This book provides the invaluable intercultural knowledge to help you make a deal, sell your product, or find a joint venture, no matter where your business takes you. Business people who work internationally or work with people who are international need to know how to act before they can get the business-and keep it. Proper business communication includes everything from emails to eye contact, and the rules of what is "right" in other countries can be daunting to navigate. Global Business Etiquette: A Guide to International Communication and Customs, Second Edition provides critical information that businesspeople-both for men and women-need to understand the dynamics of cross-cultural communication, avoid embarrassing and costly gaffes, and succeed in business outside of the United States. Topics covered in this indispensible resource include conversation topics that are considered appropriate for different situations; how to make a positive good impression; dress and travel; attitudes toward religion, education, status, and social class; and cultural variations in public behavior. Information is provided about the United States at the end of each chapter about the ten countries that Americans do the most business with to benefit international readers.

This volume contains chapters by different authors describing the development of competition policy in 10 European Union Member States, as well as the interaction of those policies with EU competition policy. The convergence of Member State competition policy to the EU approach is put in evidence, as is the influence of Member State practice on EU competition policy. The chapters are rich in institutional detail, but also analyze the functioning of competition policy from an economic point of view.

Stephen Martin* The fourteen essays that constitute this work provide a coherent review of the past and present of the European Community, and consider some of its possible futures. Werner Abelshauser and Richard Griffiths offer separate perspectives on the precursors of the European Community. Abelshauser argues that comparison of the fates of the European Coal and Steel Community and the European Defense Community demonstrate the dominance of political over economic considerations in the integration process. Griffiths considers the stillborn European Political Community, many of the proposed features of which, somewhat transformed, were embodied in the Treaty of Rome. Both suggest that as a practical matter a coming together of French and German interests has been a precondition for advances in European integration. Stephen Martin and Andrew Evans discuss the development of the Com munity's Structural Funds, first envisaged as tools to smooth the transition from a collection of regional economies to a continent-wide single market, now increasingly seen as devices to guide adjustment to long-term struc tural problems. Stuart Holland emphasizes the role of the Structural Funds as one element in a broad range of strategies to ensure social and economic cohesion as the Maastrict Treaty ushers the European Union into the next stage of its development."

Like it or not, every business—even one conducted from the kitchen table—is global. No matter the industry, employees now routinely travel to other countries or interact with foreign customers, vendors, or fellow employees. Or they conduct business over the phone, via e-mail, or through video links. As a result, they have to understand international customs and etiquette or risk losing customers or botching business relations. And understanding business customs in other cultures isn't merely playing good defense—it often leads to new products or service enhancements that help an enterprise grow. In Passport to Success, Jeanette Martin and Lillian Chaney apply their expertise in business etiquette, training, and intercultural communications to present a practical guide to conducting business successfully around the world. Each chapter in this book presents in-depth information on the business environment and culture in the top twenty trading partners of the United States: Canada, Mexico, Japan, China, United Kingdom, Germany, South Korea, Netherlands, France, Singapore, Taiwan, Belgium, Australia, Brazil, Hong Kong, Switzerland, Malaysia, Italy, India, and Israel. Chapters contain both practical tips and illustrative examples, and the book concludes with a listing of resources (books, magazines, organizations, and Web sites) for additional information. In addition, Passport to Success contains useful overview material that will help business people plan a trip abroad or a campaign to win customers in another country. Besides trade statistics and information on global trade agreements, readers will find information on using the Internet productively to conduct or seek business, how women can succeed in countries with traditional, male-oriented business cultures, how to build cross-cultural relationships, and ways language can enhance—or obstruct—business dealings. Every businessperson is now a player in the global market for goods and services. This book provides valuable tips that will help people avoid missteps and increase their sales and personal success when dealing with counterparts in other countries.

This book, first published in 1983, stresses the need for libraries to weed out expenditures which do not contribute to their basic role - the collection and organization of information - when planning where and when to spend money. It illustrates how priorities and goals must change in accordance with changes in libraries' roles in the information world.

While local conditions remain at the forefront of writing program administration, transnational activities are slowly and thoroughly shifting the questions we ask about writing curricula, the space and place in which writing happens, and the cultural and linguistic issues at the heart of the relationships forged in literacy work. "Transnational Writing Program Administration" challenges taken-for-granted assumptions regarding program identity, curriculum and pedagogical effectiveness, logistics and quality assurance, faculty and student demographics, innovative partnerships and research, and the infrastructure needed to support writing instruction in higher education.

Well-known scholars and new voices in the field extend the theoretical underpinnings of writing program administration to consider programs, activities, and institutions involving students and faculty from two or more countries working together and highlight the situated practices of such efforts. The collection brings translingual graduate students at the forefront of writing studies together with established administrators, teachers, and researchers and intends to enrich the efforts of WPAs by examining the practices and theories that impact our ability to conceive of writing program administration as transnational.

This collection will enable writing program administrators to take the emerging locations of writing instruction seriously, to address the role of language difference in writing, and to engage critically with the key notions and approaches to writing program administration that reveal its transnationality.

12 years ago Mike Martin quit his job as a Postman to become a Rope Access Technician. He has now spent over a decade on a chaotic and emotional rollercoaster ride that is being an Industrial abseiler, working on some of the most iconic buildings and structures in Britain. While doing this exhilarating job he has worked with some of the most unique, strange and just damn right crazy people you're ever likely to meet. This book has it all! The outrageous funny stories, the adrenalin rushes, the drunken debauchery, the fear, the deaths, the sadness, the depression and camaraderie that bonds these people and yet makes them all very different. Make a brew, close the curtains, strap yourself in and take a very deep breath because this book is a fantastic and exhilarating insight into one of the most diverse industries a career advisor will never tell you to pursue.

This book, first published in 1983, stresses the need for libraries to weed out expenditures which do not contribute to their basic role - the collection and organization of information - when planning where and when to spend money. It illustrates how priorities and goals must change in accordance with changes in libraries' roles in the information world.

There is a broad consensus among scholars that the idea of human rights was a product of the Enlightenment but that a self-conscious and broad-based human rights movement focused on international law only began after World War II. In this narrative, the nineteenth century's absence is conspicuous--few have considered that era seriously, much less written books on it. But as Jenny Martinez shows in this novel interpretation of the roots of human rights law, the foundation of the movement that we know today was a product of one of the nineteenth century's central moral causes: the movement to ban the international slave trade. Originating in England in the late eighteenth century, abolitionism achieved remarkable success over the course of the nineteenth century. Martinez focuses in particular on the international admiralty courts, which tried the crews of captured slave ships. The courts, which were based in the Caribbean, West Africa, Cape Town, and Brazil, helped free at least 80,000 Africans from captured slavers between 1807 and 1871. Here then, buried in the dusty archives of admiralty courts, ships' logs, and the British foreign office, are the foundations of contemporary human rights law: international courts targeting states and non-state transnational actors while working on behalf the world's most persecuted peoples--captured West Africans bound for the slave plantations of the Americas. Fueled by a powerful thesis and novel evidence, Martinez's work will reshape the fields of human rights history and international human rights law.

This is an exploration of the richness inherent in genre and ethnic colections. The contributors were asked to provide an overview of their topic, its relevance to library collections and suggestions about how collections might proceed. In addition, attention was paid to the needs of individual collectors, many of whose collections have also enriched libraries. The editors hope that this volume will contribute to a greater understanding of why it is important to collect and preserve special kinds of writing. The studies of the various genres in this book show that each has a specific contribution to make to the understanding of our social development and many can enlighten dark passages in the past.

Get up to date quickly with clear, expert coverage of SCCM 2016 Mastering System Center Configuration Manager provides comprehensive coverage of Microsoft's powerful network software deployment tool, with a practical hands-on approach. Written by Santos Martinez, Peter Daalmans, and Brett Bennett, this guide walks you through SCCM 2016 with in-depth explanations anchored in real-world applications to get you up to speed quickly. Whether you're planning a new installation or migrating from a previous version of Configuration Manager, this book provides clear instruction and expert insight to get the job done right. Fully aligned with the latest release, the discussion covers the newest tools and features with examples that illustrate utility in a variety of contexts. System Center Configuration Manager (formerly SMS) is one of Microsoft's flagship products; the 2016 release has been updated with better Windows 10 and Windows Server 2016 compatibility, improved tools for managing non-Microsoft mobile devices in the cloud, and more. This book provides start-to-finish coverage and expert guidance on everything you need to get your system up to date. * Deploy software and operating systems * Automate processes and customize configurations * Monitor performance and troubleshoot issues * Manage security in the cloud and on Virtual Machines SCCM 2016 improves your ability to handle the bring-your-own-device influx in managing mobile, streamlining the latest hiccup right into the everyday workflow. Mastering System Center Configuration Manager provides the practical coverage you need to get up and running seamlessly.

Why a new edition of Culturally Proficient Coaching? Why now, especially? Because several polarizing years later, there's even greater urgency for us all to critically examine our attitudes, beliefs, and practices when working with students who look or sound "different." No matter how broadly you define coach, no matter which coaching model you follow, this is the resource to help you get started. With the first edition, the authors' big goal was to shift our thinking in service of standards-based teaching and leading, and equitable interactions that support all students achieving at highest levels. Now, with this second edition, the authors add a third goal: to encourage a more holistic mindset and expanded contextual uses. New features include: Enhanced research on the effectiveness of coaching in educational settings New data on response to implicit bias and microaggressions--subtle and unintentional, yet destructive, forms of discrimination that continue to marginalize Refinement and updating of the Tools of Cultural Proficiency, which enable you to provide equitable life-affirming experiences to all cultural groups Expanded models of Culturally Proficient Coaching Conversations A special section on crafting Breakthrough Questions to shift entrenched mindsets and barriers to Cultural Proficiency By design, Culturally Proficient Coaching is an intentional, inside-out approach that mediates a person's thinking toward values, beliefs, and behaviors that enable effective cross-cultural interactions and equitable learning environments. Here's your opportunity to serve as that expert and trusted mediator, boosting educators' cultural confidence and consciousness, while honing their coaching skills. "We owe it to ourselves and to our children to productively embrace and engage diversity, with all of its tensions, for the sustainability of humanity. These authors have given us the invitation, the road map, and the call to action. the embarkment is up to each one of us." --Carolyn M. McKanders, Director Emeritus Center for Adaptive Schools and Thinking Collaborative

Stephen Martin* The fourteen essays that constitute this work provide a coherent review of the past and present of the European Community, and consider some of its possible futures. Werner Abelshauser and Richard Griffiths offer separate perspectives on the precursors of the European Community. Abelshauser argues that comparison of the fates of the European Coal and Steel Community and the European Defense Community demonstrate the dominance of political over economic considerations in the integration process. Griffiths considers the stillborn European Political Community, many of the proposed features of which, somewhat transformed, were embodied in the Treaty of Rome. Both suggest that as a practical matter a coming together of French and German interests has been a precondition for advances in European integration. Stephen Martin and Andrew Evans discuss the development of the Com munity's Structural Funds, first envisaged as tools to smooth the transition from a collection of regional economies to a continent-wide single market, now increasingly seen as devices to guide adjustment to long-term struc tural problems. Stuart Holland emphasizes the role of the Structural Funds as one element in a broad range of strategies to ensure social and economic cohesion as the Maastrict Treaty ushers the European Union into the next stage of its development."

Analyses of humour often focus primarily on the Global North, with little consideration for examples and practices from elsewhere. This book provides a vital contribution to humour theory by developing a Global South perspective. Taking a wide-ranging view across the whole of the continent, the book examines the relationship between humour and politics in Africa. It considers the context of the production and reception of humour in African contexts and argues that humour is more than just symbolic. Moving beyond the idea of humour as a mode of resistance, the book investigates the 'political work' that humour does and explores the complex entanglements in which the politics, practices and performances of humour are located.

In the first exhibition highlight of the year, three outstanding artists - Wilhelm Lehmbruck, Georg Kolbe, and Ludwig Mies van der Rohe - are being brought together for the first time at Haus Lange in Krefeld. Figurative sculpture, as repeatedly integrated into designs and buildings by the architect Mies van der Rohe, is thus placed in direct dialog with the building, the design, and the gardens of Haus Lange. The background for the interplay between architecture and sculpture is the natural-philosophical climate, which, in the early twentieth century, influenced a wide range of disciplines. On display will be roughly twenty-five sculptures by Lehmbruck and Kolbe as part of the organic body of Haus Lange.

A ground-breaking contribution that broadens our understanding of the history of prints, this edited volume assembles international senior and rising scholars and showcases an array of exciting new research that reassesses the history of women in the graphic arts c. 1700 to 1830. Sixteen essays present archival findings and insightful analyses that tell compelling stories about women across social classes and nations who persevered against the obstacles of their gender to make vital contributions as creative and skilled graphic artists, astute entrepreneurs and savvy negotiators of copyright law in Britain, France, Germany, Holland, Italy and the United States. The book is a valuable resource for both students and instructors, offers important new perspectives for print scholars and aims to provide impetus for further research. This title is part of the Flip it Open Programme and may also be available Open Access. Check our website Cambridge Core for details.

In post-war Sierra Leone, a range of transitional justice mechanisms were implemented to address experiences of conflict, violence, and human rights violations. Much of the research on local transitional justice processes has focused on the work of organisations, failing to acknowledge how individual and communal dynamics shape and are shaped by these programs. Drawing on original fieldwork in Sierra Leone, Laura S. Martin moves beyond discussions measuring effectiveness and considers how people navigate their circumstances in conflict and post-conflict societies. Developing the idea of recognised and unrecognised transitional justice processes, Martin uses Fambul Tok as an example of a recognised local transitional justice program and shows how ordinary Sierra Leoneans appropriated Fambul Tok's agenda for their own purposes. Ultimately, this book highlights the crucial role of agency and the diverse range of actors involved in transitional justice processes. Justice, as Martin powerfully argues, is not something that happens to or for people, but is enacted by individuals and communities.

This book contains the current knowledge and potential future developments of precision medicine techniques including artificial intelligence, big data, mobile health, digital health and genetic medicine in the prevention of cardiovascular disease. It reviews the presently used advanced precision medicine techniques and fundamental principles that continue to act as guiding forces for many medical professionals in applying precision and preventative medical techniques in their day-to-day practices. Precision Medicine in Cardiovascular Disease Prevention describes current knowledge and potential future developments in this rapidly expanding field. It therefore provides a valuable resource for all practicing and trainee cardiologists looking to develop their knowledge and integrate precision medicine techniques into their practices.

In the US, there is a wide-ranging network of at least 370 food banks, and more than 60,000 hunger-relief organisations such as food pantries and meal programmes. These groups provide billions of meals a year to people in need. And yet hunger still affects one in nine Americans. Where are they going wrong? In Reinventing Food Banks and Pantries, Katie Martin argues that if handing out more and more food was the answer, we would have solved the problem of hunger decades ago. Martin instead presents a new model for charitable food, one where success is measured not by pounds of food distributed but by lives changed. The key is to focus on the root causes of hunger. When we shift our attention to strategies that build empathy, equity, and political will, we can implement real solutions. Martin shares those solutions in a warm, engaging style, with simple steps that anyone working or volunteering at a food bank or pantry can take today. Some are short-term strategies to create a more dignified experience for food pantry clients: providing client choice, where individuals select their own food, or redesigning a waiting room with better seating and a designated greeter. Some are longer-term: increasing the supply of healthy food, offering job training programs, or connecting clients to other social services. And some are big picture: joining the fight for living wages and a stronger social safety net. These strategies are illustrated through inspiring success stories and backed up by scientific research. Throughout, readers will find a wealth of proven ideas to make their charitable food organizations more empathetic and more effective. As Martin writes, it takes more than food to end hunger. Picking up this insightful, lively book is a great first step.