Carefully examining the challenges of meeting fast-developing consumer demands and preferences, this enlightening Handbook captures the difficulties involved in providing optimal service experiences. It provides invaluable theoretical guidance while emphasising the evolutionary nature of experience science. With contributions from a diverse range of top international researchers, the Handbook of Experience Science explores fully up-to-date theories within experience studies as applied to tourism, hospitality and leisure. Chapters analyse the progress of recent research ventures, exploring fascinating case studies to further illustrate important concepts such as virtual tourism and slow tourism. Both the important frameworks behind experience science and real-world applications are discussed, providing the reader with a full picture of this rapidly changing subject. This Handbook provides crucial new examinations of experience creation which will be perfect for students researching tourism, hospitality and leisure, international business and innovation. It will additionally be incredibly useful for consumer researchers looking to better understand the complex paradigm behind experience creation.

"I did not meet my parents, aside from the early weeks after I was born, until I was eight. I don't think that I ever thought about them or wondered about what they were like while I was being moved about from relative to relative in villages in the county of Haiyen Xian, Zhejiang Province." As I Remembered presents a picture of what it was like to grow up in the midst of the turbulence and turmoil of the Sino-Japanese war and the conflict between the Nationalists and Communists for control of China. Young Stanley Chen went to live with his aunt and uncle two weeks after his birth due to his parents' involvement in the war. When his uncle died, he was sent to live with his grandfather for a short while and then to another uncle and aunt. Once reunited with his parents and his siblings, he began a more traditional family life with them in China. His memoir traces his life, describing his schooling and ultimately to his journey to the United States, where he made a new life for himself. His ties to his family and China remain strong, as does his life in the States.

Polymer Electrolyte Membrane (PEM) fuel cells hold great promise as a potential alternative to conventional fossil-fuel-powered energy sources. However, they produce waste heat, and the water used in their system must be carefully controlled and monitored. This monograph in Momentum Press's 'Sustainable Energy Series' offers the most up-to-date research on advanced methods for managing both waste heat and monitoring water flows and water concentration in PEM fuel cells. The most workable solutions to these problems and the challenges that still lie ahead are emphasized. The reader will find: A review of multi-component mass transport phenomena, particularly as they apply to gas flow and hydrogen and air flow Coverage of multi-phase flow and heat transfer characteristics of PEM fuel cells Unique coverage of solid water phase behavior of PEM fuel cells and subfreezing temperature operation

The authors explore the history of man's thoughts about hepatic structure, function, and disorders, both chronologically and thematically. The first two chapters present the anatomy and physiology of the liver as explained through the ages. Subsequent chapters deal with hepatic function and disorders and therapies used to treat liver disease. The text is enhanced by chronological tables, extensive notes, and a bibliographic essay.

Approach/Focus & Coverage: This is the only current textbook available to introduce students to economic, environmental and social sustainable issues specifically facing the hospitality industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Other books focus just on environmental management in hospitality or are 'how to' guides aimed at practitioners/hotel managers. International: It takes a global approach in content and examples. Offers good balance between theory and practice: Integrates excellent case studies from a variety of settings and geographical locations to showcase the successes and failures. Other specific hospitality books tend to be practical how to guides. Accessibility: Peppered with features throughout to aid understanding & spur critical thinking & unrivalled online resources including video interviews with practitioners.

Approach/Focus & Coverage: This is the only current textbook available to introduce students to economic, environmental and social sustainable issues specifically facing the hospitality industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Other books focus just on environmental management in hospitality or are 'how to' guides aimed at practitioners/hotel managers. International: It takes a global approach in content and examples. Offers good balance between theory and practice: Integrates excellent case studies from a variety of settings and geographical locations to showcase the successes and failures. Other specific hospitality books tend to be practical how to guides. Accessibility: Peppered with features throughout to aid understanding & spur critical thinking & unrivalled online resources including video interviews with practitioners.

Legal and Ethical Issues of Live Streaming explores the potential legal and ethical issues of using live streaming technology, citing that although live streaming has a broadcasting capability, it is not regulated by the Federal Communications Commission, unlike other broadcasting media such as radio or television. Without this regulation, live streaming is opened up for broad use and misuse, including broadcasts of horrifying incidents such as the mass shootings at mosques in Christchurch, New Zealand in 2019, sparking outrage and fear about the technology. Contributors provide a pathway to move forward with ethical and legal use of live streaming by analyzing the wide spectrum of critical issues through the lens of communication, ethics, and law. Scholars of legal studies, ethics, communication, and media studies will find this book particularly useful.

Building Sexual Misconduct Cases Against Powerful Men presents a fine-grained analysis of how the rhetorical and social aspects of rape culture and patriarchy lead to a pattern of sexual misconduct. Contributors discuss the causes of the pattern, the obstacles to overcoming it, and potential solutions through a radical feminist lens. Scholars of media, legal, gender, and women's studies will find this volume particularly useful.

"Advances in Hospitality and Leisure," a peer-reviewed series, delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure, and tourism. It provides a platform to galvanize thoughts on contemporary issues and emerging trends essential to theory advancement, as well as professional practices from a global perspective. The main focus of this series is to transcend the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. The series is keen to address the needs of the populace having interests in disseminating ideas, concepts and theories derived from scholarly investigations. Potential readers may retrieve useful texts to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the subjects of interest.

The U.S. pandemic narratives which embodied many conflicting structures failed to provide guidance for groups and individuals to construct a clear understanding of the pandemic or a consistent measure to combat the disease. This book provides a careful examination of the discordant narratives that embodied the chaos, tensions, and conflicts in the U.S. pandemic responses. The ultimate goal of this volume is to help groups and individuals understand just what went wrong in the U.S. pandemic responses.

"Advances in Hospitality and Leisure" ("AHL"), a peer-reviewed series, seeks to deliver refreshing insights from a host of scientific investigations pertaining to hospitality, leisure, and tourism while rendering an academic forum to stimulate discussion on current literature, contemporary issues and emerging trends essential to theory advancement as well as professional practices from a global perspective. The main focus of this journal is to divulge the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected. AHL strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. Potential readers may retrieve useful texts helping outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.

This book analyzes narratives on Donald Trump's 2016 presidential election victory by and for diverse populations. The narratives are designed to help students, women, young Christians, evangelicals, parents of internationally adopted children, white nationalists, etc. understand the meaning and possible consequences of Trump's election, as well as to give voice to the responses and concerns of populations directly affected by Trump's election. Recommended for scholars interested in political communication, rhetoric, cultural studies, sociology, and media studies.

This new book tells the story of the rise and fall of Fu Ren University (1925-1952) and provides an analysis of a key Catholic higher education institution in China.

The financial crisis that began in 2007 exposed many flaws in modern financial practice and highlighted much need for change. Key among those needs is a way of understanding how and why banks fail or succeed. "Integrated Bank Analysis" and Valuation provides readers with a practical guide to the ROIC for Banks methodology - one of the few ways of both understanding what makes a bank tick and getting a fundamentally robust indication as to how much a bank is worth. It provides all the necessary tools for use in the real environment of investment banking to analyse banks results, evaluate strategic options and assess regulatory changes - with an eye towards whether a bank is creating or destroying value. Up-to-date case studies of ten of the world's largest banks show how integrated ROIC analysis and valuation works in practice, and the accompanying website features ROIC spreadsheets for each of these banks, so that each step of analysis and valuation can be explored in detail.
Written by a leading banks analyst, "Integrated Bank Analysis and Valuation: A Practical Guide to the ROIC Methodology" translates the complexity of banks into a simpler, clearer language - that can be applied by analysts, regulators and students in practice.

According to Carl J. Couch, the history of human society is one of successive, sometimes overlapping, information technologies used to process the various symbolic representations that inform social contexts. Unlike earlier "media" theorists who ignored social context in order to concentrate on the information technologies themselves, Couch implements a consistent theory of interpersonal and intergroup relations to describe the essential interface between information technologies and the social contexts in which they are used. Couch emphasizes the formative capacities of information technologies across historical epochs and cultures, and places them within the major institutional relations of various societies. He views social orders as reflexively shaped by the information technologies that participants use, and as susceptible to mass brutality and oppression due to oligarchic control though he hopes technology will remain humane. The original edition of this manuscript was nearly complete at the time of Couch's death and was brought to completion by two of his closest associates. Now after two decades, during which its impact is indisputable, it has been updated for a new generation of students and scholars. Additions include discussions on books in the digital age, social media, mobile telephones, recordings, participatory culture, and more.

According to Carl J. Couch, the history of human society is one of successive, sometimes overlapping, information technologies used to process the various symbolic representations that inform social contexts. Unlike earlier "media" theorists who ignored social context in order to concentrate on the information technologies themselves, Couch implements a consistent theory of interpersonal and intergroup relations to describe the essential interface between information technologies and the social contexts in which they are used. Couch emphasizes the formative capacities of information technologies across historical epochs and cultures, and places them within the major institutional relations of various societies. He views social orders as reflexively shaped by the information technologies that participants use, and as susceptible to mass brutality and oppression due to oligarchic control though he hopes technology will remain humane. The original edition of this manuscript was nearly complete at the time of Couch's death and was brought to completion by two of his closest associates. Now after two decades, during which its impact is indisputable, it has been updated for a new generation of students and scholars. Additions include discussions on books in the digital age, social media, mobile telephones, recordings, participatory culture, and more.

Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line.

Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways:

• updated content to reflect recent issues and trends including hotel energy solutions and green hotel design
• two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value'
• updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East
• new practical exercises throughout to apply your knowledge to real-life sustainability scenarios.

This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.

Contents:
1. Introduction
2. Critical Literature Review and View Points
3. Establishment of Fu Ren University
4. Finance and Structural Development of the University
5. Development: Curriculum, Faculty and Student Growth
6. Extra-Curricular Activities
7. Political Entanglements
8. Conclusion

In recent decades, the fast rise of emerging economies, like the BRICS nations, has propelled the growth of tourism worldwide. Meanwhile, a plethora of nature destinations has been developed to meet the diverse needs of the new wave of demand from emerging economies and to entice existing tourists from advanced and rich economies. Nature Tourism augments the current literature on the benefits and pitfalls in recent developments of nature tourism, tracing the history in development, highlighting the ecological impacts and showcasing the current practices in nature tourism, along with discussions on specific tourist markets from holistic viewpoints embracing lessons learned from various destination nations and continents across the globe. A host of topics with global significance will be explored such as the effect of climate change on nature tourism, technological innovation in managing nature tourism, visitor management in nature tourism and market positioning in a highly competitive environment. These are reviewed in a wide range of countries from USA/Canada, South America, Scandinavian countries, the Swiss Alps, Middle-East countries, Africa, China and Australia/New Zealand. This book will offer significant insight into nature-based tourism and its future development. It will be of interest to upper-level students, researchers and academics in tourism, environmental studies, development and sustainability.

Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board members, ad-hoc reviewers entail scholars from North America, Europe and Asia-Pacific. AHL with international in focus attempts to divulge the innovative methods of inquiry so as to inspire new research topics that are vital and have been in large neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. AHL covers full papers and research notes in the matter of conceptual models and empirical investigations using inductive and deductive methods. The authors of this publication come from and Africa, America, Asia/Pacific, Europe, and Middle East. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.

Building Sexual Misconduct Cases Against Powerful Men presents a fine-grained analysis of how the rhetorical and social aspects of rape culture and patriarchy lead to a pattern of sexual misconduct. Contributors discuss the causes of the pattern, the obstacles to overcoming it, and potential solutions through a radical feminist lens. Scholars of media, legal, gender, and women's studies will find this volume particularly useful.

Due to his major contributions in qualitative inquiries, Norman K. Denzin is regarded as 'the Father of Qualitative Inquiries.'Festschrift in Honor of Norman K. Denzin: He Knew His Song Well, Volume 55 of Studies in Symbolic Interaction, is a compilation of writings published in his honor. Featuring chapters which detail Denzin's unrivalled contributions to qualitative inquiries, the authors describe the immense scope of Denzin's qualitative research, from symbolic interactionism and postmodernism to justice studies. Documenting Denzin's inclusive efforts to embrace various perspectives in qualitative inquiries to advance the mission of qualitative research, this edited collection chronicles Denzin's continuous efforts in nurturing the field of qualitative inquiries via editorship and conference organization, fostering generations of qualitative researchers around the world. This collection is a comprehensive and compelling read for students and academics interested in qualitative research who wish to chart the impressive impact that Norman K. Denzin's work has had on the field.

Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line.

Sustainability in the Hospitality Industry, secondaedition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways:

• updated content to reflect recent issues and trends including hotel energy solutionsaand green hotel design
• two new chapters on 'Sustainable Food' and 'Social Entrepreneurshipaand Social Value'
• updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East
• new practical exercises throughout to apply your knowledge to real-life sustainability scenarios.

This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.

Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others. Now updated throughout, Creating Experience Value in Tourism, 2nd Edition provides a clarification of these approaches as well as a practical translation as to how they can work within industry. Including a framework to distinguish among key resources or antecedents of customer value, this new edition: - Introduces the concept of co-creation of value in the tourist experience, looking at the definitions, structures and models available; - Provides a new chapter addressing value creation and resource configuration; - Considers consumer behaviour and factors affecting value creation from both physiological and psychological perspectives; - Introduces a new full colour internal design to aid understanding. Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.

Advances in Hospitality and Leisure (AHL), a peer-reviewed research journal, has been published annually since 2004. AHL is indexed in Scopus and included in the Australian Business Deans Council (ABDC) journal quality list. Its editors, editorial board members, ad-hoc reviewers entail scholars from North America, Europe and Asia-Pacific. AHL with international in focus attempts to divulge the innovative methods of inquiry to inspire new research topics that are vital and have been largely neglected in the context of hospitality, tourism, and leisure. It strives to address the needs of the populace willing to disseminate seminal ideas, concepts, and theories derived from scholarly inquiries. AHL covers full papers and research notes in the matter of conceptual models and empirical investigations using inductive and deductive methods. The authors of this publication come from America, Europe, Asia, Pacific, and Africa. Potential readers may retrieve useful articles to outline new research agendas, suggest viable topics for a dissertation work, and augment the knowledge of the new subjects of learning.