A revision of the #1 text in the Human Computer Interaction field, Interaction Design, the third edition is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design and ubiquitous computing.

The authors are acknowledged leaders and educators in their field, with a strong global reputation. They bring depth of scope to the subject in this new edition, encompassing the latest technologies and devices including social networking, Web 2.0 and mobile devices. The third edition also adds, develops and updates cases, examples and questions to bring the book in line with the latest in Human Computer Interaction.

Interaction Design offers a cross-disciplinary, practical and process-oriented approach to Human Computer Interaction, showing not just what principles ought to apply to Interaction Design, but crucially how they can be applied. The book focuses on how to design interactive products that enhance and extend the way people communicate, interact and work. Motivating examples are included to illustrate both technical, but also social and ethical issues, making the book approachable and adaptable for both Computer Science and non-Computer Science users. Interviews with key HCI luminaries are included and provide an insight into current and future trends.

The book has an accompanying website www.id-book.com which has been updated to include resources to match the new edition.

Simulation with Arena provides a comprehensive treatment of simulation using industry-standard Arena software. The text starts by having the reader develop simple high-level models, and then progresses to advanced modeling and analysis. Statistical design and analysis of simulation experiments is integrated with the modeling chapters, reflecting the importance of mathematical modeling of these activities. An informal, tutorial writing style is used to aid the beginner in fully understanding the ideas and topics presented. The academic version of Arena and example files are available through the book's website.

This highly-anticipated CS2 text from Dr. D.S. Malik is ideal for a one-semester course focused on data structures. Clearly written with the student in mind, this text focuses on Data Structures and includes advanced topics in C++ such as Linked Lists and the Standard Template Library (STL). This student-friendly text features abundant Programming Examples and extensive use of visual diagrams to reinforce difficult topics. Students will find Dr. Malik's use of complete programming code and clear display of syntax, explanation, and example easy to read and conducive to learning.

A GUIDE TO SQL, 8E, International Edition continues to be the essential SQL reference. It builds on the success of previous editions by presenting basic SQL commands in the context of a running case in which a business uses SQL to manage orders, parts, customers, and sales reps. The book covers the fundamentals of SQL programming using straightforward instruction and extensive hands-on exercises. Continuing with its focus on learning the basics regardless of the database environment chosen, this edition features examples from the latest databases: Oracle 11g, Access 2007, and MySQL. The eighth edition expands on the use of running case studies by adding a third running case to the extensive hands-on pedagogy at the end of every chapter.

Based on the ACM model curriculum guidelines, this easy-to-read and easy-to-navigate text covers all the fundamentals of computer science required for first year students embarking on a computing degree. Divided into five parts a computer and data, computer hardware, computer software, data organization and with an introduction to some of the more advanced topics a Foundations of Computer Science gives students a birdas eye view of the subject. Each chapter includes key terms, summaries, review questions, multiple-choice questions, and exercises to enhance learning, while introducing tools such as UML, structure chart and pseudocode, which students will need in order to succeed in later courses. The text is also supported by numerous figures, examples, exercises, selected solutions and a test bank, all designed to ease and aid the learning process. Updated to cover the latest technologies and changes to course requirements, this second edition features new and updated coverage of: Artificial Intelligence, Computer Ethics and Crimes, Networking, LINUX, and Security.

This book is written with the IT professional in mind. It provides a clear, concise system for managing IT projects, regardless of the size or complexity of the project. It avoids the jargon and complexity of traditional project management (PM) books. Instead, it provides a unique approach to IT project management, combining strategic business concepts (project ROI, strategic alignment, etc.) with the very practical, step-by-step instructions for developing and managing a successful IT project. It s short enough to be easily read and used but long enough to be comprehensive in the right places.
* Essential information on how to provide a clear, concise system for managing IT projects, regardless of the size or complexity of the project
* As IT jobs are outsourced, there is a growing demand for project managers to manage outsourced IT projects
* Companion Web site for the book provides dozens of working templates to help readers manage their own IT projects

The title represents a highlight in ASAIN's ten-year history, and fills a gap in the Southern African literature on the methodology of indexing. This title will assist both newcomers and those already versed in indexing techniques. This manual has been carefully crafted to assist the user in overcoming the twin vagaries of ignorance and inexperience, as a practical guide produced by well-known experts in the field.

Computers now impact almost every aspect of our lives, from our social interactions to the safety and performance of our cars. How did this happen in such a short time? And this is just the beginning. . . . In this book, Tony Hey and Gyuri Papay lead us on a journey from the early days of computers in the 1930s to the cutting-edge research of the present day that will shape computing in the coming decades. Along the way, they explain the ideas behind hardware, software, algorithms, Moore's Law, the birth of the personal computer, the Internet and the Web, the Turing Test, Jeopardy's Watson, World of Warcraft, spyware, Google, Facebook, and quantum computing. This book also introduces the fascinating cast of dreamers and inventors who brought these great technological developments into every corner of the modern world. This exciting and accessible introduction will open up the universe of computing to anyone who has ever wondered where his or her smartphone came from."

Discover a practical, streamlined, updated approach to information systems development that covers both traditional and emerging technologies and approaches to systems analysis and design. SYSTEMS ANALYSIS AND DESIGN, 11E offers a well-organized, streamlined approach. Chapter objectives are keyed directly to chapter headings, making content easy to comprehend and convenient to study. Numerous real-world examples and screenshots ensure content is current and relevant. In addition, key terms at the end of the chapter now include definitions so you don't have to flip back and forth to a glossary. Exercises throughout this edition emphasize critical thinking and IT skills in a dynamic, business-related environment. This new edition offers everything you need to prepare for success in today's intensely competitive and rapidly changing business world.

Information communication technology (ICT) has changed the way we access and use information. It has also dramatically increased the amount of information available. The information environment constantly changes, and it requires particular skills to make use of the bewildering flood of information. These skills, collectively referred to as information literacy skills, include the ability to locate, evaluate, and use information effectively. They are important for everyone, but especially for undergraduate students. This book will not only ensure that you, as a student, cope with your studies, but will also enable you to participate in the global economy and keep abreast of the ever-changing environment once you graduate. The book examines the various aspects of information literacy, including finding information in a range of sources and resources, such as a library and the internet; and differentiating between various types of resources such as journals, grey literature, government publications, data bases and the internet. It demonstrates how to search electronic information sources effectively, and evaluate information obtained from the internet. It clarifies what is ethical use of information. Also covered in this book are the essential skills of compiling notes and summaries from sources; reading and writing skills - especially as related to writing assignments; and referencing methods needed for compiling an accurate and complete bibliography. The book includes self-test activities and is an indespensable tool for undergraduates.

For courses in computer science and software engineering The Fundamental Practice of Software Engineering Software Engineering introduces students to the overwhelmingly important subject of software programming and development. In the past few years, computer systems have come to dominate not just our technological growth, but the foundations of our world's major industries. This text seeks to lay out the fundamental concepts of this huge and continually growing subject area in a clear and comprehensive manner. The 10th Edition contains new information that highlights various technological updates of recent years, providing students with highly relevant and current information. Sommerville's experience in system dependability and systems engineering guides the text through a traditional plan-based approach that incorporates some novel agile methods. The text strives to teach the innovators of tomorrow how to create software that will make our world a better, safer, and more advanced place to live.

Master the technical skills and industry know-how to begin an exciting career installing, configuring, and troubleshooting computer networks with the completely updated NETWORK+ GUIDE TO NETWORKS, 7E. You can prepare for success on CompTIA's Network+ N10-006 certification exam with fully mapped coverage of all objectives, including protocols, topologies, hardware, network design, and troubleshooting. This edition addresses today's latest technology with new features that make essential information easily accessible and help you visualize high-level concepts. New OSI layer icons visually link concepts and the OSI model. New and updated "On the Job" stories, Applying Concepts activities, Hands-On and Case Projects let you explore concepts in more depth. The NETWORK+ GUIDE TO NETWORKS, 7E's emphasis on real-world problem solving provides the tools you need to succeed in any computing environment.

The second edition of Database Principles maintains its engaging writing style and brevity; its unique balance between theory and practice and its wealth of examples throughout the text; inspiring student-friendly learning at its best. The international edition provides a solid and practical foundation for the design, implementation and management of database systems. This foundation is built on the notion that, while databases are very practical things, their successful creation depends on understanding the important concepts that define them. The new edition has been updated with all the latest developments and technologies and incorporates a generous number of localised and motivating business vignettes that tie the concepts to real-life situations. This edition is suitable for a first course in databases at undergraduate level and will also provide essential material for conversion postgraduate courses. Providing comprehensive and practical coverage of core database concepts, it is an ideal text not only for those studying database management systems in the context of computer science, but also those on courses in the areas of information systems and business information technology. This textbook also comes packaged with a fully tailored CourseMate and an Instructor's website will also be available to adopters.

The publication of the IT Infrastructure Library(r) (ITIL(r)), published in July, 2011, introduces several new processes and concepts that are paramount to the success of IT Service Management within an organization. As IT evolves from a technology provider to a service provider to a true partner of the business, the concepts of Service Management become ever more important to allow the business to excel in a competitive environment.

This book, "Foundations of IT Service Management with ITIL(r) 2011," provides the reader with foundations-level knowledge of the concepts of the IT Infrastructure Library(r) for both ITIL(r) v3 and ITIL(r) 2011 preparing the reader to achieve success on the ITIL(r) Foundations certification exam as well as gain new insight on how IT can truly meet the needs of the business. These concepts help IT align to the needs of the business.

The IT Infrastructure Library(r), by focusing on the principle of providing services, empowers IT and the business with the tools they require to enable this alignment. Having become the de-facto standard in IT Service Management, ITIL(r) has rapidly gained popularity across the globe.

Written by an ITIL(r) Expert trainer who has taught thousands of students and hundreds of organizations, "Foundations of IT Service Management with ITIL(r) 2011" provides a reader with the introduction to this approach to IT services without the expense of a formal classroom course. While the focus is primarily on providing information required to pass the ITIL(r) Foundations exam, this book goes beyond those basics to also provide a real understanding of ITIL(r) to further your knowledge and abilities as a valuable part of IT/business alignment. Using a case-study approach, real issues are discussed that represents challenges experienced by almost every IT organization.

This book is supported with access to online sample exams that are constantly updated as new material is available. Based on reader input and the latest ITIL(r) Foundations syllabus, this book has been updated to provide readers with the most up-to-date exam prepar

Gain a strong understanding of the legal, ethical, and societal implications of information technology with Reynolds' ETHICS IN INFORMATION TECHNOLOGY, Fifth Edition. The latest edition of this dynamic text provides up-to-date, thorough coverage of notable technology developments and their impact on business today. You will examine issues surrounding professional codes of ethics, file sharing, infringement of intellectual property, security risk assessment, Internet crime, identity theft, employee surveillance, privacy, compliance, social networking, and the ethics of IT corporations. This book offers an excellent foundation in ethical decision-making for current and future business managers and IT professionals. Unlike typical introductory Information Systems books that cover ethical issues only briefly, ETHICS IN INFORMATION TECHNOLOGY provides thorough coverage to prepare the individuals responsible for addressing ethical issues in today's workplace. You will learn how to examine ethical situations that typically arise in IT and gain practical advice for addressing the relevant issues. Up-to-the-minute business vignettes and thought-provoking questions challenge your knowledge, while features focused on decision-making--including updated Manager's Checklists--provide brief, critical points to consider in making key business decisions. Trust ETHICS IN INFORMATION TECHNOLOGY, Fifth Edition, to equip you with the understanding of IT and ethics needed for confident decision-making and professional success.

Discover a managerially-focused overview of information security with a thorough presentation of how to most effectively administer it with MANAGEMENT OF INFORMATION SECURITY, 5E. Insightful, engaging content prepares you to become an information security management practitioner able to secure systems and networks in a world where continuously emerging threats, ever-present attacks, and the success of criminals illustrate the weaknesses in current information technologies. You'll develop both the information security skills and practical experience that organizations are looking for as they strive to ensure more secure computing environments. This edition offers a tightened focus on key executive and managerial aspects of information security while still emphasizing the foundational material to reinforce key concepts. Updated content reflects the most recent developments in the field, including NIST, ISO, and security governance.

Give your students a comprehensive, hands-on, and engaging learning experience with the NEW PERSPECTIVES ON MICROSOFT OFFICE 2007, FIRST COURSE, PREMIUM VIDEO EDITION. This Premium Video Edition includes a Video Companion containing 75 videos of challenging skills, 10 Capstone Projects and SAM Projects instruction files to help "Bring Learning To Life" The New Perspectives Series challenges students to apply what they are learning to real-life tasks, preparing them to easily transfer skills to new situations. With the New Perspectives Series' case-based, critical thinking approach, students understand why they're learning what they're learning, and are better situated to retain skills and concepts beyond the classroom.

Learn to master the fundamentals of effective programming as you work through Visual Basic 2017's latest features with the wealth of hands-on applications in this book's engaging real-world setting. PROGRAMMING WITH MICROSOFT (R) VISUAL BASIC (R) 2017, 8E by best-selling technology author Diane Zak offers you an ideal introduction to programming with a dynamic visual presentation, step-by-step tutorials, and strategically placed activity boxes. New hands-on applications, timely examples, and practical exercises address a variety of learning preferences. Even if you have no prior programming experience, you will learn how to effectively plan and create interactive Visual Basic 2017 applications. To ensure your success, this edition is available with MindTap, the digital learning solution that powers students from memorization to mastery. It gives you complete control of your course-to provide engaging content, to challenge every individual, and to build their programming confidence. Empower students to accelerate their progress with MindTap with an interactive eBook, auto-graded quizzing, study tools, and helpful videos created and narrated by the author.

DISCOVERING COMPUTERS 2008: COMPLETE, INTERNATIONAL EDITION delivers students an unparalleled learning experience by offering the most current and comprehensive information on computers and technology.

Specifically oriented to the needs of information systems students, PRINCIPLES OF INFORMATION SECURITY, 5e delivers the latest technology and developments from the field. Taking a managerial approach, this bestseller teaches all the aspects of information security-not just the technical control perspective. It provides a broad review of the entire field of information security, background on many related elements, and enough detail to facilitate understanding of the topic. It covers the terminology of the field, the history of the discipline, and an overview of how to manage an information security program. Current and relevant, the fifth edition includes the latest practices, fresh examples, updated material on technical security controls, emerging legislative issues, new coverage of digital forensics, and hands-on application of ethical issues in IS security. It is the ultimate resource for future business decision-makers.

Delivering concise, cutting-edge coverage, CONCEPTS OF DATABASE MANAGEMENT, 8e uses real-world cases, examples, and illustrations to give students a thorough understanding of such critical issues as database design, data integrity, concurrent updates, data security, and more. Completely updated to Microsoft Access 2013 standards, the text presents SQL in a database-neutral environment and covers all major topics, including E-R diagrams, normalization, and database design. It provides detailed coverage of the relational model (including QBE and SQL), normalization and views, database administration and management, and more. Advanced topics covered include distributed databases, data warehouses, stored procedures, triggers, data macros, and Web Apps. Ideal for an introductory database course in an information systems, business, or CIS program, CONCEPTS OF DATABASE MANAGEMENT, 8e can be used in varying disciplines by instructors who want database coverage without using a trade book or a large academic book.

Aimed at students learning how to program for the first time, this is a focused introduction which stands out as an accessible first encounter with Java.

Students work their way through carefully chosen examples and exercises – paced and structured for an intuitive progression. These drills will provide them with a sound and working knowledge of basic programming constructs. Taking an “objects later” approach, this book is designed for one semester courses with aim of providing a launch pad to later in depth OOP study. Concepts and principles are illustrated by everyday analogies and backed up by code examples which will help to clarify and anchor your understanding.

Developed with support from Middlesex University Press and Global Campus.

Features:

• Review questions are located at the end of the chapters, and these invite students to consider whether they have achieved the learning outcomes of the chapter.
• Back-of-an-envelope questions encourage students to think about the problem and come up with simple and straightforward solutions.
• Activities require students to try out aspects of the material which have just been explained, or invite them to consider something which is about to be discussed. A formal answer is provided, in the final section of each chapter.
• Computer activities are flagged in the text and found on the accompanying website corresponding to the chapter in question.

Database skills are among the most in-demand IT skills today. Now you can gain a solid foundation in database design and implementation with the practical, easy-to-understand approach in the market-leading Database Systems Design, Implementation, & Management.

Diagrams, illustrations, and tables clarify in-depth coverage of database design. You learn the key to successful database implementation as you study how to properly design databases to fit within the larger strategic data environment. Clear, straightforward writing supports an outstanding balance of theory and practice with hands-on skills today’s employers want.

Revised SQL coverage offers more SQL examples and simpler explanations that focus on the areas most important for a database career. More coverage of Big Data Analytics and NoSQL, including related Hadoop technologies, now provides a stronger hands-on approach.

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. The new edition features more coverage of updated hardware, security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes online labs and the optional MindTap that includes online labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician and administrator.