Much research on policing focuses on individual officer decision making in the field, but officers are positioned within organizations. Organizational characteristics, including structures, policies, management, training, culture, traditions, and the environmental context affect individual officer behavior and attitudes. Recent high-profile controversies surrounding policing have generated interest in examining what factors may have led to current crises. In this book, contributors discuss how police department priorities are made; how departments respond to sexual assault complaints; how forensic scientists deal with job stress and satisfaction; how police use gun crime incident reviews for problem solving and information sharing; how police officers view the use of body-worn cameras given their perceptions of organizational justice; and how officers view their work culture. The purpose of this book is to give policy makers and scholars some guidance on the interplay between the individual and the organization. By understanding this dynamic, police administrators should be able to better devise reform efforts. This book was originally published as a special issue of the Journal of Crime and Justice.

This book explores the identified research gap and new field of study of organizational reliability. It develops a definition and theoretical internal structure of the notion of organizational reliability as well as a theoretical background describing the structure of its three pillars, and it showcases a set of organizational solutions dedicated for the enhancement of organizational reliability. The book explores the idea that there are new capabilities needed in every organization: reliability capabilities aiming at enhancing and sustaining the reliability of entire organizations and reliability of management, information technology and human resources. The reliability capabilities are understood as the abilities to anticipate and explore potential and occurring hazards, prevent and resolve disruptions, and learn from the problems in order to maintain a proper organizational performance in both normal and abnormal situations. Based on these three pillars, the book concerns the issue of various organizational solutions in order to indicate a set of them, which supports obtaining and maintaining organizational reliability. The book is recommended reading for researchers, academics and students in the fields of management, and entrepreneurs trying to boost the reliability of their organizations.

Wise Leadership provides current and emerging leaders with a grounded, intuitive framework to help them understand and master multiple leadership identities, allowing them to adapt seamlessly to different leadership settings and challenges. Anchored in a wisdom-based approach, Kessler digs into leadership's philosophical core to uncover the six fundamental challenges leaders face and presents the corresponding set of six synergistic competencies or tools that readers can develop to solve them. Bridging scholarship with practice, each part of this leadership toolbox is outlined in a clear and consistent way so that readers can learn exactly when, why, and how to use it. The user-friendly format also eases comparison and customization of the different approaches along with a consideration of their strengths and dangers. Incorporating colorful examples and practical guidelines, this book will equip both students and professionals with a dynamic repertoire of flexible leadership skills that will help them succeed in any situation.

Organizational Psychology of Mergers and Acquisitions provides a comprehensive perspective that helps you understand, empathise and protect the wellbeing of employees who experience mergers and acquisitions. This book gives a state-of-the-art review that crosses different subjects within psychology including psychobiology, neuroscience, social psychology, interpersonal relationships, and organizational psychology. This book discusses why many employees think of mergers or acquisitions as scary or threatening events, why negative emotions are prevalent, their psychobiological impact and how to assess employees' emotional responses using a new toolkit. It helps readers learn what counts as good leadership, considering the role of charisma, personality, context and information processing abilities. This book includes the issue of organizational learning, and the relevance of occupational health and safety to due diligence about mergers and acquisitions through case studies about organizations sued for cancer or cancer-related mortality after a merger or acquisition. This book is mandatory reading for students, academics, and practitioners working with organizations experiencing a merger or an acquisition such as consultants, human resource professionals, psychologists, occupational health professionals, and employees involved in strategy, management, or people development.

When Innovation is considered one of the key drivers of corporate success, why do organisations struggle to implement it? Research suggests that innovations fail due to a lack of acceptance by employees; therefore an understanding of potential adopters and the factors influencing their decisions is essential. Despite much research on adoption of innovation by an organization, very little is known about its acceptance by individuals within it. Managing Innovation Adoption is about managing technological innovation implementation at work in an effective way by presenting a new theoretical framework. Based on the theory of reasoned action (TRA), the technology acceptance model (TAM) and other conceptual frameworks, Dr Talukder's enhanced model combines factors from existing and original models to create a coherent new model. The data collected proves that it can be used to assist a broader understanding of how people in an organization adopt and use innovations. As well as contributing to academic knowledge, the author's discoveries have practical implications for organizations, managers, administrators and employees.

Violence is defined by the World Health Organisation as the intentional use of physical force or power, threatened or actual, which either results in or has a high likelihood of resulting in injury, death, or psychological harm. But while physical violence is seen as unacceptable, why is psychological violence still treated as a secondary concern? This timely book challenges the way harm and violence in the workplace have been conceptualised, translated into law and presented in organisational and management discourse. The authors argue that addressing psychological violence warrants a fresh approach that acknowledges the limits of current thinking and that centres on protecting the values of ethical practice and the people who contribute to organisations, productivity, and the community. Psychological Violence in the Workplace challenges the status quo and advocates a new approach for understanding and responding to the problem of victimisation at work. This book will be of interest to academics and practitioners in the fields of criminology, victimology, law, human resource management, and workplace health and safety.

How can coaches maximise the effectiveness of their practice? What can research tell us about how and why coaching 'works'? How can we use the evidence base to enable others to reach their full potential? Coaching with Research in Mind brings together cutting-edge research in coaching and psychology, accessibly summarises the findings, and provides a clear and specific breakdown of what research tells us coaches and leaders should be doing and why. Rebecca J. Jones provides practitioners with the information and guidance they need to apply research in their practice, explaining how coaches can understand coachee characteristics, how they impact the coaching process and how coaches should adapt their practice to accommodate them. The book explains how to identify which principles of the coaching process influence effectiveness and tailor practice to maximise their impact. Jones also explores the impact of environmental factors and assesses how their influence can be limited. Coaching with Research in Mind will be essential reading for both new and experienced coaches looking to enhance the effectiveness and impact of their coaching, and for managers, leaders and L&D procurers who utilise coaching as a leadership style.

Work is a central aspect of life, providing a source of structure, a means of survival, connection to others, and optimally a means of self-determination. Across the globe, people devote considerable time and effort in preparing for, adjusting to, and managing their work lives. Many of the major crises affecting people and communities have been and continue to be related to working, including wars, famines, poverty, and risks to personal safety. At the same time, working, when it is dignified and meaningful, can create the foundation for a satisfying life that allows people to support themselves and their families, and to find an outlet for their values and interests in the world of work. This handbook is designed to expand and deepen a growing discourse about the psychological nature of working. Building on critiques of traditional assumptions and practices about work and career in psychology, the psychology of working perspective has been advanced as an inclusive, broad-reaching framework that explores the nature of working for the full spectrum of people who work and who want to work. This volume is characterized by disciplinary pluralism with contributions from a wide range of scholars and practitioners interested in the role of work in people's lives. Chapters explore theoretical foundations, the context of working, counseling and psychotherapy, organizational implications, community-based interventions, and public policy. As a major resource in the psychology of working field, this book is a must-have for counseling and clinical psychologists, I/O psychologists, mental health counselors, social workers, management consultants, and a wide array of researchers and students who are concerned with the nature of work in the 21st century, transformative scholarship, public policy, and inclusive psychological practice.

O'Brien and O'Brien and their collection of international contributors introduce the historical and current theory and practice of Corporate Analytical Psychology. Uniquely and practically bringing Jungian ideas to the corporate world, the chapters discuss the increasing need for ethical corporations in the context of individuation and moral hazard, demonstrate how to manage and define complexes that inhibit creativity and productivity, and shows practitioners how to recognise and connect with symbols as an active and living manifestation of the personal and collective psyche. The book is illustrated with practical examples and case studies encountered by the authors during their 30 years of experience consulting the world's leading companies and institutions.

Fundamentally, coaching is about enabling someone to feel heard and to access new insights into their own life. But how can you facilitate someone else's thinking when you don't know what they already know? It is almost impossible to remember models and questions whilst giving your companion your full attention at the same time. Coaching simply means that you can listen and notice more, getting quickly to the heart of the conversation. Whether you are brand new to coaching, are a trained coach who has lost confidence, or have many years' experience coaching at a senior level, this deeply practical book will teach you how to: * Do less so that your companion can do more * Understand why saying what you see is more useful than listening to any particular story * Put boundaries around a conversation, making it more effective for your companion and easier for you * Tailor how you sit and how you speak to allow a collaborative environment * End any conversation in partnership Tailored to help the practising coach, this deeply practical book is nonetheless useful for anyone who has conversations with people. "Claire stimulated a desire to know more about how to use existing skills in new and simplified ways. An altogether great book." Clive Avril, Executive Coach and Mentor (ACC) "This is the kind of book that, after reading, you will want to have nearby for easy reference and reminders. I suspect that the well-worn pages will be a symbol of the book's lasting contribution to coaching - and to transformational conversations. A clear, concise summation of coaching that will benefit the new and the seasoned coach alike." J. Val Hastings, MCC and President of Coaching4TodaysLeaders and Coaching4Clergy "This book is written for anyone with an interest in coaching who is looking to improve their coaching style in the workplace. It is ideal for people who are working to complete their studies and gain accreditation from any of the coaching bodies... This is now one of my all time favourite coaching books... I found something new in every chapter of the book." Claire Caine, EMCC Book Club Review "Simplifying Coaching is great at bringing you back to basics and reflecting on trying to resist the urge to 'actively help', rather than allowing the client to do the thinking. In a small book, it covers a lot of ground, and I would recommend reading the whole book and then dipping into it periodically for practical advice on particular topics. It is a brilliant and simple book that every coach should read." Sally Twisleton, EMCC Book Club Review Claire Pedrick has been coaching for over 30 years. A coach, mentor coach and coaching supervisor, she trains managers, leaders and experienced coaches across multiple sectors to reap the benefits of working more simply. Claire is the Founding Partner of 3D Coaching. Claire received an award from Henley Business School for Outstanding Contribution to Coaching 2022

Workplace Wellbeing - A Relational Approach presents the most important, insightful and up-to-date academic thinking and research related to flourishing at work. It also describes the transformative humanistic skills, values, and attributes ordinarily adopted by counsellors and psychotherapists alike, and shows how they may be transferred from a therapeutic setting to the workplace. Integrating ideas and strategies from counselling and psychotherapy, the book gathers together a wealth of accessible, interactive exercises and resources to help develop the skills and personal awareness to thrive in organisations. Workplace Wellbeing - A Relational Approach examines how we can create an emotionally healthy workplace for all of us. It will prove useful for counsellors and psychotherapists alike, whether in training or practice in an organisational setting. More importantly, however, it is designed to be of value to the non-specialist, particularly those working in business, education, healthcare, human resources, occupational health, and organisational psychology.

In The Handbook of Existential Coaching Practice, Monica Hanaway presents a complete introduction to existential coaching, focusing on how coaches can incorporate key skills in all aspects of their practice. Practical and theoretical, the book explores how existential thought can offer a fresh re-orientation of coaching practice that embraces uncertainty, working towards a deeper understanding of the client's world and the challenges they face in the twenty-first century. This comprehensive guide is presented in two parts, bringing together theoretical coaching models and Hanaway's extensive practical experience. In Part 1, Hanaway begins by clearly exploring what is meant by existential coaching and places it in the context of contemporary coaching culture, illuminating the key philosophical elements of the existential coaching approach and the differences between existential coaching and existential psychotherapy. In Part 2, Hanaway draws from her own experience and presents case studies to demonstrate how coaches can build relationships with clients, enabling them to face existential dilemmas in their organisational and social life to become their authentic self. She introduces key existential concepts relating to authenticity, relatedness, freedom, responsibility, values and beliefs, and encourages the reader to explore how these are relevant to the coaching process. The book includes case studies, questioning and reflective exercises to encourage development of good practice and build the skills necessary all the way through a coaching relationship, from contracting to ending. This is the first guide of its kind, with Hanaway playing an instrumental role in the development and growth of existential coaching as well as designing the one of the world's first University-accredited MA programmes. It will be essential reading for coaches in practice and in training, as well as students and academics of applied philosophy and psychology.

This breakthrough volume details the psychological and interpersonal skills needed to meet the practical challenges of building, developing, adapting, training, and managing multicultural global teams. Its self-regulation approach offers cognitive keys to understanding and embracing difference and its associated complexities for successful global collaborations and lasting results. From this foundation, the book moves on to the various roles of leadership in facilitating team process, from establishing trust to defusing conflicts, reducing biases, and using feedback effectively. This synthesis of research and practice effectively blends real-world experience and the science of global team leadership to address the complex issues facing modern organizations. Core skills covered by the book: Structuring successful global virtual teams. Developing cross-cultural competencies through global teams. Managing active faultlines and conflicts in global teams. Coaching global teams and global team leaders. Utilizing feedback effectively across cultures. Meeting the global need for leaders through Guided Mindfulness. Leading Global Teams is mind-opening reading for students, scholars, and practitioners in industrial and organizational psychology, organizational behavior, work psychology, and applied psychology programs looking for the most current research and best practices regarding its timely subject.

This new volume revisits diversity resistance 10 years later, examining the fluidity of diversity resistance in workplaces. Top-notch contributors provide insight about the motivations to resist diversity and inclusion as well as offer strategies for preventing and derailing diversity resistance and enhancing inclusion in organizations. The current edition broadens the conversation about diversity resistance by demonstrating methods of counter-resistance and how diversity resistance manifests in everyday lives, as well as how it presents itself and limits the careers and lives of various stigmatized groups. Chapters also consider why, despite the often expressed value for diversity and inclusion, diversity resistance continues to persist. Contributors demonstrate the persistence of diversity resistance across time, context and for a variety of targets. For example, this volume addresses topics as well as marginalized groups not previously discussed in the first edition such as intersectionality, workers living with mental illness, gender identity, trans workers and the systemic resistance experienced by gay couples. This volume will be of interest to scholars and practitioners as well as minoritized workers. It will function as a framework for understanding the continuum of exclusion, harassment and discrimination that occurs within organizational settings and the impact upon individual and organizational performance. Practitioners will find examples and cases for how diversity resistance manifests, but more importantly strategies and recommendations for derailing diversity resistance and enhancing inclusion.

This new volume revisits diversity resistance 10 years later, examining the fluidity of diversity resistance in workplaces. Top-notch contributors provide insight about the motivations to resist diversity and inclusion as well as offer strategies for preventing and derailing diversity resistance and enhancing inclusion in organizations. The current edition broadens the conversation about diversity resistance by demonstrating methods of counter-resistance and how diversity resistance manifests in everyday lives, as well as how it presents itself and limits the careers and lives of various stigmatized groups. Chapters also consider why, despite the often expressed value for diversity and inclusion, diversity resistance continues to persist. Contributors demonstrate the persistence of diversity resistance across time, context and for a variety of targets. For example, this volume addresses topics as well as marginalized groups not previously discussed in the first edition such as intersectionality, workers living with mental illness, gender identity, trans workers and the systemic resistance experienced by gay couples. This volume will be of interest to scholars and practitioners as well as minoritized workers. It will function as a framework for understanding the continuum of exclusion, harassment and discrimination that occurs within organizational settings and the impact upon individual and organizational performance. Practitioners will find examples and cases for how diversity resistance manifests, but more importantly strategies and recommendations for derailing diversity resistance and enhancing inclusion.

Disasters are complex and dynamic events that test emergency and crisis professionals and leaders - even the most ethical ones. Within all phases of emergency management, disasters highlight social vulnerabilities that require culturally competent practices. The lack of culturally respectable responses to diverse populations underscores the critical need for cultural competency education and training in higher education and practice. Using a case study approach that is both adaptable and practical, this textbook is an accessible and essential guide on what makes teaching effective in emergency and crisis management. Key Features An in-depth understanding of cultural competence makes it well suited for teaching effectively in emergency preparedness Expert guidance from leading authorities ensures a fresh perspective in various aspects of emergency and crisis management National and international emergency and crisis management case studies containing ground rules, a scenario, roles/actors, guiding questions, facilitator questions, and resources Pedagogy and andragogy theories that drive design and implementation Pre- and post-tests for each case study allow faculty and trainers to empirically measure the participants' learning outcomes Short case study structure can be easily implemented in a course as a group discussion, group assignment, or individual assignment With unparalleled resources to reach every participant and facilitator, Cultural Competency for Emergency and Crisis Management offers educators a roadmap for successfully engaging participants in various aspects of cultural competency knowledge, skills, and abilities.

Flexible Work: Designing Our Healthier Future Lives examines flexible working through the lens of social science, in particular using psychological perspective to address not only what forms of flexible working there are and how they are evolving but also their prospect in the future of work. Bringing together views from thought-leaders and underpinned by research evidence, this book addresses two of the most fundamental business challenges for large and medium organisations - mental health and productivity - calling for the bridging of science and policy to design flexible working for our future healthier lives. Growing from these foundations, this book explains the latest landscape in flexible working, looking at employee psychological health and productivity, including showing up for work sick. Perspectives are provided from around the world on leadership, line management, 'over attachment' with technology, commuting, skill-based inequality and control over working time. Readers are offered insights into the relevance of flexible working for a diverse workforce - invisible disabilities, disabilities, older workers and blended families. Throughout, the book offers suggestions for shaping future policy, practice and research. Each chapter concludes with recommendations, making this essential reading for students, academics, human resource practitioners, policy-influencers, policymakers and professionals interested in flexible work.

Disasters are complex and dynamic events that test emergency and crisis professionals and leaders - even the most ethical ones. Within all phases of emergency management, disasters highlight social vulnerabilities that require culturally competent practices. The lack of culturally respectable responses to diverse populations underscores the critical need for cultural competency education and training in higher education and practice. Using a case study approach that is both adaptable and practical, this textbook is an accessible and essential guide on what makes teaching effective in emergency and crisis management. Key Features An in-depth understanding of cultural competence makes it well suited for teaching effectively in emergency preparedness Expert guidance from leading authorities ensures a fresh perspective in various aspects of emergency and crisis management National and international emergency and crisis management case studies containing ground rules, a scenario, roles/actors, guiding questions, facilitator questions, and resources Pedagogy and andragogy theories that drive design and implementation Pre- and post-tests for each case study allow faculty and trainers to empirically measure the participants' learning outcomes Short case study structure can be easily implemented in a course as a group discussion, group assignment, or individual assignment With unparalleled resources to reach every participant and facilitator, Cultural Competency for Emergency and Crisis Management offers educators a roadmap for successfully engaging participants in various aspects of cultural competency knowledge, skills, and abilities.

The study of leadership is a rapidly evolving, multi-faceted field. It is conceptualized as a social and cultural phenomenon, which cannot be fully understood from a single perspective. The leader, the follower, the context, and the interactions amongst these elements must all be considered. The Oxford Handbook of Leadership explores the complex relationship between leader, led, and the environment that constitutes leadership. Divided into five parts, this handbook provides comprehensive coverage of the field, including: - an exploration of the roles individual attributes, training, and development play in generating a leader who is capable of performing effectively - an examination of the relationship between leadership and contextual factors in terms of an organizational role, one's culture, and a specific setting (e.g. military, higher education, and presidential) - a critical look at to what extent leader and follower behavior in a social and/or organizational context are tied - a consideration of what leader effectiveness means (i.e., what differentiates effective from ineffective leadership, including promising insights and scholarship that have emerged regarding this issue) - a concluding chapter that provides some overall comments concerning the current state of leadership research and some thoughts about potentially fruitful directions. Leadership research has come a long way, but the inherent dimensionality of the field leaves room for new insights and new directions. As the study of leadership progresses along the route to maturity, the volume will serve as a navigation tool that will provide a solid foundation for future research.

Drawing on access to business leaders around the world and thorough researh, Daniel Goleman demonstrates that emotional intelligence matters twice as much as cognitive abilities such as IQ or technical expertise. The impact of this is greater at the top of the leadership pyramid.

The 21st century and its many challenges (invasion of digital technology, climate change, health crises, political crises, etc.) alert us that we need new educational responses, led by new education professionals. Research has shown that for these professionals to change in a substantial and profound way, they must change their identity, that is, the way in which they give meaning and meaning to their professional work. This book exposes, based on one of the most current and advanced theories for analyzing identity change -the theory of the dialogical self-, what changes should take place and how to promote them in eleven fundamental professional profiles in current education (teachers of student-teachers, primary & secondary teachers, inclusive teachers, inquiring teachers, mentors, school principals, university teachers, academic advisors, technologic/hybrid teachers, Learning specialists & educational researchers).

Practice theories of our equipped and situated tacit construction of participatory narrative meaning are evident in multiple disciplines from architectural to communication study, consumer, marketing and media research, organisational, psychological and social insight. Their hermeneutic focus is on customarily little reflected upon, recurrent but required, practices of embodied, habituated knowing how-from choosing 'flaw-free' fruit in a market to celebrating Chinese New Year Reunion Dining, caring for patients to social media 'voice'. In ready-to-hand practices, we attend to the purpose and not to the process, to the goal rather than its generating. Yet familiar practices both presume and put in place fundamental understanding. Listening to Asian and Western consumers reflecting-not only subsequent to but also within practices-this book considers activity emplacing core perceptions from a liminal moment in a massive mall to health psychology research. Institutions configure practices-in-practices cohering or conflicting within their material horizons and space accessible to social analysis. Practices theory construes routine as minimally self-monitored, nonetheless considering it as being embodied narrative. In research output, such generic 'storied' activity is seen as (in)formed, shaped from a shifting hierarchy of 'horizons' or perspectives-from habituated to reflective-rather than a single seamless unfolding. Taking a communication practices route disentangles and avoids conflating tacit and transformative construction of identities in qualitative research. Practices research crosses discipline. Ubiquitous media use by managers and visitors throughout a shopping mall responds to investigating not only with digital tracking expertise but also from an interpretive marketing viewpoint. Visiting a practice perspective's hermeneutic underwriting, spatio-temporal metaphorical concepts become available and appropriate to the analysis of communication as a process across disciplines. In repeated practices, 'horizons of understanding' are solidified. Emphasising our understanding of a material environment as 'equipment', practices theory enables correlation of use and demographic variable in quantitative study extending interpretive behavioural and haptic qualitative research. Consumption, Psychology and Practice Theories: A Hermeneutic Perspective addresses academics and researchers in communication studies, marketing, psychology and social theory, as well as university methodology courses, recognising philosophy guides a discipline's investigative insight.

The book seamlessly links fundamental insights and practical approaches to address the most important leadership problems and challenges. Each of the 11 chapters takes a close look at a specific leadership aspect and explains how to develop personal leadership qualities, such as charisma, the ability to motivate others, assertiveness, and how to overcome crises and conflicts to create new structures. Ethical questions and possible negative developments in connection with leadership and power are also examined. Unlike conventional leadership manuals, this book on leadership goes beyond the standard 'recipes' and models by providing clear trains of thought as well as a psychological and philosophical basis, and by focusing on major achievements in terms of leadership, it creates a more profound understanding and holistic view of the subject of leadership, while promoting a genuine fascination for it.

This book focuses on the experience of imprisonment from the perspectives of individuals with sexual convictions. It stresses the importance of a positive and rehabilitative prison climate. The volume begins with an exploration of the theoretical underpinnings of a rehabilitative prison climate and discusses some of the practical ways of creating rehabilitative cultures in prisons housing people convicted of sexual offences. Four empirical chapters focus on the experience of stigmatisation, prison officers' attitudes towards prisoners' offences, negotiating the 'sex offender' identity in prisons and the varied experience of 'being' in prisons exclusively for individuals with sexual convictions. Throughout the authors discuss the specific benefits of peer-support, such as the chance to earn self-forgiveness, construct adaptive identities and consequently move away from harmful labels. The book also spotlights a chapter on the experience of imprisonment written by a former service-user, this unique position offers an insightful account of an individual's journey through the prison system.

This book provides an introduction to the theory of support-bargaining and money-bargaining. Support-bargaining arises from the propensity of all individuals to seek the support of those around them and is the underlying mechanism of democratic societies. It is also the underlying mechanism of theory formation. Intellectual support-bargaining is the process by which support is assembled for ideas and theories. Mainstream economic theory, or 'neoclassical theory', can be seen as formulated to advance individual interest. It is mainstream because it has assembled sufficient support to give it ascendancy in academia. It reconciles private and public interest in a mathematical account of resource allocation. Money-bargaining, in contrast, explains the process of economic exchange. Transactions are based on information, so that the character of information itself influences the conduct of exchange. This volume provides a radically new explanation of the functioning of human societies that will be recognised as entirely consistent with common observation and experience.