Based on a sweeping, ten country study, The Work-Family Interface in Global Context comprises the most comprehensive and rigorous cross-cultural study of the work-family interface to date. Just as work-family conflict is associated with negative consequences for workers, organizations, and societies, so too can the work and family domains interact positively to enhance or enrich one another. Drawing on qualitative, quantitative, and policy-based data, chapters in this collection explore the influence of culture on the work-family interface in order to help researchers and managers understand the applicability of work-family models in a variety of contexts and further conceptualize work-family interactions through the development of a more universal knowledge. Members of the Project 3535 Team: Karen Korabik, University of Guelph, Canada. Zeynep Aycan, Koc University, Turkey. Roya Ayman, Illinois Institute of Technology, USA. Artiawati, University of Surabaya, Indonesia. Anne Bardoel, Monash University, Australia. Anat Drach-Zahavy, University of Haifa, Israel. Leslie B. Hammer, Portland State University, USA. Ting-Pang Huang, Soochow University, Taiwan. Donna S. Lero, University of Guelph, Canada. Tripti Pande-Desai, New Delhi Institute of Management, India. Steven Poelmans, EADA Business School, Spain. Ujvala Rajadhyaksha, Governors State University, USA. Anit Somech, University of Haifa, Israel. Li Zhang, Harbin Institute of Technology, China.

This second edition of Developing Organizational Simulations provides a concise source of information on effective and practical methods for constructing simulation exercises for the assessment of psychological characteristics relevant to effectiveness in work organizations. Incorporating new additions such as the multiple ways technology can be used in the design, delivery, scoring, and evaluating of simulation exercises, as well as the delivery of feedback based on the results, this book is user-friendly with practical how-to guidance, including many graphics, boxes, and examples. This book is ideal for practitioners, consultants, HR specialists, students, and researchers in need of guidance developing organizational simulations for personnel selection, promotion, diagnosis, training, or research. It is also suited for courses, workshops, and training programs in testing and measurement, personnel selection, training and development, and research methodology.

The title of this book reflects the fundamental aim: to explore the relation between exposure to job stressors and mental health. This is done with the primary intention of developing a new clinical approach, one which takes a proactive stance, emphasizing the need for creating work conditions that are more in harmony with the needs of the human being. Pivotal to this endeavor is to provide an integrative and comprehensive methodology, for assessing work stressors and ameliorating them whenever possible. This methodology, the Occupational Stressor Index, the OSI, was developed by the authors, who have successfully applied the OSI over the years in the context of prevention-oriented clinical practice within neurology and psychiatry, as well as within cardiology, oncology and other medical disciplines. The OSI is grounded in cognitive ergonomics and brain research. The authors, as clinicians, have a special interest in and affinity with their colleagues, their fellow physicians. Consequently, the working conditions and mental health of physicians are strongly emphasized throughout the book. Gender considerations are also woven into the entire book.This book will be of value to readers at many levels and interests. It is written in such a way that a non-expert can learn a great deal about the topics. Readers at all levels can reflect on their own work situation and how it could be improved within the framework of enhanced mental health. For health professionals, particularly psychiatrists, occupational medicine specialists, clinical psychologists as well as physicians involved in primary care and rehabilitation, this book will represent a sorely-needed paradigm shift which will help them address a main source of their patients' mental distress. It will be thought-provoking and yet also practical. Part I of the book provides the multi-faceted, scientific justification for this new clinical approach. The authors, as clinicians themselves, speak the clinical language and guide the reader step-by-step as to how this approach can be applied in practice.

Organizational justice - the perception of workplace fairness - can bring important benefits not only to the health and well-being of individual employees but also to the productivity of organizations themselves. This timely new collection, with contributions from leading researchers from around the world, considers organizational justice in an era when globalization has resulted in rapid organizational change, greater job insecurity, and increasing worker stress. Both comprehensive and cutting edge, the book initially considers what we mean by organizational justice in its relationship to self-interest, social identity, and personal moral codes. But moving beyond the perceptions of individuals, the book also reflects the increasing interest in the roles of teammates and leaders in creating organizational justice. There follow chapters on the negative results of perceived injustice, specifically around physical and mental employee health, as well as its deleterious impact on organizational productivity. Providing a definitive, state-of-the-art overview of the field, the book not only clarifies the key concepts and ideas that inform organizational justice but also explores their importance for today's organizations, managers, and employees. Including a final section that both suggests new areas for research and critically reflects on the field itself, this will be essential reading for researchers and students across business and management, organizational studies, HRM, and organizational and work psychology.

Organizational justice - the perception of workplace fairness - can bring important benefits not only to the health and well-being of individual employees but also to the productivity of organizations themselves. This timely new collection, with contributions from leading researchers from around the world, considers organizational justice in an era when globalization has resulted in rapid organizational change, greater job insecurity, and increasing worker stress. Both comprehensive and cutting edge, the book initially considers what we mean by organizational justice in its relationship to self-interest, social identity, and personal moral codes. But moving beyond the perceptions of individuals, the book also reflects the increasing interest in the roles of teammates and leaders in creating organizational justice. There follow chapters on the negative results of perceived injustice, specifically around physical and mental employee health, as well as its deleterious impact on organizational productivity. Providing a definitive, state-of-the-art overview of the field, the book not only clarifies the key concepts and ideas that inform organizational justice but also explores their importance for today's organizations, managers, and employees. Including a final section that both suggests new areas for research and critically reflects on the field itself, this will be essential reading for researchers and students across business and management, organizational studies, HRM, and organizational and work psychology.

The seventh edition of Sociology, Work and Organisation is outstandingly effective in explaining how we can use the sociological imagination to understand the nature of institutions of work, organisations, occupations, management and employment and how they are changing in the twenty-first century. Intellectual and accessible, it is unrivalled in the breadth of its coverage and its authoritative overview of both traditional and emergent themes in the sociological study of work and organisation. The direction and implications of trends in technological change are fully considered and the book recognises the extent to which these trends are intimately related to changing patterns of inequality in modern societies and to the changing experiences of individuals and families. Key features of the text are: clear structure; 'key issue' guides and summaries with each chapter; identification of key concepts throughout the book; unrivalled glossary and concept guide; rich illustrative snapshots or 'mini cases' throughout the book. This text engages with cutting-edge debates and makes conceptual innovations without any sacrifice to clarity or accessibility of style. It will appeal to a wide audience, including undergraduates, postgraduates and academics working or studying in the area of work and the organisation of work, as well as practitioners working in the area of human resources and management generally.

The Learning Made Simples are specifically aimed at students studying for qualifications (NVQ Levels 2 and 3). This is how they differ to other 'teach yourself' books available - the content is geared to course content. Layout of topics is geared to self-study.

Learning Made Simple books give you skills without frills. They are matched to the main qualifications and written by experienced teachers and authors to make often tricky subjects simple to learn. Every book is designed carefully to provide bite-sized lessons matched to readers' needs. Using full colour throughout and written by leading teachers and writers, Learning Made Simple books build on a rich legacy of over 50 years as leading publishers helping to learn new skills and develop their talents. Whether studying at college, training at work, or reading at home, aiming for a qualification or simply getting up to speed, Learning Made Simple Books will give readers the advantage of easy, well-organized training materials in a handy volume you can refer to again and again. These titles will be promoted direct to training companies and learners, and individuals will be urged to buy them not only by college lecturers but also by trainers at work. These titles will be core stock for years to come. The books are written by experienced HR trainers and will be typeset by PK McBride (an experienced teacher and author of several Learning Made Simples himself). PK McBride has a thorough understanding of the ethos of the LMSs books and his involvement will insure that all titles have a layout and style consistent with the brand. Jacqueline Jeynes has run her own Management Consultancy business Opal Services,for 19 years, providing a wide range of management skills training across all industry sectors. She has appeared as an expert on 10 BBC TV programmes on H&S for small firms. She has regularly published articles in professional journals. She was a Commissioner on the Independent Inquiry into Drug Testing in the Workplace 2005 and been a member of many national and European Commission committees. A member of IBA and IOSH, she has just been awarded Specialist Business Adviser of the Year 2006-7. Currently a business adviser, tutor on Durham University MBA and supervisor-tutor for Aston University undergraduates on work placement year. She has published two books with Butterworth-Heinemann.

Understanding the complex dynamics involved in workplace disputes helps improve the way organizations deal with unwelcome but inevitable occurrences. These issues have been researched from different perspectives, but previously such research has failed to ask how flattened organizational form might impact ways of resolving disputes, focusing instead on what occurs in conventional, hierarchical organizations only. In Co-operative Workplace Dispute Resolution, Elizabeth Hoffmann considers the question of how workplace disputes are raised in the absence of formal hierarchy. In contrast to conventionally organized businesses, co-operatives attempt to evenly distribute power and ownership and encourage worker control through egalitarian ideologies, flattened management structures and greater information sharing. Like conventional businesses, though, they still pursue goals relating to profit and efficiency. Dr Hoffmann argues that lessening hierarchy and sharing power, as occurs in co-operatives, provides insight into how greater worker involvement and ownership might operate in a less extreme and more modest form in conventional mainstream business. This book focuses on dispute resolution strategies at matched pairs of worker co-operatives and conventional businesses in three very different industries: coal mining, taxicab driving, and wholefood distribution. The author's central finding is that the worker co-operative members have access to more dispute resolution strategies than their conventionally employed counterparts. This leads to the conclusion that benefits might be achieved by conventional businesses that wish to embrace specific attributes usually associated with co-operatives, including management-employee cooperation, shared ownership, or greater workplace equality.

Freud said that "love and work" are the central therapeutic goals of psychoanalysis; the twin pillars for a sound mind and for living the "good life." While psychoanalysis has masterfully contributed to understanding the experience of love, it has only made a modest contribution to understanding the psychology of work. This book is the first to explore fully the psychoanalysis of work, analysing career choice, job performance and job satisfaction, with an eye toward helping people make wiser choices that bring out the best in themselves, their colleagues and their organization. The book addresses the crucial questions concerning work: how does one choose the right career; what qualities contribute to excellence in performance; how best to implement and cope with organizational change; and what capacity and skills does one need to enjoy every day work? Drawing on psychoanalytic thinking, vocational counseling, organizational psychology and business studies, The Psychoanalysis of Career Choice, Job Performance, and Satisfaction will be invaluable in clinical psychoanalytic work, as well as for mental health professionals, scholars, career counselors and psychologists looking for a deeper understanding of work-based issues.

What is the relationship between the social performance of companies and their financial performance? More colloquially, can a firm effectively attend to both people and profits as it conducts its business? This question has been investigated in no fewer than 95 empirical studies published since 1972. The authors have assembled a compendium of this research to give researchers and practitioners alike a broad overview of these 95 studies and a systematic database detailing the content of each one. This book provides a comprehensive portrait of this research literature. It begins with a broad orientation to the literature, exploring why the link between social and financial performance has been subject to continual inquiry and often heated debate. The authors then present an integrated overview of the 95 studies. Through the charts and tables, the authors illuminate the nature of the studies conducted; the data samples selected for investigation; the ways in which financial and social performance have been measured; and the overall tally of results.

This is the first book to look at the psychological processes that enable humor to affect people and teams in the workplace. It recognizes that humor plays many roles beyond making people feel happier and more productive, and acknowledges humor's potential darker side as well. Bringing together a small but growing field of study, the book features chapters around core psychological topics such perception, creativity and stress, while also addressing organizational issues such as leadership, teamwork, and social networks. The collection concludes with chapters on the role of humor in recruitment processes, as well as how humor consultants work with organizations. Each chapter in The Psychology of Humor at Work not only provides a comprehensive review of what is known in that area, but also considers future directions for research and practice. It will prove fascinating reading for students, practitioners and researchers in organizational psychology, HRM, and business and management.

This collection brings together some leading figures in Gestalt coaching to take stock of the field and consider how it might move forward. It covers the principles of Gestalt coaching and encourages practitioners to rethink the application of Gestalt in new ways and new settings - e.g. leadership, management and team development. Individual chapters also explore radical and personal perspectives on Gestalt coaching, from considering the place of embodiment to 'being' in coaching practice and looking at the transformational micro-moments of the client encounter.

Work Pressures fills the void of research on the nature of pressures on individuals in the workplace. It offers a broad view of how work pressures can compromise the performance and vitality of individuals and their organizations. The contributions to this volume not only confirm communication's centrality to the problems work pressures pose, but also open an interdisciplinary conversation about how to learn from and, ultimately, manage them. Specific topics covered include the proliferation of communication technologies, organizational discourse, work overload, and generational differences in the workplace.

These books grew out of the perception that a number of important conceptual and theoretical advances in research on small group behavior had developed in recent years, but were scattered in rather fragmentary fashion across a diverse literature. Thus, it seemed useful to encourage the formulation of summary accounts. A conference was held in Hamburg with the aim of not only encouraging such developments, but also encouraging the integration of theoretical approaches where possible. These two volumes are the result. Current research on small groups falls roughly into two moderately broad categories, and this classification is reflected in the two books. Volume I addresses theoretical problems associated with the consensual action of task-oriented small groups, whereas Volume II focuses on interpersonal relations and social processes within such groups. The two volumes differ somewhat in that the conceptual work of Volume I tends to address rather strictly defined problems of consensual action, some approaches tending to the axiomatic, whereas the conceptual work described in Volume II is generally less formal and rather general in focus. However, both volumes represent current conceptual work in small group research and can claim to have achieved the original purpose of up-to-date conceptual summaries of progress on new theoretical work.

There is a growing recognition of the increasing importance of 'local leadership' practice within multi-unit service contexts, given the threat to costly land-based retail infrastructures from smart technologies. Multi-site organizations are economically significant, but currently under-researched and poorly understood. In Effective Multi-Unit Leadership, Chris Edger looks at that key managerial cohort in the retail, hospitality and service sectors operating between the centre and unit - the Multi-Unit Leader (MUL). This district, area or regional manager, is tasked with maximising revenue and profit from a complex and ambiguous positional space, being sandwiched between the centre and unit, facing the MUL paradox: how do they motivate unit managers and team members to provide great service whilst simultaneously fulfilling the Centre's compliance agenda? Based on extensive case study research across a range of multi-unit service organisations, Edger advances an Integrated Model of MUL that elucidates how key activities (sales-led service, systems and standards - 3Ss) are driven through behavioural practices (commitment, control and change - 3Cs) underpinned by MUL personal characteristics (expertise, emotional intelligence and energy - 3Es). Central to this model is the notion of 'portfolio optimisation through social exchange' (POSE) where MULs apply 'local leadership', leveraging their portfolios through the deft application of exchange-based currencies. Replete with case studies, Effective Multi-Unit Leadership will appeal to high potential unit managers; existing multi-unit leaders who want to improve their performance levels; and retail/service directors wishing to train and coach their direct reports; as well as business educators and those with an academic interest in organisational studies.

As organizations grow increasingly complex and unpredictable, the topic of proactivity at work has become of great importance for contemporary workplaces. Proactivity drives performance and innovation of teams and organizations and boosts individuals' well-being and careers. When individuals are proactive, they use their initiative at work to bring about a better future. They scan for opportunities, persist until change is achieved, and take charge to prevent problems' future reoccurrence. In this book, leading scholars on proactivity from across North America, Europe, Asia, and Australia explore how, why, and when individuals are motivated to initiate change within their organizations or themselves and examine the consequences of various forms of proactivity at work. Individual chapters explore specific concepts of proactivity, such as proactive voice, job crafting, and career proactivity, as well as highlight individual processes and organizational dynamics that underlie successful proactivity at work. By providing insights on key advances and future directions for proactivity theory, research, and practice, Proactivity at Work synthesizes what we already know and identifies what we still need to learn about making things happen at work. This book is relevant to all those involved or interested in Work Psychology and Business, including Human Resource Management scholars.

During the last couple of decades, there has been an expansion in a number of related and overlapping fields producing evidence of covert activities: toxic cultures, destructive leadership styles, micropolitics, ethical problems in organisations and administration, abusive power and authority, and many other topics of dysfunctional management and leadership studies that frequently make reference to secretive and deceptive behaviour. In this book, Eugenie A. Samier draws on a range of disciplines including education, psychology, administration and management studies and organizational theory to provide a comprehensive examination of the ways in which organisational leaders and administrators carry out their roles in a secretive or deceptive manner. Samier presents a theory of covert administration that can be used to: provide an analysis and interpretation of secretive and deceptive activity inform decision-making both theoretically and practically offer a means of diagnosing errant management using secretive and deceptive practices provide a general set of guidelines for determining when clandestine activities may be legitimate and moral. Alongside a detailed presentation of the theory of covert administration, the book explores covert administration in practice, factors leading to it, and the results of attempts to combat its many forms. It will be key reading for researchers and postgraduates with an interest in the field, as well as administrators and policy makers.

Work Pressures fills the void of research on the nature of pressures on individuals in the workplace. It offers a broad view of how work pressures can compromise the performance and vitality of individuals and their organizations. The contributions to this volume not only confirm communication's centrality to the problems work pressures pose, but also open an interdisciplinary conversation about how to learn from and, ultimately, manage them. Specific topics covered include the proliferation of communication technologies, organizational discourse, work overload, and generational differences in the workplace.

Compliance with federal equal employment opportunity regulations, including civil rights laws and affirmative action requirements, requires collection and analysis of data on disparities in employment outcomes, often referred to as adverse impact. While most human resources (HR) practitioners are familiar with basic adverse impact analysis, the courts and regulatory agencies are increasingly relying on more sophisticated methods to assess disparities. Employment data are often complicated, and can include a broad array of employment actions (e.g., selection, pay, promotion, termination), as well as data that span multiple protected groups, settings, and points in time. In the era of "big data," the HR analyst often has access to larger and more complex data sets relevant to employment disparities. Consequently, an informed HR practitioner needs a richer understanding of the issues and methods for conducting disparity analyses. This book brings together the diverse literature on disparity analysis, spanning work from statistics, industrial/organizational psychology, human resource management, labor economics, and law, to provide a comprehensive and integrated summary of current best practices in the field. Throughout, the description of methods is grounded in the legal context and current trends in employment litigation and the practices of federal regulatory agencies. The book provides guidance on all phases of disparity analysis, including: How to structure diverse and complex employment data for disparity analysis How to conduct both basic and advanced statistical analyses on employment outcomes related to employee selection, promotion, compensation, termination, and other employment outcomes How to interpret results in terms of both practical and statistical significance Common practical challenges and pitfalls in disparity analysis and strategies to deal with these issues

Every day, workers are injured, made ill, or killed on the job. Most often, workers experience these harms individually and in isolation. Particular occurrences rarely attract much public attention beyond, perhaps, a small paragraph in the local newspaper. Instead, these events are normalized. This membrane of normalcy, however, is ruptured from time to time, especially after a disaster. This edited collection draws together original case studies written by leading researchers in Australia, Canada, Great Britain, Sweden, and the United States that examine the politics of working disasters. The essays address two fundamental questions: what gets recognized as a work disaster? And how does the state respond to one? In some instances, it seems self-evident that a disaster has occurred. For example, when a mine explodes killing tens or hundreds of workers simultaneously, the media and politicians recognize that this is not just a personal tragedy for the families of the victims, and that more troubling questions need to be asked about how this could happen. In other circumstances, however, the process that determines what gets recognized as a disaster is much more complicated. "Working Disasters" addresses the politics of recognition in case studies of the long-haul trucking industry, repetitive strain injuries, and lung disease in miners. Once it has recognized that a working disaster has occurred, the state typically goes beyond its routine responses to the daily toll of work-related deaths and injuries. Inquiries may be initiated to review the adequacy of regulatory systems and laws may be amended. Sometimes disasters produce meaningful change, but often they do not. In this text, the politics of response is considered in studies of a factory fire, the loss of an offshore oilrig, lung disease among miners, a mine explosion, and the prosecution of health and safety offences. This book will be of use to occupational health and safety activists and professionals; academics and upper-year students in: industrial relations, labour studies, labour history, law, political science, and sociology.

Organisation Development, as a field, is messy, imperfect and hard to get hold of - it is like nailing jelly to the wall. A Field Guide for Organisation Development offers a variety of perspectives and unparalleled experiences from practitioners and researchers who all share an interest and involvement in Organisation Development (OD). In it are multiple voices, mindsets and practices - not all of which necessarily agree with each other. Leading OD practitioners present a contemporary, practical guide that tackles the dilemmas and polarities that face anyone studying or practising within the OD arena, and encourages them to develop their own particular practice of OD in a way that is appropriate for their context, skills and preferences, while challenging them to look beyond what comes naturally. Here are new ways to support the growth and development of an organisation from modest endeavours that are small in scale to organisation-wide change programmes. A Field Guide for Organisation Development is as comprehensive a resource to support the practice of OD as can be found anywhere. It covers issues of organisational health as well as offering tools aimed at supporting practitioners to survive in the harsh realities of organisational life. It contains chapters on the OD practitioner, on groups, on culture, on data and evaluation. It offers perspectives on change, on the relationship between OD and HR, and on the use of external consultants.

Compliance with federal equal employment opportunity regulations, including civil rights laws and affirmative action requirements, requires collection and analysis of data on disparities in employment outcomes, often referred to as adverse impact. While most human resources (HR) practitioners are familiar with basic adverse impact analysis, the courts and regulatory agencies are increasingly relying on more sophisticated methods to assess disparities. Employment data are often complicated, and can include a broad array of employment actions (e.g., selection, pay, promotion, termination), as well as data that span multiple protected groups, settings, and points in time. In the era of "big data," the HR analyst often has access to larger and more complex data sets relevant to employment disparities. Consequently, an informed HR practitioner needs a richer understanding of the issues and methods for conducting disparity analyses. This book brings together the diverse literature on disparity analysis, spanning work from statistics, industrial/organizational psychology, human resource management, labor economics, and law, to provide a comprehensive and integrated summary of current best practices in the field. Throughout, the description of methods is grounded in the legal context and current trends in employment litigation and the practices of federal regulatory agencies. The book provides guidance on all phases of disparity analysis, including: How to structure diverse and complex employment data for disparity analysis How to conduct both basic and advanced statistical analyses on employment outcomes related to employee selection, promotion, compensation, termination, and other employment outcomes How to interpret results in terms of both practical and statistical significance Common practical challenges and pitfalls in disparity analysis and strategies to deal with these issues

As we approach the 21st century, there is a discernable shift in policing, from an incident-driven perspective to a proactive problem solving stance often described as "community policing." In this volume a panel of 21 psychologists examine the changing directions in policing and how such changes impact on psychological service delivery and operational support to law enforcement agencies. The book describes existing and emerging means of providing psychological support to the law enforcement community in response to police needs to accommodate new technology, community-oriented problem solving technology, crime prevention, and sensitivity to community social changes. Senior psychologists who are sworn officers, federal agents and civilian employees of federal, state and local law enforcement agencies comprise the team of chapter authors. Their perspectives encompass their collective experience "in the trenches" and in law enforcement management and administrative support roles. They discuss traditional applications of psychology to police selection, training and promotion processes, and in trauma stress management and evaluation of fitness for duty. Concerns related to police diversity and police family issues are also addressed, as are unique aspects of police stress management. Additional chapters are dedicated to establishing psychological service functions that currently are less familiar to police agencies than they are to other government and private sector service recipients. These chapters are devoted to police psychologists as human resource professionals, as human factors experts in accommodating to new technology and to new legal requirements, as organizational behavioral experts, and as strategic planners. This text is recommended reading for two groups: *police and public safety administators whose work takes them--or should take them--into contact with police psychologists; *practicing and would-be police psychologists concerned with the emerging trends in the application of psychology to police and other public safety programs.

A unique compendium of international investigations into motivation and performance, this book offers chapters by industrial and organizational psychologists from the United States, Europe, Australia, and Japan as they share their theories, concepts, empirical evidence, and practical evidence regarding the subject. The volume focuses on three distinct themes: * the relationship between motivation and performance * practical examples of building and strengthening the motivating potential with particular attention paid to productivity and the health of the employees * the development of work motivation over time and the change of the relative importance of central variables Work Motivation provides an exceptional blend of modern theoretical approaches, technologically sound techniques for solving practical problems, and empirical results to prove theoretical and technical validities.