Conversational effectiveness is a barometer of human thriving and facilitating insightful conversations is a powerful method for accelerating psychological change and collaboration. This ground-breaking professional book provides a map of Breakthrough Conversations together with a practical toolkit for enhancing awareness, emotional resilience and creativity. Neuroscience, mindfulness and psychological research shows that awareness is pivotal to skilful conversations. By supporting clients to observe and manage their own body-brain states during conversation, they can learn to switch on the physiological systems that support more authentic, agile, and attuned interactions. Three body-brain states, reactive, habitual and reflective - characterised as Red, Amber and Green (RAG) - are differentiated in terms of body-sensations and behaviours, and these correspond to predictable interactive patterns. Facilitated to experience more emotionally resilient conversations, clients access their natural capacities for collaboration, compassion and shared creativity. This journey, through the five stages of Breakthrough Conversations, drawing on the RAG frame and a number of other practical models, is richly illustrated with case studies from working one-to-one and with pairs. Coming to see conversations as a dance driven by the interactions of underlying needs and emotions frees clients to make paradigm shifts in their self-awareness and interpersonal effectiveness. This book, and the approach it outlines, will be essential reading for coaches, consultants, leaders and all professionals seeking to choreograph more insightful conversations.

A practical guide to complement what young women have learned in school and to prepare them for smooth transition into career, social and home life upon graduation Comes with cases which enhance in-depth understanding of women's multiple roles at work and home, as well as workplace challenges as female leader Fitting for millennial women who face new challenges in the trend of gig economy Looks at how to create inclusive and diverse workplace culture

Introduces readers to aspects of work psychology at a greater depth Includes relevant critical cultural discussions Intriguing discussion of modern critiques of work and how the concepts of work psychology as well as those of some thinkers outside of psychology might confirm, moderate, repudiate and address these critiques

Based on the psychology of Carl Jung, this illuminating new book invites coaches to extend their toolbox with deep, creative, and efficient professional methods that derive from a new perspective on coaching. In using the unconscious archetypes as a practical active psychological database for change, the Jungian coach can contribute significant modification in the coachee's expected behavior. Jungian Coaching can be applied in evaluating the coachee, the team, and the corporation. This book translates Jungian psychology into simple comprehensive concepts. Each chapter translates theoretical concepts and rationale to thepractice of coaching. Illustrated with practical examples from the corporate world and life coaching, it offers Jungian Coaching tools and techniques. By integrating the Gestalt psychology principle of the "here and now" into Jungian concepts, the author develops a new coaching tool that enables an activation of archetypes as a useful and empowering coaching experience. A valuable introductory resource for all those involved in coaching relationships, this book can empower coachees and serve as a compass for personal growth. It will be of great interest to practicing coaches, executives, human resource managers, consultants, and psychotherapists.

Highlights cultural differences in terms of Quality of Life Provides a guide to the current field of global well-being and to future research Suggests improvements in Quality of Life Recognizes the presence of cultural differences resulting from social status, age, gender, class, race, and ethnicity Offers background information for governments, professionals, and policy makers

The Vulnerable Humanitarian challenges the prevalence of stress and burnout culture within the aid sector, laying bare the issues of power, agency, security and wellbeing that continue to trouble organisations and staff. Engaging and insightful, this book illustrates the problematic and unrealistic expectations of aid workers through the archetype of the perfect humanitarian, and considers why burnout is so endemic, yet so rarely acknowledged, within aid organisations. The book provides practical means through which staff and managers can reflect upon and discuss damaging organisational cultures and behaviours, and develop a more inclusive and caring work environment. Drawing on original academic research and interviews with national and international aid workers and development experts, the book proposes a feminist, anti-racist and decolonial agenda in challenging oppressive systems and structures within the sector. With extensive professional experience as an aid worker herself, Gemma Houldey also shares her own struggles with mental health and what she has learned from feminist practices for self- and collective care. Proposing new ways of addressing wellbeing that are sensitive to the multi-faceted personalities and lived experiences of people working on aid and development programmes, The Vulnerable Humanitarian is essential reading both for current aid sector employees and for prospective employees and students.

The first book to explore conflict resolution in coaching specifically. Written in a refreshingly engaging way, taking the reader through a number of cases that are very relatable. Takes a very applied approach, and introduces the REAL Conflict Coaching System for coaches to follow.

The book offers an in-depth analysis of the challenges of establishing authority within collaborative efforts. It introduces the concept of cumulative authority, arguing that communicating authority effectively is key to the creation and success of collaborations. Rice uses a communication-as-constitutive of organizations perspective to reconsider organizational authority, typically thought of in terms of leadership, as instead negotiated in communication among collaboration members as they attempt to influence the collaboration's direction. Drawing from an extensive two-year case study of emergency management collaborations, the book traces potential influences on collaborative authority, including members' knowledge and expertise, organizational structures and hierarchies, and the material world, including documents, technologies, and the natural environment. This book is a valuable empirical resource for organizational communication and management students and scholars. It will also appeal to community collaborators and organizers, and contains advice and reflection questions for practitioners.

Unique approach from a high-profile author and speaker Very few texts exist on designing for psychological and physiological needs, and those that do exist are heavy academic tomes of little use to busy managers and designers The book is written by a practicing environmental psychologist, with both research and consulting experience, giving a unique and pragmatic perspective on office design and operation

* The book deals frankly about the underbelly of career dynamics-the barriers people confront and how to face them as constructively as possible. * It especially addresses underrepresented individuals. The perspective is mostly from the point of view of people discriminated against with some attention to what supervisors and organizations should do about it. * Based on real life examples that many people face, covering the gamut of tough employment situations. * Combines career coaching, with insights from executive coaching, an insider's HR perspective and insights about equity, diversity, inclusion, and anti-racism.

Based on a case study of leadership communication in a time of organizational change, this book gives new leaders insights into the tools and skills needed to become effective, motivating communicators in their leadership careers. Taking a holistic approach to communication and leadership, the book argues that employees buy in to change when they collectively feel engaged in meaningful work that will enrich the lives of customers, employees, and investors. Based on ethnographic research, it approaches the topic through an absorbing fiction-like retelling of an organization's successful navigation of change against the backdrop of the 2007 mortgage crisis. In doing so, it establishes a framework for leaders to understand the principles behind how and why buy-in is generated in organizations. This unique approach allows readers to visualize leadership communication principles in practice. Fostering Employee Buy-in is ideal as a supplementary text in introductory leadership communication, management, and business courses or as a text for new leaders interested in inspiring organizational change.

Introducing the notion of boredom into the academic context, Boredom and Academic Work proposes a fresh sociological perspective on boredom and academic work alike. It invites a reader to reflect on the essence of boredom and the nature of academic work from the sociological perspective. It constitutes methodological and conceptual guidance for all those interested in their own emotions both at work and outside. It also provides an original, interactional and essential definition of boredom and a novel standpoint for observing academic work, both in its systemic and practical level, and shows how the academic system influences its subjects' well-being, motivation, emotions, and practices. Covering various approaches from the qualitative methodology, linguistics, sociology of work, emotions, and higher education, and telling a story of research and teaching university staff, the book will be of interest to researchers in a broad range of areas and the general academic public as well.

* Has broad international reach, and gives voice to those involved in policing around the world * Communicates insights from internationally known editors and contributors * A unique collection covering vital law enforcement issues of our time

* Has broad international reach, and gives voice to those involved in policing around the world * Communicates insights from internationally known editors and contributors * A unique collection covering vital law enforcement issues of our time

In 1979, Suzanne C. Kobasa propounded her theory of "hardiness" where she hypothesized her 3Cs: Commitment, Control, and Challenge, as the basic ingredients of hardiness that make an individual stress resilient. She was one of the early researchers who paid attention to personality features and illustrated that individuals who experience high level of stress without mental and physical illness have a different personality from those who become ill in stressful conditions. In current times, the discourse has enjoyed a sustained scholarly interest but there is hardly any study on the corporate professionals or the Indian context. Since the early 1990s, India has joined the corporate world and has been a fast-developing country. This changed state of affairs provides a broader scope of study on hardy personality in coping with stress in the Indian context. This book examines the efficacy of hardiness on the Indian corporate professionals in the post-globalization scenario. It endeavours to situate Kobasa's foundational theorisation along with those offered by other scholars in the context of the contemporary life situations with a focus on India. It presents a hypothesis that in the Indian context, culture could be looked upon as yet another basic component of hardiness. Culture and Resilience at Work offers an assessment of the significant contribution of Indian culture as one of the major contributing components in enhancing hardiness in corporate professionals. It will be of interest to researchers, academics, professionals, and students in the fields of stress management, human resource management, social psychology, culture studies, and organizational behaviour.

provides an overview of the area of OBM-IDD summarizes the extant literature offers research-to-practice recommendations includes operational strategies for building successful service settings synthesizes the published literature and directs practice and research in the areas of assessment and evaluation, training, supervision, and performance improvement, systems interventions, and organizational development an integral aid for professionals looking to improve different aspects of service delivery

provides an overview of the area of OBM-IDD summarizes the extant literature offers research-to-practice recommendations includes operational strategies for building successful service settings synthesizes the published literature and directs practice and research in the areas of assessment and evaluation, training, supervision, and performance improvement, systems interventions, and organizational development an integral aid for professionals looking to improve different aspects of service delivery

Directly addresses the issue of recruiting, educating, and retaining the 'next generation of aviation professionals' (NGAP).Explores a variety of threats and opportunities as the air transport industry grapples with the issue and charts a course for a sustainable future.Brings together a diverse set of viewpoints, academic philosophies, real-world examples and perspectives to enhance the global conversation and lead to a more positive outcome.Accessible and applicable to all disciplines within the global industry.

* This book goes beyond theoretical material to include clinical and personal perspectives from a broad range of highly accomplished women psychotherapy group leaders * This book explores the following objectives: the development of psychotherapy group leader identity among women, unique challenges female leaders face due to social adaptation that influence transference and countertransference around themes of nurturance and power, aspects of how female-identified group leaders experience their power and authority in relationship to their groups, different transferences/projections a woman leader might be faced with, as well as topics related to intersectionality, and the impact of gender-binary assumptions on group leadership and dynamics * Practical application for training and group leadership as well as significant theoretical and social value

Through a 'dialogue' between two experts with different backgrounds, this book offers a new way to consider executive coaching via psychodynamic counselling.

This book is an expansion and major updating of the highly successful Theories of Learning for the Workplace, first published in 2011. It offers fascinating overviews into some of the most important theories of learning and how they are practically applied to organisational or workplace learning. Each chapter is co-authored by an academic researcher and an expert in business or industry, providing practical case studies combined with a thorough analysis of theories and models of learning. Key figures in education, psychology, and cognitive science present a comprehensive range of conceptual perspectives on learning theory, offering a wealth of new insights to support innovative research directions and innovation in learning, training, and teaching for the upcoming post-Covid-19 decades. Containing overviews of theories from Argyris, Decuyper, Dochy & Segers, Engestroem, Ericsson, Kolb, Lave & Wenger, Mezirow, Raes & Boon, Schoen, Senge, and Van den Bossche, this book discusses: Learning of employees in the digital era Workplace learning High impact learning Informal learning Adult learning Learning & development didactics (L&D) Reflective practice Transformational learning Experiential learning Deliberate practice Communities of practice Team learning Organisational learning Expansive learning Combining theory and practice, this book will be essential reading for all trainee and practising educational psychologists, organisational psychologists, researchers, and students in the field of lifelong learning, educational policy makers, students, researchers, and teachers in vocational and higher education. It will also be of interest to those involved in training trainers and teacher training.

Traditionally, coaching psychologists have worked with people who aren't experiencing significant mental distress or have diagnosed mental illness. This book describes an innovative and challenging project of bringing coaching psychology to the lived experience of individuals with a diagnosed mental illness, Borderline Personality Disorder (BPD). The authors present a case for why coaching psychology needs to be constructively challenged to broaden its base and be more inclusive and of service to people experiencing BPD in particular. The book describes a coaching interaction involving coaching psychologists and a number of individuals with BPD who had completed a behavioural skills programme (Dialectical Behaviour Therapy; DBT). It explores the epistemological and practice tensions involving the dominance of clinical recovery (elimination of symptoms) in mental health services and personal or psychological recovery (originating in the narratives of people with a diagnosis of mental illness who yearn to live a life worth living). This book, written amidst the Covid-19 pandemic, makes a compelling case for coaching psychologists to engage with the philosophy and practice implications of personal recovery, at both professional and personal levels. It will be vital reading for those engaged in coaching psychology and for the education, training and continuous professional development of coaches and coaching psychologists.

Organization and Education Development combines reflective thinking and practice, action research living theory, and organization development to explore the self-discovery of meaning and purpose. It charts a journey undertaken by the author in pursuit of professional development through self-awareness and self-change as a fully integrated person and a better professor. This book is about an individual's integrative journey of self-discovery. The author's narrative includes values and organizational development concepts and theories shared with fellow travelers, including supervisors, friends, and students. He shares invaluable insights and examples with the reader, using a model of a six-spoke wheel of final discovery and the MICAI intersection model. These integrative guides provide examples on how to search for what is best in everyday life and what gives us true meaning, encouraging personal reflection and ways of nurturing appreciation for our own lives. This multidisciplinary book combines western and eastern models and philosophies and draws from organization development, positive psychology, and education development. It will be ideal reading for students, researchers, and academics in the fields of organizational development, organizational psychology, social psychology, and education. It will appeal to any reader interested in learning about self-development. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

This book outlines how coaches and leaders use Agile frameworks and coaching psychology to create behavioural change and to lay the foundations of success. Using the latest coaching approaches from executive, team, and systemic team coaching, the book shows how coaches can use Agile frameworks at the level of mindset and behaviours. The book demonstrates well-known frameworks such as Scrum, DSDM, and Lean Startup to support change and success. Readers will learn about the Six Lenses of Systemic Team Coaching including the individual mindset, interpersonal skills, team working and collaboration skills, and awareness of the external business environment, to create true business agility. Becoming Agile is an indispensable resource for professional coaches who work with organisations that want to become Agile, as well as business leaders looking for a meaningful way to reap the benefits promised by agility. "This book is perfect for business leaders, entrepreneurs, and indeed anyone new to the world of agile leadership." David Taylor, Founder, Naked Leader "Here we have a pragmatic and readily applicable approach to integrating both concept and practice across these two evolving domains." David Clutterbuck, Special Ambassador, European Mentoring and Coaching Council "This book is a great resource for coaches who want to continue developing skills that will support leaders, teams, and organizations in building business agility." Ahmed Sidky, Ph.D., President of the International Consortium for Agile (ICAgile) Laura Re Turner is an accredited coach, trainer, and facilitator who works with leaders and teams to develop an Agile mindset, behaviours, and the skills to thrive through change. Before becoming a coach, Laura delivered enterprise software projects as a project and programme manager, technology consultant, and software developer. She is the Founder and Managing Director of Future Focus Coaching.

This is a fully revised and updated second edition of the successful Techniques for Coaching and Mentoring, also incorporating the best bits of its sister text Further Techniques for Coaching and Mentoring. The book presents a comprehensive and critical overview of the wide range of tools and techniques available to coaches and mentors. With a strong academic underpinning, it explores a wide range of approaches, and provides techniques both for use with clients and to support professional development of the coach or mentor. Key features include: Easy-to-use resources and techniques for one-to-one coaching; Case studies throughout the text, helping to put theory into practice; An overview of different theoretical approaches; A dedicated section on 'themes for the coach' discussing coaching across cultures, evaluating your coaching and looking after yourself as a coach; and Downloadable worksheets for each technique. Techniques for Coaching and Mentoring 2nd Edition is an invaluable resource for professional coaches and mentors looking to enhance their practice, and for students of coaching and mentoring.