This book is a valuable, comprehensive and unique reference text on Psychosocial Safety Climate (PSC), a new work stress theory. It proposes a new PSC theory concerning the corporate climate for workers' psychological health, its origins and implications for work stress, and provides a critique of current research and theories. It provides a comprehensive review of all PSC studies to date. The chapters discuss state-of-the-art empirical evidence testing PSC theory in relation to management roles, organisational resilience, corruption, organisational status, cultural perspectives, illegitimate tasks, high PSC work groups, PSC variability in work groups, etc. They investigate outcomes such as psychological distress, emotional exhaustion, depression, worry, engagement, health, cognitive decline, personal initiative, boredom, cynicism, sickness absence, and productivity loss, in various workplace settings across many countries. This unique book allows practitioners to rapidly update practical measures, benchmarks and processes, and provides students and trainees with an introduction to PSC and important concepts and methods, quantitative and qualitative, in occupational health with leads to further sources. Students as well as experts on occupational health and safety, human resource management, occupational health psychology, organisational psychology and practitioners, unions and policy makers will find this book highly informative. It covers relevant materials for undergraduate and postgraduate education, drawing upon the concepts, topics and methods (diary, multilevel, longitudinal, qualitative, data linkage) within the multidisciplinary occupational health area.

Making the case for an integrated approach to the practices of counselling, psychotherapy and coaching, Personal Consultancy provides a coherent and systematic framework for working with clients. Nash Popovic and Debra Jinks use their experience in the area of integrative practice to demonstrate how this wider approach can be a more comprehensive way of helping clients than coaching or counselling on its own. The authors explain how a range of techniques and approaches from various one-to-one practices can be brought together under the framework of Personal Consultancy, creating a method that is systematic, ethical and professional but not limited by any particular theoretical bias or preconceptions. With chapters by guest authors who discuss their perspectives on the approach and its application across various contexts, Personal Consultancy demonstrates that it is possible to combine the reparative work normally associated with counselling with the more proactive, goal-oriented approach of coaching. The result is a method that allows clients to have their counselling and their coaching needs met within one relationship and which allows the practitioner more flexibility and freedom than when using a single approach. Personal Consultancy will be essential reading for practicing coaches and counsellors, especially those already integrating the two approaches or those looking to do so, as well as students and those in training.

Modern projects are all about one group of people delivering benefits to others, so it's no surprise that the human element is fundamental to project management. The Gower Handbook of People in Project Management is a complete guide to the human dimensions involved in projects. The book is a unique and rich compilation of over 60 chapters about project management roles and the people who sponsor, manage, deliver, work in or are otherwise important to project success. It looks at the people-issues that are specific to different sectors of organization (public, private and third sector); the organization of people in projects, both real and virtual; the relationship between people, their roles and the project environment; and the human behaviours and skills associated with working collaboratively. Thus this comprehensive and innovative handbook discusses all the important topics associated with employing, developing and managing people for successful projects. The contributors have been drawn from around the world and include experts ranging from practising managers to academics and advanced researchers. The Handbook is divided into six parts, which begin with management and project organization and progress through to more advanced and emerging practices. It benefits hugely from Lindsay Scott's expert knowledge and experience in this field and from Dennis Lock's contributions and meticulous editing to ensure that the text and illustrations are always lucid and informative.

Aeromedical psychology is that branch of psychology pertaining to the assessment, selection and evaluation of aviation personnel. This book, Aeromedical Psychology, is designed to provide the means for a variety of clinicians to carry out sound assessment and selection procedures, perform informed evaluations and make subsequent recommendations regarding flight status and treatment strategies geared to the aviation environment. To facilitate a dynamic understanding of the field, the book emphasizes an integration of applications and theory, case examples and research. The book is divided into three parts. The first presents assessment and selection procedures for aviation personnel (i.e. air traffic controllers, flight officers and pilots) and astronauts and the many ways in which both psychologists and psychiatrists are involved in these roles. In the second part, the waiver standards put forth by both the FAA and the various branches of the military are presented, as well as the waiver decision process. Clinical issues unique to aviation - notably fear of flying, motivation to fly and airsickness - are addressed, as well as possible courses of intervention, treatment and disposition. In the final part, more specialized issues pertaining to aeromedical psychology are dealt with, namely the psychopharmacological research and regulations applicable to recreational pilots and aviation personnel, managing the aftermath of aviation mishaps and the psychologist's role in accident investigations.

Bullying in the workplace is a phenomenon that has recently intrigued researchers studying management and organizational issues, leading to such questions as why it occurs and what causes such harassment. This volume written by experts in a wide range of fields including Industrial and Organizational psychology, Counseling, Management, Law, Education and Health presents research on relational and social aggression issues which can result in lost productivity , employee turnover and costly lawsuits. Understanding this phenomenon is important to managers and employee morale.

The Coach's Mind Manual combines the latest findings from neuroscience, psychology, and mindfulness research to provide an accessible framework to help coaches and leadership development specialists improve their awareness of the mind, enhancing their coaching practice. Syed Azmatullah explains how such knowledge can be used to guide clients on a journey of self-discovery, facilitating transformational changes and enriching their performance and personal lives. Part One considers the mind's management committee, the cerebral cortex, and how its contrasting functions can be accessed to improve problem solving skills. Part Two considers the mind's middle management, the limbic system, balancing executive direction with our social and emotional needs, driving motivation around core values. Part Three examines how the environment, via the body, influences our mental infrastructure at various stages in life, guiding the selection of interventions. Part Four looks at interpersonal dynamics and how to maximise team performance. Part Five considers the power of collaboration for generating the culture needed to improve the sustainability of our global community. Each section contains self-reflection exercises and experiential role-play to help clients derive benefit from their new personal insights. Coaches are encouraged to combine the broad range of concepts presented with their own experience, creating a contextually-driven coaching process. By focusing on the mind as the target for coaching interventions Azmatullah establishes a comprehensive framework for achieving transformational change. The Coach's Mind Manual is ideal for all professionals engaged in adult development including executive coaches, business coaches, human resource development professionals, leadership development professionals, management consultants and organisational development professionals.

The Coach's Mind Manual combines the latest findings from neuroscience, psychology, and mindfulness research to provide an accessible framework to help coaches and leadership development specialists improve their awareness of the mind, enhancing their coaching practice. Syed Azmatullah explains how such knowledge can be used to guide clients on a journey of self-discovery, facilitating transformational changes and enriching their performance and personal lives. Part One considers the mind's management committee, the cerebral cortex, and how its contrasting functions can be accessed to improve problem solving skills. Part Two considers the mind's middle management, the limbic system, balancing executive direction with our social and emotional needs, driving motivation around core values. Part Three examines how the environment, via the body, influences our mental infrastructure at various stages in life, guiding the selection of interventions. Part Four looks at interpersonal dynamics and how to maximise team performance. Part Five considers the power of collaboration for generating the culture needed to improve the sustainability of our global community. Each section contains self-reflection exercises and experiential role-play to help clients derive benefit from their new personal insights. Coaches are encouraged to combine the broad range of concepts presented with their own experience, creating a contextually-driven coaching process. By focusing on the mind as the target for coaching interventions Azmatullah establishes a comprehensive framework for achieving transformational change. The Coach's Mind Manual is ideal for all professionals engaged in adult development including executive coaches, business coaches, human resource development professionals, leadership development professionals, management consultants and organisational development professionals.

Bullying in the workplace is a phenomenon that has recently intrigued researchers studying management and organizational issues, leading to such questions as why it occurs and what causes such harassment. This volume written by experts in a wide range of fields including Industrial and Organizational psychology, Counseling, Management, Law, Education and Health presents research on relational and social aggression issues which can result in lost productivity , employee turnover and costly lawsuits. Understanding this phenomenon is important to managers and employee morale.

Appropriate as a textbook for courses in cognitive psychology or social cognition, Everyday Thinking reviews the rapidly growing literature on cognition in naturalistic settings. It differs from other textbooks in that, where possible, it focuses on thinking in real-world settings rather than in controlled laboratory settings and provides detailed treatments of each of the following topics: * how we form impressions of and represent persons in memory; * how we recognize and represent faces; * how we reason in our day-to-day lives and go about solving everyday problems; * how we make judgments and decisions; * how we encode memories of events--both for future action and for our own life histories; and * what are some of the implications of everyday knowledge and cognition for education and instruction. This book presents the theoretical positions and research evidence on each of these topics and examines the generally unexplored connections among them. As a result, this book presents the study of cognition in a more relevant form and in a context that readers can more readily apply to their own lives.

Experience is currently a hot theme in decision making. For a long time, decision research was almost exclusively focused on new decisions and neglected the importance of experience. It took the field until the 1990s for a new direction in research and theorizing to become visible in the literature. There are parallel movements happening in sociology, political science, social psychology, and business. The purpose of this edited book is to provide a balanced and representative overview of what is currently known about the dynamics of experienced-based decision making. The chapters are written by renowned experts in the field and provide the latest theoretical developments, integrative frameworks, and state-of-the-art reviews of research in the laboratory and in the field.

It is very easy for organizations to ignore or overlook the impact of social and commercial change-of increased pressure to deliver profit (above all else) and of transformation in the ways in which we are now working-on the mental health and, consequently, the performance of their employees. And yet there is plenty of evidence that in many workplaces, performance is down, stress is up and professional employees are struggling to balance their home and work lives. This collection, while looking at individuals, places the spotlight on organizational initiatives to support the development of attitudes, values, character and behaviors in employees. The aim of these initiatives is to increase our resilience to those experiences and events which impact on performance. There is a particular focus on managerial and professional jobs where employee discretion and commitment are critical. The Fulfilling Workplace extends the themes developed in early titles in the Psychological and Behavioral Aspects of Risk Series deeper into organizations; to explore the organization's role in coming to grips both with human frailties and toxic workplaces-both destructive to individual and organizational health.

This book is a landmark in showing how industrial-organizational psychology and related fields contribute to environmental sustainability in organizations. Industrial-organizational psychology embraces a scientist/practitioner model: evidence-based best practice to solve real-world issues. The contributors to this book are experts in science and practice, demonstrating the ways in which human-organization interactions can drive change to produce environmentally beneficial outcomes. Overall, the authors address cogent issues and provide specific examples of how industrial-organizational psychology can guide interventions that support and maintain environmentally sound practices in organizations. Green Organizations can be used as a general reference for researchers, in courses on sustainable business, corporate social responsibility, ethical management practices and social entrepreneurship. The book will provide an excellent overview for anyone interested in sustainability in organizations, and will serve as a valuable guide to industrial-organizational psychology and management professionals.

City schools, especially those attended by working class and ethnic minority pupils are teh catalysts of many significant issues in educational debate and policy making. They bring into sharp focus questions to do with class, gender and race relations in education; concepts of equality of opportunity and of social justice; and controversies about the wider political economic and social context of mass schooling. America, Western Europe and Australia have all taken a keen interest in the problems of urban schooling. The contributors to this collection of original essays all share a concern about these problems, although they approach them from a wide range of theoretical and ideological positions. Gerald Grace and his contributors criticis the current limitations of urban education as a field of study and they present a foundation for a more historically located and critically informed inquiry into problems, conflicts and contradictions in urban schooling. Part I presents contributions on theories of the urban. Part II focuses upon the history of urban education both in Britain and the USA. Part III discusses contemporary policy and practice with essays relating to education in inner city London and in New York City. This book was first published in 1984.

Most research into leadership has presented leaders as heroic, charismatic and transformational 'visionaries'. The leader, whether in business, politics or any other field, is the most important factor in determining whether organizations succeed or fail. Indeed, despite the fundamental mistakes which have, arguably, directly led to global economic recession, it is often still taken for granted that transformational leadership is a good thing, and that leaders should have much more power than followers to decide what needs to be done. The Dark Side of Transformational Leadership confronts this orthodoxy by illustrating how such approaches can encourage narcissism, megalomania and poor decision-making on the part of leaders, at great expense to those organizations they are there to serve. Written in a lively and engaging style, the book uses a number of case studies to illustrate the perils of transformational leadership, from the Jonestown tragedy in 1978 when over 900 people were either murdered or committed suicide at the urging of their leader, to an analysis of how banking executives tried to explain away their role in the 2008 financial crisis This provocative and hugely important book offers a rare critical perspective in the field of leadership studies. Concluding with a new approach that offers an alternative to the dominant transformational model, The Dark Side of Transformational Leadership will be an invaluable text for academics interested in leadership, students on leadership courses requiring a more critical perspective, and anyone concerned with how people lead people, and the lessons we can learn.

This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills. The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, the non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice. Unique in its scope, this key text will be essential reading for coaches, academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role.

The consequences of advertising on the social life of the community has been a much-discussed topic in recent years. Advertising as a means of influencing the thought and behaviour of masses of people involves the application of such fundamental aspects of psychology as attention, motivation, memory, association, suggestion, volition, and so on. Modern advertising presents its message in a variety of forms: attracting, informing, reminding, suggesting and impelling us many times during the course of any single day. To what extent advertising influences our tastes, preferences and purchases may be gauged by the number of things we buy directly or indirectly as the result of reading advertisements. In this volume the main interest is the study of public reaction to various advertising appeals. The advertising aspect of psychology involves the study of man's conscious and near-conscious activities. What goes on his mind when he is attracted by something he sees and reads in an advertisement or poster? This question Advertising and Psychology attempts to answer. Dealing as it does with so complex and fascinating a theme, this book's purpose is to provide an introductory outline in a manner intelligible to both the student and the general reader. First published in 1954.

Skill and knowledge retention is a major issue and concern in learning and skill acquisition, especially when trained or acquired skills (or knowledge) are needed after long periods of nonuse. The goal of this book is to summarize and advance the thinking of critical issues related to skill retention and decay in the context of individual and team training on complex tasks. This volume will be of interest to researchers and practitioners in the fields of industrial and organizational psychology, human factors, organizational behavior, and human resources management.

This book is a landmark in showing how industrial-organizational psychology and related fields contribute to environmental sustainability in organizations. Industrial-organizational psychology embraces a scientist/practitioner model: evidence-based best practice to solve real-world issues. The contributors to this book are experts in science and practice, demonstrating the ways in which human-organization interactions can drive change to produce environmentally beneficial outcomes. Overall, the authors address cogent issues and provide specific examples of how industrial-organizational psychology can guide interventions that support and maintain environmentally sound practices in organizations. Green Organizations can be used as a general reference for researchers, in courses on sustainable business, corporate social responsibility, ethical management practices and social entrepreneurship. The book will provide an excellent overview for anyone interested in sustainability in organizations, and will serve as a valuable guide to industrial-organizational psychology and management professionals.

Brings together experts from industry and research settings to provide an overview of the historical approaches in Organizational Behavior Management alongside a discussion of the opportunities it has to contribute to the safety, health and well-being of organizational members, consumers of organizational products, and beyond. Will appeal to students of Organizational Behavior Management from psychology and business disciplines, as well as professionals working in the field. Part of the ABAI series, developed in direct response to membership feedback about much-needed books in the field.

Leading to Occupational Health and Safety brings together prominent researchers to explore the pervasive roles that leaders play in determining the health, safety and mental well-being of employees in organizations. * The first text to directly link organizational leadership behaviours with health and safety outcomes, covering theory, research and evidence-based best practice * Argues that a leader s impact can be far more far-reaching than is commonly realized, and examines the effects of leadership on safety, physical wellness and wellbeing, and psychological wellbeing * Explores the theoretical underpinnings of effective leadership styles and behaviors, and advances both research and practice in order to encourage better leadership and healthier, safer organizations * Features contributions from internationally known and respected researchers including Sharon Clarke, Kara Arnold, Fred Luthans, Stale Einarsen, Julian Barling, and Emma Donaldson-Feilder

The purpose of this volume is to showcase alternative theoretical and methodological approaches to work and family research, and present methodological alternatives to the widely known shortcomings of current research on work and the family. In the first part of the book contributors consider various theoretical perspectives including: Positive Organizational Psychology System Theory Multi-Level Theoretical Models Dyadic Study Designs The chapters in Part Two consider a number of methodological issues including: key issues pertaining to sampling, the role of diary studies, Case Cross-over designs, Biomarkers, and Cross-Domain and Within-Domain Relations. Contributors also elaborate the conceptual and logistical issues involved in incorporating novel measurement approaches. The book will be of essential reading for researchers and students in work and organizational psychology, and related disciplines.

This book honors Jack W. Brehm's contributions to psychology, all of which revolve around a central theme of motivation and social behavior. It begins with two personal chapters and then presents a collection of cutting-edge, substantive chapters authored by researchers whose work Brehm has strongly influenced. It concludes with a chapter by Jack Brehm that reflects on the field of psychology, discusses a new theory of social influence, and offers ideas about the direction in which our understanding of human behavior could move. Motivational Analyses of Social Behavior will be of value to research scientists, educators, and practitioners interested in social motivational processes and those who developed major theories in this area. Interested readers include individuals specializing in social, clinical, organizational, personality, health, and motivational psychology, and psychophysiology. The book would also be ideal for advanced courses on social motivation and the history of psychology.

Jean M. Bartunek, the 2001-2002 President of the Academy of Management, has written an excellent scholarly book on organizational and educational change. Using a joint insider/outsider approach, this book tells the story of a change agent group--a group of teachers--that was creating change in its organization setting, a Network of Independent Schools. The group's focus was on empowerment and professional development for teachers in the Network. The book describes virtually everything that happened in the group over its first seven years and summarizes what happened during its final two years. It explores the identity, work, and evolution of change agent groups in organizations, with particular emphasis on teachers and educational change. Through the book's extensive quotations and narrative account, the reader is enabled to enter into the world of the teacher group studied over the course of its nine-year history. In addition, the book includes analysis of the underlying processes involved in the change, focusing on the change agent group's identity, its actions and relationships with stakeholders as they jointly evolved over time, and their impacts on the vitality of the change effort. It contributes a new understanding of fundamental processes involved in organizational change, especially when viewed from the perspective of change agents. In addition, the book provides practical implications for change agents, specifically change agents in schools. As such, this account will be useful for graduate students and researchers in organizational change, educational leadership, and professional development. It is a part of Lawrence Erlbaum Associates growing series in organization management.

In many professions daily work life has become unthinkable without the use of a computer with access to the Internet. As technological innovations progress rapidly and new applications of interactional media are invented, organizational behaviour continues to change.

The central theme of this book is how new media affect organizational behavior and employee well-being. A variety of topics are considered:

• applications of new media in both personnel psychology and organizational psychology
• tools to improve selection and assessment
• issues arising in the context of training, learning and career development
• the use of online games for education and recreation
• the impact of mobile devices on organizational life
• the implications of new forms of collaboration by means of virtual teams.

The research documented in this volume consists of high quality, quantitative studies illustrated by lively practical examples. The combination of science and practice ensures that new insights supported by empirical studies are translated into practical implications. The book will be essential reading for researchers and students in organizational psychology and related disciplines.

This edited book presents cutting-edge research looking at the role of multiple intelligence--cognitive (IQ), emotional intelligence, social intelligence--in effective leadership, written by the most distinguished scholars in the two distinct fields of intelligence and leadership. The synergy of bringing together both traditional intelligence researchers and renowned leadership scholars to discuss how multiple forms of intelligence impact leadership has important implications for the study and the practice of organizational and political leadership. This volume emanates from the recent explosion of interest in non-IQ domains of intelligence, particularly in Emotional Intelligence and Social Intelligence. Indeed, the leading EI and SI scholars have contributed to this book. Research described in this book suggests that: (1) possession of multiple forms of intelligence is important for effective leadership; (2) researchers are just beginning to understand the breadth, depth, and potential applications of non-IQ domains of intelligence; (3) incorporating multiple intelligence constructs into existing leadership theories will improve our understanding of effective leadership; and (4) research on multiple intelligence has important implications for both the selection and training of future leaders.