Supplement traditional interlibrary loan programs with this speedy document delivery system Since its introduction in 1991, the Ariel system has transformed the interlibrary loan of documents. Compared to standard interlibrary loan, Ariel is often simpler, faster, and cheaper, and it allows many users at a time to have access to requested documents. Though Ariel has enjoyed a rapidly increasing user base, Ariel: Internet Transmission Software for Document Delivery is the first book dedicated to Ariel and the experiences of libraries using it. Ariel: Internet Transmission Software for Document Delivery provides practical details on this innovative technology, including clear discussions of how the system works. The software manages the process of scanning requested documents, transmitting them between libraries and document suppliers over high-speed Internet connections, and logging their receipt. Ariel discusses the pros and cons of various delivery options, including Web-based delivery, email, and delivery of laser-printed hard copy by hand, mail, or courier service. This comprehensive volume covers all aspects of adopting and using Ariel, including: training library staff and overcoming their resistance patron needs and response choosing scanners and other equipment setting up consortia to share Ariel files copyright issues international use of Ariel enhancing the system to suit your needs Like its Shakespearean namesake, the Ariel system darts through the air to rapidly fetch what someone needs. Ariel: Internet Transmission Software for Document Delivery gives you the solid data you need to get the most out of Ariel.

Face the information explosion with confidence Information Delivery in the 21st Century: Proceedings of the 4th International Conference on Fee-Based Information Services in Libraries will guide newcomers and established practitioners alike through the major issues facing fee-based library information services today. Those new to this area will find helpful introductions to these issues, presented by seasoned practitioners with years of experience managing successful services or consulting in specialized areas of the information industry. Veteran information service managers will find thought-provoking discussions designed to stimulate the continuous service improvements that are so critical to success in today's rapidly changing information marketplace. Start-up and operation of a fee-based library information service is much like starting and running a small business, with familiar issues such as marketing, price setting, and monitoring the general business environment.In other ways, however, managing these services is even more challenging because of special considerations such as operating within a larger organization, copyright compliance, and changing trends in the information industry. Information Delivery in the 21st Century clarifies all of these issues, putting you in control of your situation. Information Delivery in the 21st Century, based upon sessions presented at the 1997 Fourth International Fee-Based Information Services in Libraries Conference, will give you a better understanding of: pricing policies copyright compliance writing business plans working with a parent organization trends in the information industry Here is the knowledge you'll require to lead your library through the early years of the new century. Information Delivery in the 21st Century: Proceedings of the 4th International Conference on Fee-Based Information Services in Libraries is the essential guide you need