College Student Leadership Development introduces the idea that we all play a part in producing leadership and that learning how to participate in the process of leadership is something that all college students need to learn as part of their college academic experience. Rather than approaching leadership from the traditional model emphasizing specific skill sets, this book acquaints students with how to learn leadership using the ReAChS model of leadership development (Reflection, Assessment, Challenge, Support). It then encourages students to directly engage their own experiences to hone their leader identity and understanding of leadership as well as improve their leadership knowledge and skills. Step-by-step exercises lead students in reflecting on their experiences, assessing themselves, choosing challenges, creating support networks, and finally capturing and communicating to others what they have learned. Throughout, examples of student leaders' experiences provide readers with powerful examples of others' successes and struggles in leadership alongside the latest psychological research on learning and development.

This collection featuring chapters by leading international practitioners will offer an introduction to coaching psychology for those new to it, including students, trainees, psychologists, and coaches. Introduction to Coaching Psychology covers key topics, including the background and development of coaching psychology, the coach-coachee relationship, coaching psychology approaches and models, and themes such as assessment, contracting, and the setup in coaching psychology practice. Applications in coaching psychology are considered, including a look at particular coaching psychology specialisms and interventions, as well as discussions about working in organisations, working with young people, and life and personal coaching. Professional practice issues, such as boundaries and best practice, and coaching and diversity, are also explored. Furthermore, a review of coaching psychology research is presented. The book also offers a rich collection of case studies to illustrate the practice of coaching psychology in a real-world setting and concludes with a consideration of the future of the field. This timely and accessible book will be essential reading for anyone new to the field, as well as coaches, psychologists, and counsellors interested in the theory, research, and practice of coaching psychology.

Work Pressures fills the void of research on the nature of pressures on individuals in the workplace. It offers a broad view of how work pressures can compromise the performance and vitality of individuals and their organizations. The contributions to this volume not only confirm communication's centrality to the problems work pressures pose, but also open an interdisciplinary conversation about how to learn from and, ultimately, manage them. Specific topics covered include the proliferation of communication technologies, organizational discourse, work overload, and generational differences in the workplace.

These books grew out of the perception that a number of important conceptual and theoretical advances in research on small group behavior had developed in recent years, but were scattered in rather fragmentary fashion across a diverse literature. Thus, it seemed useful to encourage the formulation of summary accounts. A conference was held in Hamburg with the aim of not only encouraging such developments, but also encouraging the integration of theoretical approaches where possible. These two volumes are the result. Current research on small groups falls roughly into two moderately broad categories, and this classification is reflected in the two books. Volume I addresses theoretical problems associated with the consensual action of task-oriented small groups, whereas Volume II focuses on interpersonal relations and social processes within such groups. The two volumes differ somewhat in that the conceptual work of Volume I tends to address rather strictly defined problems of consensual action, some approaches tending to the axiomatic, whereas the conceptual work described in Volume II is generally less formal and rather general in focus. However, both volumes represent current conceptual work in small group research and can claim to have achieved the original purpose of up-to-date conceptual summaries of progress on new theoretical work.

This collection brings together some leading figures in Gestalt coaching to take stock of the field and consider how it might move forward. It covers the principles of Gestalt coaching and encourages practitioners to rethink the application of Gestalt in new ways and new settings - e.g. leadership, management and team development. Individual chapters also explore radical and personal perspectives on Gestalt coaching, from considering the place of embodiment to 'being' in coaching practice and looking at the transformational micro-moments of the client encounter.

Work Pressures fills the void of research on the nature of pressures on individuals in the workplace. It offers a broad view of how work pressures can compromise the performance and vitality of individuals and their organizations. The contributions to this volume not only confirm communication's centrality to the problems work pressures pose, but also open an interdisciplinary conversation about how to learn from and, ultimately, manage them. Specific topics covered include the proliferation of communication technologies, organizational discourse, work overload, and generational differences in the workplace.

This book reviews the full coaching outcome research literature to examine the arguments and evidence behind the use of executive coaching. Erik de Haan presents the definitive guide to what works in coaching and what changes coaching brings about, both for individual coaches and for organisations and commissioners. Accessibly written and based on contemporary quantitative research into coaching effectiveness, this book considers whether we know that coaching works, and, if so, whom it works for, and what it offers to those involved. What Works in Executive Coaching considers the entire body of academic literature on quantitative research in executive and workplace coaching, assessing the significant results and explaining how to apply them. Each chapter contains direct applications to coaching practice and clearly evaluates the evidence, defining what really works in executive coaching. Alongside its companion volume Critical Moments in Executive Coaching, this book is an essential guide to evidence-based effectiveness in coaching. It will be a key text for all coaching practitioners, including those in training.

This rich collection offers new perspectives on the future of coaching and coaching psychology, with insight from a broad range of contributors reflecting a wide variety of viewpoints. It captures the ongoing evolution of coaching practice, inviting contribution to conversations as they unfold. Mary Watts and Ian Florance skillfully bring together authors from backgrounds in law, finance, education, psychology and HR to examine the nature of change and assess current and future developments. Emerging Conversations in Coaching and Coaching Psychology considers influences from within coaching itself, discussing topics including ethics, diversity, supervision and reflective learning, and from other disciplines, assessing the offerings of psychometric assessment, trauma studies and neuroscience. It also considers the impact of social changes as seen in business, education and leadership, and concludes with a look at the future of coaching. This book will be of great interest to coaches and trainee coaches interested in changes and developments in the field, who aren't afraid to ask questions and who are open to reflecting on their own assumptions and approaches to practice.

This is the first book to look at the psychological processes that enable humor to affect people and teams in the workplace. It recognizes that humor plays many roles beyond making people feel happier and more productive, and acknowledges humor's potential darker side as well. Bringing together a small but growing field of study, the book features chapters around core psychological topics such perception, creativity and stress, while also addressing organizational issues such as leadership, teamwork, and social networks. The collection concludes with chapters on the role of humor in recruitment processes, as well as how humor consultants work with organizations. Each chapter in The Psychology of Humor at Work not only provides a comprehensive review of what is known in that area, but also considers future directions for research and practice. It will prove fascinating reading for students, practitioners and researchers in organizational psychology, HRM, and business and management.

Every day, workers are injured, made ill, or killed on the job. Most often, workers experience these harms individually and in isolation. Particular occurrences rarely attract much public attention beyond, perhaps, a small paragraph in the local newspaper. Instead, these events are normalized. This membrane of normalcy, however, is ruptured from time to time, especially after a disaster. This edited collection draws together original case studies written by leading researchers in Australia, Canada, Great Britain, Sweden, and the United States that examine the politics of working disasters. The essays address two fundamental questions: what gets recognized as a work disaster? And how does the state respond to one? In some instances, it seems self-evident that a disaster has occurred. For example, when a mine explodes killing tens or hundreds of workers simultaneously, the media and politicians recognize that this is not just a personal tragedy for the families of the victims, and that more troubling questions need to be asked about how this could happen. In other circumstances, however, the process that determines what gets recognized as a disaster is much more complicated. "Working Disasters" addresses the politics of recognition in case studies of the long-haul trucking industry, repetitive strain injuries, and lung disease in miners. Once it has recognized that a working disaster has occurred, the state typically goes beyond its routine responses to the daily toll of work-related deaths and injuries. Inquiries may be initiated to review the adequacy of regulatory systems and laws may be amended. Sometimes disasters produce meaningful change, but often they do not. In this text, the politics of response is considered in studies of a factory fire, the loss of an offshore oilrig, lung disease among miners, a mine explosion, and the prosecution of health and safety offences. This book will be of use to occupational health and safety activists and professionals; academics and upper-year students in: industrial relations, labour studies, labour history, law, political science, and sociology.

As we approach the 21st century, there is a discernable shift in policing, from an incident-driven perspective to a proactive problem solving stance often described as "community policing." In this volume a panel of 21 psychologists examine the changing directions in policing and how such changes impact on psychological service delivery and operational support to law enforcement agencies. The book describes existing and emerging means of providing psychological support to the law enforcement community in response to police needs to accommodate new technology, community-oriented problem solving technology, crime prevention, and sensitivity to community social changes. Senior psychologists who are sworn officers, federal agents and civilian employees of federal, state and local law enforcement agencies comprise the team of chapter authors. Their perspectives encompass their collective experience "in the trenches" and in law enforcement management and administrative support roles. They discuss traditional applications of psychology to police selection, training and promotion processes, and in trauma stress management and evaluation of fitness for duty. Concerns related to police diversity and police family issues are also addressed, as are unique aspects of police stress management. Additional chapters are dedicated to establishing psychological service functions that currently are less familiar to police agencies than they are to other government and private sector service recipients. These chapters are devoted to police psychologists as human resource professionals, as human factors experts in accommodating to new technology and to new legal requirements, as organizational behavioral experts, and as strategic planners. This text is recommended reading for two groups: *police and public safety administators whose work takes them--or should take them--into contact with police psychologists; *practicing and would-be police psychologists concerned with the emerging trends in the application of psychology to police and other public safety programs.

To succeed in business, your message must be heard, understood and remembered. This book, with its combination of practical tips and case studies from the experts, will help you to become a more powerful and persuasive speaker, whether pitching for business or presenting to the Board. As a consultant in speech training, I can recommend it unreservedly. Clare Willis, Senior Consultant, Speak First Training, London YOU CAN BECOME A CONFIDENT PUBLIC SPEAKER Speaking is one of the most powerful ways of influencing others at work and in life. And yet for many of us, speaking in front of large or small groups of people is one of our greatest fears. Speaking Persuasively shows you how to convert anxiety into effective communication. LEARN HOW TO GIVE DYNAMIC PRESENTATIONS AND SPEECHES Using real examples, Speaking Persuasively shows you how to hone your speaking skills in business and politics, in the classroom and in the community. It explains how to order your material, attract the audience's attention (and keep it), control your voice and adapt your techniques for different situations. It also includes practical advice on making a successful business pitch, communicating across cultures and handling the media. Speaking Persuasively is for anyone who wants to become a more persuasive and more impressive public speaker. Valuable information that will make the first-timer more comfortable and the gifted public speaker more persuasive. Shari Armistead, Senior Media Advisor to Queensland Minister for Education Strips away the mystery of the mass media performance. A useful guide for those on both sides of the microphone. Ellen Fanning, television and radio presenter

Understanding the complex dynamics involved in workplace disputes helps improve the way organizations deal with unwelcome but inevitable occurrences. These issues have been researched from different perspectives, but previously such research has failed to ask how flattened organizational form might impact ways of resolving disputes, focusing instead on what occurs in conventional, hierarchical organizations only. In Co-operative Workplace Dispute Resolution, Elizabeth Hoffmann considers the question of how workplace disputes are raised in the absence of formal hierarchy. In contrast to conventionally organized businesses, co-operatives attempt to evenly distribute power and ownership and encourage worker control through egalitarian ideologies, flattened management structures and greater information sharing. Like conventional businesses, though, they still pursue goals relating to profit and efficiency. Dr Hoffmann argues that lessening hierarchy and sharing power, as occurs in co-operatives, provides insight into how greater worker involvement and ownership might operate in a less extreme and more modest form in conventional mainstream business. This book focuses on dispute resolution strategies at matched pairs of worker co-operatives and conventional businesses in three very different industries: coal mining, taxicab driving, and wholefood distribution. The author's central finding is that the worker co-operative members have access to more dispute resolution strategies than their conventionally employed counterparts. This leads to the conclusion that benefits might be achieved by conventional businesses that wish to embrace specific attributes usually associated with co-operatives, including management-employee cooperation, shared ownership, or greater workplace equality.

A unique compendium of international investigations into motivation and performance, this book offers chapters by industrial and organizational psychologists from the United States, Europe, Australia, and Japan as they share their theories, concepts, empirical evidence, and practical evidence regarding the subject. The volume focuses on three distinct themes: * the relationship between motivation and performance * practical examples of building and strengthening the motivating potential with particular attention paid to productivity and the health of the employees * the development of work motivation over time and the change of the relative importance of central variables Work Motivation provides an exceptional blend of modern theoretical approaches, technologically sound techniques for solving practical problems, and empirical results to prove theoretical and technical validities.

Compliance with federal equal employment opportunity regulations, including civil rights laws and affirmative action requirements, requires collection and analysis of data on disparities in employment outcomes, often referred to as adverse impact. While most human resources (HR) practitioners are familiar with basic adverse impact analysis, the courts and regulatory agencies are increasingly relying on more sophisticated methods to assess disparities. Employment data are often complicated, and can include a broad array of employment actions (e.g., selection, pay, promotion, termination), as well as data that span multiple protected groups, settings, and points in time. In the era of "big data," the HR analyst often has access to larger and more complex data sets relevant to employment disparities. Consequently, an informed HR practitioner needs a richer understanding of the issues and methods for conducting disparity analyses. This book brings together the diverse literature on disparity analysis, spanning work from statistics, industrial/organizational psychology, human resource management, labor economics, and law, to provide a comprehensive and integrated summary of current best practices in the field. Throughout, the description of methods is grounded in the legal context and current trends in employment litigation and the practices of federal regulatory agencies. The book provides guidance on all phases of disparity analysis, including: How to structure diverse and complex employment data for disparity analysis How to conduct both basic and advanced statistical analyses on employment outcomes related to employee selection, promotion, compensation, termination, and other employment outcomes How to interpret results in terms of both practical and statistical significance Common practical challenges and pitfalls in disparity analysis and strategies to deal with these issues

Compliance with federal equal employment opportunity regulations, including civil rights laws and affirmative action requirements, requires collection and analysis of data on disparities in employment outcomes, often referred to as adverse impact. While most human resources (HR) practitioners are familiar with basic adverse impact analysis, the courts and regulatory agencies are increasingly relying on more sophisticated methods to assess disparities. Employment data are often complicated, and can include a broad array of employment actions (e.g., selection, pay, promotion, termination), as well as data that span multiple protected groups, settings, and points in time. In the era of "big data," the HR analyst often has access to larger and more complex data sets relevant to employment disparities. Consequently, an informed HR practitioner needs a richer understanding of the issues and methods for conducting disparity analyses. This book brings together the diverse literature on disparity analysis, spanning work from statistics, industrial/organizational psychology, human resource management, labor economics, and law, to provide a comprehensive and integrated summary of current best practices in the field. Throughout, the description of methods is grounded in the legal context and current trends in employment litigation and the practices of federal regulatory agencies. The book provides guidance on all phases of disparity analysis, including: How to structure diverse and complex employment data for disparity analysis How to conduct both basic and advanced statistical analyses on employment outcomes related to employee selection, promotion, compensation, termination, and other employment outcomes How to interpret results in terms of both practical and statistical significance Common practical challenges and pitfalls in disparity analysis and strategies to deal with these issues

As organizations grow increasingly complex and unpredictable, the topic of proactivity at work has become of great importance for contemporary workplaces. Proactivity drives performance and innovation of teams and organizations and boosts individuals' well-being and careers. When individuals are proactive, they use their initiative at work to bring about a better future. They scan for opportunities, persist until change is achieved, and take charge to prevent problems' future reoccurrence. In this book, leading scholars on proactivity from across North America, Europe, Asia, and Australia explore how, why, and when individuals are motivated to initiate change within their organizations or themselves and examine the consequences of various forms of proactivity at work. Individual chapters explore specific concepts of proactivity, such as proactive voice, job crafting, and career proactivity, as well as highlight individual processes and organizational dynamics that underlie successful proactivity at work. By providing insights on key advances and future directions for proactivity theory, research, and practice, Proactivity at Work synthesizes what we already know and identifies what we still need to learn about making things happen at work. This book is relevant to all those involved or interested in Work Psychology and Business, including Human Resource Management scholars.

Coping with Lack of Control in a Social World offers an integrated view of cutting-edge research on the effects of control deprivation on social cognition. The book integrates multi-method research demonstrating how various types of control deprivation, related not only to experimental settings but also to real life situations of helplessness, can lead to variety of cognitive and emotional coping strategies at the social cognitive level. The comprehensive analyses in this book tackle issues such as: Cognitive, emotional and socio-behavioral reactions to threats to personal control How social factors aid in coping with a sense of lost or threatened control Relating uncontrollability to powerlessness and intergroup processes How lack of control experiences can influence basic and complex cognitive processes This book integrates various strands of research that have not yet been presented together in an innovative volume that addresses the issue of reactions to control loss in a socio-psychological context. Its focus on coping as an active way of confronting a sense of uncontrollability makes this a unique, and highly original, contribution to the field. Practicing psychologists and students of psychology will be particularly interested readers.

In A Theory of Environmental Leadership, Mark Manolopoulos draws on his original model of leading outlined in his cutting-edge book Following Reason to derive and develop the first properly systematic model of eco-leadership. Suppose humanity's relation with the Earth may be described in terms of leadership "stages" or modalities: once upon a time, the Earth led or ruled humanity, and now we humans rule or lead the Earth. When the Earth led, the Earth flourished; now that humankind leads, the Earth flounders - ecological crises multiply and intensify. However, there might be a third stage or modality of leadership: humanity leading for the Earth, leading in a way that allows the world, including humans, to re-flourish. What would be the nature of this truly environmental form of leadership? A Theory of Environmental Leadership identifies and critically analyzes the two basic and incompatible positions associated with the way we construe and interact with the non-human: anthropocentrism (human supremacism) and ecocentrism (ecological egalitarianism). By rigorously analyzing and leveraging this polarity, this book outlines an innovative theory of eco-leadership together with some of its confronting-but-necessary measures. Expansive and incredibly timely, A Theory of Environmental Leadership is ideal for a range of audiences, from scholars and students of environmental leadership studies to activists and policymakers. The book's remarkable clarity and engaging character also makes it suitable for the general public.

This book provides an accessible and clear description of key theories of systemic coaching and how they can be applied to coaching practice. Structured around five different ways of thinking about systems, the book provides coaches with a high-level overview of different systems theories and how those theories may be applied in practice. Readers are invited to consider each of the five different ways of thinking through the lens of philosophy, purpose and practice: Which theories most resonate for you? How do these systemic perspectives shape your purpose for coaching, and how do they show up in the way that you coach? With examples and case material throughout, Coaching Systemically aligns coaching with the realities and challenges of organisations operating in an ever more complex world. Readers will walk away from the book with a clearer understanding of what it means to coach 'systemically' and new ideas as to how they can translate insights into practice. Coaching Systemically will be key reading for coaches in practice and in training, consultants and anyone interesting in systemic approaches.

There is a growing recognition of the increasing importance of 'local leadership' practice within multi-unit service contexts, given the threat to costly land-based retail infrastructures from smart technologies. Multi-site organizations are economically significant, but currently under-researched and poorly understood. In Effective Multi-Unit Leadership, Chris Edger looks at that key managerial cohort in the retail, hospitality and service sectors operating between the centre and unit - the Multi-Unit Leader (MUL). This district, area or regional manager, is tasked with maximising revenue and profit from a complex and ambiguous positional space, being sandwiched between the centre and unit, facing the MUL paradox: how do they motivate unit managers and team members to provide great service whilst simultaneously fulfilling the Centre's compliance agenda? Based on extensive case study research across a range of multi-unit service organisations, Edger advances an Integrated Model of MUL that elucidates how key activities (sales-led service, systems and standards - 3Ss) are driven through behavioural practices (commitment, control and change - 3Cs) underpinned by MUL personal characteristics (expertise, emotional intelligence and energy - 3Es). Central to this model is the notion of 'portfolio optimisation through social exchange' (POSE) where MULs apply 'local leadership', leveraging their portfolios through the deft application of exchange-based currencies. Replete with case studies, Effective Multi-Unit Leadership will appeal to high potential unit managers; existing multi-unit leaders who want to improve their performance levels; and retail/service directors wishing to train and coach their direct reports; as well as business educators and those with an academic interest in organisational studies.

This Leadership book is part of the Human Centered Book Trilogy, the 2021 volumes of the Routledge Human Centered Management HCM Series. HCM books are pioneering transformation from the traditional humans-as-a-resource approach of the industrial past, to the humans at the center management and organizational paradigm of the 21st century. HCM is built on the talent and wellbeing of people in the workplace driving work engagement, quality standards, high performance and productivity for long-term organizational sustainability in the global VUCA (volatile, uncertain, complex, ambiguous) environment. This book was carefully crafted by recognized human centered scholars emphasizing the need for a new type of leader responsive to challenges of the knowledge age, global connectivity and instant communications. The book displays a comprehensive framework for the transformation of common individuals into sensible leaders with high capacity to improve organizational culture using Soft Skills to meet critical responsibilities. Sensible leaders are human centered, insightful, prudent, focused on the needs and feelings of followers. They are integral and ethical leaders serving as guides, coaches and mentors, not forcing followers but perceiving clues and responding promptly to solve organizational challenges. They perform honorably in personal and work environments always caring for the common good. This and its two complementary titles Human Centered Organizational Culture: Global Dimensions and Soft Skills for Human Centered Management and Global Sustainability are timely readings for leaders, managers, researchers, acdemics, practitiones, students and the general public working in organizations across industries and sectors wordwide pursuing quality standards, organizational transformation and sustainability.

This collection brings together some leading figures in Gestalt coaching to take stock of the field and consider how it might move forward. It covers the principles of Gestalt coaching and encourages practitioners to rethink the application of Gestalt in new ways and new settings - e.g. leadership, management and team development. Individual chapters also explore radical and personal perspectives on Gestalt coaching, from considering the place of embodiment to 'being' in coaching practice and looking at the transformational micro-moments of the client encounter.

How should you create a systematic learning programme in your organisation? How is research relevant to the employment process? What does job enrichment entail and how can it benefit the employee and the organisation? Personnel Psychology: An Applied Perspective 3e focuses on the connections between psychological theory and human resource management in South Africa. Personnel psychology deals with the psychological factors that drive and affect individuals in the workplace. The textbook covers the main areas of human resource management activity, utilised to achieve organisational objectives, and analyses of how these activities might be carried out by managers.

Volume 2 of Shipp and Fried's edited collection includes chapters that address how time impacts groups, organizations, and methodological choices.