This book is a comprehensive guide for coaches on how to use rational-emotive and cognitive behaviour therapy to help coachees with their emotional problems within a coaching context. In this fully updated new edition, Windy Dryden: discusses the eight major emotions that feature in coachees' emotional problems and their healthy alternatives outlines a step-by-step guide to the use of RECBT in the coaching context illustrates these points with a case of a coachee whose progress towards a personal development objective was hampered by an emotional problem and how the coach implemented RECBT to help her deal with the obstacle and resume development-based coaching. Dealing with Emotional Problems in Coaching will be a valuable resource for all those involved in coaching.

The Nature of Leadership includes the most important areas of leadership in a concise and integrated manner with impactful contributions from the most prominent leadership scholars and researchers in the field. Editors John Antonakis and David V. Day provide an in-depth exploration of the major schools of leadership as well as emerging perspectives. This fully-updated text includes new material examining followership, gender, power, identity, culture, and entrepreneurial leadership. The text concludes by unpacking philosophical and methodological issues in leadership such as ethics and corporate social responsibility. The Third Edition has been fully revised and includes new vignettes, examples, statistics, and recommended case studies and TED Talk-type videos to illuminate the essence of leadership.

A FINANCIAL TIMES BUSINESS BOOK OF THE MONTH (APRIL 2017) Humans have become subservient to algorithms. Every day brings a new Moneyball fix - a maths whiz who will crack open an industry with clean fact-based analysis rather than human intuition and experience. As a result, we have stopped thinking. Machines do it for us. Christian Madsbjerg argues that our fixation with data often masks stunning deficiencies, and the risks for humankind are enormous. Blind devotion to number crunching imperils our businesses, our educations, our governments, and our life savings. Too many companies have lost touch with the humanity of their customers, while marginalising workers with arts-based skills. Contrary to popular thinking, Madsbjerg shows how many of today's biggest success stories stem not from 'quant' thinking but from deep, nuanced engagement with culture, language, and history. He calls his method sensemaking. In this landmark book, Madsbjerg lays out five principles for how business leaders, entrepreneurs, and individuals can use it to solve their thorniest problems. He profiles companies using sensemaking to connect with new customers, and takes readers inside the work process of sensemaking 'connoisseurs' like investor George Soros, architect Bjarke Ingels, and others. Both practical and philosophical, Sensemaking is a powerful rejoinder to corporate groupthink and an indispensable resource for leaders and innovators who want to stand out from the pack.

The book deals with problems of visual attention in various lighting conditions, including operator's work in air and road transport during the day, at dusk and during nighttime. Day provides the best condition for transporting people. Night, and to some extent dusk, causes difficulties in perceiving objects and threatens the level of security. Therefore, the experimental part focuses on the basic problems of visual attention under conditions of changing brightness, such as attention shifting, its intentionality and inhibition process and visual search. Stimulus detection times and the efficiency of object identification during simulated flight are also examined, depending on their characteristics and the assessment of aircraft position at night and at dusk, under daytime conditions and when using goggles night vision.

This is a fully updated edition of Personnel Selection, a seminal text on the psychometric approach to personnel selection by a noted expert in the field. * Focuses on cutting-edge topics including the influence of social networking sites, adverse impact, age differences and stereotypes, distribution of work performance, and the problems of selecting new employees using research based on incumbent employees * Questions established beliefs in the field, especially issues that have been characterized as not a problem, such as differential validity, over-reliance on self-report, and faking good * Contains expanded discussion of research and practice in the US and internationally, while maintaining the definitive coverage of UK and European selection approaches * Provides comprehensive yet accessible information for professionals and students, as well as helpful pedagogical tools (technical and statistical boxes, simplified figures and tables, research agenda boxes, key point summaries, and key references)

In the hotly anticipated second edition of Understanding Careers, Kerr Inkson has teamed up with Nicky Dries and John Arnold to take readers on a fascinating journey through the field of Career Studies. Interdisciplinary - the text brings together and critiques a range of perspectives, allowing for a broader and more holistic understanding of the field. Theory and practice - comprehensive coverage of all the key theories and cutting edge research is related to the real world through over 50 cases studies. A new 'Careers in Practice' section contains chapters devoted to self-development, career counselling, and organizational practices. International perspective - contains examples, cases, research, references and statistics from a range of countries. Use of metaphor - the text is structured around commonly used metaphors for careers, helping students relate to the ideas presented and providing a framework for analysis and comparison. Ideal reading for students considering their own career and personal development, as well as those studying career development, career guidance or human resource management within a psychology, education, counselling or business degree.

In today's stressful work environment, organizations can be crippled not only by product failures or dramatic market shifts but by internal demons. Typical problems include distrust, lack of communication, territoriality, and other negative qualities that can fester below the surface and ultimately sap the organization's vitality. But according to these experts in organizational dynamics, it doesn't have to be that way. In truly strong organizations, employees experience joy in performing their tasks and give their utmost to add value and help achieve organizational goals. This provocative book shows how organizations can uncover negative influences in the corporate culture, root them out, and prosper with newly committed, energized employees. You will learn how to: *Understand the causes of negative behavior *Identify the symptoms of corporate "dis-ease" *Measure the impact of these symptoms *Treat problems *Create change--for the better. As the authors argue, sustainable profitability, over the long term, is a function of achieving a balance among financial objectives, customer demands, and employee needs. Through numerous examples, case studies, and diagnostic exercises, the authors show managers and employees, as well as students and researchers of organizational behavior, how to identify the sources of organizational disease and focus on promoting a positive, inclusive culture. The end result? Profitability, better employee retention, and a company that's fun to work for.

This edited collection explores different strands of social constructionist theory and methods to provide a critique of the prevailing discourse of work stress, and introduces a radical new approach to conceptualizing suffering at work. Over the last three decades, stress and other forms of suffering at work (including burn-out, bullying, and issues relating to work-life balance) have emerged as important social and medical problems in Western countries. However, stress is a contested category, not (as many argue) a well-defined clinical, biological and psychological state that affects people in the same way in different cultures and at different times. Thus, a social constructionist perspective helps to shed light on new approaches to prevention and interventions of work stress. This book will be of great interest for students and scholars of sociology, anthropology, social history, history of science, psychology, communication and management, as well as to practitioners (doctors and psychologists), policy makers and employers.

Contrary to the notion that leaders contribute to positive behaviour within organisations, this book reflects growing interest in the 'dark side' of leadership: the unethical and immoral personalities that can reside in positions of power. Drawing on empirical and theoretical analysis, the author examines immorality within leadership and the underlying causes behind this behaviour. Focusing on the impact of institutional pressures, this book analyses how such behaviour is influenced by internal and external factors. By employing a theoretical framework, the author seeks to demonstrate that institutions either compel leaders to be ethical and moral, or in contrast, they actually provide legitimacy for immoral actions. An insightful and thought-provoking read, The Dark Side of Leadership will be of interest to those studying leadership, HRM, and business ethics, as well as social psychology scholars.

This book investigates new insights into the factors influencing empathy in medical students. Addressing the widely perceived empathy gap in teaching and medical practice, the book presents a new study into how this emotion is facilitated in the UK undergraduate medical curriculum, and its influence on doctor-patient relationships. The author utilises Interpretative Phenomenological Analysis (IPA) to investigate how medical students' perspective on empathy changed throughout their education. It presents the risks students perceive when connecting emotionally with patients; their use of detachment as a taught coping mechanism; and the question of how they regulate their emotions. The book reveals the tension between students' connection with and detachment from a patient and their aim to achieve an appropriate balance. The author presents a number of factors which seem to enhance empathy, and explores the balance of scientific biomedical versus psychosocial approaches in medical training. In contrast to the commonly-reported opinion that there has been decline in medical students' empathy, this book contends that student empathy in fact increased during their training. This new study offers invaluable insight into how students and practitioners may be supported in dealing appropriately with their emotions as well as with those of their patients, thereby facilitating more humane medical care.

This book provides a comprehensive view of the application of Relational Gestalt theory to Organisation Development and change interventions in organisations. Uncertainty and frequent change are the hallmark of our times. In the field of Organisational Development and Change, fixed methodologies no longer adequately address the uncertainty and uniqueness of today's more complex change situations and more adaptive approaches to change are needed. Gestalt is a relational, dialogic, and emergent approach which means that it views individuals and organisations as embedded in their context, dependent on, and emerging from within a web of relationships and interactions. As such, Gestalt offers a transformative, integral and bespoke methodology for working with this complexity. This approach supports practitioners to attend to their presence, seek out the most pressing issues and mobilise for sustainable change. Gestalt has at its heart the notion of use-of-self as instrument which allows practitioners to be responsive to emergent issues and situations. Relational Organisational Gestalt is at the leading-edge of Gestalt theory and application in organisational settings.

Continuing the series' tradition of providing scholarly reviews and updates of theory and research, this twenty-seventh volume surveys developments in established areas, such as stress and well-being, consumer behavior, and employee trust, as well as newer topics such as methodological issues in the development and evaluation of multiple regression models, and an examination of the psychological impact of the physical office environment. For advanced students, academics and researchers, as well as professionals, this is the most authoritative and current guide to new developments and established knowledge in the field.

This book provides an introduction to the theory of support-bargaining and money-bargaining. Support-bargaining arises from the propensity of all individuals to seek the support of those around them and is the underlying mechanism of democratic societies. It is also the underlying mechanism of theory formation. Intellectual support-bargaining is the process by which support is assembled for ideas and theories. Mainstream economic theory, or 'neoclassical theory', can be seen as formulated to advance individual interest. It is mainstream because it has assembled sufficient support to give it ascendancy in academia. It reconciles private and public interest in a mathematical account of resource allocation. Money-bargaining, in contrast, explains the process of economic exchange. Transactions are based on information, so that the character of information itself influences the conduct of exchange. This volume provides a radically new explanation of the functioning of human societies that will be recognised as entirely consistent with common observation and experience.

"Finally, a resource....guide...roadmap....to help team members and team leaders alike understand what it takes to function as a high performing team, how doing so can personally enrich your life, and why it's critical for organizations to function only in this way. "The Emotionally Intelligent Team" connects the dots between the task at hand, achieving and making a difference, and personal happiness. Imagine where humankind would be if every entity on the planet operated within a series of high performing teams. Marcia Hughes and James Terrell show us that it's possible "
--Suzanne Kirk, SVP, Branch Service Center, Bank of the West

"We value teams at Medtronic so we know that this book will be a powerful tool in understanding and developing successful team behaviors "
--Michael Mihalczo, District Manager, Walter Cooper, District Manager, Medtronic CRDM

"Marcia Hughes' and James Terrell's latest book, "The Emotionally Intelligent Team," is a 'must read' for every school district, business and organization that wants to ensure high functioning and productive teams. Based on solid research, this easy-to-read book describes the seven social emotional skills necessary for effective teams, and includes practical strategies any team leader can use to develop and maintain an emotionally intelligent team. Marcia's and James' book has been of tremendous value to the work of the senior administrative team in our school district "
--Linda Fabi, Director of Education, Waterloo Region District School Board

"Marcia and James provide a good lens for the way people view others in a team environment. This insight, when combined with measuring one's own EQ through a test such as the Emotional Quotient inventory (EQ-i (R)), provides a powerful lever for improving team performance."
--Steven J. Stein, Ph.D., Founder and CEO of MHS, Co-author of the best seller "The EQ Edge: Emotional Intelligence and Your Success" and author of "Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization"

"Discovering ways to strengthen teams in an organization can lead to impressive improvement in morale, engagement, productivity, and results. "The Emotionally Intelligent Team" will help any team take practical steps toward greater collaboration and effectiveness."
--Brian Twillman, EPA Training Officer & Organization Development Specialist, Lead Author EPA's Team Leader Resource Guide US EPA - Office of Executive Services, Office of the Administrator

"The most important issue in our networked world is teamwork across levels and boundaries. This masterful work offers a completely new perspective, bringing the power of emotional and social intelligence through engaging insights, exercises and stories to high performance teamwork - creating the opportunity for potentially extraordinary results that are seamless, dynamic, and productive."
--Eileen Rogers, Global Director, Leadership Excellence Programs, Deloitte

In this compelling book, authors Marcia Hughes and James Terrell offer practical information and a guide for businesses that want to draw on the power of the emotional competencies of their teams. They reveal how individuals, team members, and leaders can take the steps to become more emotionally intelligent team (ESI) members and show how to put in place the practices and exercises that will help any team grow in emotional intelligence. The book outlines the seven emotional competencies of teams.

Consulting psychology is rapidly growing yet sometimes underappreciated discipline whose goal is to apply psychological science to consultation at three levels: individual, group, and organizational. This foundational volume of the Fundamentals of Consulting Psychology series translates theory and research into a concise, easy-to-read introduction to the field. Case examples help to illustrate the rewarding and important work of consulting psychologists, which includes coaching individuals, assessing and improving work group dynamics, and enhancing organizational systems and processes.

Health professionals, substance abuse counsellors, psychologists, handwriting analysts and experts on physical evidence should be interested in this book that teaches readers about the typical techniques attorneys use to challenge experts' credibility and the basis of their opinions. Pointers on preparation and effective narrative style are included, backed by findings from the emerging literature on the assessment of expert testimony.

Context and Cognition in Consumer Psychology is concerned with the psychological explanation of consumer choice. It pays particular attention to the roles of perception and emotion in accounting for consumers' actions and their interaction with the desires and beliefs in terms of which consumer choice is frequently analyzed. In this engaging book, Gordon Foxall extends and elaborates his theory of consumer action, based on the philosophical strategy of Intentional Behaviorism. In doing so, he introduces the concept of contingency-representation to explore the ways in which consumers mentally represent the consequences of past decisions and the likely outcomes of present consumption. The emphasis is on action rather than behavior and the manner in which the intentional consumer-situation, as the immediate precursor of consumer choice, can be reconstructed in order to explain consumer actions in the absence of the environmental stimuli required by behaviorist psychology. The result is a novel reaffirmation of the role of cognition in the determination of consumer choice. Besides the concept of contingency-representation which the author introduces, the analysis draws upon psychoanalytic concepts, theories of cognitive structure and processing, and the philosophy of perception to generate a stimulating synthesis for consumer research. The book will be of interest to students and researchers in consumer behavior and economic psychology and to all who seek a deeper interdisciplinary understanding of the contextual and cognitive interactions that guide choice in the market place.

Contents:
1. The Workplace Culture 2. Harassment and Bullying within the Workplace 3. Reducing Levels of Aggression 4. Organisational Responses and Responsibilities 5. Safety First and Practical Ideas 6. Ethnic, Culture and Gender Considerations 7. Triggers/Causes of Aggression 8. Managing Aggressive Behaviours 9. The Aftermath of Aggression 10. Inter-agency Considerations 11. Alternatives to Aggression 12. Case Studies

In Myers-Briggs Typology vs Jungian Individuation: Overcoming One-Sidedness in Self and Society, Steve Myers unravels the century-long misinterpretation of Jung's seminal text, Psychological Types, to show how Jung's thinking offers solutions to the conflicts that have torn apart our societies. By challenging the popular interpretation of the Myers-Briggs Type Indicator (R) and similar instruments, Myers argues that we have not only missed Jung's main proposition, but our contemporary interpretation runs counter to it. Myers aims to rediscover the overlooked argument of Jung's Psychological Types and make it of practical relevance to contemporary issues. He intends to refocus rather than discard Myers-Briggs typology, showing that there are further stages of development after becoming a type and that typological principles have a much broader application. Raising queries about the way typology is used in contemporary society, Myers uses literary examples, such as Romeo and Juliet and Carl Spitteler's Prometheus and Epimetheus, to show how one-sidedness leads to conflict and to illustrate Jung's solution to the problem of opposites. He also applies this to real-life political crises by examining the decision-making of key political figures, such as Nelson Mandela, Robert Mugabe, and those involved in Brexit or the Northern Ireland peace process. The latter part of the book relates Jung's process of typological development to his later writings on alchemy, notably the axiom of Maria, to show how they all have a common goal, the transformation of attitude. The book concludes by analysing the implications of the divergence of Myers-Briggs typology and Jungian individuation for the communities who use those ideas. This book puts Jungian individuation back at the forefront of debate and will be essential reading for intermediate and advanced users of Myers-Briggs typology. Due to its political relevance, it will also be of interest to Jungian analysts and their clients, and to academics and students of Jungian and post-Jungian ideas and political science.

This volume is the definitive work on strategic 360 feedback, an approach to performance management that is characterized by: (1) having content derived from the organization's strategy and values; (2) creating data that is sufficiently reliable and valid to be used for decision making; (3) integration with talent management and development systems; and (4) being inclusive of all candidates for assessment. Featuring 30 chapters from leading practitioners in the field, the volume is organized into four major sections: 360 for Decision Making; 360 for Development, Methodology, and Measurement; Organizational Applications; and Critical and Emerging Topics. It presents viewpoints from researchers, scientists, practitioners, and consultants on best practices in the design, implementation, and evaluation of many forms of multirater processes and technologies currently used to support talent management systems.

Systemic-structural activity theory (SSAT), founded by Gregory Bedny, is a relatively new unified framework for the study of efficiency of human performance, equipment, and software design. This book presents new recently obtained data in the field of SSAT that can be used in the study of efficiency and complexity of human performance. With increased cognitive demands to task performance, psychological methods of study of human activity play an important role. New principles and revised methods for the study of human work are supplemented by practical examples in manufacturing, construction industry, aviation, and human-computer interaction. Features: Presents new SSAT data Offers, for the first time, comparative analysis of studying efficiency and productivity from the perspective of ergonomics, psychology, and economics Includes examples of evaluation of economic efficiency of ergonomic innovations Provides advanced self-regulative models of activity and of all cognitive processes that describe strategies of task performance Introduces a new efficient method of morphological and analytical quantitative analysis Discusses new methods of evaluation of complexity and reliability of highly variable computerized and computer-based tasks Work Activity Studies Within the Framework of Ergonomics, Psychology, and Economics presents a comprehensive unified psychological theory that can be utilized as a general approach to the study of human activity not only for ergonomists and psychologists, but also for economists that study the efficiency of human performance.

In this book, the authors develop the theory of the tripartite matrix, consider music as a form of non-verbal communication as a sub-dimension of the matrix, and present empirical studies of the matrices of peoples in three societies in the Middle East. It aids in the project of group analysis.

This book looks at how the physical environment of work shapes organizational behaviour, demonstrating that our physical surroundings at work can have a big influence on employee productivity, performance and wellbeing. Drawing upon the latest research, Organizational Behaviour and the Physical Environment provides comprehensive coverage of the different aspects of the physical environment at work - the buildings, furnishings, equipment, lighting, air quality and their configurations. From theories of psychological ownership and work design, to cultural issues and technology in the workplace, its international range of contributors provide voices from Australasia, North America, Europe and the Middle East. This book will be invaluable supplementary reading for advanced students, researchers and practitioners across the fields of organizational behaviour, HRM, organizational and environmental psychology, and workspace design.

Author Dennis Organ pioneered theories regarding the character and causes of the spontaneous, largely discretionary, often mundane contributions that participants make to organizational effectiveness in journal articles and his previous 1988 text, building on earlier work by Chester Barnard, Daniel Katz, and Robert Kahn. By the early 1990s, it became apparent that the concept of Organizational Citizenship Behavior was evoking considerable interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that "job satisfaction matters". From 1983 to the present time, over 355 articles have been published on Organizational Citizenship Behavior or its conceptual cousins. Interestingly, over half (187) of these papers have been published since 2000. Thus, there is every indication that the interest in Organizational Citizenship Behavior (OCB) has continued unabated, if not intensified. OCB has become a foundation for concepts in Organizational Studies. This text builds on work that has been done on the subject in recent years and seeks to update the record about OCB. The book will provide a "one-stop shopping" resource for teachers, scholars, and graduate students interested in OCB, whether because of application or research purposes. But the book will also offer an important perspective to the reflective practitioner who seeks an understanding of broad conceptual insight on this key topic.

The foundation of organizational psychology, updated to reflect the changing workplace Organizational Psychology: A Scientist-Practitioner Approach, Third Edition provides students with a thorough overview of both the science and practice of organizational psychology. Reflecting changes in the global workplace, the third edition expands coverage of the effects of technology on processes and personnel, the generalizability of theories across cultures, including organizational climate, and employee health and well-being. The new edition retains the hallmark features of the text and * Expanded coverage of the pervasive effects of technology on the social environment of work, including virtual work and the impact of social media. * More graphics, including tables and charts, to help students understand and remember various related concepts and theories. * Includes a unique full chapter on research methods and the use of statistics in understanding organizations. * New chapter on the work/non-work interface, including consideration of both employees' life stages and changes over their careers. * Provides Instructors with comprehensive presentation and testing materials. * More on ethics, in light of relatively recent scandals in corporations and in politics. * Expanded coverage throughout on cross-cultural issues and diversity in organizations. * Additional readings facilitate in-depth learning. Industrial and organizational psychologists contribute to the success of an organization by improving the performance, satisfaction, and well-being of employees. By identifying how behaviors and attitudes can be improved through hiring practices, training programs, and feedback and management systems, I/O psychologists also help organizations transition during periods of change and development. Organizational Psychology: A Scientist-Practitioner Approach, Third Edition is a comprehensive guide to the theory and application of behavioral science in the workplace.