Unique approach from a high-profile author and speaker Very few texts exist on designing for psychological and physiological needs, and those that do exist are heavy academic tomes of little use to busy managers and designers The book is written by a practicing environmental psychologist, with both research and consulting experience, giving a unique and pragmatic perspective on office design and operation

Unique approach from a high-profile author and speaker Very few texts exist on designing for psychological and physiological needs, and those that do exist are heavy academic tomes of little use to busy managers and designers The book is written by a practicing environmental psychologist, with both research and consulting experience, giving a unique and pragmatic perspective on office design and operation

* Has broad international reach, and gives voice to those involved in policing around the world * Communicates insights from internationally known editors and contributors * A unique collection covering vital law enforcement issues of our time

Through a 'dialogue' between two experts with different backgrounds, this book offers a new way to consider executive coaching via psychodynamic counselling.

Through a 'dialogue' between two experts with different backgrounds, this book offers a new way to consider executive coaching via psychodynamic counselling.

The literature on Change Management works from the premise that management possesses the power to achieve change and this is evident in that resistance is little more than a footnote in most textbooks. This assumption sits uneasily, however, with the high failure rate of Change Management interventions. This book seeks to explain this paradox by providing a critical 'relational' approach towards Change Management. What would a book on Change Management look like that takes resistance seriously? This book attempts precisely this by exploring how resistance is as much a part of change as the strategies of those that seek to enact it. The findings are drawn from a qualitative study of organizational transformation in a Local Government Authority in the UK. Its detailed empirical insights enable readers to explore organizational change from many different perspectives considering issues such as the strategic use of metaphor and counter-metaphors; management and employee resistance; organizational politics and cynicism. It will be of interest to researchers, academics, and students interested in change management, organizational studies, human resource management, and critical management studies.

Translating traditional coaching methods and competencies for use in the online world, this informative and timely guide shows coaches how to transform their face-to-face practice into one that utilises technological means of communication with clients, mentors, and everyone else associated with their practice. The book offers up-to-the-minute practical and ethical information from two world-expert coaches, leaning on their combined 50 years of experience and study. It covers the practice of online coaching via email, chat, audio/telephone and video methods, as well as the ethics of online coaching (including an ethical framework), case material, supervision, mentoring and training, and a look into the future of the coaching profession in light of technological developments and the culture of cyberspace. Whether you are a coach-in-training or established Coaching Master, this book is an accessible and invaluable tool for taking and maintaining your coaching services online.

This book presents an unprecedented qualitative research study on relational changes in mediation with a truly interdisciplinary outset, drawing on the literature on psychology, alternative dispute resolution and business. Mediation's potential to induce changes in parties' relationships as an advantage of the process is commonly mentioned in the literature. However, despite its being a key to reconciliation, relational changes in mediation has not yet been a topic of foundational and fine-grained qualitative enquiry. As the first study in the literature, this research uses in-depth interviews with mediation parties and the qualitative methodology of interpretative phenomenological analysis in order to explore participants' lived experiences. The phenomenological stance ensures a particularly rich data set and a nuanced interpretative analysis. This pioneering piece of research seeks to enter mediation parties' true experiences as closely as possible, moving beyond pre-existing theoretical, quantitative and large-scale qualitative explorations. The themes are discussed in the context of theory, research and practice. Therefore, this book advances knowledge about mediation both in theoretical and practical terms. Innovative conclusions and recommendations are provided for developing mediation practice, mediation training programmes, and further research.

Traditionally, coaching psychologists have worked with people who aren't experiencing significant mental distress or have diagnosed mental illness. This book describes an innovative and challenging project of bringing coaching psychology to the lived experience of individuals with a diagnosed mental illness, Borderline Personality Disorder (BPD). The authors present a case for why coaching psychology needs to be constructively challenged to broaden its base and be more inclusive and of service to people experiencing BPD in particular. The book describes a coaching interaction involving coaching psychologists and a number of individuals with BPD who had completed a behavioural skills programme (Dialectical Behaviour Therapy; DBT). It explores the epistemological and practice tensions involving the dominance of clinical recovery (elimination of symptoms) in mental health services and personal or psychological recovery (originating in the narratives of people with a diagnosis of mental illness who yearn to live a life worth living). This book, written amidst the Covid-19 pandemic, makes a compelling case for coaching psychologists to engage with the philosophy and practice implications of personal recovery, at both professional and personal levels. It will be vital reading for those engaged in coaching psychology and for the education, training and continuous professional development of coaches and coaching psychologists.

Traditionally, coaching psychologists have worked with people who aren't experiencing significant mental distress or have diagnosed mental illness. This book describes an innovative and challenging project of bringing coaching psychology to the lived experience of individuals with a diagnosed mental illness, Borderline Personality Disorder (BPD). The authors present a case for why coaching psychology needs to be constructively challenged to broaden its base and be more inclusive and of service to people experiencing BPD in particular. The book describes a coaching interaction involving coaching psychologists and a number of individuals with BPD who had completed a behavioural skills programme (Dialectical Behaviour Therapy; DBT). It explores the epistemological and practice tensions involving the dominance of clinical recovery (elimination of symptoms) in mental health services and personal or psychological recovery (originating in the narratives of people with a diagnosis of mental illness who yearn to live a life worth living). This book, written amidst the Covid-19 pandemic, makes a compelling case for coaching psychologists to engage with the philosophy and practice implications of personal recovery, at both professional and personal levels. It will be vital reading for those engaged in coaching psychology and for the education, training and continuous professional development of coaches and coaching psychologists.

Conversational effectiveness is a barometer of human thriving and facilitating insightful conversations is a powerful method for accelerating psychological change and collaboration. This ground-breaking professional book provides a map of Breakthrough Conversations together with a practical toolkit for enhancing awareness, emotional resilience and creativity. Neuroscience, mindfulness and psychological research shows that awareness is pivotal to skilful conversations. By supporting clients to observe and manage their own body-brain states during conversation, they can learn to switch on the physiological systems that support more authentic, agile, and attuned interactions. Three body-brain states, reactive, habitual and reflective - characterised as Red, Amber and Green (RAG) - are differentiated in terms of body-sensations and behaviours, and these correspond to predictable interactive patterns. Facilitated to experience more emotionally resilient conversations, clients access their natural capacities for collaboration, compassion and shared creativity. This journey, through the five stages of Breakthrough Conversations, drawing on the RAG frame and a number of other practical models, is richly illustrated with case studies from working one-to-one and with pairs. Coming to see conversations as a dance driven by the interactions of underlying needs and emotions frees clients to make paradigm shifts in their self-awareness and interpersonal effectiveness. This book, and the approach it outlines, will be essential reading for coaches, consultants, leaders and all professionals seeking to choreograph more insightful conversations.

provides an overview of the area of OBM-IDD summarizes the extant literature offers research-to-practice recommendations includes operational strategies for building successful service settings synthesizes the published literature and directs practice and research in the areas of assessment and evaluation, training, supervision, and performance improvement, systems interventions, and organizational development an integral aid for professionals looking to improve different aspects of service delivery

provides an overview of the area of OBM-IDD summarizes the extant literature offers research-to-practice recommendations includes operational strategies for building successful service settings synthesizes the published literature and directs practice and research in the areas of assessment and evaluation, training, supervision, and performance improvement, systems interventions, and organizational development an integral aid for professionals looking to improve different aspects of service delivery

This book is an expansion and major updating of the highly successful Theories of Learning for the Workplace, first published in 2011. It offers fascinating overviews into some of the most important theories of learning and how they are practically applied to organisational or workplace learning. Each chapter is co-authored by an academic researcher and an expert in business or industry, providing practical case studies combined with a thorough analysis of theories and models of learning. Key figures in education, psychology, and cognitive science present a comprehensive range of conceptual perspectives on learning theory, offering a wealth of new insights to support innovative research directions and innovation in learning, training, and teaching for the upcoming post-Covid-19 decades. Containing overviews of theories from Argyris, Decuyper, Dochy & Segers, Engestroem, Ericsson, Kolb, Lave & Wenger, Mezirow, Raes & Boon, Schoen, Senge, and Van den Bossche, this book discusses: Learning of employees in the digital era Workplace learning High impact learning Informal learning Adult learning Learning & development didactics (L&D) Reflective practice Transformational learning Experiential learning Deliberate practice Communities of practice Team learning Organisational learning Expansive learning Combining theory and practice, this book will be essential reading for all trainee and practising educational psychologists, organisational psychologists, researchers, and students in the field of lifelong learning, educational policy makers, students, researchers, and teachers in vocational and higher education. It will also be of interest to those involved in training trainers and teacher training.

* Offers a deeper exploration of social, political and organizational dynamics, through applied psychoanalytic theory. * Focuses on the complexity of political life in the United States 2015-2020 and embraces sense making of the chaotic world of alternate facts, conspiracy theories, reality TV politics, hoax pandemics to help explain the 'Age of Trump'. * Offers psychodynamic insights into the unconscious undercurrents of contemporary culture and politics in the US

Organization and Education Development combines reflective thinking and practice, action research living theory, and organization development to explore the self-discovery of meaning and purpose. It charts a journey undertaken by the author in pursuit of professional development through self-awareness and self-change as a fully integrated person and a better professor. This book is about an individual's integrative journey of self-discovery. The author's narrative includes values and organizational development concepts and theories shared with fellow travelers, including supervisors, friends, and students. He shares invaluable insights and examples with the reader, using a model of a six-spoke wheel of final discovery and the MICAI intersection model. These integrative guides provide examples on how to search for what is best in everyday life and what gives us true meaning, encouraging personal reflection and ways of nurturing appreciation for our own lives. This multidisciplinary book combines western and eastern models and philosophies and draws from organization development, positive psychology, and education development. It will be ideal reading for students, researchers, and academics in the fields of organizational development, organizational psychology, social psychology, and education. It will appeal to any reader interested in learning about self-development. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

This book argues that the science of reasoning will prove most useful if focused on studying what human reasoning does best - understanding people. Bonnefon argues that humanity's unique reasoning abilities developed in order to handle the complexities of cooperative social life. Accordingly, human beings became exquisite students of the minds of other people to predict the kind of decisions they make, and assess their character. In particular, this volume explores the inferences humans make about the moral character of others, how they delude themselves about their own moral character, and the ways in which they can see through the delusions of others. In conclusion, the book considers how to leverage the power of human reasoning in order to sustain democratic life. This work will interest scholars and students working in fields including theory of mind, decision-making, moral cognition, critical thinking, experimental philosophy, and behavioural economics, as well as policy makers interested in how reasoning impacts our political understanding.

Highlights cultural differences in terms of Quality of Life Provides a guide to the current field of global well-being and to future research Suggests improvements in Quality of Life Recognizes the presence of cultural differences resulting from social status, age, gender, class, race, and ethnicity Offers background information for governments, professionals, and policy makers

* Offers a deeper exploration of social, political and organizational dynamics, through applied psychoanalytic theory. * Focuses on the complexity of political life in the United States 2015-2020 and embraces sense making of the chaotic world of alternate facts, conspiracy theories, reality TV politics, hoax pandemics to help explain the 'Age of Trump'. * Offers psychodynamic insights into the unconscious undercurrents of contemporary culture and politics in the US

Based on a case study of leadership communication in a time of organizational change, this book gives new leaders insights into the tools and skills needed to become effective, motivating communicators in their leadership careers. Taking a holistic approach to communication and leadership, the book argues that employees buy in to change when they collectively feel engaged in meaningful work that will enrich the lives of customers, employees, and investors. Based on ethnographic research, it approaches the topic through an absorbing fiction-like retelling of an organization's successful navigation of change against the backdrop of the 2007 mortgage crisis. In doing so, it establishes a framework for leaders to understand the principles behind how and why buy-in is generated in organizations. This unique approach allows readers to visualize leadership communication principles in practice. Fostering Employee Buy-in is ideal as a supplementary text in introductory leadership communication, management, and business courses or as a text for new leaders interested in inspiring organizational change.

Introducing the notion of boredom into the academic context, Boredom and Academic Work proposes a fresh sociological perspective on boredom and academic work alike. It invites a reader to reflect on the essence of boredom and the nature of academic work from the sociological perspective. It constitutes methodological and conceptual guidance for all those interested in their own emotions both at work and outside. It also provides an original, interactional and essential definition of boredom and a novel standpoint for observing academic work, both in its systemic and practical level, and shows how the academic system influences its subjects' well-being, motivation, emotions, and practices. Covering various approaches from the qualitative methodology, linguistics, sociology of work, emotions, and higher education, and telling a story of research and teaching university staff, the book will be of interest to researchers in a broad range of areas and the general academic public as well.

Due to the increasing transformation and changes in the economy, society, technology, ecology or even human health, organisations and companies are or should be continuously changing in order to survive as they are open systems. This book illustrates both how organisations can transform or change and where the most cutting-edge and innovative organisations and companies are heading. Accordingly, the book is structured in two parts. The first part explores concepts associated with change and development such as innovation, organisational resilience and learning, and describes the latest trends and related research. The second part analyses the new organisation or company we are, it is to be hoped, heading for: a more conscious, compassionate, sustainable, innovative, trustful and humane organisation. The book reviews underlying ideas related to leadership, technology, trust and compassion and presents and analyses compassionate, sustainable and conscious organisations through an in-depth examination of their organisational and managerial characteristics, with particular emphasis on their human resource management practices and employee wellbeing. This volume is principally addressed to management and business students and researchers, as it offers a pedagogical review and analysis of the topics from the latest literature and research. At the same time, it provides highly topical and interesting ways forward for executives who want to transform their companies by introducing more conscious, humane and innovative approaches.

Based on 20 years of research, this book lays out a proven and tested method for reaching the goal of employee happiness, analyzing individuals' communication patterns, and making them self-aware by mirroring their behaviour back to them in a privacy-respecting way. In doing so, Peter A. Gloor introduces artificial intelligence-based methods to identify personality, moral values, and ethics of individuals based on their body language and interaction with others. In this book readers will: understand the basic concepts of groupflow - when teams collaborate at their best through intrinsic motivation and positive stress learn how to use artificial intelligence (AI), machine learning (ML) and social network analysis (SNA) to analyze communication by tracking emotions, social networks, morals, and tribes successfully use virtual mirroring to create entangled teams that work together in collaborative innovation networks (COINs) synchronized and in harmony for superior performance understand how to implement virtual mirroring using these technologies. Groundbreaking and innovative, Happimetrics will be an invaluable resource for scholars and students in the fields of business analytics, information systems and organizational innovation. It will also be useful for HR professionals and AI developers who are looking to use predictive analytics to measure workforce performance.

With relevance across public, private and not-for-profit sectors, and combining perspectives from both the business and psychology worlds, this book is a cross-disciplinary look at how destructive leaders can impact organisations and their workers, and how best to recognise and deal with them. This text bridges the gap between the theory and the practical application, by taking the academic research and translating this for students, managers and practitioners in the field into practicable interventions they can use in their everyday practice to recognise and resolve issues raised by destructive leaders. Using case studies throughout, this guide takes the theory and places it in the real world, helping readers take the theory beyond the page and apply it to their practice.

In 1979, Suzanne C. Kobasa propounded her theory of "hardiness" where she hypothesized her 3Cs: Commitment, Control, and Challenge, as the basic ingredients of hardiness that make an individual stress resilient. She was one of the early researchers who paid attention to personality features and illustrated that individuals who experience high level of stress without mental and physical illness have a different personality from those who become ill in stressful conditions. In current times, the discourse has enjoyed a sustained scholarly interest but there is hardly any study on the corporate professionals or the Indian context. Since the early 1990s, India has joined the corporate world and has been a fast-developing country. This changed state of affairs provides a broader scope of study on hardy personality in coping with stress in the Indian context. This book examines the efficacy of hardiness on the Indian corporate professionals in the post-globalization scenario. It endeavours to situate Kobasa's foundational theorisation along with those offered by other scholars in the context of the contemporary life situations with a focus on India. It presents a hypothesis that in the Indian context, culture could be looked upon as yet another basic component of hardiness. Culture and Resilience at Work offers an assessment of the significant contribution of Indian culture as one of the major contributing components in enhancing hardiness in corporate professionals. It will be of interest to researchers, academics, professionals, and students in the fields of stress management, human resource management, social psychology, culture studies, and organizational behaviour.