Contents:
1. Introduction: UNISON and public service trade unionism Michael Terry
Part I. UNISON: Structures and Processes
2. The creation of UNISON Rodney Bickerstaffe
3. The making of UNISON: a framework to review key events, processes and issues Bob Fryer
4. UNISON's management of the merger and beyond Michael Dempsey
5. UNISON's approach to organisation development in a democratic organisation Margaret Wheeler
6. Strategic review and organisational change in UNISON Trevor Colling and Tim Claydon
7. Promoting representation of women within UNISON Anne McBride
8. Working with Labour: the impact of UNISONs political settlement Maggie Jones
9. UNISON and New Labour: Searching for new relationships Tom Sawyer
Part II. The UNISON Agenda
10. UNISON and changes in collective bargaining in health and local government Carole Thornley, Mike Ironside and Roger Seifert
11. UNISON and low pay policy Peter Morris
12. UNISON and low pay policy: a comment on Morris Carole Thornley
13. UNISONs approach to lifelong learning Anne Munro and Helen Rainbird
14. UNISONs approach to lifelong learning: a comment on Munro and Rainbird Jim Sutherland
15. Between elation and despair: UNISON and the new social policy agenda Mick Carpenter
16. UNISON and the quality of public service provision: any lessons from the rest of Europe? Michael Terry
17. Towards an organising model in UNISON? A trade union membership strategy in transition Jeremy Waddington and Allan Kerr
18. Reflections on UNISON after five years John Monks

Poppet is an elephant. When he is born, his mother warns him against mice because they run up elephants' trunks. Poppet spends time asking various creatures if they are mice. Then one of them says yes. However, Momo persuades Poppet that this is an old wives' tale and they soon become friends.

Lawrence Higgins, an enormously fat black cat, has breakfast with Mrs Higgins, lunch with the Normans, tea with old Mr Mason and supper with the Barclay-Lloyds. None of them know why he is so fat on just one meal a day! Lawrence is happy until he finds the walking from house to house tiring and begins to get indigestion. His friends tell him to lose weight if he wants a girl friend so he begins to spend one day in four with all his owners. He gets thinner but the cat he fancies down the road tells him she doesn't like slim boys - she's lost her heart to an enormously fat black cat she used to see up the road! Triumphantly Lawrence returns to his four meals a day, spurred on by the thought of meeting Bella when he's back to his normal size.

Bear is playing hide and seek in the forest with his good friends, Lion and Fox. But a day of games has made him very tired indeed and, in the shadow of a tall tree, Bear falls into a very deep sleep. A mouse, a hare, a squirrel and a ladybug all mistake Bear for a nice, cosy rug. His fur is so soft and furry and snug. It's so tempting and they all settle down for a rest, but get quite a surprise when Bear wakes up! Charmingly illustrated, The Rug Bear is a fun rhyming story which will be enjoyed by readers aged 0-5 years.