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Books > Business & Economics > Industry & industrial studies > Transport industries > Aerospace & air transport industries > General

History in the Arab Skies - Aviation's Impact on the Middle East (Hardcover): Gerald Butt History in the Arab Skies - Aviation's Impact on the Middle East (Hardcover)
Gerald Butt
R351 Discovery Miles 3 510 Ships in 12 - 17 working days
International Regulation of Non-Military Drones (Hardcover): Anna Masutti, Filippo Tomasello International Regulation of Non-Military Drones (Hardcover)
Anna Masutti, Filippo Tomasello
R3,016 Discovery Miles 30 160 Ships in 12 - 17 working days

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Air Transport Liberalization - A Critical Assessment (Hardcover): Matthias Finger, Kenneth Button Air Transport Liberalization - A Critical Assessment (Hardcover)
Matthias Finger, Kenneth Button
R3,785 Discovery Miles 37 850 Ships in 12 - 17 working days

This groundbreaking book offers a critical and wide-ranging assessment of the global air transport liberalization process over the past 40 years. This compilation of world experts on air transport economics, policy, and regulation is timely and significant, considering that air transport is currently facing a series of new challenges due to technological changes, the emergence of new markets, and increased security concerns. The book initially explores liberalization within various geographical markets such as the United States, Australia, Ireland, the European Union, China, India, Latin America, and Africa. It expands upon this by addressing the main concerns that were initially leveled against air transport liberalization, including those involving safety, social services, market concentration, and the domination of hub airports as well as market instability. This analysis of air transport and its regulation will be of interest to aviation professionals, regulators, researchers, and students who are taking courses in air transport, economic regulation, and contemporary transport history.

Digital Marketing Strategies for Tourism, Hospitality, and Airline Industries (Hardcover): Jose Duarte Santos, Oscar Lima Silva Digital Marketing Strategies for Tourism, Hospitality, and Airline Industries (Hardcover)
Jose Duarte Santos, Oscar Lima Silva
R6,498 Discovery Miles 64 980 Ships in 10 - 15 working days

The growth of internet access and the entry of smartphones into everyday life has provided a revolutionary way for consumers to interact with businesses throughout the tourist industry. As a result, numerous companies are utilizing techniques and concepts designed to communicate directly with potential clientele all over the world. Digital Marketing Strategies for Tourism, Hospitality, and Airline Industries provides innovative insights into how digital marketing can influence the consumer relationship at every stage of the tourism process and features emerging tools and techniques to establish better connections with consumers. The content within this publication examines topics such as branding strategies, social media, and influencer marketing for maximum content exposure. This information is designed for marketing managers, executives, event planners, tour developers, hotel managers, airline managers, program directors, advertisers, restaurateurs, students, business professionals, and researchers.

Challenges and Opportunities for Aviation Stakeholders in a Post-Pandemic World (Hardcover): Salim Kurnaz, Antonio Rodrigues,... Challenges and Opportunities for Aviation Stakeholders in a Post-Pandemic World (Hardcover)
Salim Kurnaz, Antonio Rodrigues, Dorothea Bowyer
R6,783 Discovery Miles 67 830 Ships in 12 - 17 working days

The aviation industry has undergone a significant change since the 21st century as technological developments accelerated its development. Due to this, there is a need for modern research on the current situation, future expectations, and possible change scenarios in the aviation industry. Challenges and Opportunities for Aviation Stakeholders in a Post-Pandemic World focuses on contemporary studies addressing the effects of economic crises, pandemics, digitalization, and war environments on the aviation industry and draws attention to the aviation industry's current situation and future expectations, focusing on its stakeholders and various industry trends. Covering key topics such as technology, sustainability, digitalization, and aviation management, this reference work is ideal for industry professionals, policymakers, researchers, scholars, academicians, practitioners, instructors, and students.

Yes, I Am A Pilot! (Paperback): J.J. Onkgopotse Yes, I Am A Pilot! (Paperback)
J.J. Onkgopotse
R200 R156 Discovery Miles 1 560 Save R44 (22%) Ships in 5 - 10 working days
Space Insurance: International Legal Aspects - International Legal Aspects (Hardcover): Katarzyna Malinowska Space Insurance: International Legal Aspects - International Legal Aspects (Hardcover)
Katarzyna Malinowska
R7,242 Discovery Miles 72 420 Ships in 10 - 15 working days
Performance Measurement and Regulation of Network Utilities (Hardcover): Tim Coelli, Denis Lawrence Performance Measurement and Regulation of Network Utilities (Hardcover)
Tim Coelli, Denis Lawrence
R3,870 Discovery Miles 38 700 Ships in 12 - 17 working days

This book explores the important role that economic performance measurement is playing in the regulation of network utilities in many countries today. The contributors to the book - researchers from academia, regulatory agencies and consulting firms - address the use of efficiency measures in price regulation and in assessing the effects of past regulatory reforms. Industries examined include electricity supply, water supply, telecommunications and airlines, across a range of countries including the USA, UK, Norway, the Netherlands, Australia and New Zealand.Performance Measurement and Regulation of Network Utilities is unique in that, unlike many other books in this area, it is devoted to the use of performance measurement in these regulatory settings. It is a timely contribution to the literature, given that performance measurement is an integral part of the new incentive regulation methods which have been adopted by many regulatory agencies around the world. Academics specialising in regulation and performance measurement and students of regulatory economics courses, organization studies and public sector economics will all find this book of great interest. It will also appeal to regulators, regulatory consultants and regulatory sections of major utilities.

The Regulation of Air Transport - From Protection to Liberalisation, and Back Again (Paperback): Barry Humphreys The Regulation of Air Transport - From Protection to Liberalisation, and Back Again (Paperback)
Barry Humphreys
R1,215 Discovery Miles 12 150 Ships in 12 - 17 working days

The regulation of modern civil aviation can be traced back to the later years of the Second World War. An intense debate about the future regulatory regime resulted in a compromise which to this day essentially dictates the structure of the global airline industry. Further progress towards 'normalising' the industry appears to be slowing down, and perhaps even going into reverse. Without an understanding of the development of regulation, it is not possible to understand fully the industry's current problems and how they might be resolved Many books have been written about the development of international air transport, covering deregulation, privatisation, the emergence of new business models among other things, but few if any have taken a broad view of the trends which have determined the industry's current structure. The Regulation of International Air Transport charts the regulation of international air transport from the end of the Second World War to the present day, following the key trends and developments. It provides an overview of what has determined the industry's current structure, the problems still facing the industry and the ways in which it could develop in the future. This wide-ranging study is important reading for both professional and academics within the aviation field, as well as anyone interested in the development of aviation regulations.

Military Aircraft - World's Greatest Fighters, Bombers and Transport Aircraft from World War I to the Present (Hardcover):... Military Aircraft - World's Greatest Fighters, Bombers and Transport Aircraft from World War I to the Present (Hardcover)
Thomas Newdick
R673 R583 Discovery Miles 5 830 Save R90 (13%) Ships in 12 - 17 working days

Ever since man first took to the air, combat aircraft have been at the cutting edge of aviation technology, resulting in some of the greatest and most complex designs ever built. Military Aircraft features 52 of the most important military aircraft of the last hundred years. The book includes all the main types, from biplane fighters and carrier aircraft to tactical bombers, transport aircraft, multirole fighters, strategic strike aircraft and stealth bombers. Featured aircraft include: the Fokker Dr.1 triplane, the legendary fighter flown by German flying ace Manfred von Richthofen, 'the Red Baron', during World War I; the Mitsubishi A6M Zero, Japan's highly-manoeuvrable fighter that dominated air-to-air combat in the early part of the Pacific War; the tank-busting Il-2 Shturmovik, the most produced aircraft in World War II; the Harrier jump jet, a vertical take-off and landing (VTOL) fighter that has been service for more than 40 years; the B-2 Spirit bomber, an American precision strike aircraft used in recent conflicts in Kosovo, Iraq and Afghanistan; and the F-22 Raptor, an air superiority fighter with state-of-the-art stealth technology that makes it almost invisible to radars. Each entry includes a brief description of the model's development and history, a profile view, key features and specifications. Packed with more than 200 artworks and photographs, Military Aircraft is a colourful guide for the military aviation enthusiast.

Flying into the Future - Air Transport Policy in the European Union (Hardcover): Kenneth Button, Kingsley E. Haynes, Roger E.... Flying into the Future - Air Transport Policy in the European Union (Hardcover)
Kenneth Button, Kingsley E. Haynes, Roger E. Stough
R3,048 Discovery Miles 30 480 Ships in 12 - 17 working days

Flying into the Future explores the organization of air transport in the European Union. It analyses the nature of the industries supplying air transport services, the institutional structure of air transport services, and impediments to increased efficiency in the provision of air transport. The reduction in institutional barriers and regulations has led to a more efficient provision of air transport services in the EU. This book assesses the improvements in the efficiency of air transport services, and highlights institutional and physical problems impeding further efficiency gains. The authors examine airline operations, and the ability of two or more transport systems to operate effectively in tandem. They also consider how to make the boundaries between different transport networks invisible, as well as discussing issues of national organization and the juridical structures which impede operations. The analysis examines both the internal European Union market for air transport services and the links between it and the rest of the world. Other key issues discussed include: * EU air transport developments in the context of global markets * comparisons of recent developments in aviation policy between the EU and the United States * the problems of congestion in the air transport industry in Europe * the growth and significance of airline alliances. The authors not only consider the economics of European air transport but also legal, political, technical and geographical issues. They explore the problems of providing air transport in the context of inadequate information, institutional constraints, inherent market imperfections and imprecise objectives. Flying into the Future will be essential reading for industrialists, policymakers and academics interested in transport economics and transport policy.

Air Traffic Management - Principles, Performance, Markets (Paperback): Marina Efthymiou Air Traffic Management - Principles, Performance, Markets (Paperback)
Marina Efthymiou
R1,383 Discovery Miles 13 830 Ships in 12 - 17 working days

This textbook is designed for undergraduate students studying airspace engineering, as well as undergraduate and postgraduate students studying air transport management. It will also be very helpful for the training of air traffic control officers. The textbook does not require any prior (specialist) knowledge as it is an introduction to the Air Navigation Service Providers (ANSPs) business. There is very little literature available that gives a detailed appreciation of the complexities, potential risks and issues associated with the provision of air navigation services. The role of this textbook is to fill this significant gap with a comprehensive, in-depth study of the management principles related to Air Navigation Service Providers. This is particularly timely given recent ATC developments in Europe, USA, and New Zealand. Airlines and airports rely on the Air Navigation Service Providers (ANSPs) for the management of air traffic. Hence, Air Navigation Services (ANS) provision is considered as a core element for air transportation. This textbook addresses each of the Air Navigation Services' five broad categories of services provided to air traffic during all phases of operation: Air Traffic Management (ATM), Communication services, Navigation services and Surveillance services (CNS), Meteorological services for air navigation (MET), Aeronautical Information Services (AIS) and Search and Rescue (SAR). This textbook is designed for undergraduate students studying airspace engineering and undergraduate and postgraduate students studying air transport management. It will also be very helpful for the training of air traffic control officers. The textbook does not require any prior (specialist) knowledge as it is an introduction book to the Air Navigation Service Providers (ANSPs) business.

Aviation Systems - Management of the Integrated Aviation Value Chain (Hardcover, 2nd ed. 2021): Andreas Wittmer, Thomas Bieger,... Aviation Systems - Management of the Integrated Aviation Value Chain (Hardcover, 2nd ed. 2021)
Andreas Wittmer, Thomas Bieger, Roland Muller
R1,698 Discovery Miles 16 980 Ships in 12 - 17 working days

This book provides an overview of the aviation sector by focusing on all major aspects embedded in the environment (subsystems) and the market of aviation. The book explains the linkages between subsystems politics, society, technology, economy, environment, and regulation, and how these subsystems influence each other and the market. The book starts by describing the aviation system, then focuses on the supply side and the demand side of the system and in a final part focuses on steering and controlling the system of aviation from a managerial, economic, and regulatory perspective. Examples and case studies of airports, airlines, and the production industry in each chapter support the application-oriented approach. The summary and review questions help the reader to understand the focus and main messages of each chapter. Students and researchers in business administration with a focus on aviation, as well as professionals in the industry looking to refresh or broaden their knowledge in the field will benefit from this book.

Above and Beyond - Exploring the Business of Space (Hardcover): Louis Brennan, Loizos Heracleous, Alessandra Vecchi Above and Beyond - Exploring the Business of Space (Hardcover)
Louis Brennan, Loizos Heracleous, Alessandra Vecchi
R3,737 Discovery Miles 37 370 Ships in 12 - 17 working days

The global space sector has always been regarded as a cutting-edge field, futuristic and at the forefront of innovation. In recent years, the sector has undergone massive change, giving rise to a high-technology niche worth over $330 billion in revenues worldwide and growing. That process, encompassing a greater and more diverse set of actors, has been described as the "democratization of space." Above and Beyond: Exploring the Business of Space provides a comprehensive and current overview of the business of space and its distinctive competitive dynamics. The book explores the commercialization of space, taking the reader on a journey from the era of the Space Race up to the present and beyond. Focusing on both state and commercial actors, the book provides an exhaustive panoramic view of an area of growing human endeavour and ambition that is both informative and fascinating. As the business of space continues to develop and grow at a remarkable pace, the book offers a thoughtful and timely analysis of its past, present and future scenarios. While providing a critical assessment of the business of space, this book offers valuable insights to academics, policy makers and anyone with a keen interest in the sector, as well as useful lessons from emerging commercial and traditional space actors that have broader applicability to other industries and their managers.

Strategy in Airline Loyalty - Frequent Flyer Programs (Hardcover, 1st ed. 2018): Evert R. De Boer Strategy in Airline Loyalty - Frequent Flyer Programs (Hardcover, 1st ed. 2018)
Evert R. De Boer
R4,596 Discovery Miles 45 960 Ships in 12 - 17 working days

This book offers the first comprehensive exploration of frequent flyer programs. By combining academic research with extensive insights and examples from the actual business world, it explores the key drivers and strategies of airline loyalty marketing today in an unprecedented manner. Strategy in Airline Loyalty also explores how the programs have evolved over time from marketing programs to financial powerhouses, identifying both the catalysts for change, as well as the strategic options and underlying trade-offs available to airlines. Covering diverse angles ranging from behavioral economics, to accounting, and structural design, the book reviews every core aspect of frequent flyer programs and offers extensive frameworks and definitions. The book provides a useful and complete reference for researchers, and helps those interested in frequent flyer programs to develop a better understanding of their past, present and future.

Tiger 747 (Hardcover): Guy Van Herbruggen, Charles Kennedy Tiger 747 (Hardcover)
Guy Van Herbruggen, Charles Kennedy
R1,218 R1,062 Discovery Miles 10 620 Save R156 (13%) Ships in 12 - 17 working days

Tiger 747 tells the story of the Boeing 747 in service with the Flying Tiger Line, Seaboard World and Federal Express, with an individual history of the thirty-four jumbos operated. An in-depth historical essay covers the history of the airline, starting with the American Volunteer Group pilots in China in World War 2 that evolved into a fly-by-night cargo outfit in the propliner era, growing in size and sophistication until the Flying Tiger Line was a global brand in air cargo in the golden days of the jet age; with an in-depth look at Seaboard World and Fedex who make up a vital part of the story. A second epic chapter covers the 747 from the early days of the Boeing Airplane Co in the early days of powered flight right up to the latest models, with an emphasis on the 747 Classic. This unique book also includes technical information and descriptions, and pilot and crew memories. An essential addition to every aviation enthusiast's bookshelf.

Lockerbie - The Story and the Lessons (Hardcover, New): Rodney Wallis Lockerbie - The Story and the Lessons (Hardcover, New)
Rodney Wallis
R2,415 Discovery Miles 24 150 Ships in 10 - 15 working days

The explosion of Pan Am Flight 103 over Lockerbie, Scotland, in December 1988, should never have happened. Wallis, who has extensive, direct, personal knowledge of aviation security matters gained from his position at the crossroads of security information and the industry's endeavors to combat aviation terrorism, had warned the industry one year before the bombing that the interline element of baggage represented the prime opportunity for terrorist activity and had urged the adoption of passenger and baggage matching, a system that he had helped to develop. Mandated by the FAA for use at high risk airports, it was the feature missing from Pan AM's activity at Frankfort, an omission so cruelly exploited by the bombers. Wallis argues that the priority given by governments to technological solutions to the continuing terrorist threat puts the flying public at unnecessary risk every day.

This volume brings together all of the facts surrounding the sabotage of Flight 103, including the investigation and the civil litigation in which so much of the story unfolded for the first time. It uncovers the fundamental weaknesses in Pan AM's communication and management policies. Wallis supports the policy that politics are politics and explores the possibility that U.S. and U.K. policy towards a neutral trial for the two Libyans indicted for the bombing, which may have been affected by the wider scenario of Middle East politics rather than simple justice for the victims of Lockerbie. Although the tragedy has led to improvements in defense technology for use against acts of aviation sabotage, these methods have yet to be applied universally.

Digitalization and the Impacts of COVID-19 on the Aviation Industry (Hardcover): Salim Kurnaz, Emrah Argin Digitalization and the Impacts of COVID-19 on the Aviation Industry (Hardcover)
Salim Kurnaz, Emrah Argin
R6,512 Discovery Miles 65 120 Ships in 12 - 17 working days

In the 21st century, digital technologies have become an indispensable part of our lives due to the speed and convenience they provide. The digitalization trend has accelerated after the initial outbreak of the COVID-19 pandemic. Many businesses are taking measures to adapt and do business in a world where everything from teamwork, teaching, sales, and customer service is done remotely. Aviation companies, hit particularly hard by the pandemic due to huge declines in passenger and freight demand, must focus on the use of digital technologies to regain organizational success. Digitalization and the Impacts of COVID-19 on the Aviation Industry presents the relationship between the aviation industry and digitalization. It studies the effects of digitalization and the COVID-19 pandemic on the aviation industry. This publication offers both empirical and theoretical information to analyze the future of the aviation industry. Covering topics such as aviation education, corporate communication, and marketing challenges, this book is an essential resource for researchers, academicians, students and educators of higher education, government officials, leaders in the aviation industry, marketing managers, and communications specialists.

Airline Deregulation and Laissez-Faire Mythology (Hardcover, New): Paul S Dempsey, Andrew R. Goetz Airline Deregulation and Laissez-Faire Mythology (Hardcover, New)
Paul S Dempsey, Andrew R. Goetz
R2,739 Discovery Miles 27 390 Ships in 10 - 15 working days

Airline deregulation is a failure, conclude Professors Dempsey and Goetz. They assault the conventional wisdom in this provocative book, finding that the Airline Deregulation Act of 1978, championed by a profound political movement which also advocated the deregulation of the bus, trucking, rail, and pipeline industries, failed to achieve the promises of its proponents. Only now is the full impact of deregulation being felt. Airline deregulation has resulted in unprecedented industry concentration, miserable service, a deterioration in labor-management relations, a narrower margin of safety, and higher prices for the consumer.

This comprehensive book begins by exploring the strategy, tactics, and egos of the major airline robber barons, including Frank Lorenzo and Carl Icahn. In separate chapters, the strengths, weaknesses, and corporate cultures of each of the major airlines are evaluated. Part Two assesses the political, economic, and social justifications for New Deal regulation of aviation, and its deregulation in the late 1970s. Part Three then addresses the major consequences of deregulation in chapters on concentration, pricing, service, and safety, and Part Four advances a legislative agenda for solving the problems that have emerged. Professors Dempsey and Goetz advocate a middle course of responsible government supervision between the dead hand of regulation of the 1930s and the contemporary evil of market Darwinism. The book will be of particular interest to airline and airport industry executives, government officials, and students and scholars in public policy, economics, business, political science, and transportation.

Airline Safety - An Annotated Bibliography (Hardcover, Annotated edition): John J. Miletich Airline Safety - An Annotated Bibliography (Hardcover, Annotated edition)
John J. Miletich
R2,027 Discovery Miles 20 270 Ships in 10 - 15 working days

Increased demand for efficient travel has resulted in more airplanes, more flights and, concurrently, increased public apprehension concerning airline travel safety. This volume primarily addresses air piracy, deregulation, and metal fatigue, the three major targets of airline safety efforts on major airlines worldwide from 1960 to the present. After a lengthy listing of acronyms common to the industry, the text focuses on entries from periodicals, books, government publications, dissertations, and conference reports, selected for their relevance and categorized under topics which cover airports and airport personnel, weather, aircraft, collision avoidance, emergencies, and security. Each selection is a thoroughly documented and succinct summary, resulting in a manual which can provide airline, legal, medical, and security personnel, as well as the travelling public, with both an overview of available information on airline safety and a reference guide to further investigation of this important topic. Author and subject indexes complete the work.

Protecting Airline Passengers in the Age of Terrorism (Hardcover): Paul Seidenstat, Francis X Splane Protecting Airline Passengers in the Age of Terrorism (Hardcover)
Paul Seidenstat, Francis X Splane
R2,135 Discovery Miles 21 350 Ships in 10 - 15 working days

When it comes to airline security, there is nothing more important than getting people to their destinations safely. Transportation security is also a key component in the overall mission of protecting the nation against terrorist attacks. But airline security is a tricky goal--how do you achieve acceptable levels of security at a reasonable cost and without unduly inconveniencing passengers or invading their privacy? That's exactly what this book is about. Experts examine the latest thinking and analyze the latest research on air passenger security, discuss current practices, and show how technology can solve myriad problems. The book will, in short, help keep us all safer when flying.

Biokerosene - Status and Prospects (Hardcover, 1st ed. 2018): Martin Kaltschmitt, Ulf Neuling Biokerosene - Status and Prospects (Hardcover, 1st ed. 2018)
Martin Kaltschmitt, Ulf Neuling
R5,670 Discovery Miles 56 700 Ships in 10 - 15 working days

This book provides a detailed overview of aspects related to the overall provision chain for biokerosene as part of the global civil aviation business. Starting with a review of the current market situation for aviation fuels and airplanes and their demands, it then presents in-depth descriptions of classical and especially new types of non-edible biomass feedstock suitable for biokerosene provision. Subsequent chapters discuss those fuel provision processes that are already available and those still under development based on various biomass feedstock materials, and present e.g. an overview of the current state of the art in the production of a liquid biomass-based fuel fulfilling the specifications for kerosene. Further, given the growing interest of the aviation industry and airlines in biofuels for aviation, the experiences of an air-carrier are presented. In closing, the book provides a market outlook for biokerosene. Addressing a broad range of aspects related to the pros and cons of biokerosene as a renewable fuel for aviation, the book offers a unique resource.

Handbook of Research on Global Air Transport Management (Hardcover): Kannapat Kankaew Handbook of Research on Global Air Transport Management (Hardcover)
Kannapat Kankaew
R7,648 R6,512 Discovery Miles 65 120 Save R1,136 (15%) Ships in 12 - 17 working days

The air transport industry is highly vulnerable to environmental changes as was seen when the recent COVID-19 pandemic caused most airline operations to cease. However, for decades airlines have been collapsing around the globe as the business of managing airline operations has become stressed due to price competition. This is detrimental to air carriers since air transport products and services are the same. Moreover, it impacts other industries such as tourism, hotels, and restaurants, which contribute to the derailment of economic and social activities. Thus, it is essential to determine new practices and strategies that can allow air transport management to be enriched and to flourish. The Handbook of Research on Global Air Transport Management provides a comprehensive collection of knowledge on the new era of business management on air transport. It provides strategies, technologies, and tools used in the reshaping of the air transport business model. Covering topics such as customer experience, robotic process automation, and airline alliances, this major reference work is an essential resource for airline managers, supply chain specialists, air transport managers, students and faculty of higher education, libraries, researchers, economists, government officials, and academicians.

Dogfight - The Transatlantic Battle over Airbus (Hardcover, New): Ian McIntyre Dogfight - The Transatlantic Battle over Airbus (Hardcover, New)
Ian McIntyre
R2,722 Discovery Miles 27 220 Ships in 10 - 15 working days

"Dogfight "examines the intense rivalry of the past two decades between the European Airbus consortium and the major U.S. aircraft manufacturers, Boeing and McDonnell Douglas. From the Americans' point of view, Airbus has been heavily subsidized by its supporting governments--indeed nearly nationalized--and not exposed to the risks and disciplines of the market place. From the European perspective, Airbus has been a standard-bearer for European technological, manufacturing, and marketing prowess in the face of historical American industrial domination. This dispute has spilled over the bounds of the purely commercial and become a serious transatlantic trade issue.

Although there has been a certain amount of admiring writing about Airbus in Europe, there has been no previous attempt to weigh the issues even-handedly by exploring them on both sides of the Atlantic. Dogfight examines the roots of the conflict in the middle sixties and carries the story forward to the tentative agreement on some of the outstanding issues reached by the U.S. administration and the European Commission in the spring of 1992. In placing the controversy in its political and international context, the author has had access to many of the key players in the industry in both Europe and the United States and has interviewed a large number of politicians, officials, and senior airline and aircraft executives.

Close Calls - Managing Risk and Resilience in Airline Flight Safety (Hardcover, New): C. Macrae Close Calls - Managing Risk and Resilience in Airline Flight Safety (Hardcover, New)
C. Macrae
R4,530 Discovery Miles 45 300 Ships in 12 - 17 working days

From operating theatres to trading floors, and from oil platforms to airline cockpits, organizations are engaged in a continuous struggle for safety and control. It has become essential for organizations to identify, understand and learn from close calls and 'near-miss' events quickly, before minor errors and failures can enlarge into catastrophic accidents. This book is about the practical work that transforms moments of risk into sources of resilience. It specifically examines the world of airline flight safety investigators, whose job it is to oversee one of the most technologically advanced, one of the safest, but also one of the least forgiving operational environments that exist: commercial air transport. Drawing on extensive first-hand observations and unique access to major airlines, Close Calls presents a compelling and richly detailed account of the challenges faced by these modern risk managers and the innovative strategies they adopt to analyse risk and improve safety. It is a must-read for all those who seek to understand and improve the oversight, analysis and management of risk and safety in complex organizations.

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