Understanding the CCMA Rules & Procedure is an explanation of the Rules for the Conduct of Proceedings before the CCMA, and an invaluable guide to the various CCMA processes and proceedings. Understanding the CCMA Rules & Procedure will assist the reader in understanding a sometimes complicated and confusing set of rules. Each CCMA rule is explained and summarised. In cases where a rule has been interpreted by the CCMA or Labour Courts, the relevant award or judgment is brought to the reader's attention. Understanding the CCMA Rules & Procedure also contains: The text of the rules for easy reference; A useful matrix of CCMA forms and their uses; Templates for rescission and condonation applications; The CCMA guidelines on misconduct arbitration; The code of conduct for CCMA commissioners.

Practising Learning and Development in South African Organisations 4e offers an outcomes-based, occupation-directed and work-based L&D approach to workplace learning design.

Integrating theoretical and practical perspectives, this book gives a comprehensive overview of the National Skills Development Framework. It further presents a new chapter on online learning design which caters to the needs of a digital society.

Key Benefits:

• An updated overview of skills development legislation and the implications for workplace learning design, delivery, assessment, evaluation and quality assurance in the South African context
• Insight into the psychology of adult learning, motivation and performance
• Guides students and L&D professionals through the classical Dynamic Learning Cycle
• Practical guidelines for both modern online learning design and outcomes and work-based learning design, delivery, assessment and evaluation
• Explores the dynamics and methods of effective learning and development needs analysis, and how a needs analysis informs the workplace skills plan
• Explores L&D management from an HRD strategic and value-adding perspective
• Guides L&D professionals regarding the profession, ethical standards and values, and their continued professional development

Identifying and analysing safety risks sees a discussion of the various aspects pertaining to safety risk, including the identification of risk and classification of risk. This book also takes an in-depth look at safety hazards and their origins, the legal requirements pertaining to safety risk and the analysis of safety risk. Other important aspects that are discussed by the authors are the role of cross functional teams, evaluating and reporting on safety risk. These topics provide the reader with in-depth knowledge on the topic of safety risk identification and analysis.

Labour Litigation and Dispute Resolution, first published in 2010, is the most comprehensive exposition of practice and procedure in the various forums charged with resolving employment and labour disputes in South Africa.

It provides an overview of the nature, powers and jurisdiction of the CCMA, bargaining councils, the Labour Court and private arbitrators, and guides the reader though the maze of rules and procedures that must be followed to process matters through these forums, while giving useful tips on how to avoid or surmount obstacles that might arise along the way. This book is more than a practice manual. Written in the clear and lively style which characterises the author’s writing, it sets out the principles underlying the issues discussed, and illustrates them with many examples from decided cases.

The 4th edition of Labour Litigation and Dispute Resolution will be an indispensable part of any practitioner’s library.

The Fifth Edition of this established and handy guide to the Rules of the CCMA (including the 2018 amendments) includes the CCMA’s Guidelines on Misconduct Arbitrations, as well as a useful Practical Guide for an Unfair Dismissal Claim in the CCMA.

It includes a useful Practical Guide for an Unfair Dismissal Claim in the CCMA.

This publication is both a legal text for practitioners, with reference to legal precedents, and a handbook for the person in the street who wants to use the CCMA. It is published in a pocket-size for quick reference and easy use in CCMA hearings.

Information Management is useful to students who are currently involved in handling information in any office environment.

The aim of this module is to equip office employees with the necessary skills and knowledge to manage information in the office relating to budgeting, buying and selling, wages and salaries, petty cash, banking and insurance. The credit calculation is based on the assumption that students are already competent in terms of the following outcomes or areas of learning when starting to study towards this section standard, namely: a senior certificate or equivalent NQF level 4 qualification; the ability to study independently and communicate effectively in the language of instruction; and the ability to perform basic arithmetic calculations.

The module is set to enable one to:

• understand the financial function of an organisation;
• understand the basic concepts of financial management;
• draw up and manage the office budget;
• manage the buying and selling activities in an office;
• manage the wages and salaries in an office;
• manage the petty cash in an office;
• understand the banking issues related to an organisation; and
• understand the basics of insurance in an organisation.

Communication in the Office is to equip any person working in an office environment with the basic knowledge, skills and attitudes to communicate effectively in the administrative and office environment.

Communication is the basis of all relationships. All business matters depend on the exchange of information, and the success of the organisation’s performance depends on the effective exchange of this information. Communication therefore affects every decision and almost every activity in the organisation. It does not include only human communication but also the management of communications technology – computer, email, voice-mail, databases and all other technical equipment of the modern electronic office. To ensure effective communication it is necessary to have a basic knowledge of communication. This aspect is addressed in Chapter 1. Chapters 2 and 3 will focus on written and electronic communication. In Chapter 4, all relevant aspects regarding meetings are addressed.

This module will enable you to:

• understand the importance of good communication in an office environment, as well as the elements of the communication process (verbally and written communication);
• compile business letters, memoranda and reports;
• use different forms of electronic communication in the office; and
• organise all aspects of a meeting and take the minutes

Investigating Misconduct and Incapacity sets out practical steps to enable those initiating dispute procedures to compile and prepare relevant evidence for disciplinary enquiries and to structure that evidence for the best presentation of cases against offenders in the workplace.

Investigating Misconduct and Incapacity assists in properly conducting investigations and then interpreting the evidence discovered, collating the evidence effectively and presenting that evidence during the course of disciplinary hearings.

This book discusses the tools of discovery of evidence, offence categories for relevant charges and how to compile those charges. It describes various processes of collating the evidence into a comprehensible format and also addresses the prospects of legal intervention should the situation warrant it.

An introductory construction health and safety text will change the way that entry-level South African, and health and safety practitioners elsewhere, see the subject. This foundational text is a must-read and an excellent addition to all practitioners’ and academic reference material when navigating the construction health and safety space.

The text is a blend of research-based theory and industry-based practice which will assist in meeting good standards in the workplace for those just entering the field after graduating from college or university, or even the seasoned practitioner who needs a refresher. A selective range of foundational subject areas relating to construction health and safety is covered in the text. Areas generally not well managed on construction sites, specifically in the field of occupational health, are extremely important in managing employee wellbeing, primary health care and limiting occupational diseases.

The author has included his knowledge, and decades of experience in construction health and safety across many countries, into this introductory text.

A practical guide to disciplinary hearings sets out all the practical aspects of the disciplinary hearing for the chairman and the defendant employee. The logical layout of this book allows for easy use during the hearing. The author has devised a helpful matrix for calculating awards and reaching fair results. A practical guide to disciplinary hearings contains templates for hearings on the different types of offence. From the perspective of the person chairing the hearing, practical guidelines on the process, advice on the sanction, the deliberation, the evidence permitted and the most common anomalies which arise in hearings, make this book a compulsory guide. The book assists human resource managers in drafting charge sheets, the presentation of the facts, examination, cross-examination and leading evidence.

Workplace safety kicks off with a discussion on functional and construction safety.

This unique book applies Safety Management concepts to the work environment and is aimed at informing on safety in industry, confined space work risk and occupational hygiene. Other topics covered in detail include hazardous chemical substances, thermal stress, risk assessment and first aid.

This book is reccomended for 1st year students in Safety Management courses.

This is a practical guide for labour lawyers, employers, trade unions, human resource managers, and occupational health professionals who must grapple with the problems of substance abuse in the workplace. This new and updated edition explains the case law on substance abuse in South Africa and provides a useful international legal comparison with Canadian law. Recommending procedures for identifying, controlling, and treating substance abuse, the book includes templates and procedural guidelines for pre-employment testing, employee testing, and fair disciplinary action.