An invaluable resource for wealth managers advising individuals, couples, and families, this book explains why human emotions drive all investor behavior and makes a powerful case for why advisors need to be aware of such emotions in advising clients-especially in high-stakes situations. Despite the fact that wealth advisors may employ algorithms, fancy financial models, economic theory, and predictive reasoning to forecast future investment returns, according to seasoned wealth management advisor Chris White, people-in other words, clients-basically decide how much risk to take with their money based on emotional factors such as the love they received as children, early life experiences of loss and "imperfect love," psychic wounds, and family traumas. A must-read for anyone in the wealth management profession, including wealth advisors, financial consultants, certified financial analysts, and retirement advisors, this groundbreaking book offers a radically new and well-articulated framework for managing relationships with clients as well as the essential tools to advise, mentor, and guide clients in making financial management decisions. Readers will understand how to recognize the emotional and psychological factors behind investor behavior and apply this insight to be a better wealth advisor. The author explains why early childhood experiences of love, joy, and loss and sometimes very subtle family dynamics play a key role in adult investor behavior; why being sensitive to an individual's unique psychological "systems" is key to being able to accurately assess his or her tolerance and acceptance of risk-taking as part of the wealth management process; what can cause a client's personality to change, especially in high-stress or high-stakes situations; and how to employ sophisticated client relationship management practices such as curiosity, appreciative inquiry, and powerful questioning to understand clients' needs at a deep psychological level. Outlines a powerful and insightful client management approach that wealth advisors and financial consultants can use to build stronger, more enduring relationships with all types of clients Highlights effective strategies that advisors can use to advise their clients, especially in high-stakes situations of market volatility or economic uncertainty Enables financial advisors to understand the subtle emotional factors and hidden human psychology that drive all investing and wealth management discussions and decision making Provides insights distilled from more than 20 years of experience in wealth management

This book brings a new perspective on why some leaders succeed more than others when taking charge of an organization. Based on in-depth case studies-in which four new leaders and their teams in large and complex international organizations were tracked for over a year-this book uncovers that success in managing transition is directly related to leaders' ability to balance seven tensions appropriately to the context. The reader will learn how the four leaders balanced these seven tensions (mission, relationship, reciprocity, decision-making style, pace of change, development dilemmas and loyalty), with more or less successful results.The reasons for each leader's effectiveness are explored and analyzed, allowing the authors then to extrapolate some general conclusions about the ways in which these tensions are revealed during all leadership transitions. Evidently, the success or failure of a new leader is the result of the way multiple actors (the new leader, his or her boss, his organization and its stakeholders) behave-before and during the taking charge. These multiple interactions are revealed and discussed.

This book offers a multidisciplinary and multi-domain approach to the most recent research results in the field of creative thinking and creativity, authored by renowned international experts. By presenting contributions from different scientific and artistic domains, the book offers a comprehensive description of the state of the art on creativity research. Specifically, the chapters are organized into four parts: 1) Theoretical Aspects of Creativity; 2) Social Aspects of Creativity; 3) Creativity in Design and Engineering; 4) Creativity in Art and Science. In this way, the book becomes a necessary platform for generative dialogue between disciplines that are typically divided by separating walls.

In this book about deception and self-deception in and beyond the workplace, Stein portrays a psychological, ethical, cultural, and spiritual crisis that cannot be reduced to a business crisis. He shows how the language of economics shrouds loss, dread, rage, despair, and brutality in the guise of rational business necessity. For example, the act of ridding a workplace of thousands of people has become magically, "euphemistically" transformed into an impersonal, bottom line based exercise in downsizing and outsourcing. As Stein explores the role of euphemism in the official doctrines and public claims of business, he also portrays how people experience the trauma of repeated mass layoffs, and the constant turmoil over shifting workroles and uncertain job security. Stein shows how the inner experience of downsizing, reengineering, and corporate medicine becomes part of a person's very essence and structure, not some unfortunate epiphenomenon.

Three extensive case studies--one of downsizing (and related social engineering concepts), one of managed care, and another of the U.S. prairie's adaptation to life afterthe Oklahoma City bombing--provide the evidence for his interpretation. Stein supplements these with telling analyses of the concept of spin, the popularity of Scott Adams' "Dilbert" cartoons, George Orwell's trenchant use of euphemism in his novels, and the web of words on which the Nazis' extermination program was spun. He shows how our priorities have created long-term massive social casualty for the sake of short-term gain. Further, he shows how a widespread cultural ethos of scarcity and callousness transcends the boundaries of workplace and business. He calls for an ethical awakening from our self-deceptions and the social harm we have done in the name of good business, and for direct, honest language that expresses our feelings and intentions.

City schools, especially those attended by working class and ethnic minority pupils are teh catalysts of many significant issues in educational debate and policy making. They bring into sharp focus questions to do with class, gender and race relations in education; concepts of equality of opportunity and of social justice; and controversies about the wider political economic and social context of mass schooling.

America, Western Europe and Australia have all taken a keen interest in the problems of urban schooling. The contributors to this collectiona of original essays all share a concern about these problems, although they approach them from a wide range of theoretical and ideological positions.

Gerald Grace and his contributors criticis the current limitations of urban education as a field of study and they present a foundation for a more historically located and critically informed inquiry into problems, conflicts and contradictions in urban schooling. Part I presents contributions on theories of the urban. Part II focuses upon the history of urban education both in Britain and the USA. Part III discusses contemporary policy and practice with essays relating to education in inner city London and in New York City.

This book was first published in 1984."

As globalization permeates both consumer and labor markets, organizational workforces in the 21st century are comprised of greater diversity along a number of demographic dimensions. To keep pace with the changing business environment, research has considered what diversity means and its impact on group and organizational functioning. As such, there is a substantial body of research that investigates the concept of diversity, its effects, and the processes that underlie these effects. However, the number of questions regarding the what, why, and when of diversity still remain. In The Oxford Handbook of Diversity and Work, edited by Quinetta Roberson, scholars across a variety of disciplines including psychology, sociology, management, law, and social work address these questions with the goal of providing a broad and deep understanding of the field. Based on comprehensive reviews of diversity theory and research from different perspectives, the authors highlight gaps in our current understanding of diversity in organizations and offer insightful directions for future research. With each chapter pushing forward evolution in our understanding of the operation of diversity, Roberson invites the reader into a thoughtful and provocative conversation about the study of diversity in the workplace.

Discover the importance of industrial and organizational psychology in everyday life with Aamodt's INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: AN APPLIED APPROACH, 9E. This updated edition presents the latest developments and technology in use as the award-winning author balances recent research and proven theory with practical application. You master critical skills as you analyze in-depth topics such as interview survival, creating job descriptions, performance appraisals, the latest employment law, job satisfaction, work motivation and leadership. You also explore emerging topics such as gamification and the virtual workplace. This edition keeps your interest with humor, relevant case studies, real examples and a welcoming writing style. Innovative and up-to-date charts, tables and flowcharts reflect the latest statistics and developments in the field. In addition, meaningful exercises help you better understand today's complex industrial and organizational issues.

Features work of diverse scholars and represents research conducted in different regions of the world. Unique and timely volume to provide assistance with planning, conducting and publishing international leadership research.

-Number one text for depth and comprehensive coverage: detailed analysis of existing knowledge and practice -Comprehensively updated in 7th edition with latest research findings, theoretical developments and applications to practice. -Well structured and easily navigable: topic areas clearly defined and packaged to fit course delivery -Unmatched authority: highly recognized author and five previously successful editions -Links theory to practice to help students learn and apply key skills -Offers a strong UK-originated alternative to other US-oriented texts -Flexible and cross-disciplinary: applies to a broad range of professional roles and contexts

This book provides an introduction to systems psychodynamic theory and its application to organisational consultancy, research and training, outlining systems dynamics methods and their historical and theoretical developments. Systems Psychodynamics is an emerging field of social science, the boundaries of which are continually being refined and re-defined. The 'systems' designation refers to open systems concepts that provide the framing perspective for understanding the structural aspects of organisational systems. These include its design, division of labour, levels of authority, and reporting relationships; the nature of work tasks, processes and activities; its mission and primary task; and the nature and patterning of the organisation's task and sentient boundaries and the transactions across them. This book presents a critical appraisal of the systems psychodynamics paradigm and its application to present-day social and organisational difficulties, showing how a holistic approach to organisational and social problems can offer a fresh perspective on difficult issues. Bringing together the theory and practice of systems psychodynamics for the first time, this book provides an examination of the systems psychodynamics paradigm in action. This book gives an accessible and thorough guide to understanding and using systems psychodynamic ideas for analysts, managers, policy makers, consultants and researchers in a wide range of professional and clinical settings.

This book is designed to extend the field of organizational learning in several ways. The contributors from three continents bring different perspectives on processes and outcomes of knowledge creation and sharing in and between organizations in diverse contexts. They use approaches and concepts from numerous disciplines including the arts, economics, geography, organizational studies, psychology, and sociology. The contributions enrich the spatial turn in organization studies by offering fresh insights for researchers who seek to attend to the contextual dimensions of the phenomena they are studying. They provide examples of organizational places and spaces that have not yet received sufficient attention, as diverse as temporary international organizations and computer screens.

This open access book presents a novel multidisciplinary perspective on the importance of human flourishing. The study of the good life or Eudaimonia has been a central concern at least since Aristotelian times. This responds to the common experience that we all seek happiness. Today, we are immersed in a new paradoxical boom, where the pursuit of happiness seems to permeate everything (books, media, organizations, talks), but at the same time, it is nowhere, or at least very difficult to achieve. In fact, it is not easy to even find a consensus regarding the meaning of the word happiness. Seligman (2011), one of the fathers of the positive psychology, confirmed that his original view the meaning he referred to was close to that of Aristotle. But, he recently confessed that he now detests the word happiness, since it is overused and has become almost meaningless. The aim of this open access book is to shed new light on human flourishing through the lenses of neurosciences and health, organizations, and arts. The novelty of this book is to offer a multi-disciplinary perspective on the importance of human flourishing in our lives. The book will examine further how different initiatives, policies and practices create opportunities for generating human flourishing.

"Communication as Organizing "unites multiple reflections on the role of language under a single rubric: the organizing role of communication. Stemming from Jim Taylor's earlier work, "The Emergent Organization: Communication as Its Site and Surface "(LEA, 2000), the volume editors present a communicational answer to the question, "what is an organization?" through contributions from an international set of scholars and researchers. The chapter authors synthesize various lines of research on constituting organizations through communication, describing their explorations of the relation between language, human practice, and the constitution of organizational forms. Each chapter develops a dimension of the central theme, showing how such concepts as agency, identity, sensemaking, narrative and account may be put to work in discursive analysis to develop effective research into organizing processes. The contributions employ concrete examples to show how the theoretical concepts can be employed to develop effective research.
This distinctive volume encourages readers to discover and develop a truly communicational means of addressing the question of organization, addressing how organization itself emerges in the course of communicational transactions. In presenting a single and entirely communicational perspective for exploring organizational phenomena, grounded in the discourse of communicational transactions and the establishment of relationships through language, it is required reading for scholars, researchers, and graduate students working in organizational communication, management, social psychology, pragmatics of language, and organizational studies.

International overview of TA as a method of organizational development. Summarizes and brings together key developments in the field. Includes case studies.

* The first book on storytelling aimed specifically at market researchers * Defines four types of story and provides clear guidance on revamping deliverables to appeal to the decision-making audience * Empowers market researchers to bring their analysis to life and their ideas to the management table * Includes examples from a range of art forms to illustrate the foundations of good storytelling

Over recent years, many companies have developed an awareness of the importance of an active, rather than passive, approach to wellbeing at work. Whilst the value of this approach is widely accepted, turning theory into effective practice is still a challenge for many companies. The Routledge Companion to Wellbeing at Work is a comprehensive reference volume addressing every aspect of the topic. Split into five parts, it explores different models of wellbeing; personal qualities contributing to wellbeing; job insecurity and organizational wellbeing; workplace supports for wellbeing; and initiatives to enhance wellbeing. The international team of contributors provide a solid foundation to research and practice, including contemporary topics such as architecture, coaching, and fitness in the workplace. Edited by two of the world's leading scholars on the subject, this text is a valuable tool for researchers, students, and practitioners in HRM and organizational psychology.

Management Extra brings all the best management thinking together in one package. These are practical training suitable for Diploma level qualifications in management. They are ideal for delivering management development workshops courses at a range of levels. This Facilitator's Guide fully details the books in the series and how to use them to deliver management courses effectively, efficiently and to meet awarding body criteria.

This practical guide offers management, psychology, and related professionals comprehensive background in-and robust methods for evaluating-frequently litigated wage and hour issues. Wage and hour compliance is impacted by numerous sources including federal laws such as the Fair Labor Standards Act, state and local laws, guidance from government enforcement agencies and court decisions. This book provides a clear and understandable overview of the legal context along with methods for data collection and analysis to measure and evaluate compliance pertaining to commonly litigated disputes, such as independent contract classification, FLSA exemptions, pay equity, and off-the-clock work. This framework for understanding and responding to such cases is suitable to both those new to the field and expert consultants while also acting as a springboard for further research in this increasingly relevant legal area. Included in the coverage: * Trends in wage and hour litigation. * Applicable data collection methods for evaluating wage and hour compliance. * Assessing employment status. * Strategies to measure and prevent off the clock work. * Factors that impact meal and rest break compliance. * Stages of a class-action lawsuit. * Statistical sampling and analyses. * Understanding and analyzing pay equity. Wage and Hour Law: Guide to Methods and Analysis fills knowledge needs for an audience that includes management and industrial/organizational psychology graduate students interested in legal issues as well as testifying experts, external consultants, HR practitioners, management professionals, and labor economists.

Organizational communication is at a crossroads and professional communicators and leaders alike need to up their game. In this insightful and practical guide, leadership psychologist Dr. Laura McHale shows how neuroscience can help, surveying the field to reveal the science that is most applicable to organizations and providing an evidence-based approach to dramatically boost the effectiveness and impact of communications. From structural dynamics to occupational aprosodia, from the threat (and opportunities) of GPT-3 to the neuroscience of Zoom fatigue, she takes the reader on a fascinating journey of how neuroscience can help unlock the potential of communicators and the organizations they work for.

An unmatched collection of resources perfect for psychologists, scholars, and HR practitioners In The Wiley Blackwell Handbook of the Psychology of Recruitment, Selection and Employee Retention, an expert team of authors presents a comprehensive and authoritative perspective on critical issues in employee recruitment, selection, and retention. Every chapter offers an in-depth review of the most recent literature and provides academics, researchers, industry practitioners, and students with a holistic reference to relevant data and theory. The book includes job analyses, biodata, simulation exercises, talent management guides, talent assessment guides for leadership development, and online employee selection strategies.

The Vulnerable Humanitarian challenges the prevalence of stress and burnout culture within the aid sector, laying bare the issues of power, agency, security and wellbeing that continue to trouble organisations and staff. Engaging and insightful, this book illustrates the problematic and unrealistic expectations of aid workers through the archetype of the perfect humanitarian, and considers why burnout is so endemic, yet so rarely acknowledged, within aid organisations. The book provides practical means through which staff and managers can reflect upon and discuss damaging organisational cultures and behaviours, and develop a more inclusive and caring work environment. Drawing on original academic research and interviews with national and international aid workers and development experts, the book proposes a feminist, anti-racist and decolonial agenda in challenging oppressive systems and structures within the sector. With extensive professional experience as an aid worker herself, Gemma Houldey also shares her own struggles with mental health and what she has learned from feminist practices for self- and collective care. Proposing new ways of addressing wellbeing that are sensitive to the multi-faceted personalities and lived experiences of people working on aid and development programmes, The Vulnerable Humanitarian is essential reading both for current aid sector employees and for prospective employees and students.

The first book to explore conflict resolution in coaching specifically. Written in a refreshingly engaging way, taking the reader through a number of cases that are very relatable. Takes a very applied approach, and introduces the REAL Conflict Coaching System for coaches to follow.

* Has broad international reach, and gives voice to those involved in policing around the world * Communicates insights from internationally known editors and contributors * A unique collection covering vital law enforcement issues of our time

The chapters contributed to this book have been written by the staff and associates of The Tavistock Consultancy Service, whose distinctive competence is in the human dimension of enterprise and the dynamics of the workplace. From their own perspectives, they tell a story of the experience of working as consultants over the decade with individuals, teams and whole organizations. The intention is to identify and explore some of the key themes that have emerged and how these affect and influence the understanding of leadership and management in contemporary organizations. No attempt is made to reach a consensus, but rather to raise and map out a territory of continuing question and debate. The themes covered in the book are: the emotional world of the organisation and its significance for understanding, decision and action; different perspectives on the nature and exercise of leadership; the dynamics of resistance to change and of creativity; the impact of contextual change on re-shaping the concept of the organization; different ways organizations are responding to issues of personal challenge or vulnerability.Contributors: David Armstrong, Andrew Cooper, Tim Dartington, William Halton, Sharon Horowitz, Linda Hoyle, Clare Huffington, Kim James, Anton Obholzer, Jane Pooley

First published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.