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This book explores the concept of "occupation" in disability well beyond traditional clinical formulations of disability: it considers disability not in terms of pathology or impairment, but as a range of unique social identities and experiences that are shaped by visible or invisible diagnoses/impairments, socio-cultural perceptions and environmental barriers and offers innovative ideas on how to apply theoretical training to real world contexts. Inspired by disability justice and "Disability Occupy Wall Street / Decolonize Disability" movements in the US and related movements abroad, this book builds on politically engaged critical approaches to disability that intersect occupational therapy, disability studies and anthropology. "Occupying Disability" will provide a discursive space where the concepts of disability, culture and occupation meet critical theory, activism and the creative arts. The concept of "occupation" is intentionally a moving target in this book. Some chapters discuss occupying spaces as a form of protest or alternatively, protesting against territorial occupations. Others present occupations as framed or problematized within the fields of occupational therapy and occupational science and anthropology as engagement in meaningful activities. The contributing authors come from a variety of professional, academic and activist backgrounds to include perspectives from theory, practice and experiences of disability. Emergent themes include: all the permutations of the concept of "occupy," disability justice/decolonization, marginalization and minoritization, technology, struggle, creativity and change. This book will engage clinicians, social scientists, activists and artists in dialogues about disability as a theoretical construct and lived experience.
Our jobs are often a big part of our identities, and when we are fired, we can feel confused, hurt, and powerless - at sea in terms of who we are. Drawing on extensive, real-life interviews, Job Loss, Identity, and Mental Health shines a light on the experiences of unemployed, middle-class professional men and women, showing how job loss can affect both identity and mental health. Sociologist Dawn R. Norris uses in-depth interviews to offer insight into the experience of losing a job - what it means for daily life, how the unemployed feel about it, and the process they go through as they try to deal with job loss and their new identities as unemployed people. Norris highlights several specific challenges to identity that can occur. For instance, the way other people interact with the unemployed either helps them feel sure about who they are, or leads them to question their identities. Another identity threat happens when the unemployed no longer feel they are the same person they used to be. Norris also examines the importance of the subjective meaning people give to statuses, along with the strong influence of society's expectations. For example, men in Norris's study often used the stereotype of the ""male breadwinner"" to define who they were. Job Loss, Identity, and Mental Health describes various strategies to cope with identity loss, including ""shifting"" away from a work-related identity and instead emphasizing a nonwork identity (such as ""a parent""), or conversely ""sustaining"" a work-related identity even though he or she is actually unemployed. Finally, Norris explores the social factors - often out of the control of unemployed people - that make these strategies possible or impossible. A compelling portrait of a little-studied aspect of the Great Recession, Job Loss, Identity, and Mental Health is filled with insight into the identity crises that unemployment can trigger, as well as strategies to help the unemployed maintain their mental strength.
This book focuses on human behavioural processes and describes them from an interdisciplinary perspective. It introduces readers to the main theories and approaches in the field of organisational development and change (ODC), and discusses their relevance and purpose with a clear focus on improving how readers perceive and handle change. The book is tailor-made for business students without any background in the humanities, helping them to conceptualise organisational development and change, and to practically organise interventions to increase organisational effectiveness. The book's goal is to help future managers and consultants recognise and handle the 'full situation', which includes purposes, people and relationships. Furthermore, it elaborates on those theories and instruments that can deliver real benefits to real people working in real fuzzy and complex circumstances, and includes several practical cases focusing on the role of the interventionist.
Against the backdrop of research that tells us emotions are playing an increasingly prevalent role in organizations' performance, this text draws on empirical studies to powerfully argue that it is incumbent upon school principals to display emotional leadership within the education system. A Model of Emotional Leadership in Schools sets out the importance of affective wellness in teachers and addresses questions on emotive school management. Bringing together a range of studies, the book elucidates emotion as a managerial tool in the school environment, and considers the interpersonal emotional support of teachers by principals. Ultimately, the text puts forward a new model of emotional leadership in schools to provide practical insights into the ways in which principals can influence, transform, and manage teachers' emotions. This insightful text will be of interest to researchers, academics, and postgraduate students in the fields of school leadership and leadership strategy, as well as educators and school leaders concerned with how interpersonal aspects of emotion management play out within the school context. Izhak Berkovich is a faculty member in the Department of Education and Psychology at the Open University of Israel, Israel. Ori Eyal is Chair of the Graduate Division of Policy, Administration, and Leadership in Education at the Hebrew University of Jerusalem, Israel.
The Existential Leader: An Authentic Leader For Our Uncertain Times invites us to reconsider our preconceptions about leadership, introducing a new model more in line with our uncertain times: existential leadership. Monica Hanaway presents an illuminating overview of existential thinking and describes how an understanding of philosophy can improve leadership, drawing on existing leadership theories to show how this new model is more fitting for the challenges of today. The approach is primarily philosophical, rather than systemic or behavioural. It invites us to re-examine what we think about leaders, whether we really need leaders at all, and, if so, which existential concerns leaders must address. The book offers an introduction to the development of existential thinking and main concerns, including meaningfulness, anxiety, loneliness, freedom, choice and responsibility, authenticity, and values and beliefs. These are explored in the leadership context, with practical approaches for using these in everyday leadership dilemmas. Unique and accessible, The Existential Leader paves a way for modern leadership perfectly suited to the challenging times we live in. Innovative, theoretical and applicable to our changing world landscape, this book will appeal to coaches, HR and L&D professionals, executives, business consultants, and current and future leaders. It will also be of interest to academics and students of coaching psychology, applied philosophy and psychology.
Emotional intelligence is the capability to recognize, use and manage one's own emotions and those of others. The use of emotional information guides thinking and behaviour, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of emotional intelligence of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees. Key features: A foreword by Gill Hasson The first tourism and hospitality book to describe emotional intelligence Covers all major literature, concepts, theories and research findings from the perspective of emotional intelligence. Includes exercises, end of chapter questions, practical examples, student aids and Powerpoint slides for each chapter that can be used in class by academicians and practitioners in their training sessions. The book is intended for use by tourism and hospitality students, researchers and practitioners.
Coping with Lack of Control in a Social World offers an integrated view of cutting-edge research on the effects of control deprivation on social cognition. The book integrates multi-method research demonstrating how various types of control deprivation, related not only to experimental settings but also to real life situations of helplessness, can lead to variety of cognitive and emotional coping strategies at the social cognitive level. The comprehensive analyses in this book tackle issues such as: Cognitive, emotional and socio-behavioral reactions to threats to personal control How social factors aid in coping with a sense of lost or threatened control Relating uncontrollability to powerlessness and intergroup processes How lack of control experiences can influence basic and complex cognitive processes This book integrates various strands of research that have not yet been presented together in an innovative volume that addresses the issue of reactions to control loss in a socio-psychological context. Its focus on coping as an active way of confronting a sense of uncontrollability makes this a unique, and highly original, contribution to the field. Practicing psychologists and students of psychology will be particularly interested readers.
The Psychology of Work integrates psychological theory with personal narrative from global industry leaders, as well as those entering the workforce, to offer tangible insights into the real world of work. It is ideal for students, professionals and anyone with an interest in how successful organizations operate. It charts the development of the field of organizational psychology and provides the key theoretical frameworks. Crucially, it explores how these can be utilized to enhance organizational culture, and why this is so relevant and important in the modern workplace. Through the inclusion of interviews with students, The Psychology of Work reveals what the future workforce expect of the organizations that they are going into and encourages students reading the book to reflect on what kind of leaders they would like to be. The book is also a valuable resource to support professionals and practitioners, highlighting current working practices and the need for change, offering practical guidance on how to bring the 'humane' back into organizational life.
In Coaching Beyond Words: Using Art to Deepen and Enrich Our Conversations, Anna Sheather presents a practical guide for those seeking to incorporate art in their own coaching practice. Complete with case studies and art created by clients, Anna explores how coaching with art connects clients to a deeper level of personal awareness and understanding, which in turn leads to meaningful shifts in personal growth, development and fulfilment. Anna offers the coach an exciting and transformative way to work with their clients by bridging the gap between art and coaching. She covers how to introduce creative approaches, how to support creativity and how to work with the art produced, opening enriching coaching conversations with clients. Anna combines her personal experiences with research that underpins her practice, exploring the benefits of the interdisciplinary nature of art therapy and neuroscience by looking at the field of hemispherical lateralisation to help understand why coaching with art works so effectively. The book also provides a comprehensive guide of how to prepare an art-based coaching session, including contracting, an overview of types of exercises, key principles and approaches to facilitating the image making process, overcoming barriers with coachees and guidance on managing oneself in the process, including managing boundaries. Coaching Beyond Words is the first book to provide an in-depth look at the importance and practicality in interweaving coaching and art, and it forms a complete guide to context, theory and practice. Coaching Beyond Words will appeal to coaches in practice as well as any art therapist seeking to expand their practice into coaching. Additionally, it would be of interest to creative professionals looking to incorporate coaching theory.
Behavioral economics is everywhere – whether used by governments to shape our judgement and decision making, advertisers and marketers to sell products, or even politicians to sell policies, its insights are important and far-reaching.
Behavioral Economics: The Basics is the first book to provide a rigorous yet accessible overview of the growing field that attempts to uncover the psychological processes which mediate all the economic judgements and decisions we make. In seven accessible chapters, the book answers questions like:
- What is behavioral economics?
- How does it help us to understand economic behavior?
- What does it tell us about how people form judgements and make decisions in their private and public lives?
- What does it tell us about the psychological nature of financial catastrophes that afflict our economic system?
With recommended further readings throughout, Behavioral Economics: The Basics is essential for all students taking courses in behavioral economics, economic psychology, consumer psychology, microeconomics and game theory, and also for professionals looking for an accessible introduction to the topic.
Further online resources may be found at www.behaviouraleconomicsbasics.net
Evidence is accumulating that in many contemporary work environments people are literally working themselves to death. But what do we really know about job-related stress and illness? Based on a ten-year study of nearly five thousand workers, this path-breaking book by a distinguished industrial engineer and sociologist and a specialist in industrial medicine identifies a clear connection between work-related illness and workers' lack of participation in the design and outcome of their labours.
The business world is increasingly aware of the value of psychology. And as organizations turn to Occupational Psychologists to help build positive, effective and healthy workplaces, so an increasing number of psychologists are choosing this fascinating area of work to make their impact as a practitioner. But how do you qualify, and what is the job really like? How to Become an Occupational Psychologist is the first book to provide an overview of the educational and professional pathway to becoming an Occupational Psychologist. Providing a summary of what the role entails, and what training is required, it is written by people currently working in the field, sharing not only what helped them in their careers, but also what they learned along the way. Occupational Psychologists Professor Stephen Woods and Professor Binna Kandola have a wealth of experience in both education and consultancy, which they have brought to life in this edition, a perfect companion for anyone interested in moving into this exciting profession.
In today's difficult global economy, work stress is high, and this stress along with other health factors can affect work productivity, satisfaction, safety, absenteeism, turnover, and even workplace violence. As a result, organizations are increasingly turning to occupational health psychology (OHP) to develop, maintain, and promote the health of employees. This second edition of the Handbook of Occupational Health Psychology reviews the history of OHP; theories and models; causes of work problems and risks; resulting symptoms and disorders; prevention, intervention, and treatment strategies used by practicing professions; and methods of research and evaluation. The chapters have been updated since the first edition was published, and several new chapters have been added addressing cross-cultural issues, leadership, pain and musculoskeletal conditions, substance abuse, and organizational justice. With a comprehensive scope and interdisciplinary approach, this book will interest professionals from a range of specialties, including industrial and organizational psychology, human factors, social psychology, health psychology, clinical psychology, public health, preventive medicine, and industrial engineering.
Transform the way your business works. Neuro-Linguistic Programming (NLP) techniques can be applied to all business challenges. As a leader or manager in either the public or private sectors, whatever your industry or size of organisation, you can use NLP to improve your business by changing the mindsets of everyone you work with.
When tailored for practical business application, NLP can help you to identify and deliver efficiencies, hold onto clients in the midst of increasing competition, improve morale and increase organisational performance and results.
"Change Your Business With NLP" is the first genuinely practical guide for managers, showing how to use NLP techniques to overcome specific business problems. You will learn how to: Improve your results as a leaderBuild an exceptional teamManage change more effectivelyChange your organisation's cultureCreate more effective client and customer relationshipsTransform your presentation skillsIncrease the overall performance of your business
Bestselling author Lindsey Agness, an international change management consultant and certified trainer of NLP, uses step-by-step techniques and a broad range of case studies to show you that NLP can deliver measurable results in business.
Leaders work hard to develop strong leadership capabilities in today's modern organizations, for the benefit of their teams and for their own careers. But, sometimes conventional leadership theory fails to explain why our efforts fail to make an impact, and arguably are becoming less and less successful. Why would this be? The answer lies in our evolutionary history. Leadership is integral to our success and evolution as a species, as larger better functioning groups out-survived fragmented groups that did not benefit from strong leadership. Leader-follower relationships are, therefore, deeply ingrained in our brains, our instincts and our behaviour. But, our modern world, with its technology, connectedness and complexity, has evolved much faster than our brains - and our leader-follower behaviour has not caught up. Evolve charts the fascinating development of our evolutionary history to provide a profound understanding of human behaviour around leadership. It also establishes a framework for the modes of leadership that shape the world today. Through case studies and real-world examples, you will gain powerful insights into the nature of leadership now. More importantly, these insights inform the actions you can take in your own life to enable you to become a more aware, mindful, impactful, and successful leader.
To achieve sustainable progress in workplace and societal functioning and development, it is essential to align perspectives for the management of health, safety and well-being. Employers are responsible for providing every individual with a working environment that is safe and does not harm their physical or mental health. However, the current state of the art indicates that approaches used to promote health, safety and well-being have not had the anticipated results. At the level of the enterprise it is widely understood and accepted by all stakeholders that employers share the responsibility of promoting and managing the health of their workers. Evidence indicates that most employers put in place procedures and measures to manage workers' health and create healthy workplaces to meet legal requirements, as a response to requests by employees, as a need to improve company image/reputation, and to improve productivity. This highlights that in addition to legal requirements, the key drivers for companies also include the ethical and business case. While much has been written about role of legislation and the business case for promoting health, safety and well-being, not much is known about the 'ethical case' for promoting employment and working conditions. In this context, this book examines the potential of the link between responsible and sustainable workplace practices, human rights and worker health, safety and well-being and explores how complementary approaches can be used to promote employment and working conditions and sustainability at the organizational level. It offers a framework for aligning different approaches and perspectives to the promotion of workers' health, safety and well-being and provides recommendations for introducing such an approach at the enterprise level.
This book is the first to comprehensively cover research methods for building occupant behavior. As this is of growing importance for building design and for building performance optimization, the book aims to provide a sound scientific basis for experimental studies in this field. It introduces the reader to fundamental questions about the topic and unfolds the different fields related to occupant actions and comfort. This is followed by more general questions about developing an appropriate research method and experimental design. A comprehensive overview of sensors for monitoring environmental and also behavioral and action-related quantities helps to set up an experiment. In this context, different experimental environments and data collection methods (in-situ, laboratories, surveys) are introduced and discussed in terms of their suitability for the respective research question. Furthermore, data management and reporting is addressed. The book concludes with fundamental challenges in conducting occupant studies, with chapters on ground truth, ethics and privacy.
One of the most important requirements of leadership is effective communication. The idea that some people are natural leaders and that others will never learn to show good leadership is now outdated. It has been replaced by the conviction that leadership and communication skills can be learnt. This second edition of Communication in Organizations continues to give clear advice and guidance on communicating in a range of different contexts in the workplace. From handling complaints and breaking bad news to negotiating deals and giving presentations, it explores the building blocks to effective communication skills, nurturing the leadership qualities required in any organization. By defining the abstract concepts of 'organization' and 'communication', it provides readers with the necessary skills to conduct any conversation on a professional manner. Illustrated with concrete examples throughout, this new edition includes a new chapter on career coaching, with exercises and ideas for role-play to enable the ideas to come alive. The three parts work seamlessly to expand the readers' conversation skill-set as they progress through the book. Communication in Organizations is an invaluable resource for students of management and business psychology, as well as those taking courses who are already in the workplace. The practical aspects compliment both introductory and advanced courses in interpersonal communication, leadership and business and professional communication.
This book provides a comprehensive review of the state-of-the-art on the adaptive and maladaptive functions of humor. Humor is inescapable in our daily interactions - also at the work place. Affiliative, self-enhancing, self-deprecating and aggressive humor can all occur at work and have unique and sometimes ambiguous effects. The volume presents humor research on five important workplace topics: teams, leadership, negotiation, learning, and health. It combines and integrates research from a range of fields, including work and organizational psychology, social psychology, communication, linguistics and sociology. In highlighting research gaps and stating future research questions, the book provides a sufficient starting point for further research on humor in relation to the aforementioned topics. For practitioners, recommendations are provided specific to each area.
This book reinvigorates the debate about the origins and development of police culture within our changing social, economic and political landscape. An in-depth analysis and appreciation of the police socialisation, identity and culture literature is combined with a comprehensive four-year longitudinal study of new recruits to a police force in England. The result offers new insights into the development of, and influences upon, new police recruits who refer to themselves as a "new breed" of police officer. Adding significantly to the police culture literature, this original and empirically based research also provides valuable insights into the challenges of modern policing in an age of austerity. Scholars of policing and criminal justice, as well as police officers themselves will find this compelling reading.
This book analyses the learning experiences of students of Business English at a Chinese university. It addresses several topical issues in English for Specific Purposes (ESP) education and Business English teaching, including how ESP students learn, how they develop multiple identities. In particular, it focuses on their professional identity in the classroom, and how these identities are transferred to the workplace. This allows the author to present a model of learning Business English that corresponds to the lived experiences of students in China, but which can also be applied to other ESP learner contexts. In doing so, he demonstrates how to research the professional identity of ESP learners from multiple perspectives, and contributes to the validity of research on language learning and learner identity. This book will appeal to scholars of English for Specific Purposes, Second Language Acquisition, and TESOL Education.
This book discusses the latest findings on ensuring employees' safety, health, and welfare at work. It combines a range of disciplines - e.g. work physiology, health informatics, safety engineering, workplace design, injury prevention, and occupational psychology - and presents new strategies for safety management, including accident prevention methods such as performance testing and participatory ergonomics. The book, which is based on the AHFE 2017 International Conference on Safety Management and Human Factors, held on July 17-21, 2017, in Los Angeles, California, USA, provides readers, including decision makers, professional ergonomists and program managers in government and public authorities, with a timely snapshot of the state of the art in the field of safety, health, and welfare management. It also addresses agencies such as the Occupational Safety and Health Administration (OSHA) and the National Institute for Occupational Safety and Health (NIOSH), as well as other professionals dealing with occupational safety and health.
A state-of-the-art psychological perspective on positivity and strengths-based approaches at work This handbook makes a unique contribution to organizational psychology and HRM by providing comprehensive international coverage of the contemporary field of positivity and strengths-based approaches at work. It provides critical reviews of key topics such as resilience, wellbeing, hope, motivation, flow, authenticity, positive leadership and engagement, drawing on the work of leading thinkers including Kim Cameron, Shane Lopez, Peter Clough and Robert Biswas-Diener.
Compassion positively correlates to happiness and increases in psychological capabilities, as supported by a substantial body of research. The concept of compassion has been used in a diversity of fields, applications and motivations. The first chapter of this book attempts to theoretically suggest how compassionate and self-compassionate interventions can benefit both the patients and health practitioners, by 1. Investigating the relevance/importance of considering different cultural backgrounds and 2. By introducing emergent findings on self-kindness and 3. By highlighting the significance of self-care. Authors' of the other chapters examine pain, compassion and the importance of two-way motivational communication in the medical field between patient and physician and the positive correlation between compassion, and physiological and psychological health.
In the last century, changes to the nature and patterns of women's working lives have been vast. Notably, the huge increase in women's participation in the paid workforce means that today women are retiring in unprecedented numbers. How do they cope with this lifestyle transition? What major difficulties do they face? How do they process the problems associated with managing this transition in fulfilling ways while juggling family, financial, friendship, ageing and health issues? To date, most retirement studies have focused on men, and therefore gender-specific issues relating to post-work life, such as the pay gap, the double shift, women's longer lifespans and their traditional roles as carers and social nurturers, have been afforded far less attention. Women and Retirement: Challenges of a New Life Stage is the first book of its kind to examine women's retirement using a lifespan perspective. Based on the authors' extensive study of over 1,000 retired Australian women as well as current research, the book presents models of various retirement trajectories and compares women's experiences with the more widely researched retirement experiences of men. Moore and Rosenthal consider the nature of the transition from full-time work to retirement and the many different pathways and factors influencing this journey: women's financial status in the retirement years; their health changes; and the varied activity patterns they adopt. Women and Retirement is a comprehensive, up-to-date and evidence-based review of the female retirement experience. It will be invaluable for courses on ageing and health within psychology, women's studies, social work and sociology, and for use by practitioners in these fields.
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