Change your outlook. Win at work.

Boss every Pass-Agg office situation ever with this hilarious survival guide.

Spending most of our lives at work, it's no wonder tensions run high. We've all been cc'd (code for 'this isn't my problem'), we've all received the 'thanks in advance' (code for 'you don't have a choice') and we've all relished the moment when we can send the 'As per my previous' (code for 'see the email I already sent, you moron').

Includes:

Subject Field Stresses

The Passive-aggressive Art of Copying In

Culling of the Dear: Salutations!

'Hope You're Well...': and other rage-inducing Opening Lines

Direct Mail: Getting to the Point

XXXX: Navigating Awkward Sign offs and Signatures

Double-O Nothing: Weird and Pointless Out Of Office

This laugh-out-loud book translates the most unbelievable Pass-Agg, rage-inducing things we say and do on office email, what they say about the sender, and offers helpful lines so you will always win at work.

The Black Country is an area immediately to the west of Birmingham heavily associated with the Industrial Revolution. The townships are fiercely partisan and in typical fashion have fought hard for their railway connections. The main presence was provided by the GWR and the LNWR with routes between the major centres. Other minor concerns were represented by local industries. Given the industrial nature of the area, it has been neglected by photographers and over the last fifty years Steve Burdett has uncovered and recorded a system that was decimated in the Beeching Report. As a result, a variety of locations including Stourbridge, Wolverhampton, Walsall and Bescot are included in this photographic tour around the region. In recent years, an enlightened transport policy has seen an improvement in infrastructure and services including the Midland Metro with more to follow. A variety of motive power is to be seen within this fascinating collection.