* Has broad international reach, and gives voice to those involved in policing around the world * Communicates insights from internationally known editors and contributors * A unique collection covering vital law enforcement issues of our time

This book examines numerous topic areas that are considered to be especially relevant for making a strategic leader development investment. The topics covered are areas that have theoretical and empirical connections to important aspects of growth, change, adult development, and underlying abilities, skills, and competencies needed to lead effectively in times of great complexity. In addition, these are investment areas identified by the U.S. Army--a world-class organization faced with the need for radical transformation--as particularly relevant for success and survival. This book identifies key concerns in developing leaders and leadership, and in transforming organizations to better meet the challenges of a complex world. There are two aspects of this book that distinguish it from the numerous existing volumes on leadership in the scholarly and popular-press literatures. Most important, the overarching focus of the present book is on development. There are many offerings on the topic of leadership, but relatively few that focus on leader development--especially from a scholarly, academic perspective. Also, this volume offers a unique perspective in examining those underlying psychological competencies and processes that are viewed as especially relevant for leader development. The chapters that are collected in this edited volume were originally commissioned by the U.S. Army Research Institute as "white papers" to better help Army officers and researchers understand important issues in leader development. The present organization of the papers is around four central themes: a) Accelerating Leader Development, b) Cognitive Skills Development, c) Developing Practical and Emotional Intelligence, and d) Enhancing Team Skills.

This book addresses the psychological impact of sexual harassment and gender discrimination from both a clinical and theoretical perspective, whereas previous literature on the topic has emphasized legal and employment consequences. To start, Lenhart provides a comprehensive summary and integration of existing literature and discusses relevant aspects of the workplace and legal environments. The second portion of the book deals with the psychodynamics of sexual harassment and gender discrimination, placing these violations in proper psychological perspective, along the same lines as rape, battering and other forms of gender-based abuse. The wide spectrum of psychological consequences of discrimination will be discussed and an effective and integrative model for intervention and treatment will be presented.

The difference between a drama and a crisis is down to good management - or more specifically, good communication. How you communicate with everyone: shareholders, other business partners, employees, the press, and so on, in the hours and days following a potential business crisis is critical. Get it right and the crisis may even strengthen your corporate reputation. Get it wrong and you can imagine the consequences for yourself. Managing Communications in a Crisis details how crisis situations can be identified and dealt with, ensuring the risk to the organisation's financial well-being and reputation is minimised. The book deals with all aspects of communication management in a crisis. Part I considers definitions of a crisis and the theory behind dealing with crisis communications, both externally and internally. Part II explores the practicalities of crisis management communications, the identification of audiences and how each should be dealt with and by whom. The third part of the book contains valuable checklists and succinct supporting information for the key aspects and roles of the communication process. The combination of these three approaches will help you to develop your own crisis strategy, tailor-made for your organization. The text is supported by a wide range of case histories. Some of these you will recognise and others, perhaps through good management, never entered your radar. The authors are highly experienced advisors to companies of all sizes in the demands of crisis management communications. Their company, The Aziz Corporation, is the UK's leading executive communications consultancy, specialising in presentation skills, media handling and crisis management.

This book examines numerous topic areas that are considered to be especially relevant for making a strategic leader development investment. The topics covered are areas that have theoretical and empirical connections to important aspects of growth, change, adult development, and underlying abilities, skills, and competencies needed to lead effectively in times of great complexity. In addition, these are investment areas identified by the U.S. Army--a world-class organization faced with the need for radical transformation--as particularly relevant for success and survival. This book identifies key concerns in developing leaders and leadership, and in transforming organizations to better meet the challenges of a complex world. There are two aspects of this book that distinguish it from the numerous existing volumes on leadership in the scholarly and popular-press literatures. Most important, the overarching focus of the present book is on development. There are many offerings on the topic of leadership, but relatively few that focus on leader development--especially from a scholarly, academic perspective. Also, this volume offers a unique perspective in examining those underlying psychological competencies and processes that are viewed as especially relevant for leader development. The chapters that are collected in this edited volume were originally commissioned by the U.S. Army Research Institute as "white papers" to better help Army officers and researchers understand important issues in leader development. The present organization of the papers is around four central themes: a) Accelerating Leader Development, b) Cognitive Skills Development, c) Developing Practical and Emotional Intelligence, and d) Enhancing Team Skills.

Contents:
1. Introduction: Costs associated with occupational stress: Risk Management of stress: The Structure of the book: 2. The Effects of Stress on Employee-Related Outcomes: Absenteeism, Turnover and Productivity: Work-Related Accidents: 3. Environmental Factors and Occupational Safety: Organisational Accidents: Organisation and Management: Safety Management Practices: Safety Culture: Safety Climate: Leadership: Supervision: Safety Subclimates: 4. Psychological Factors and Occupational Safety: Human Factors: Human Error: Violations: Accident Proneness: Personality Characteristics: Risk Propensity: 5. Job-Stress and Work-Related Accidents: Job Stress and Unsafe Acts: Job Stress and Safety Behavior: Individual Differences: 6. A Risk Management Approach to Occupational Stress: The Concept of Risk Assessment: Risk Assessment Methodologies: Risk Assessment of Occupational Stress: Risk Evaluation: Risk Reduction: Stress Interventions: 7. Assessment of Job Stress: Stress Audit Tools: Case Study - Stress Auditing at Somerset County Council: Stage One: Assessment of Job Stress: 8. Risk Evaluation: Risk Factors: Assessing Safety Risks: Case Study - Managing Stress and Accidents in the Offshore Oil and Gas Industry: Stage Two: Risk Evaluation: Risk Control: 9. Risk Reduction: Secondary / Tertiary Stress Prevention: Primary Stress Prevention: Reducing Safety Risks: Stage Three: Risk Reduction: Index

Working in a stressful environment not only increases the risk of physical illness or distress, but also increases the likelihood of workplace accidents. While legislation provides some guidelines for risk assessment of physical hazards, there remains limited guidance on the risks of psychosocial hazards, such as occupational stress.
This book takes the risk management approach to stress evaluation in the workplace, offering practical guidelines for the audit, assessment and mitigation of workplace stressors. Based on both research and case-studies, this book provides a comprehensive source of theoretical and practical information for students and practitioners alike.
This book includes chapters on:
*environmental stress factors
* psychological stress factors
*work-related accidents
*job stress evaluation methods
With its up-to-date approach to a fascinating area of study, Managing the Risk of Workplace Stress is key reading for all students of organizational psychology and those responsible for workplace safety.

The chapters in this volume cover a wide range of topics that concentrate around four themes: transitional change in therapeutic communities; in working conferences for professional development or training; in organisation consulting with an emphasis on organisational learning; and in self studies of working systems in action. In all these psychic

The chapters contributed to this book have been written by the staff and associates of The Tavistock Consultancy Service, whose distinctive competence is in the human dimension of enterprise and the dynamics of the workplace. The intention is to identify and explore some of the key themes that have emerged, such as the emotional world of the org

In Olympus Inc., the authors use the ancient Greek Gods to explores the values, practices and beliefs that underpin businesses, schools, corporations and the like, and through this they illuminate the complex forces and currents that are at work in modern organizations.They demonstrate that autocratic Zeus, uber-efficient Apollo, the slipp

This book examines the processes at issue in the onset of psychiatric disorders linked to stress in the workplace. Six clinical observations are presented: an acute psychosomatic decompensation (status asthmaticus); a delirious episode; a dementia-like confusional state; a sexuality disorder; two successive decompensations (one in a victim of wo

Since its inception, the field of psychology has emphasized the importance of creating and maintaining social connections. Though theorists often disagree on how and why people form and maintain relationships, they agree on the importance of having a few positive and lasting relationships, and on the seriousness of social exclusion. The Oxford Handbook of Social Exclusion offers the most comprehensive body of social exclusion research ever assembled. Bringing together contributions from leading scholars from a wide variety of theoretical perspectives, this volume explores: - why people have a need to belong, why people exclude others, and how people respond to various forms of social exclusion. - research on how social exclusion affects people according to their stage of development, their involvement in romantic relationships, and within their work relationships. - the power of social exclusion in shaping a variety of behavioral and cognitive processes. - research on how to reduce the often negative consequences of social exclusion. This is an exciting time of proliferation in social exclusion research, as new findings spark new questions regarding the causes and consequences of social exclusion. Both stimulating and foundational, the current research and theories presented in this handbook represent a fertile area of study from which future insights can be gained.

Sociologists and health experts from the U.K., Scandinavia, Australia, and the U.S. discuss issues surrounding stress in the workplace, including its causes and ways in which jobs can be designed to minimize it. The book is intended for professionals and students in occupational health and safety.

In this book, the authors develop the theory of the tripartite matrix, consider music as a form of non-verbal communication as a sub-dimension of the matrix, and present empirical studies of the matrices of peoples in three societies in the Middle East. It aids in the project of group analysis.

This book looks at organisational problems occurring in a particular context, and clearly traces the way problems arise out of relations amongst the different parts of the larger system. It also pursues the meanings that these problems have for individuals and organisations alike. The authors, who are both practitioners experienced in working with

In a time of flexible and mutable work arrangements, there is hardly a domain of organizing that has not been affected by liminality. Temporary workers who switch companies based on projects, consultants who operate at the boundaries between the consultant and the client companies, or 'hybrid entrepreneurs' who start new ventures, while still keeping their previous job, are examples of liminality in organizations. Liminality is also felt by managers who handle interorganizational relationships within customer-supplier networks or scientists who, albeit affiliated with R&D units, have strong ties with their scientific communities, acknowledging that they belong to neither setting thoroughly. Precious hints for enriching our comprehension of liminality in organizational settings can be conveyed by the reflection that has flourished in different fields. This book advances knowledge of liminality management by elaborating on a model that puts together aspects of the liminal process that have been mostly described in a separate way so far, benefiting from the input provided by experience in sociology, medicine, and education. Through the articulation of a model that accounts for the antecedents, content, and consequences of liminality in organizations, the book intends to prompt quantitative research on this topic. It will be of value to those interested in organizational behavior, organization and management, marketing, sociology of work, and sociology of organizations.

Public figures require attention, whether from a constituency who votes them in or out of office, shareholders who decide their economic benefit to the corporation, or fans who judge their performances. However, on the periphery of this normal attention resides a very real risk; that of a much smaller group of individuals who lack the ability to discriminate between their own private fantasies and the figure's public behavior. They may be personally insulted by perceived betrayal, fanatically in love due to a perceived affectionate or sexual invitation, or simply preoccupied with the daily life of the public figure. Such individuals may fixate and do nothing more. Others communicate or approach in a disturbing way. A few will threaten. And on rare occasions, one will breach the public figure's security perimeter and attack.
Stalking, Threatening, and Attacking Public Figures is a comprehensive survey of the current knowledge about stalking, violence risk, and threat management towards public figures. With contributions from forensic psychologists and psychiatrists, clinicians, researchers, attorneys, profilers, and current and former law enforcement enforcement professionals, this book is the first of its kind, international in scope, and rich in both depth and complexity.
The book is divided into three sections which, in turn, focus upon defining, explaining, and risk managing this increasingly complex global reality. Chapters include detailed case studies, analyses of quantitative data, reflections from attachment theory and psychoanalytic thought, descriptions of law enforcement and protective organization activities, mental health and psychiatric categorizations andunderstandings, consideration of risk assessment models and variables, victim perspectives, and others.

The purpose of this book is to explain, first, what happens when we become too involved in our work, and, second, how we avoid being controlled by our work and how we prevent family members, friends, colleagues, or employees from being so. In addition, it is hoped that the book will help bring about a debate about our work habits and initiate thought and discussion about our values and how much space work should be allowed to take up in our lives. The book is addressed to everyone who deals with the psychological working environment, among them business managers and counsellors who treat people with work-related problems. In addition, anyone who wishes to establish a better balance between their work life and private life would benefit from reading the book.

Recent work has demonstrated that incidents, accidents and disasters tend to result from complex socio-technical failures, rather than just 'human error' on the one hand, or simple technical failures on the other. For the reduction of accidents, therefore, it is necessary to deal with systems factors, in which both technical and human-factors elements play an equal and complementary role. However, many of the existing techniques in ergonomics and risk management concentrate on plant/technical issues and downplay human factors and "subjectivity". The present text describes a body of theory and data which addresses this issue squarely, drawing on systems theory and applied psychology, and which stresses the importance of human agency within systems. The central roles of social consensus and reliability, and the nature of verbal reports and 'functional discourse' are explained in some detail.

This book therefore presents a new, 'Qualitative Systems Approach' to safety management, offering both greater safety and economic savings. It presents a series of methodological 'tools' whose reliability and validity have been shown through extensive work in the rail and nuclear industries and which allow organisational and systems failures to be analysed much more effectively in terms of quantity, precision and usefulness.

This is a textbook for undergraduate and graduate students in occupational psychology, human factors, ergonomics and HCI, and the sociology of disasters and risk. It is also useful for safety managers and professionals in many safety critical firms and organisations, reliability engineers, risk managers, and human factors specialists.

Constant and rapid change, which is a characteristic of all organizations today, demands that, as workers, we develop the ability to anticipate and adapt to change whilst minimising stress and disruption. 'Survival of the fittest' is no longer the rule but rather 'survival of the fitting'. This book is about developing this ability to adapt, both at an individual and an organizational level and, in the process, developing more effective organizational and personal resources and skill.

At an individual level, the negative effects of stress are various: loss of creativity and effectiveness, loss of work motivation and pleasure, and various psychological and physical complaints.

For organizations, the effects of high levels of stress are just as concerning:
lower productivity and poorer quality
failing communication and conflict
high turnover of well-qualified employees
high costs of sick leave and work disability
negative public relations.

Stress is a valuable indicator of individual and organizational health and well being. This book outlines a 7-stage project management approach to stress which identifies both personal and organizational sources of stress and examines the different ways in which individuals characteristically react, whilst an extensive Addendum offers a range of positive interventions.

This book is intended as a textbook for HR professionals, consultants and line managers as well as individual employees interested in tackling stress in the workplace. The highly structured approach and the frequent use of Self-Assessment Questionnaires and Points for Reflection make this book a valuable teaching and self-learning tool.Above all, it is a practical guide to the problems of workplace stress.

In Psychodynamic Coaching: Distinctive Features, Claudia Nagel presents a comprehensive overview of the unique features of psychodynamic coaching. As leaders and managers acknowledge the need to understand themselves and their context by looking underneath the surface to improve their decision-making, psychodynamic approaches offer unique insight. Psychodynamic Coaching: Distinctive Features covers not only the major theory but also the practice of coaching, giving guidance from beginning to end of the client relationship. Constructive, holistic and accessible, it demonstrates the impact and dynamics of the unconscious whilst illustrating the power of understanding human behaviour in the complexity of the modern world. With a focus on emotions and relationships in supporting modern leaders adapting to organsational challenges, this book will be an invaluable tool for coaches of all backgrounds, academics and students of coaching and organisational behaviour, and also clinicians. It will also be a key resource for senior leaders for their own personal growth.

In this book, the author describes the dialogic therapist as someone whose therapy is guided by the use of systemic hypotheses, helping the readers understand how the ideas and techniques can take their place among the vast array of ideas in the systemic field.

This book shows the underlying thinking of experienced consultants deciding how to position themselves in organizations, seeking to enable organizational change to occur and redefining their relationships with their clients over time and according to organizational need using a systemic lens.

The unique leadership challenges facing organizations throughout the world call for a renewed focus on what constitutes 'authentic, inclusive, servant, transformational, principled, values-based, and mindful' leadership. Traditional approaches rarely provide permeating or systematic framework to garner a sense of higher purpose or nurture deeper moral and spiritual dimensions of leaders. Learning to be an effective leader requires a deep personal transformation, which is not easy. This text provides guidelines in a variety of settings and contexts while presenting best practices in successfully leading the 21st century workforce, offering strategies and tools to lead change effectively in the present-day boundary-less work environment. Given the ever-growing, widespread importance of leadership and its role in initiating change, this will be a key reference work in the field of leadership and change management in business. The uniqueness of this book lies in its anchorage in the moral and spiritual dimension of leadership, an approach most relevant for contemporary times and organizations. It represents an important milestone in the perennial quest for discovering the best leadership models and change practices to suit the contemporary organizations. Designed to be a resource for scholars, practitioners, teachers and students seeking guidance in the art and science of leadership and change management, this will be an invaluable reference for libraries with collections in business, management, sports, history, politics, law, and psychology. It will present essential strategies for leading and transforming corporations, small businesses, schools, hospitals, and various nonprofit organizations. It brings the research on leadership and change management up to date, while mapping its terrain and extending the scope and boundaries of this field in an inclusive and egalitarian manner.

Social identity research is very much on the ascendancy - particularly in the field of organizational psychology. Reflecting this fact, this volume contains chapters from researchers at the cutting edge of these developments and presents findings from a range of key international research programs. Its seventeen chapters are organized into six sections dealing in turn with the nature of identity, motivation and performance, communication and decision-making, leadership and authority, change and change management, and perceiving and responding to inequity. The chapters address a broad range of topical issues including diversity, discrimination, goal-setting, groupthink, mergers, negotiation, and culture. Not only do they present a compelling framework for theoretical advance in each of these areas, but they also discuss wide-ranging issues of practical intervention and application. The result is a text that will be essential reading for students and researchers in social and organizational psychology, as well as many others who are interested in social identity and group behaviour at work.

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