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Soft Skills for the Professional Services Industry : Principles, Tasks, and Tools for Success (Hardcover)
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Soft Skills for the Professional Services Industry : Principles, Tasks, and Tools for Success (Hardcover)
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Soft Skills for the Professional Services Industry Auditors,
accountants, lawyers, consultants, and other highly educated and
trained professionals frequently hold impressive credentials and
offer clients specialized expertise in complex areas. At the same
time, these professionals understandably focus on the analytical
and technical components of their jobs, sometimes to the point of
excluding or ignoring important soft skills critical to the success
of their careers and practices. In Soft Skills for the Professional
Services Industry: Principles, Tasks, and Tools for Success,
veteran auditor and entrepreneur Andreas Creutzmann delivers an
essential discussion of often overlooked professional competencies
that can mean the difference between career, engagement, and
business success or failure. In the book, you'll find accessible
guidance on critical soft skills that can make a difference between
fulfilment and success and failure on a professional and personal
level. You'll learn to handle the blending of home and the home
office, how to effectively manage staff, how to market yourself and
your firm, practical strategies for client and colleague
communication, and how to find happiness in your day-to-day work.
Each chapter stands alone and can be read in any order. They
provide professionals with invaluable skills for navigating the
modern--and digital--reality of work, showing you how to combine
your professional education with the latest research and common
sense on everything from client management to firm marketing. Soft
Skills for the Professional Services Industry uses the field of
auditing as a template and guide, but it is highly relevant to all
skilled professionals - including lawyers, consultants, medical
professionals, and others. The book is a must-read for any
knowledge worker trying to add to their toolbox of practical
skills. Critical guidance for practicing professionals on how to
build often overlooked soft skills Most highly educated and trained
professionals aren't lacking in analytical or technical skills.
Lawyers know the law, accountants understand double entry
bookkeeping, and doctors know anatomy. However, many of us are less
familiar with often overlooked--and equally essential--soft skills:
client management, communication, staff and employee management,
and others. In Soft Skills for the Professional Services Industry,
accomplished auditor, entrepreneur, and consultant Andreas
Creutzmann walks you through how to build critical competencies,
from self-marketing to balancing work and life when your office is
in your house. The book is made up of numerous, self-contained
chapters that can be read in any order, and it demonstrates how to
navigate increasingly digital and insistent professional demands on
your time, effectively manage client and colleague relationships,
and sell new clients on the services your firm offers. An essential
roadmap to achieving personal and career success, Soft Skills for
the Professional Services Industry is an indispensable resource for
lawyers, doctors, accountants, auditors, and any other extensively
skilled professional. It offers practical tools in functional areas
that are frequently neglected in formal professional training.
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