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How People Evaluate Others in Organizations (Paperback)
Loot Price: R1,977
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How People Evaluate Others in Organizations (Paperback)
Series: Applied Psychology Series
Expected to ship within 12 - 17 working days
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Evaluating and making decisions about other people are key aspects
of doing business, especially for managers and human resource
professionals. Industrial and organizational psychologists devise
systematic methods to remove human errors in judgment, such as
biases and stereotypes. However many decisions about people are not
made by experts using standard procedures. Even when they are,
human judgment is unavoidable.
This book examines the social psychological dynamics of person
perception that underlie how people evaluate others in
organizations. It contains original articles from leading experts
in social, industrial, and organizational psychology. The book
begins by examining basic principles and processes of social
cognition and person perception, such as schemas, stereotypes,
automatic/mindless information processing, the perceiver's
motivation and affect, and situational conditions. It then applies
these ideas to key areas of business operations.
Helping readers understand and develop ways to improve the way
people assess and make decisions about others, this book:
* covers the interview, executive promotion decisions, and
assessment centers;
* examines performance appraisals and multisource (360 degree)
feedback ratings;
* addresses leadership cognitions, identifying training needs,
coaching, and managing problem employees; and
* includes chapters on cultural sensitivity, negotiations, group
dynamics, and virtual teams.
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