Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
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Solutions Manual to Accompany Fundamentals of Quality Control and Improvement 3e (Paperback, 3rd Edition)
Loot Price: R934
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Solutions Manual to Accompany Fundamentals of Quality Control and Improvement 3e (Paperback, 3rd Edition)
Expected to ship within 12 - 17 working days
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A statistical approach to the principles of quality control and
management Incorporating modern ideas, methods, and philosophies of
quality management, Fundamentals of Quality Control and
Improvement, Third Edition presents a quantitative approach to
management-oriented techniques and enforces the integration of
statistical concepts into quality assurance methods. Utilizing a
sound theoretical foundation and illustrating procedural techniques
through real-world examples, this timely new edition bridges the
gap between statistical quality control and quality management. The
book promotes a unique "do it right the first time" approach and
focuses on the use of experimental design concepts as well as the
Taguchi method for creating product/process designs that
successfully incorporate customer needs, improve lead time, and
reduce costs. Further management-oriented topics of discussion
include total quality management; quality function deployment;
activity-basedcosting; balanced scorecard; benchmarking; failure
mode and effects criticality analysis; quality auditing; vendor
selection and certification; and the Six Sigma quality philosophy.
The Third Edition also features:* Presentation of acceptance
sampling and reliability principles* Coverage of ISO 9000
standards* Profiles of past Malcolm Baldrige National Quality Award
winners, which illustrate examples of best business practices*
Strong emphasis on process control and identification of remedial
actions* Integration of service sector examples* The implementation
of MINITAB software in applications found throughout the book as
well as in the additional data sets that are available via the
related Web site* New and revised exercises at the end of most
chapters Complete with discussion questions and a summary of key
terms in each chapter, Fundamentals of Quality Control and
Improvement, Third Edition is an ideal book for courses in
management, technology, and engineering at the undergraduate and
graduate levels. It also serves as a valuable reference for
practitioners and professionals who would like to extend their
knowledge of the subject.
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