Since it was first published almost twenty years ago, "Developing Technical Training" has been a reliable resource for both new and seasoned training specialists. The third edition of this classic book outlines a systematic approach called the Instructional Systems Design (ISD) process that shows how to teach technical content defined as facts, concepts, processes, procedures, and principles. Whether you teach "hard" or "soft" skills, or design lessons for workbooks or computers, you will find the best training methods in this book. Using these techniques, you can create learning environments that will lead to the most efficient and effective acquisition of new knowledge and skills. Throughout the book, Clark defines each content type and illustrates how to implement the best instructional methods for delivery in either print or e-learning media.

This second edition of the bestselling book summarizes guidelines for best use of graphics for instructional materials, including multimedia, texts, classroom aids, and slides used for briefings. These guidelines are based on updated scientific research and contain illustrative examples including examples for readers without a background in psychology. The authors help trainers tie graphics into their lesson topics and include facts, concepts, processes, procedures, and principles. The book discusses technical and environmental issues (such as bandwidth or screen size) that will influence how instructional professionals can apply the guidelines.

Building Expertise

This third edition of the classic resource, Building Expertise draws on the most recent evidence on how to build innovative forms of expertise and translates that evidence into guidelines for instructional designers, course developers and facilitators, technical communicators, and other human performance professionals. Ruth Colvin Clark summarizes psychological theories concerning ways instructional methods support human learning processes. Filled with updated research and new illustrative examples, this new edition offers trainers evidence-based guidelines to help them accelerate genuine expertise within their organizations. This new edition includes

Eight instructional principles that can accelerate expertise

Four instructional architectures to serve as design templates

The most current research on how to develop learning that is both motivational and instructionally sound

Completely updated review of relevant research from cognitive and instructional design fields

Practical guidelines for problem-centered instruction, motivation, and transfer

Information on how to exploit the features of new technology in ways that support human learning processes

Praise for the Third Edition of Building Expertise

"Accelerating the development of expertise is crucial to organizations' ability to thrive in today's global economy. With sound theoretical framework and immediately applicable guidelines, Building Expertise is a must-read for every serious performance improvement professional."
--Rosaline Tsai, Ph.D., global training director, Honeywell Building Solutions

"Building Expertise synthesizes research into accessible design principles thatcan be easily applied to a broad range of instruction including eLearning and other innovative technologies."
--Frank Nguyen, Ph.D, assistant professor, Department of Educational Technology, San Diego State University

"Scenario-Based Learning" offers a wealth of ideas for improving critical thinking skills, problem solving, and includes suggestions for promoting opportunities for practicing scenario-based learning on the job. The book contains a wealth of kick-off alternative research-based examples and describes various types of case data. The book also includes tutorials, action templates, and online references. This must-have resource also includes information on intrinsic versus instructional feedback, rubrics for virtual worlds, as well as technique for refining thinking skills.