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Operations Management in the Travel Industry (Paperback, 2nd edition): Crispin Dale Operations Management in the Travel Industry (Paperback, 2nd edition)
Crispin Dale; Edited by Peter Robinson; Contributions by Steve Gelder; Edited by Paul Fallon; Contributions by Sine Heitmann; Edited by …
R1,279 R1,189 Discovery Miles 11 890 Save R90 (7%) Ships in 9 - 15 working days

Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.

Operations Management in the Travel Industry (Hardcover, 2nd edition): Crispin Dale Operations Management in the Travel Industry (Hardcover, 2nd edition)
Crispin Dale; Edited by Peter Robinson; Contributions by Steve Gelder; Edited by Paul Fallon; Contributions by Sine Heitmann; Edited by …
R2,951 Discovery Miles 29 510 Ships in 12 - 17 working days

Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.

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