Airline pilots in various countries around the world have made
determined use of industrial action. The use of strike action by
the pilots challenges the view that militant trade unionism is
confined to lower-paid workers and is associated with a left-wing
political orientation. This phenomenon provides the author with an
opportunity for singling out the basic factors underlying attitudes
and behaviour in industrial relations. His starting point is a
'systems model' of industrial relations which is submitted to
critical examination and refined, enhancing its usefulness as a
research methodology. In particular he stresses the importance of
personality elements in the parties to the disputes. The book,
first published in 1972, also provides an analysis of the
development of the airlines and their institutions.
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