|
Showing 1 - 3 of
3 matches in All Departments
Business success begins with trust. Trust is the basis for all that
we do as leaders and as organizations. Employees who trust their
employers are more productive and creative. Businesses that earn
their customers' trust maintain better relationships and reap
better results. Meanwhile, breaches of trust between companies and
the public are becoming more frequent-and more costly. If you read
nothing else on trust, read these 10 articles. We've combed through
hundreds of Harvard Business Review articles and selected the most
important ones to help you build, maintain, and repair trust, both
as a leader and as a company. This book will inspire you to:
Develop trust through competence, legitimacy, and impact Understand
the neuroscience of trust Follow through on your commitments to
stakeholders Negotiate better with an untrustworthy counterpart See
your company through the eyes of your customers Rebuild
relationships after a breakdown of trust This collection of
articles includes "Begin with Trust," by Frances X. Frei and Anne
Morriss; "The Neuroscience of Trust," by Paul J. Zak; "Dig, Bridge,
Collectively Act," by Tina Opie and Beth A. Livingston; "Rethinking
Trust," by Roderick M. Kramer; "How to Negotiate with a Liar," by
Leslie K. John; "The Enemies of Trust," by Robert M. Galford and
Anne Seibold Drapeau; "Don't Let Cynicism Undermine Your
Workplace," by Jamil Zaki; "The Trust Crisis," by Sandra J. Sucher
and Shalene Gupta; "Customer Data: Designing for Transparency and
Trust," by Timothy Morey, Theodore "Theo" Forbath, and Allison
Schoop; "Operational Transparency," by Ryan W. Buell; and "The
Organizational Apology," by Maurice E. Schweitzer, Alison Wood
Brooks, and Adam D. Galinsky. HBR's 10 Must Reads paperback series
is the definitive collection of books for new and experienced
leaders alike. Leaders looking for the inspiration that big ideas
provide, both to accelerate their own growth and that of their
companies, should look no further. HBR's 10 Must Reads series
focuses on the core topics that every ambitious manager needs to
know: leadership, strategy, change, managing people, and managing
yourself. Harvard Business Review has sorted through hundreds of
articles and selected only the most essential reading on each
topic. Each title includes timeless advice that will be relevant
regardless of an ever-changing business environment.
You should worry about your legacy later in your career, at the
edge of retirement--right? Not according to Robert Galford and
Regina Maruca. In Your Leadership Legacy, these authors argue that
thinking about your legacy now makes you a better leader today.
Based on stories of top leaders who have shaped successful careers,
the book explores the art of "legacy thinking," helping you to
formulate a legacy that will exert a positive effect on your work
immediately. The authors provide a disciplined approach to framing
your legacy, as well as shaping it over time. They start with the
idea that your legacy is defined by how others approach work and
life as a result of having worked with you. They then demonstrate
how to assess your current impact on those around you, strengthen
that impact, and pass along the best of yourself in the process.
While many leaders "find themselves" and hone their work
accordingly only after a major life crisis, Your Leadership Legacy
enables all leaders to craft their work and build their legacy
unburdened by such crises, and to experience personal satisfaction
and achievement throughout their working lives.
Any good manager feels an intuitive need to build trust inside his
or her company and among employees. Self-improvement is an integral
part of creating a trust-building climate and current books on
leadership and corporate issues understate the importance of this
element. Developing further the ideas in THE TRUSTED ADVISOR, the
authors move from discussing how managers can make themselves and
their company trustworthy to clients and customers to how they can
build trust within an organization, between manager and colleagues,
bosses, and employees. Instead of focusing on Business to Business,
The Trusted Leader deals with building internal, managerial and
organizational trust. The authors parse the different kinds of
trust, give diagnostic ways to determine whether trust is missing
and where it needs to be supplemented, and ways to restore trust
when it has been betrayed. The book will contain numerous exercises
and quizzes, as well as formulas that quantify the economies of
trust and show its importance in an organization. Stories of
managers and employees working through issues of trust in many
different real-life situations cover many different corporate
situations and scenarios (acquisitions, slowdowns, and internal and
external crises), making this the most complete guide on the
subject for managers.
|
You may like...
Loot
Nadine Gordimer
Paperback
(2)
R398
R369
Discovery Miles 3 690
Esque
Rob Bravery
CD
R44
R32
Discovery Miles 320
|