This textbook focuses on the connections between psychological theory and human resource management within the South African context.

Features:

• South African text with local examples and case studies makes text more accessible and easier for students to relate
• Review questions challenge students to analyse material with the aim of broadening their understanding of content
• Suitable activities for class discussion and written assignments Easy reference for key concepts and themes
• New case studies, new examples and updated references
• Research trends and practices in the field

Psychology in the work context 5e is an introductory text for students of industrial and organisational psychology. The book provides a comprehensive conceptual framework for understanding work behaviour and relationships at work and equips the student with a theoretical framework form which to analyse issues in the work place.

Now in its third edition, Woods and West's The Psychology of Work and Organizations provides students with a complete introduction to how psychology can help us to better understand the world of work and to change it for the better.

Work psychology has the potential to help people be more productive and prosperous in their jobs, to derive joy from work, flourish rather than languish as a result of their work lives, and to ensure the effectiveness and adaptability of work organizations. Ensuring organizations support environmental concerns, enable positive approaches to equality, diversity and inclusion, and achieve the benefits of new technologies are key themes of this new edition.

The authors address these issues with an engaging, optimistic and very accessible approach.

Nursing, by its very nature, involves all the processes of life from birth to death. In response to new consumer needs and demands, health care services are moving more and more into the home, into the community and into alternative settings. A basic knowledge of psychology, communication skills and culture, as well as coping skills, have become vital to render holistic care to the individual, the family and society. 21st Century psychology for nurses: an introduction provides the necessary skills to understand, educate and support patients and clients through painful and unpleasant health situations. 21st Century psychology for nurses introduces six important perspectives in psychology which influence how people respond to their circumstances: behavioural, psychoanalytic, humanistic, neurobiological, cognitive and sociocultural. Each chapter focuses on a different health aspect and includes key terms, interim summaries and critical thinking questions. 21st Century psychology for nurses is aimed at student nurses and caregivers, as well as educators, and was compiled after intensive market research at all the nursing colleges in South Africa. Andrea van Vuren has a BA(Nursing) from the University of Pretoria and postgraduate diplomas in midwifery, nursing education and community nursing science. After becoming a nursing educator, she specialised in the fields of sociology and psychology. She has over 35 years of nursing experience, and has done intensive research on HIV and AIDS and its psychosocial impact on the patient/client, family and community.

How does psychological theory help you to understand, shape and influence work behaviour and relationships? How does workplace learning take place? How do you assess workplace values and attitudes? Introduction to Work Psychology 2e features the practical application of theory using relevant workplace examples. Its strength lies in a sound balance between the discussion of psychology, industrial psychology and human resource management. Written in an accessible, academic style, with a focus on African perspectives, examples and indigenous knowledge systems, Introduction to Work Psychology 2e caters for first-year students of industrial psychology at universities, and first-year students of personnel management at universities of technology. Each chapter includes learning objectives; boxed features that illustrate the theory within each chapter; self-assessment tasks for students to measure their progress, and a summary and reflection section that highlights the implications of the theory in practice. This title is suitable for first-year students of industrial psychology at universities, and first-year students of personnel management at universities of technology. New to this edition: There is a greater focus on Africanisation throughout the chapters, with content and theoretical concepts discussed in light of the local context; Complex theoretical concepts are discussed in greater detail to improve understanding; All theoretical concepts, research, data and references have been updated to reflect the latest trends in the market.

The Handbook of Culture and Creativity is a collaborative effort to provide readers with an in-depth and systematic inquiry into the cultural processes of creativity and innovation, as well as the creative processes of cultural transformation. As the editors acknowledge, creativity emerges from dialogical interaction with cultural imperatives, norms, and artifacts, but culture also evolves and transforms through a generative process fueled by creativity. In order to illuminate nuanced insights on the complex culture-creativity nexus, this volume is organized into four broad sections: reciprocal relationships, socio-cultural contexts, diversifying experiences and creativity, and policy and applied perspectives. Edited by Angela K.-y. Leung, Letty Kwan, and Shyhnan Liou, this cogent volume features cutting-edge evidence and research, and lays the groundwork for pursuing a new science for integrating the study of culture and creativity.

How does the insecurity of work affect us? We know what job insecurity does to workers at work, the depressive effect it has on morale, productivity, and pay. We know less about the impact of job insecurity beyond the workplace, upon people's intimate relationships, their community life, their vision of the good self and a good life. This volume of essays explores the broader impacts of job precariousness on different groups in different contexts. From unemployed tech workers in Texas to single mothers in Russia, Japanese heirs to the iconic salaryman to relocating couples in the U.S. Midwest, these richly textured accounts depict the pain, defiance, and joy of charting a new, unscripted life when the scripts have been shredded. Across varied backgrounds and experiences, the new organization of work has its largest impact in three areas: in our emotional cultures, in the interplay of social inequalities like race, class and gender, and in the ascendance of a contemporary radical individualism. In Beyond the Cubicle, job insecurity matters, and it matters for more than how much work can be squeezed out of workers: it shapes their intimate lives, their relationships with others, and their shifting sense of self. Much more than mere numbers and figures, these essays offer a unique and holistic vision of the true impact of job insecurity.

Sleep disorders and disruptions are commonly associated with negative mood, hostility, poor concentration, and ego depletion. And while researchers have long investigated the widespread negative effects of shift work on individuals, the knowledge derived from these studies is rather limited to those with non-linear work schedules. However, whether employees are clocking in a normal 9-5 or trudging through the graveyard shift, sleep is a crucial activity for us all. If the quantity and quality of our sleeping patterns are disrupted, the consequences affect not only the employee but for the organization they work for, as well. Work and Sleep: Research Insights for the Workplace addresses the effects of sleep on employee and organizational functioning, and the impact of common work experiences on a night's rest. With a team of influential organizational psychologists at the helm, the editors lead a group of expert contributors as they each explore the issues that, regardless of industry, matter in work force well-being today.

Written by a leading researcher in one of the nation's top I/O programs, Paul Levy's text has long been acclaimed for its concise, research-based approach and personable writing. With this thoroughly updated new edition, students have ample opportunities to explore what's happening in I/O psychology today, through voices directly from the field (Practitioner Forum), brief takes on current events issues (I/O Today), applied practice (Taking it to the Field), and critical and applied exercises at the end of each chapter. Supplementary resources include a thorough Instructors Manual with additional practice activities as well as teaching tips, and a robust test bank.

Research on the influence of culture on consumer decision-making and consumption behavior has witnessed tremendous growth in the last decade. With increasing globalization, managers are becoming increasingly aware that operating in multiple markets is crucial for firms' survival and growth. As the world's growth engine shifts from Europe and North America to Asia and Latin America, it has become apparent that an inward-looking and domestic focus strategy will not be sustainable in the long run. And success in foreign markets requires marketers to understand not just what consumers in these markets need but also how they think, behave, consume, and purchase. Numerous studies have documented cultural differences in values and beliefs, motivational orientations, emotions, self-regulation, and information-processing styles, and the effects of these cultural variations on consumer behavior such as brand evaluation, materialism, and impulsive consumption. In this volume, experts from a variety of disciplines and perspectives trace the historical development of culture research in consumer psychology and examine the theoretical underpinnings that account for these findings and the current state of the field. Collectively, the chapters provide a forum for researchers to engage in thoughtful debates and stimulating conversations and offer directions for future research.

How can we understand the relationship between employer and employee? What determines the give and take of such relationships and what happens when they go wrong? This book is the first to provide a comprehensive and critical overview of what is now the major way of trying to understand the employment relationship - the concept of the psychological contract. Written contracts often specify very little in terms of the important details about what we are prepared to do for our employer and what we want back in return. The psychological contract considers these implicit or unwritten aspects of the employment relationship. What do employees really expect from work? What happens when the contract, or 'the deal', with their employer is broken? How well does the psychological contract help us understand what happens at work between an employee and their employer? Is the idea of practical value in managing employees? How can our understanding of this important concept be developed in the future? Starting with a history of the concept, from its emergence in the 1960s through to it finding wider acceptance in the 1990s, the authors trace the conflicting and changing definitions of the psychological contract. The shifting meaning of the concept allows possible methodological and conceptual weaknesses of the psychological contract to be explored, such as the conceptual emphasis on process within the employment relationship, which has so far been neglected by researchers. The authors start to address this issue by considering whether employees and employers can use what is known about the psychological contract to better manage the employment relationship. Written to provide a comprehensive yet critical introduction to the topic, Understanding Psychological Contracts at Work will be key reading for advanced students, lecturers, and researchers in Organizational Psychology, Organization Studies, Management Studies, Human Resource Management, Occupational Psychology; and professionals and practitioners in Occupational Psychology, Management Consultancy, Human Resource Management, Careers and Career Management, Career Counselling, Workplace Training.

As globalization permeates both consumer and labor markets, organizational workforces in the 21st century are comprised of greater diversity along a number of demographic dimensions. To keep pace with the changing business environment, research has considered what diversity means and its impact on group and organizational functioning. As such, there is a substantial body of research that investigates the concept of diversity, its effects, and the processes that underlie these effects. However, the number of questions regarding the what, why, and when of diversity still remain. In The Oxford Handbook of Diversity and Work, edited by Quinetta Roberson, scholars across a variety of disciplines including psychology, sociology, management, law, and social work address these questions with the goal of providing a broad and deep understanding of the field. Based on comprehensive reviews of diversity theory and research from different perspectives, the authors highlight gaps in our current understanding of diversity in organizations and offer insightful directions for future research. With each chapter pushing forward evolution in our understanding of the operation of diversity, Roberson invites the reader into a thoughtful and provocative conversation about the study of diversity in the workplace.

Over the last decade there has been an explosion of academic interest in the study of Behavioral Operations (Behavioral Ops). Simultaneous concerns have emerged about the adequacy with which now established Behavioral Ops phenomena are dealt with in degree-granting programs and corporate training agendas. Concerns stem from two points: (1) Pedagogical lessons regarding human behavioral are largely cast in the perspectives and terminology of underlying social/psychological theories. This has traditionally made it difficult for teachers of operations management content to link such knowledge to OM teaching plans and materials. (2) Games are seen as a major contribution to Behavioral Operations education, but experiments as described in literature are usually used for scientific research, and often difficult to replicate in teaching settings due to the use of unique proprietary software or insufficient descriptions of methods and materials used. Prior to now, no comprehensive teaching-oriented overview of Behavioral Operations has been available. The Handbook of Behavioral Operations fills this gap, providing easy to access insights into why associated behavioral phenomena exist in specific production and service settings, ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings, and applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field, and presents a comprehensive framework for viewing behavioral operations from a systems perspective. As an interdisciplinary book relating the dynamics of human behavior to operations management, the Handbook is an essential resource for practitioners seeking to develop greater system understanding among their workers, as well as for instructors interested in emphasizing the practical relevance of behavior in operational settings.

Based on 20 years of research, this book lays out a proven and tested method for reaching the goal of employee happiness, analyzing individuals' communication patterns, and making them self-aware by mirroring their behaviour back to them in a privacy-respecting way. In doing so, Peter A. Gloor introduces artificial intelligence-based methods to identify personality, moral values, and ethics of individuals based on their body language and interaction with others. In this book readers will: understand the basic concepts of groupflow - when teams collaborate at their best through intrinsic motivation and positive stress learn how to use artificial intelligence (AI), machine learning (ML) and social network analysis (SNA) to analyze communication by tracking emotions, social networks, morals, and tribes successfully use virtual mirroring to create entangled teams that work together in collaborative innovation networks (COINs) synchronized and in harmony for superior performance understand how to implement virtual mirroring using these technologies. Groundbreaking and innovative, Happimetrics will be an invaluable resource for scholars and students in the fields of business analytics, information systems and organizational innovation. It will also be useful for HR professionals and AI developers who are looking to use predictive analytics to measure workforce performance.

This innovative book explores the universal and cultural foundations that underlie the dynamics of leadership. It asks key questions such as: why are we attracted to leaders? Why do we perceive certain leaders as charismatic? And why do some leaders who are perceived as charismatic during a certain period cease to be perceived as such in another period? Taking a unique evolutionary and cultural perspective, Micha Popper and Omri Castelnovo argue that the desire for leaders is inherent in the 'evolutionary software' of the human race. They provide an observation of the basic evolutionary foundations common to all animals before exploring elements that are unique to humans. The book considers acquired signals, universal and cultural signs of leadership and the phenomenon of charisma. Through the presentation of case studies and historical examples, the book demonstrates how followers create images of leadership and how evolutionary, psychological, and cultural aspects affect this process. Original and visionary in its approach, this book will be a valuable resource for scholars and students with a focus on business leadership, organizational behavior, and organizational psychology. Its use of both contemporary and historical case studies will also be beneficial for business managers and practitioners.

This insightful book draws together expansive international and interdisciplinary evidence to develop a comprehensive framework for understanding and enhancing workplace well-being through the lens of job quality. It analyses how paid work influences the well-being of workers, the organizations for which they complete tasks of employment, and the societies in which we live. Daniel Wheatley constructs a theoretical framework around three strategic elements: the culture of the organization and its workers, the structures that govern their activities, and the physical and psychological work environment. The book then explores six dimensions which underpin these strategic elements: job properties, flexibility, rewarding careers, relationships, giving, and physical space and activity. Incorporating case studies and practical insights for applying the framework, including measurement methods, the book offers a comprehensive account of the influences and impacts of paid work on the quality of working lives. Contributing to the understanding of the complex and dynamic relationship between well-being and the quality of our working lives, this book will be a valuable resource for scholars and students of human resource management, organization studies, employment relations and organizational behaviour. Its practical guidance will also be beneficial for business managers and practitioners in these fields.

An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

Over the past two decades, a widening gulf has emerged between illness presentation and the adequacy of traditional biomedical explanations. Currently, the UK is experiencing an "epidemic of common health problems" among people in receipt of State incapacity benefits and those who consult their general practitioners. Most do not demonstrate a recognisable pathological or organic basis which would account for the subjective complaints they report. As a result, the causes of many illnesses remain a mystery for both patient and physician, with the result that increasing numbers of people are opting for alternative or complementary medicines. To bridge this gap between illness and its explanation, without abandoning the clear benefits of the biomedical approach, many healthcare professionals have begun to consider a biopsychosocial approach. Central to this approach is the belief that illness is not just the result of discrete pathological processes but involves and can be meaningfully explained in terms of personal, psychological and socio-cultural factors. In particular, the beliefs held by patients about their health are considered central to the way they behave and respond to treatment. However, such beliefs are not specific to patients only - they can greatly influence the behaviour and reasoning of health professionals as well. Psychosocial influences such as beliefs are also relevant when considering society's views regarding the aetiology of illness, recovery and potential for treatment. At a time when public trust in doctors and science is undoubtedly diminishing, a better understanding of patients' beliefs is clearly a priority for clinical practice and research. The Power of Belief brings together a range of experts from neuroscience, rehabilitation and disability medicine and provides a unique account of the role and influence that belief plays in illness manifestation, medical training, promising biopsychosocial interventions and society at large.

Why do professionals keep attending face-to-face industry gatherings when digitization offers cheap, fast and time-saving technological solutions for professional interactions? This book sets out to explain such a phenomenon by analysing the reasons why professionals go to professional events, the role of events on individual careers and the way events can be instrumental in structuring emerging professions and (re)affirming stable, shared professional identities. Showcasing original research on the role of events in the structuration of careers and professions, this book focuses on professional events as a lens to analyse the transformations of professional worlds. It highlights the explanatory effect of career stage on event participation and use and the way events craft sociability to strengthen professions and careers. Different economic sectors are explored including new business lines, such as transmedia, Fab Labs and TV show and globalizing sectors, such as, business representation, fine dining and international trade exhibitions. Mature economic sectors such as craft fairs, film festivals and the events sector itself are also analysed. Providing an empirical and multidisciplinary approach to professional events and a diversity of case studies, this book will be an ideal read for sociologists interested in business, human resources and organization.

Nicholas Pearce shows readers how to build a meaningful career with a moral center and a purpose in the world. The Purpose Path is for people in any field and at any life stage who long to have not just a job or a career, but a true vocation that allows them to connect their soul with their role. The Purpose Path is organized around five key questions: What is success? Who am I? Why am I here? Am I running the right race? Am I running the race well? Nicholas Pearce sits at the unconventional intersection of business, faith, and academia. With engaging stories and candid advice, he shows how he and other people from various walks of life have asked and answered these five questions in order to start, shape, or even radically change their lives and careers. Inspiring, thought-provoking, and practical, The Purpose Path is an essential book for anyone who seeks the clarity and courage to advance their authentic life's work every day.

To date, academics, practitioners and students in South Africa interested in career psychology have had to rely largely on textbooks from the US and Europe. However, politics, economics and prevailing social conditions have had a major influence on the nature, form and direction of this field in South Africa, and while many of these are excellent references, they understandably focus on issues relevant to their own environment. Career psychology in the South African context examines historical and state-of-the-art career practices in career psychology, particularly in relation to conditions in this country. Career psychology in the South African context provides descriptive and critical analyses of career theories and current thought on career development, referring to many published articles both in South Africa and abroad. It gives a South African perspective on the process of career choice, and considers which aspects of overseas practice can be applied locally and which aspects require further research. Additional chapters in this edition include life design, unemployment and the influence of poverty on career choice. Career psychology in the South African context is aimed at undergraduate and postgraduate students as well as career practitioners, psychologists, educationists and teacher-counsellors.

This forward-thinking Handbook explores cutting-edge research on how employees within firms should be managed in order to increase their wellbeing and performance. Expert contributors explore an emerging stream of research in human resource management (HRM) which suggests that attention should be paid to how line managers implement HR practices and how employees perceive, understand and attribute these HR practices. Chapters consider the implications of employees' and leaders' HR attributions and their performance, HRM system strength, change, talent management and the role of line managers in the HRM process. Providing an overview of the current knowledge in the HR process research, the Handbook also discusses future avenues and directions for the field. Demonstrating the dynamics of how HR practices impact organisational and individual outcomes, this Handbook will be critical reading for scholars and students of human resource management, organisational behaviour and research methods in business and management. It will also be beneficial for HR professionals seeking to understand how they can increase the effectiveness of their HR management.

This timely book explores the psychological repercussions of Brexit in the workplace. Illustrating the mental and emotional impact of the Brexit process, interdisciplinary chapters demonstrate its effect on the wellbeing of workers and its implications for the welfare of the workforce in the future. Bringing together international contributors from a range of disciplines, this topical book focuses on key areas of workplace functioning, including higher education institutions, corporate social responsibility and the emerging experiences of businesses, migrant workers and politicians. The major psychological, political and economic implications for employers, employees and policy-makers are considered, and the importance after Brexit of actions that preserve and build on progress already achieved in the UK workplace are highlighted. Brexit in the Workplace will appeal to scholars and students of politics, psychology and business, as well as business leaders and policy-makers wishing to gain valuable insights into the range of issues facing the workforce in the current atmosphere of political change and uncertainty around Brexit.

Learn the most up-to-date developments in applied psychology with one authoritative collection The Handbook on the State of the Art in Applied Psychology delivers 19 state-of-the-art addresses on a selected topic in applied psychology. Together, they constitute an up-to-date and authoritative reference that describes the most cutting-edge material in the most prominent domains of applied psychology. The accomplished academics and editors Dr. Peter Graf and Dr. David Dozois put the focus on areas where the most profound recent progress has been made. They also emphasize the link between science and practice, showcasing basic science research that has practical implications for real world problems. Readers will benefit from up-to-date research on topics as varied as occupational commitment and organizational productivity, forgiveness, shared cultural spaces, environmental decision making, and the early identification of reading problems. In addition to the papers included in the collection, the Handbook on the State of the Art in Applied Psychology features: An insightful preface focused on the theme of connecting basic research to practical solutions in the real world An overview of the chapters and their arrangement in the collection An author and subject index to assist readers in finding the information they seek A focus on the most cutting-edge advancements in the field of applied psychology, with an emphasis on the impact of technological innovation and increased recognition of cultural determinants of behavior Perfect for applied psychology researchers, workers, teachers, and students around the world, Handbook on the State of the Art in Applied Psychology also belongs on the bookshelves of anyone looking for an efficient way to get up to speed on the latest developments on a wide variety of relevant topics in applied psychology.

The Handbook of Research on Identity Theory in Marketing features cutting-edge research that delves into the origins and consequences of identity loyalty and organizes these insights around five basic identity principles that span nearly every consumer marketing subdomain. The Handbook explores [1] what makes an identity come to mind [2] what creates strong associations between identities and products [3] how consumers use brands to verify who they are or want to become [4] how consumption enhances or resolves conflict amongst identities and [5] how marketing and consumption becomes particularly relevant to particular identities. Each of these five principles are fully analyzed by a who's who of world-class international marketing scholars. This Handbook is a comprehensive and state of the art treatment of identity and marketing: An authoritative and practical guide for academics, brand managers, marketers, public policy advocates and even intellectually curious consumers. Contributors include: J. Angle, K. Aquino, J.J. Argo, A. Barasch, D.A. Briley, L.N. Chaplin, S. Chen, N.V. Coleman, S. Connors, S.W. Dagogo-Jack, D.W. Dahl, S. Danziger, K.G. DeMarree, K. Diehl, S.L. Dommer, L. Dunn, K.M. Durante, J. Edson Escalas, I. Gallo, T. Gaustad, M. Graso, L. Grewal, V. Griskevicius, G.R. Henderson, T. Hill, K.C. Husemann, G.V. Johar, A.C. Jones, K. Jung, K.L. Kettle, C. Lamberton, J. Laran, C. Lelchuk, E. Leung, T.M. Lowrey, B. McFerran, R. Mehta, A.C. Morales, H. Nikolova, E. Ok, J.G. Olson, G. Paolacci, A.W. Perkins, S. Puntoni, T. Rank-Christman, R. Scott, J. Shang, L.J. Shrum, B. Simpson, K. Spangenberg, A.T. Stephen, L. Weiss, S.C. Wheeler, K. White, K. Wilcox, K.P. Winterich, L. Xu, G. Zauberman