0
Your cart

Your cart is empty

Browse All Departments
  • All Departments
Price
  • R2,500 - R5,000 (1)
  • -
Status
Brand

Showing 1 - 1 of 1 matches in All Departments

Service Automation in the Public Sector - Concepts, Empirical Examples and Challenges (Hardcover, 1st ed. 2022): Gustaf... Service Automation in the Public Sector - Concepts, Empirical Examples and Challenges (Hardcover, 1st ed. 2022)
Gustaf Juell-Skielse, Ida Lindgren, Maria Akesson
R4,582 Discovery Miles 45 820 Ships in 12 - 19 working days

This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social and technological approaches to increase readers' understanding of public service automation. The respective chapters discuss the automation of services in public organizations from a conceptual standpoint, present empirical examples of automation applications in public organizations, and consider the implementation-related challenges that can arise. The book's overall goal is to aid and inspire researchers and practitioners to expand their knowledge of service automation in public organizations, while also providing a foundation for policy development and future research. Following a brief introductory chapter, the book addresses major gaps in our current understanding of service automation in public organizations, and provides suggestions for future research. Moreover, it argues that there is a continued need to observe and learn from empirical examples, and a need for more critical studies on the social and societal consequences of increased service automation in public organizations.

Free Delivery
Pinterest Twitter Facebook Google+
You may like...
Ergo Height Adjustable Monitor Stand
R459 R399 Discovery Miles 3 990
Mancera Mancera Aoud Vanille Eau De…
R3,706 R3,427 Discovery Miles 34 270
ZA Key ring - Blue
R199 Discovery Miles 1 990
Peptine Pro Canine/Feline Hydrolysed…
R369 R259 Discovery Miles 2 590
Carbon City Zero - A Collaborative Board…
Rami Niemi Game R674 Discovery Miles 6 740
Zoie Health 3in1 Multivitamin for…
R250 R188 Discovery Miles 1 880
Loot
Nadine Gordimer Paperback  (2)
R391 R362 Discovery Miles 3 620
Casio LW-200-7AV Watch with 10-Year…
R999 R899 Discovery Miles 8 990
BSwish Bwild Classic Marine Vibrator…
R779 R670 Discovery Miles 6 700
Prismacolor Premier Colour Pencils (Tin…
R674 Discovery Miles 6 740

 

Partners