In this timely work, Sheila Deitz and William Thoms have brought
together a group of essays that explore some of the human factors
that are becoming increasingly recognized as major causes of
airplane mishaps and crashes. While much of the discussion on this
topic necessarily focuses on pilots, other airline
professionals--flight attendants, mechanics, air traffic
controllers, and executives--are also subject to the psychological
stress addressed in these studies. The contributors examine a
selected range of topics that include such areas as working
conditions, perception, risk assessment, and the necessity of
making choices in an unforgiving environment.
The book presents twelve chapters written by professionals who
have devoted considerable time to studying the people who work for
commercial airlines, and who have weathered the change from being
part of a regulated industry to dealing with life in a cutthroat
competitive environment. Among the topics that these professionals
and scholars examine are the ways in which an impaired pilot can be
deprived of his or her license, and the psychological factors
involved; the influence of high altitude on the body, and how some
of the physiological risks can be avoided; factors in qualifying
pilots for medical certificates; communication and psychological
issues facing student pilots; airline deregulation in the U.S. and
Canada, and its effect on employees; age discrimination and the
effectiveness of older pilots; hijacking; and the drafting of
civilian pilots into war efforts. This important collection of
essays will be a useful resource for students and professionals in
the field of air transportation, as well as for both public and
academic libraries.
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