With contributions from a stellar panel of student services experts, Student Academic Services is a comprehensive resource that addresses the intricacies of today's academy and provides a hands-on guide to the expanded and complex functions of today's student academic services. This helpful book offers an in-depth examination of the most effective models, current practices, and trends in student services. The authors explore highly integrated student academic services practices from various campuses that reflect a holistic, interdependent approach to assessing and addressing the needs of students, and they offer a selection of effective management tools for assessment, evaluation, and continuous improvement. Student Academic Services includes a wealth of information on a wide variety of topics such as

• Advances in information technology to make services available
• A model for a comprehensive, integrated career services unit
• A systematic and strategic view of academic advising
• The creation of accurate, secure, and accessible academic records
• The growth of financial aid and scholarship services
• The challenges of helping a diverse student body achieve success
• Integration of online student academic services
• Management of change in student academic services
• Future trends in student services

"Universal Usability" is the concept of designing computer interfaces that are easy for all users to utilize. It is a concept which many decry as elusive, impossible, or impractical, but this book, which addresses usability issues for a number of diverse user groups, proves that there is no problem in interface design that cannot be solved, or at least improved upon. Individuals with cognitive, motor, and perceptual impairments, as well as older, younger, and economically disadvantaged users, face a variety of complex challenges when interacting with computers. However, with user involvement, good design practice, and thorough testing, computer interfaces can be successfully developed for any user population.

This book, featuring key chapters by Human-Computer Interaction luminaries such as Jonathan Lazar, Ron Baecker, Allison Druin, Ben Shneiderman, Brad Myers and Jenny Preece, examines innovative and groundbreaking research and practice, and provides a practical overview of a number of successful projects which have addressed a need for these specific user populations. Chapters in this book address topics including age diversity, economic diversity, language diversity, visual impairment, and spinal cord injuries. Several of these trailblazing projects in the book are amongst the first to examine usability issues for users with Down Syndrome, users with Amnesia, users with Autism Spectrum Disorders, and users with Alzheimer's Disease, and coverage extends to projects where multiple categories of needs are addressed.

These chapters represent real-world projects, being carried out on different continents. The authors of the chapters also represent diversity--interface researchers and software developers in university, industrial, and government settings. In the practical spirit of the book, chapter authors provide guidelines and suggestions for those attempting similar projects, as well as implications for different stakeholders such as policymakers, researchers, and designers. Ideal for students of HCI and User Interface Design, and essential reading for usability practitioners, this fascinating collection of real-world projects demonstrates that computer interfaces can truly be designed to meet the needs of any category of user.

Techniques and Principles in Language Teaching has influenced the way thousands of teachers have taught languages. This classic guide to developing the way you teach has been an essential resource to new and experienced teachers worldwide, and is now in its third edition. Each chapter focuses on a different teaching approach, describing it being used in the classroom, analyzing what happened, and helping you think how you could apply it to your own teaching.

Every student can benefit from extra help with matters of organization and style in the writing of term papers, theses, and dissertations - as a precursor to better grades and greater respect. This handy guide from the best-selling author team of "The Art of Scientific Writing" shows how to achieve maximum benefit with relatively little effort. Based on a proven concept that assumes no special talent for writing, the book will be of great value to both native and non-native speakers of English. The treatment is rich in examples and challenging problems (with solutions provided in an appendix), applicable either in conjunction with a course or for self-study.

For those involved with the education of infants, this book aims to offer enlightening educational truths and guidelines on the history of infant education. The author traces the history of infant education through the ages and compares the development of and provision for the education of infants in various countries.