Never before has the world witnessed the phenomenon of severe stress and burnout on such a large scale as in recent years. Globalization, technological advances and economic meltdown have brought about a plethora of unprecedented challenges for industry and organizations across the globe. Consequently, executives have been under growing stress due to economic uncertainties, mergers and acquisitions, role erosion and restructuring, resulting in increased workloads, longer hours and demands for greater productivity and efficiency. This changing environment has created job insecurity, anxiety, dissatisfaction and emotional exhaustion causing a rapid increase in executive burnout. This book provides the most comprehensive analysis of the construct of burnout, including its magnitude, a global research review, a typology of models, comparisons between professions and consequences of burnout for individuals and organizations. In addition, it provides the views of mental health professionals, empirically derived causes, symptoms and coping techniques, while throwing light on preventative measures and comparing Eastern and Western approaches to mitigate the effects of burnout.

This book presents an unprecedented qualitative research study on relational changes in mediation with a truly interdisciplinary outset, drawing on the literature on psychology, alternative dispute resolution and business. Mediation's potential to induce changes in parties' relationships as an advantage of the process is commonly mentioned in the literature. However, despite its being a key to reconciliation, relational changes in mediation has not yet been a topic of foundational and fine-grained qualitative enquiry. As the first study in the literature, this research uses in-depth interviews with mediation parties and the qualitative methodology of interpretative phenomenological analysis in order to explore participants' lived experiences. The phenomenological stance ensures a particularly rich data set and a nuanced interpretative analysis. This pioneering piece of research seeks to enter mediation parties' true experiences as closely as possible, moving beyond pre-existing theoretical, quantitative and large-scale qualitative explorations. The themes are discussed in the context of theory, research and practice. Therefore, this book advances knowledge about mediation both in theoretical and practical terms. Innovative conclusions and recommendations are provided for developing mediation practice, mediation training programmes, and further research.

This book focuses on human behavioural processes and describes them from an interdisciplinary perspective. It introduces readers to the main theories and approaches in the field of organisational development and change (ODC), and discusses their relevance and purpose with a clear focus on improving how readers perceive and handle change. The book is tailor-made for business students without any background in the humanities, helping them to conceptualise organisational development and change, and to practically organise interventions to increase organisational effectiveness. The book's goal is to help future managers and consultants recognise and handle the 'full situation', which includes purposes, people and relationships. Furthermore, it elaborates on those theories and instruments that can deliver real benefits to real people working in real fuzzy and complex circumstances, and includes several practical cases focusing on the role of the interventionist.

This book explores how, why, and with what consequences one no-excuses charter network marketizes teaching and learning, through the author's 1000 hours of covert participant observation at a network charter school. In her research, Brooks found that the "AAG" (pseudonym) network re-conceptualized teaching by urging staff to envision their careers in corporate education rather than in classroom teaching. While some employees received a boost up the corporate ladder, others found themselves being pushed out of the organization. Despite AAG's equity-conscious discourse, administrators emphasized controlling student behavior as a central measure of teaching effectiveness. Brooks develops the concept of creative compliance to describe the most successful teachers' tactics for adhering to formal policies strategically, bending the rules in order to survive and advance in a workplace fraught with competition and insecurity.

Circular economy principles are driving to overcome the challenges of today's linear take-make-dispose production and consumption patterns through keeping the value of products, materials, and resources circulating in the economy as long as possible. Sustainable Consumption and Production, Volume II: Circular Economy and Beyond aims to explore the sustainable consumption and production transition to a circular economy, while addressing critical global challenges by innovating and transforming product and service markets towards sustainable development. This book explores how consumers, private sector, relevant international organizations, and governments can play an active role in innovating businesses to help companies, individuals (consumers and citizens), organizations, and sectors, to remain competitive, while transitioning towards sustainable markets and economies. It is of interest to economists, students, businesses, and policymakers. Chapter "Tourism as (Un)sustainable Production and Consumption" is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

This book compels professionals to actively imbibe self-awareness in their thought process in order to help them manage complexities in business. The authors explore dialectical thinking -in contrast to logical thinking-and introduce a new mind-opening thinking process called "Metathinking". Four case studies demonstrate the application of Metathinking. The reader shall come across, and learn from, a multitude of mind opening questions on a variety of topics, with particular focus on leadership and transformation. Practical exercises are also offered for training and discussion in the workplace.

This volume explores psychosocial problems amongst one of the most vulnerable social groups in our societies, immigrant workers, through a multidisciplinary approach. Migration has sometimes been oversimplified as a flow of workers from "poorer", developing nations to "wealthier", industrialised nations. The issue, however, is more complex and currently migration is a global phenomenon in which all countries are recipients of workers from third countries and send workers to third countries. The working conditions of immigrant workers at various levels are not always well known, though some studies have established that the negative impact on migrant workers is cumulative, and primarily stems from adverse living and working conditions in a new country and increased levels of vulnerability. The contributions to this volume cover discussions on migrant workers in the industrial, agricultural and service sectors across the world. They critically study the impact of work Hazards on the health and wellbeing of migrant workers in order to shed light on the social and health implications of migrant work, explore the relation between organizational, psychosocial and work factors, and analyse the migration process from a wider perspective and as a global phenomenon present in every country. The contributors provide multidisciplinary and multicultural contemporary perspectives, thereby providing readers with wide-ranging insights. This volume is of interest to researchers and students from the social and behavioural sciences, particularly those focusing on health studies and migration studies.

Effective Police Supervision, 9th ed., is a time-tested text providing complete coverage of the organizational dynamics surrounding leadership of teams in an effective police department. This revised edition provides readers with the tools to excel and advance with up-to-date and timely scholarly research and legal case law on supervision. Special attention is given to recruitment, selection, and retention of police, commonly believed to be the most challenging internal issue facing agencies today. Supervisory tactics are evaluated in terms of how they work not only in the United States but in the United Kingdom and Canada as well, and chapters are enhanced with boxed features that help the reader connect ideas with realistic situations. Combining behavioral theory and updated case studies, Effective Police Supervision is the preferred textbook for college-level classes on police supervision and is an essential resource for preparation for promotional exams and career development for law enforcement officers and supervisors. Information has been included to respond to current issues facing law enforcement with Covid-19 and managing protests.

The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. Our goal is to provide a multidisciplinary and international collection that gives a thorough and critical assessment of both knowledge and major gaps in knowledge. Volume 14 of Research in Occupational Stress and Well Being is focused on leadership. Through their actions and behaviors, leaders can positively, or negatively, influence the health, stress, and well being of their followers, and vice versa as well. This volume examines critical topics for a deeper understanding of the intersection of leadership, stress, and well being which include: a leader's dark personality, a leader's networks, workaholism, the role of leaders in helping employees with stress and mental health issues, followership, and a more holistic view of a leader's life at work and away from work, and the development of leaders. The topic of this volume, Leadership, is sure to attract the attention of researchers around the globe.

Managing Competences: Research, Practice, and Contemporary Issues draws together theoretical and practical research in competence management. It provides a wealth of knowledge concerning emerging and contemporary issues, such as the multilevel approach to competence, the development of collective competence, the strategies of competence management, and the tools for managing competences as well as the organizational dynamics of competences. Moreover, the book provides a critical approach to research and practitioners' continued engagement in competence management research and practice. Research in competence management has more recently entered an era more open to doubt and questioning: Is there a solid theoretical foundation that supports the concept of competence? What is the contribution of research on employees' competences to human resources management in particular, and more generally to management? Is there not a risk of diluting the concept of competence by considering it at the individual, collective, organizational, and strategic levels? Today, is it still possible to manage competences in a world where the boundaries of the organizations are more and more porous? These questions, and many others, probably explain why a field that seemed well-identified and well-structured yesterday, has given way today to new, highly diverse analyses of competences by researchers and practitioners. This contributed volume seeks to answer these pressing issues and is a collective means for responding to them. The book brings together multiple streams of research in the field about emerging and contemporary issues, including multidimensional HRM systems, the rise of forms of collaborative management, the intensification of the use of digital and robotic technologies, the rise of the regime of remote and networked operations, the increasing heterogeneity of the status of workers, and changes in regulations concerning work and its recognition.

Fear is a fundamental emotion, a process combining four elements: physiological arousal, subjective feelings, cognitive interpretation and behavioural expression. The notion of fear is related to such terms as apprehension, uncertainty, risk, anxiety, horror. Fear has always accompanied people. It is ubiquitous, but its level rises when people pursue tasks or objectives, are controlled or assessed. Hence, its strong presence in management processes. This book illustrates various types of fear, its sources and consequences, as well as reduction methods. The authors discuss notions related to fear (e.g. uncertainty, anxiety), the significance of fear and its roles from the points of view of business owners, employees, trade unions, and managers, as well as the roles of fear in various management concepts. They present various methods and tactics of employee intimidation including humiliation, false accusations, excessive control, blackmail, bullying, and harassment. The objective of Management, Organization and Fear: Causes, Consequences and Strategies to make the reader aware of economic and social benefits available if an organizational environment is free from fear. It aims to ensure that the reader knows how to reduce fear and how to defend against its negative consequences and will therefore be of value to researchers, academics, managers, and students in the fields of organizational studies, human resource management, work and organizational psychology, and sociology.

The difference between what's possible and what's not is a construct of the human mind, a matter of perspective, and it's one that can be changed. Working Wonders explains the fundamentals that shape the mind: how it builds walls to protect itself and how a person can tear those walls down to tackle challenges that would have previously been discounted as unrealistic. This volume shares case studies featuring people making the impossible a reality and, in doing so, changing the world for the better. On a deeper level and yet still using non-technical language, the book identifies possible neurological and psychosocial mechanisms that limit the brain, and techniques that may open it up to exploring the seemingly unachievable. Praszkier also introduces the concept of 'possibilitivity', a personality trait that reflects the propensity to perceive insurmountable challenges as doable, and concludes by presenting a portfolio of 'Do It Yourself' techniques.

The Psychology of Advertising offers a comprehensive exploration of theory and research in (consumer) psychology on how advertising impacts the thoughts, emotions and actions of consumers. It links psychological theories and empirical research findings to real-life industry examples, showing how scientific research can inform marketing practice. Advertising is a ubiquitous and powerful force, seducing us into buying wanted and sometimes unwanted products and services, donating to charitable causes, voting for political candidates and changing our health-related lifestyles for better or worse. This revised and fully updated third edition of The Psychology of Advertising offers a comprehensive and state-of-the art overview of psychological theorizing and research on the impact of online and offline advertising and discusses how the traces consumers leave on the Internet (their digital footprint) guides marketers in micro-targeting their advertisements. The new edition also includes new coverage of big data, privacy, personalization and materialism, and engages with the issue of the replication crisis in psychology, and what that means in relation to studies in the book. Including a glossary of key concepts, updated examples and illustrations, this is a unique and invaluable resource for advanced undergraduate and graduate students and instructors. Suitable for psychology, advertising, marketing and media courses. It is also a valuable guide for professionals working in advertising, public health, public services and political communication.

Advances in Vocational Psychology devoted to presenting and evaluating important advances in the field of interest measurement. Progress in three well known interest inventories -- the Strong Campbell Interest Inventory, the Kuder Occupational Interest Survey, and the Self Directed Search -- is closely examined. A focus on innovations in interest measurement directs attention to how more recent instruments provide technical and conceptual advances over older, more reliable ones. Both research and counseling perspectives combine to provide a well-balanced guide to the study of vocational psychology. How interest inventories can be used beneficially in the career counseling of minority and majority populations is also explored.

This book brings together mobilities and possibility studies by arguing that the possible emerges in our experience in and through acts of movement : physical, social and symbolic. The basic premise that mobility begets possibility is supported with evidence covering a wide range of geographic and temporal scales. First, in relation to the evolution of our species and the considerable impact of mobility on the emergence and spread of prehistoric innovations; second, considering the circulation of people, things and creative ideas throughout history; third, in view of migrations that define an individual life course and its numerous (im)possibilities; and fourth, in the 'inner', psychological movements specific for our wandering - and wondering - minds.This is not, however, a romantic account of how more mobility is always better or leads to increased creativity and innovation. After all, movement can fail in opening up new possibilities, and innovations can cause harm or reduce our agency. And yet, at an ontological level, the fact remains that it is only by moving from one position to another that we develop novel perspectives on the world and find alternative ways of acting and being. At this foundational level, mobilities engender possibilities and the latter, in turn, fuel new mobilities. This interplay, examined throughout the book, should be of interest for researchers and practitioners working on mobility, migration, creativity, innovation, cultural diffusion, life course approaches and, more generally, on the possibilities embedded in mobile lives.

This book presents various perspectives on innovative work behaviour, focusing on problem recognition, idea generation, idea promotion and the realisation of these ideas. It first highlights important corporate issues, such as uncertainty, performance management, technological infrastructure, and strategy development, and subsequently presents studies that offer solutions. Further, the book evaluates the significance of research and development, effective communication and corporate governance. Lastly, it discusses the implications of idea realisation, examining resource dependence theory, organizational trust and eco-innovations.

Against the backdrop of research that tells us emotions are playing an increasingly prevalent role in organizations' performance, this text draws on empirical studies to powerfully argue that it is incumbent upon school principals to display emotional leadership within the education system. A Model of Emotional Leadership in Schools sets out the importance of affective wellness in teachers and addresses questions on emotive school management. Bringing together a range of studies, the book elucidates emotion as a managerial tool in the school environment, and considers the interpersonal emotional support of teachers by principals. Ultimately, the text puts forward a new model of emotional leadership in schools to provide practical insights into the ways in which principals can influence, transform, and manage teachers' emotions. This insightful text will be of interest to researchers, academics, and postgraduate students in the fields of school leadership and leadership strategy, as well as educators and school leaders concerned with how interpersonal aspects of emotion management play out within the school context. Izhak Berkovich is a faculty member in the Department of Education and Psychology at the Open University of Israel, Israel. Ori Eyal is Chair of the Graduate Division of Policy, Administration, and Leadership in Education at the Hebrew University of Jerusalem, Israel.

This book examines how contemplative arts practice and a mindful approach to creativity, can be used to offer new possibilities for facilitating team creativity and collaboration in organizational settings. The author employs a qualitative, action research paradigm, using arts-based and ethnographic methods, to explore the perceived effects of a contemplative arts workshop process on team creativity and collaboration within an organization. The book demonstrates how a contemplative arts workshop process may be used to facilitate mindfulness, trust, communication, collaboration, and creative insights among teams and working groups. It explores each of these themes in depth and develops a model based on those findings. The model includes five elements: 1. Individual-Level Mindfulness, 2. Trust and Authentic Communication, 3. Team Cohesion and Collaboration, 4. Creative Ideation and Insights, and 5. Leadership: Creating a Culture of Innovation. Combining theory and practice, the book offers a series of mindfulness and contemplative arts exercises that facilitators can use to address each of the five levels of the model. This book weaves together contemporary psychological research on mindfulness and organizational creativity along with practical applications and contemplative arts exercises for practitioners and scholars of workplace creativity, management and organisational and industrial psychology.

In a time of increasing divisiveness in politics and society there is a desperate need for leaders to bring people together and leverage the power of diversity and inclusion. Inclusive Leadership: Transforming Diverse Lives, Workplaces, and Societies provides leaders with guidance and hands-on strategies for fostering inclusion and explains how and why it matters. Inclusive Leadership explores cutting-edge theory, research, practice, and experience on the pivotal role of leadership in promoting inclusion in diverse teams, organizations, and societies. Chapters are authored by leading scholars and practitioners in the fields of leadership, diversity, and inclusion. The book is solidly grounded in research on inclusive leadership development, diversity management, team effectiveness, organization development, and intergroup relations. Alongside the exhaustive scholarship are practical suggestions for making teams, groups, organizations, and the larger society more inclusive and, ultimately, more productive. Leaders and managers at all levels, HR professionals, and members of diverse teams will find Inclusive Leadership invaluable in becoming more effective at cultivating inclusive climates and realizing its many benefits-including innovation, enhanced team and organizational performance, and social justice. For more, visit: https://inclusiveleader.com

This book examines the ethical and legal aspects of workplace bullying from a global perspective. Through an in-depth exploration of this psychologically destructive managerial technique, it identifies workplace bullying as a highly potent tool in the short term to increase employee performance. By deconstructing and exposing the dark side of workplace bullying, not as a psychological harmful component, not as a health-related stress issue, but instead as a management tool to exercise totalizing control over the employee, this book explores the ethical modalities which managers tend to cross on a daily basis to get things accomplished within an organization. This book offers researchers a thorough examination of management responsibilities and the power of enforcement strategies used by managers.

Based on neuroscience research, this book presents and demonstrates a 'Ten Enablers' model as a framework to help change leaders successfully lead and manage change. It focuses on the execution of change processes within volatile and challenging emerging markets with high growth potential. The book first presents the organizational development and change research on which the model is based, and discusses the basic neuroscience principles. It then introduces a systematic model of the ten enablers, taking readers through the process of change, from considering the ethos prior to embarking on it, including engagement of stakeholders, up to the final phase, where change leaders exit the process or the organization. It highlights this circular process through several step-by-step illustrations, supported by examples from emerging markets. Further, it includes neuroscience research and principles to help leaders understand and manage change in themselves and others. This well-researched and practical book is a valuable resource for students and professionals alike.

Evidence from neuroscience shows that individuals and organizations are more successful when people are encouraged to take risks, explore new ideas, and channel their energies in ways that work for them. And yet many organizations are filled with bullies, vicious gossip, undermining behaviours, hijacking tactics, political jockeying for position, favouritism and other factors that instil fear and impede productivity. It is no wonder that organizations are actively looking at how they can improve and maintain the psychological health and wellbeing of their employees to the benefit of all concerned. The Fear-free Organization reveals how our new understanding of the neurobiology of the self - how the brain constructs the person - can transform for the better the way our businesses and organizations work. Academic yet accessible, The Fear-free Organization addresses head on the issue that scared people spend a lot more time plotting their survival than working productively. The book helps leaders understand the neurobiology of fear, face the damage it is doing, and replace it with building relationships, managing energy flow and fostering trust. It guides you in making your workplace one that's full of energy, not adrenalin; focused on possibility, not profit; and generates independent thinking, not obedience so you can promote the psychological wellbeing that is strongly correlated with greater energy, motivation and better cognitive function.

In the context of global economic recession, fear has become institutionalized in many organizations, both in the private and public sectors. Board directors are under pressure from shareholders, senior executives are attempting to maintain sales in a nervous market and many people are concerned about job security and maintaining their living standards. The Psychology of Fear in Organizations shows how fear manifests itself in large organizations, how it impacts on the workforce and how by reducing our willingness to take risks and to innovate, it can inhibit economic growth and innovation, at both an individual and corporate level. The Psychology of Fear in Organizations examines the psychological barriers to innovation and presents initiatives to loosen the paralysis caused by the economic downturn. It presents psychological theory in an accessible way to provide a better understanding of the needs and fears of people and how they can be supported to improve productivity and innovation. Online supporting resources include lecture slides on how to harness fear to fuel innovation.

This book brings together studies broadly addressing human error and safety management from the perspectives of various disciplines, and shares the latest findings on ensuring employees' safety, health, and welfare at work. It combines a diverse range of disciplines - e.g. work physiology, health informatics, safety engineering, workplace design, injury prevention, and occupational psychology - and presents new strategies for safety management, including accident prevention methods such as performance testing and participatory ergonomics. It reports on cutting-edge methods and findings concerning safety-critical systems, defense, and security, and discusses advanced topics regarding human performance, human variability, and reliability analysis; medical, driver and pilot error, as well as automation error; and cognitive modeling of human error. Further, it highlights cutting-edge applications in safety management, defense, security, transportation, process controls, and medicine. Gathering the proceedings of the AHFE 2020 International Conference on Safety Management and Human Factors and the AHFE 2020 Virtual Conference on Human Error, Reliability, Resilience, and Performance, held on July 16-20, 2020, USA, the book offers an extensive, timely, and multidisciplinary guide for researchers and practitioners dealing with safety management and human error.

This book discusses the latest advances in the research and development, design, operation, and analysis of transportation systems and their corresponding infrastructures. It presents both theories and case studies on road and rail, aviation, and maritime transportation. Further, it covers a wealth of topics, from accident analysis, intelligent vehicle control, and human-error and safety issues to next-generation transportation systems, model-based design methods, simulation and training techniques, and many more. Special emphasis is placed on smart technologies and automation in transport, as well as the user-centered, ergonomic, and sustainable design of transportation systems. The book, which is based on the AHFE 2020 Virtual Conference on Human Aspects of Transportation, held on July 16-20, 2020, mainly addresses the needs of transportation system designers, industrial designers, human-computer interaction researchers, civil and control engineers, as well as vehicle system engineers. Moreover, it represents a timely source of information for transportation policy-makers and social scientists whose work involves traffic safety, management, and sustainability issues in transport.