulate and start projects effectively?
* How do you manage single and multiple projects?
* How do you identify, analyze, and address specific project
issues?
* How do you obtain results through communicating effectively with
management, team members, staff, and vendors?
The challenge of managing projects is to combine the technology of
the future with lessons from the past. In the Third Edition of
Project Management for the 21st Century, noted authors Bennet
Lientz and Kathryn Rea provide a modern, proven approach to project
management. Properly applied without massive administrative
overhead, project management can supply structure, focus, and
control to drive work to success.Third Edition revisions include:
35% new material; three new chapters on risk management,
international and multinational projects, project culture; entire
text rewritten to take advantage of the Web and Internet tools; new
appendix covering web sites; additional materials on "what to do
next"; more feedback from readers and lessons learned.
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