This textbook focuses on the connections between psychological theory and human resource management within the South African context.

Features:

• South African text with local examples and case studies makes text more accessible and easier for students to relate
• Review questions challenge students to analyse material with the aim of broadening their understanding of content
• Suitable activities for class discussion and written assignments Easy reference for key concepts and themes
• New case studies, new examples and updated references
• Research trends and practices in the field

Now in its third edition, Woods and West's The Psychology of Work and Organizations provides students with a complete introduction to how psychology can help us to better understand the world of work and to change it for the better.

Work psychology has the potential to help people be more productive and prosperous in their jobs, to derive joy from work, flourish rather than languish as a result of their work lives, and to ensure the effectiveness and adaptability of work organizations. Ensuring organizations support environmental concerns, enable positive approaches to equality, diversity and inclusion, and achieve the benefits of new technologies are key themes of this new edition.

The authors address these issues with an engaging, optimistic and very accessible approach.

Nursing, by its very nature, involves all the processes of life from birth to death. In response to new consumer needs and demands, health care services are moving more and more into the home, into the community and into alternative settings. A basic knowledge of psychology, communication skills and culture, as well as coping skills, have become vital to render holistic care to the individual, the family and society. 21st Century psychology for nurses: an introduction provides the necessary skills to understand, educate and support patients and clients through painful and unpleasant health situations. 21st Century psychology for nurses introduces six important perspectives in psychology which influence how people respond to their circumstances: behavioural, psychoanalytic, humanistic, neurobiological, cognitive and sociocultural. Each chapter focuses on a different health aspect and includes key terms, interim summaries and critical thinking questions. 21st Century psychology for nurses is aimed at student nurses and caregivers, as well as educators, and was compiled after intensive market research at all the nursing colleges in South Africa. Andrea van Vuren has a BA(Nursing) from the University of Pretoria and postgraduate diplomas in midwifery, nursing education and community nursing science. After becoming a nursing educator, she specialised in the fields of sociology and psychology. She has over 35 years of nursing experience, and has done intensive research on HIV and AIDS and its psychosocial impact on the patient/client, family and community.

How does psychological theory help you to understand, shape and influence work behaviour and relationships? How does workplace learning take place? How do you assess workplace values and attitudes? Introduction to Work Psychology 2e features the practical application of theory using relevant workplace examples. Its strength lies in a sound balance between the discussion of psychology, industrial psychology and human resource management. Written in an accessible, academic style, with a focus on African perspectives, examples and indigenous knowledge systems, Introduction to Work Psychology 2e caters for first-year students of industrial psychology at universities, and first-year students of personnel management at universities of technology. Each chapter includes learning objectives; boxed features that illustrate the theory within each chapter; self-assessment tasks for students to measure their progress, and a summary and reflection section that highlights the implications of the theory in practice. This title is suitable for first-year students of industrial psychology at universities, and first-year students of personnel management at universities of technology. New to this edition: There is a greater focus on Africanisation throughout the chapters, with content and theoretical concepts discussed in light of the local context; Complex theoretical concepts are discussed in greater detail to improve understanding; All theoretical concepts, research, data and references have been updated to reflect the latest trends in the market.

In an increasingly globalised world, despite reductions in costs and time, transportation has become even more important as a facilitator of economic and human interaction; this is reflected in technical advances in transportation systems, increasing interest in how transportation interacts with society and the need to provide novel approaches to understanding its impacts. This has become particularly acute with the impact that Covid-19 has had on transportation across the world, at local, national and international levels. Encyclopedia of Transportation, Seven Volume Set - containing almost 600 articles - brings a cross-cutting and integrated approach to all aspects of transportation from a variety of interdisciplinary fields including engineering, operations research, economics, geography and sociology in order to understand the changes taking place. Emphasising the interaction between these different aspects of research, it offers new solutions to modern-day problems related to transportation. Each of its nine sections is based around familiar themes, but brings together the views of experts from different disciplinary perspectives. Each section is edited by a subject expert who has commissioned articles from a range of authors representing different disciplines, different parts of the world and different social perspectives. The nine sections are structured around the following themes: Transport Modes; Freight Transport and Logistics; Transport Safety and Security; Transport Economics; Traffic Management; Transport Modelling and Data Management; Transport Policy and Planning; Transport Psychology; Sustainability and Health Issues in Transportation. Some articles provide a technical introduction to a topic whilst others provide a bridge between topics or a more future-oriented view of new research areas or challenges. The end result is a reference work that offers researchers and practitioners new approaches, new ways of thinking and novel solutions to problems. All-encompassing and expertly authored, this outstanding reference work will be essential reading for all students and researchers interested in transportation and its global impact in what is a very uncertain world.

Information professionals are under constant stress. Libraries are ushering in sweeping changes that involve the closing of branches and reference desks, wholesale dumping of print, disappearing space, and employment of non-professional staff to fill what have traditionally been the roles of librarians. Increasing workloads, constant interruptions, ceaseless change, continual downsizing, budget cuts, repetitive work, and the pressures of public services have caused burnout in many information professionals.
Managing Burnout in the Workplace concentrates on the problem of burnout, what it is and how it differs from chronic stress, low morale, and depression. The book addresses burnout from psychological, legal, and human resources perspectives. Chapters also cover how burnout is defined, symptom recognition, managing and overcoming burnout, and how to avoid career derailment while coping with burnout.
Focuses on burnout in relation to information professionals and their workExplores how burnout is identified and diagnosed and how it is measured in the workplaceProvides an overview of interdisciplinary research on burnout, incorporating studies from various areas

How does the insecurity of work affect us? We know what job insecurity does to workers at work, the depressive effect it has on morale, productivity, and pay. We know less about the impact of job insecurity beyond the workplace, upon people's intimate relationships, their community life, their vision of the good self and a good life. This volume of essays explores the broader impacts of job precariousness on different groups in different contexts. From unemployed tech workers in Texas to single mothers in Russia, Japanese heirs to the iconic salaryman to relocating couples in the U.S. Midwest, these richly textured accounts depict the pain, defiance, and joy of charting a new, unscripted life when the scripts have been shredded. Across varied backgrounds and experiences, the new organization of work has its largest impact in three areas: in our emotional cultures, in the interplay of social inequalities like race, class and gender, and in the ascendance of a contemporary radical individualism. In Beyond the Cubicle, job insecurity matters, and it matters for more than how much work can be squeezed out of workers: it shapes their intimate lives, their relationships with others, and their shifting sense of self. Much more than mere numbers and figures, these essays offer a unique and holistic vision of the true impact of job insecurity.

The Handbook of Culture and Creativity is a collaborative effort to provide readers with an in-depth and systematic inquiry into the cultural processes of creativity and innovation, as well as the creative processes of cultural transformation. As the editors acknowledge, creativity emerges from dialogical interaction with cultural imperatives, norms, and artifacts, but culture also evolves and transforms through a generative process fueled by creativity. In order to illuminate nuanced insights on the complex culture-creativity nexus, this volume is organized into four broad sections: reciprocal relationships, socio-cultural contexts, diversifying experiences and creativity, and policy and applied perspectives. Edited by Angela K.-y. Leung, Letty Kwan, and Shyhnan Liou, this cogent volume features cutting-edge evidence and research, and lays the groundwork for pursuing a new science for integrating the study of culture and creativity.

Sleep disorders and disruptions are commonly associated with negative mood, hostility, poor concentration, and ego depletion. And while researchers have long investigated the widespread negative effects of shift work on individuals, the knowledge derived from these studies is rather limited to those with non-linear work schedules. However, whether employees are clocking in a normal 9-5 or trudging through the graveyard shift, sleep is a crucial activity for us all. If the quantity and quality of our sleeping patterns are disrupted, the consequences affect not only the employee but for the organization they work for, as well. Work and Sleep: Research Insights for the Workplace addresses the effects of sleep on employee and organizational functioning, and the impact of common work experiences on a night's rest. With a team of influential organizational psychologists at the helm, the editors lead a group of expert contributors as they each explore the issues that, regardless of industry, matter in work force well-being today.

Research on the influence of culture on consumer decision-making and consumption behavior has witnessed tremendous growth in the last decade. With increasing globalization, managers are becoming increasingly aware that operating in multiple markets is crucial for firms' survival and growth. As the world's growth engine shifts from Europe and North America to Asia and Latin America, it has become apparent that an inward-looking and domestic focus strategy will not be sustainable in the long run. And success in foreign markets requires marketers to understand not just what consumers in these markets need but also how they think, behave, consume, and purchase. Numerous studies have documented cultural differences in values and beliefs, motivational orientations, emotions, self-regulation, and information-processing styles, and the effects of these cultural variations on consumer behavior such as brand evaluation, materialism, and impulsive consumption. In this volume, experts from a variety of disciplines and perspectives trace the historical development of culture research in consumer psychology and examine the theoretical underpinnings that account for these findings and the current state of the field. Collectively, the chapters provide a forum for researchers to engage in thoughtful debates and stimulating conversations and offer directions for future research.

Comprehensive yet accessible, this text provides a practical introduction to the skills, attitudes, and methods required to assess the worth and value of human services offered in public and private organizations in a wide range of fields. Students are introduced to the need for such activities, the methods for carrying out evaluations, and the essential steps in organizing findings into reports. The text focuses on the work of people who are closely associated with the service to be evaluated, and is designed to help program planners, developers, and evaluators to work with program staff members who might be threatened by program evaluation.

As globalization permeates both consumer and labor markets, organizational workforces in the 21st century are comprised of greater diversity along a number of demographic dimensions. To keep pace with the changing business environment, research has considered what diversity means and its impact on group and organizational functioning. As such, there is a substantial body of research that investigates the concept of diversity, its effects, and the processes that underlie these effects. However, the number of questions regarding the what, why, and when of diversity still remain. In The Oxford Handbook of Diversity and Work, edited by Quinetta Roberson, scholars across a variety of disciplines including psychology, sociology, management, law, and social work address these questions with the goal of providing a broad and deep understanding of the field. Based on comprehensive reviews of diversity theory and research from different perspectives, the authors highlight gaps in our current understanding of diversity in organizations and offer insightful directions for future research. With each chapter pushing forward evolution in our understanding of the operation of diversity, Roberson invites the reader into a thoughtful and provocative conversation about the study of diversity in the workplace.

Based on 20 years of research, this book lays out a proven and tested method for reaching the goal of employee happiness, analyzing individuals' communication patterns, and making them self-aware by mirroring their behaviour back to them in a privacy-respecting way. In doing so, Peter A. Gloor introduces artificial intelligence-based methods to identify personality, moral values, and ethics of individuals based on their body language and interaction with others. In this book readers will: understand the basic concepts of groupflow - when teams collaborate at their best through intrinsic motivation and positive stress learn how to use artificial intelligence (AI), machine learning (ML) and social network analysis (SNA) to analyze communication by tracking emotions, social networks, morals, and tribes successfully use virtual mirroring to create entangled teams that work together in collaborative innovation networks (COINs) synchronized and in harmony for superior performance understand how to implement virtual mirroring using these technologies. Groundbreaking and innovative, Happimetrics will be an invaluable resource for scholars and students in the fields of business analytics, information systems and organizational innovation. It will also be useful for HR professionals and AI developers who are looking to use predictive analytics to measure workforce performance.

This insightful book draws together expansive international and interdisciplinary evidence to develop a comprehensive framework for understanding and enhancing workplace well-being through the lens of job quality. It analyses how paid work influences the well-being of workers, the organizations for which they complete tasks of employment, and the societies in which we live. Daniel Wheatley constructs a theoretical framework around three strategic elements: the culture of the organization and its workers, the structures that govern their activities, and the physical and psychological work environment. The book then explores six dimensions which underpin these strategic elements: job properties, flexibility, rewarding careers, relationships, giving, and physical space and activity. Incorporating case studies and practical insights for applying the framework, including measurement methods, the book offers a comprehensive account of the influences and impacts of paid work on the quality of working lives. Contributing to the understanding of the complex and dynamic relationship between well-being and the quality of our working lives, this book will be a valuable resource for scholars and students of human resource management, organization studies, employment relations and organizational behaviour. Its practical guidance will also be beneficial for business managers and practitioners in these fields.

An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

This cutting-edge Handbook takes stock of a diverse set of theoretical and methodological perspectives that address creativity, innovation, and the ways in which they intersect. Considering the development of the field, the Handbook examines current trends to chart a path forward for promising future research. Leading international contributors showcase some of the most advanced and interesting work in the creativity and innovation field, providing a platform for idea exchange and cross-fertilization. Reviewing the foundations for conducting rigorous creativity research, chapters elaborate on theoretical models that explain both individual and team creativity and innovation, and discuss the relationship between creativity and standardization. The Handbook also analyzes the role of social influences in the processes of creativity and innovation, as well as how to make sense of and study creativity and innovation. In doing so, the Handbook highlights both quantitative and qualitative research methods for conducting creativity-innovation research. Presenting an expert analysis of research on creativity and innovation, this Handbook will be a vital reference point for scholars and students in these fields, in addition to the areas of organizational innovation and organizational behavior. It will also be useful for practicing managers interested in understanding creativity and innovation.

Why do professionals keep attending face-to-face industry gatherings when digitization offers cheap, fast and time-saving technological solutions for professional interactions? This book sets out to explain such a phenomenon by analysing the reasons why professionals go to professional events, the role of events on individual careers and the way events can be instrumental in structuring emerging professions and (re)affirming stable, shared professional identities. Showcasing original research on the role of events in the structuration of careers and professions, this book focuses on professional events as a lens to analyse the transformations of professional worlds. It highlights the explanatory effect of career stage on event participation and use and the way events craft sociability to strengthen professions and careers. Different economic sectors are explored including new business lines, such as transmedia, Fab Labs and TV show and globalizing sectors, such as, business representation, fine dining and international trade exhibitions. Mature economic sectors such as craft fairs, film festivals and the events sector itself are also analysed. Providing an empirical and multidisciplinary approach to professional events and a diversity of case studies, this book will be an ideal read for sociologists interested in business, human resources and organization.

This forward-thinking Handbook explores cutting-edge research on how employees within firms should be managed in order to increase their wellbeing and performance. Expert contributors explore an emerging stream of research in human resource management (HRM) which suggests that attention should be paid to how line managers implement HR practices and how employees perceive, understand and attribute these HR practices. Chapters consider the implications of employees' and leaders' HR attributions and their performance, HRM system strength, change, talent management and the role of line managers in the HRM process. Providing an overview of the current knowledge in the HR process research, the Handbook also discusses future avenues and directions for the field. Demonstrating the dynamics of how HR practices impact organisational and individual outcomes, this Handbook will be critical reading for scholars and students of human resource management, organisational behaviour and research methods in business and management. It will also be beneficial for HR professionals seeking to understand how they can increase the effectiveness of their HR management.

This timely book explores the psychological repercussions of Brexit in the workplace. Illustrating the mental and emotional impact of the Brexit process, interdisciplinary chapters demonstrate its effect on the wellbeing of workers and its implications for the welfare of the workforce in the future. Bringing together international contributors from a range of disciplines, this topical book focuses on key areas of workplace functioning, including higher education institutions, corporate social responsibility and the emerging experiences of businesses, migrant workers and politicians. The major psychological, political and economic implications for employers, employees and policy-makers are considered, and the importance after Brexit of actions that preserve and build on progress already achieved in the UK workplace are highlighted. Brexit in the Workplace will appeal to scholars and students of politics, psychology and business, as well as business leaders and policy-makers wishing to gain valuable insights into the range of issues facing the workforce in the current atmosphere of political change and uncertainty around Brexit.

Entrepreneurial Personality and Small Business Management offers a comprehensive analysis with theoretical and empirical grounding for understanding how entrepreneurial personality shapes small business outcomes. It explores why entrepreneurs act differently when facing similar situations and why some are more successful than others. Simona Leonelli and Francesca Masciarelli provide detailed quantitative and qualitative analyses based on original datasets, identifying the main personality traits of an entrepreneur. They particularly focus on how entrepreneurial narcissism affects small businesses and influences habitual entrepreneurship. Chapters draw on research techniques from a wide variety of disciplines including strategic management, entrepreneurial finance and innovation studies to reveal the importance and role of personality traits in shaping firm outcomes. This book represents an important step towards the development of a more complete understanding of the entrepreneur's role in a small firm. It will be a valuable resource for scholars and researchers interested in entrepreneurial behavior and SMEs, in particular how personality affects business outcomes. The focus on how personal characteristics, traits and qualities can lead to success will also be of interest to entrepreneurs and business advisors.

The Handbook of Research on Identity Theory in Marketing features cutting-edge research that delves into the origins and consequences of identity loyalty and organizes these insights around five basic identity principles that span nearly every consumer marketing subdomain. The Handbook explores [1] what makes an identity come to mind [2] what creates strong associations between identities and products [3] how consumers use brands to verify who they are or want to become [4] how consumption enhances or resolves conflict amongst identities and [5] how marketing and consumption becomes particularly relevant to particular identities. Each of these five principles are fully analyzed by a who's who of world-class international marketing scholars. This Handbook is a comprehensive and state of the art treatment of identity and marketing: An authoritative and practical guide for academics, brand managers, marketers, public policy advocates and even intellectually curious consumers. Contributors include: J. Angle, K. Aquino, J.J. Argo, A. Barasch, D.A. Briley, L.N. Chaplin, S. Chen, N.V. Coleman, S. Connors, S.W. Dagogo-Jack, D.W. Dahl, S. Danziger, K.G. DeMarree, K. Diehl, S.L. Dommer, L. Dunn, K.M. Durante, J. Edson Escalas, I. Gallo, T. Gaustad, M. Graso, L. Grewal, V. Griskevicius, G.R. Henderson, T. Hill, K.C. Husemann, G.V. Johar, A.C. Jones, K. Jung, K.L. Kettle, C. Lamberton, J. Laran, C. Lelchuk, E. Leung, T.M. Lowrey, B. McFerran, R. Mehta, A.C. Morales, H. Nikolova, E. Ok, J.G. Olson, G. Paolacci, A.W. Perkins, S. Puntoni, T. Rank-Christman, R. Scott, J. Shang, L.J. Shrum, B. Simpson, K. Spangenberg, A.T. Stephen, L. Weiss, S.C. Wheeler, K. White, K. Wilcox, K.P. Winterich, L. Xu, G. Zauberman

This innovative book explores the universal and cultural foundations that underlie the dynamics of leadership. It asks key questions such as: why are we attracted to leaders? Why do we perceive certain leaders as charismatic? And why do some leaders who are perceived as charismatic during a certain period cease to be perceived as such in another period? Taking a unique evolutionary and cultural perspective, Micha Popper and Omri Castelnovo argue that the desire for leaders is inherent in the 'evolutionary software' of the human race. They provide an observation of the basic evolutionary foundations common to all animals before exploring elements that are unique to humans. The book considers acquired signals, universal and cultural signs of leadership and the phenomenon of charisma. Through the presentation of case studies and historical examples, the book demonstrates how followers create images of leadership and how evolutionary, psychological, and cultural aspects affect this process. Original and visionary in its approach, this book will be a valuable resource for scholars and students with a focus on business leadership, organizational behavior, and organizational psychology. Its use of both contemporary and historical case studies will also be beneficial for business managers and practitioners.

This cutting-edge Handbook takes stock of a diverse set of theoretical and methodological perspectives that address creativity, innovation, and the ways in which they intersect. Considering the development of the field, the Handbook examines current trends to chart a path forward for promising future research. Leading international contributors showcase some of the most advanced and interesting work in the creativity and innovation field, providing a platform for idea exchange and cross-fertilization. Reviewing the foundations for conducting rigorous creativity research, chapters elaborate on theoretical models that explain both individual and team creativity and innovation, and discuss the relationship between creativity and standardization. The Handbook also analyzes the role of social influences in the processes of creativity and innovation, as well as how to make sense of and study creativity and innovation. In doing so, the Handbook highlights both quantitative and qualitative research methods for conducting creativity-innovation research. Presenting an expert analysis of research on creativity and innovation, this Handbook will be a vital reference point for scholars and students in these fields, in addition to the areas of organizational innovation and organizational behavior. It will also be useful for practicing managers interested in understanding creativity and innovation.

This forward-thinking Handbook explores cutting-edge research on how employees within firms should be managed in order to increase their wellbeing and performance. Expert contributors explore an emerging stream of research in human resource management (HRM) which suggests that attention should be paid to how line managers implement HR practices and how employees perceive, understand and attribute these HR practices. Chapters consider the implications of employees' and leaders' HR attributions and their performance, HRM system strength, change, talent management and the role of line managers in the HRM process. Providing an overview of the current knowledge in the HR process research, the Handbook also discusses future avenues and directions for the field. Demonstrating the dynamics of how HR practices impact organisational and individual outcomes, this Handbook will be critical reading for scholars and students of human resource management, organisational behaviour and research methods in business and management. It will also be beneficial for HR professionals seeking to understand how they can increase the effectiveness of their HR management.

'Entrepreneurial identities permeate virtually every facet of the venturing process, but the study of these identities has received surprisingly little attention among scholars. Thomas Duening and Matthew Metzger address this problem with this insightful and timely edited volume. They have compiled an impressive array of research that covers both macro- and micro-level explorations of entrepreneurial identities. Most importantly, these chapters provide numerous examples of tangible advice to interested educators about how to foster the entrepreneurial spirit and build the entrepreneurial identity within their own students. This book is a must-read for anyone interested in entrepreneurial identities.' - Charles Murnieks, Oregon State University, US Entrepreneurship is an academic discipline that, despite decades of growth in research and teaching activity lacks a traditionally distinct or common pedagogy. In this book, editors Thomas N. Duening and Matthew L. Metzger explore entrepreneurial identity as a new basis upon which curricula can be constructed for aspiring entrepreneurs. Critically, this perspective is based on the insight that there is a fundamental difference between venture development and entrepreneur development. Unfortunately, most current interventions for aspiring entrepreneurs focus on the former at the expense of the latter. The editors have collected work from an international team of authors with diverse views on how identity theory applies to entrepreneur development. Chapters focus primarily on macro-level identity issues (that is, how do these entrepreneurial archetypes form, persist, and sometimes change) or micro-level identity issues (that is, how can educators and resource providers identify, communicate, and incentivize identity construction among aspiring entrepreneurs). This book provides a general theoretical background and offers numerous suggestions for application and further research. One example of this is the 'For Further Reading' feature at the end of each chapter which is perfect for assisting those who want to delve deeper into various topics. This essential resource will be of interest to researchers, resource providers and students alike. Contributors include: D. Boje, A. Donnellon, T.N. Duening, R. Gill, B. Mathias, M.L. Metzger, R. Smith, K. Williams-Middleton