First published in 1990. Routledge is an imprint of Taylor & Francis, an informa company.

-first resource to apply solution-focused approach to the realm of running family businesses -in-depth coverage of important topic within the subject area, that of passing a family business to a new generation

Mentoring is one of the fastest growing forms of management development and the strongest growth area in mentoring is at director level. Very little is known about the nature of these relationships and the shutters on director mentoring are opened through a series of structured interviews with directors and their mentors. 'Mentoring Executives and Directors' is a lively, informative read including company and individual cases across a wide spectrum of sector and company size. It will be of considerable interest to Human Resource professionals and academics, headhunters and management consultants as well as senior managers, executives and directors, and their mentors.

A unique compendium of international investigations into motivation and performance, this book offers chapters by industrial and organizational psychologists from the United States, Europe, Australia, and Japan as they share their theories, concepts, empirical evidence, and practical evidence regarding the subject.
The volume focuses on three distinct themes:
* the relationship between motivation and performance
* practical examples of building and strengthening the motivating potential with particular attention paid to productivity and the health of the employees
* the development of work motivation over time and the change of the relative importance of central variables
"Work Motivation" provides an exceptional blend of modern theoretical approaches, technologically sound techniques for solving practical problems, and empirical results to prove theoretical and technical validities.

This work, honoring Saul B. Sells, adds to the understanding of the science of psychology and the application of that knowledge to meaningful human endeavors. Covers topics including: the interactionist approach and the importance of multivariate design, accuracy of measurement in order to move toward the understanding of human behavior, and the necessity of understanding personality characteristics and environmental affect. Important reading for researchers, students, and professionals in all subdisciplines of psychology, including personality development, social psychology, research methods, evaluation and measurement.

In his ground-breaking book, Reinventing Communication, Mark Phillips shows how even the most mature organization can fail to deliver successful projects - and worse, how this can lead to an organization's demise. With clear examples, Mark reveals the underlying principles at work and introduces a revolutionary new technique for harnessing the power of communication to ensure long term success. For organizations of all sizes, this book changes the way we think about management and leadership. Mark makes his case by looking at teams and individuals that set out to deliver ambitious achievements in complex and challenging environments. We meet the leadership team that built the F-18 Super Hornet fighter jet, one of the US Navy's most successful programs. We discover the untraditional approach to risk used in building a new terminal at London's Heathrow airport. We draw lessons on corporate survival from the cat and mouse fight against IED's in Afghanistan, and are introduced to a website where online video gamers solved a critical piece of the AIDS puzzle using their gaming prowess. Reinventing Communication is about creating the conditions for performance and attaining long term success. Whether a start-up, a global enterprise or a government agency, this book shows us how to deliver ambitious achievements by getting communication right. It is a book that no manager, leader or innovator should be without.

A first-rate organizational business plan demands an understanding of the dynamics behind remuneration, joint ventures, partnerships, alliances, major contracts; in fact, all of the commercial imperatives that will define success or failure over a five-year (or longer) period. And realizing this plan will involve complex and often multi-level or multi-party negotiations. The scale and context of these negotiations requires a level of strategic awareness because the interests of the parties are more complex, the options more numerous, and the outcomes more critical than at a tactical level. Strategic Negotiation is written for senior executives who provide input to or assessment of their organization's medium or long-term planning process, and who are engaged in implementing any aspects of their organization's plans. Part One focuses on the foundations of strategic negotiation: the commercial imperatives - what the organization must do to restructure and resource its operations to achieve commercial success - and the negotiation strategies associated with each. It also explains the logistics of managing complex public and private sector negotiations. Part Two includes the tools for successful negotiation: bid strategies; techniques for analyzing your position before you start and reassessing it during the negotiation; and the negotiation agenda and how to design and compile it. If you are operating at a senior level where negotiations are, by their nature, high value, complex, multi-level and often multi-party, what better guide than Gavin Kennedy, a long-standing world expert on negotiation, and his book Strategic Negotiation?

The growing interest in multiple commitments among researchers and practitioners is evinced by the greater attention in the literature to the broader concept of work commitment. This includes specific objects of commitment, such as organization, work group, occupation, the union, and one's job. In the last several years a sizable body of research has accumulated on the multidimensional approach to commitment. This knowledge needs to be marshaled, its strengths highlighted, and its importance, as well as some of its weaknesses made known, with the aim of guiding future research on commitment based on a multidimensional approach. This book's purpose is to summarize this knowledge, as well as to suggest ideas and directions for future research. Most of the book addresses what seems to be the important aspects of commitment by a multidimensional approach: the differences among these forms, the definition and boundaries of commitment foci as part of a multidimensional approach, their interrelationships, and their effect on outcomes, mainly work outcomes. Two chapters concern aspects rarely examined--the relationship of commitment foci to aspects of nonwork domains and cross-cultural aspects of commitment foci--that should be important topics for future research.
Addressing innovative focuses of multiple commitments at work, this book:
*suggests a provocative and innovative approach on how to conceptualize and understand multiple commitments in the workplace;
*provides a thorough and updated review of the existing research on multiple commitments;
*analyzes the relationships among commitment forms and how they might affect behavior at work; and
*covers topics rarely covered in multiple commitment research and includes all common scales of commitment forms that can assist researchers and practitioners in measuring commitment forms.

Most coaches today see their role as mainly non-directive, helping to uncover their coachee's own wisdom. However, coaches may unwittingly and unconsciously constrain what their coachees talk and think about, getting in the way of unique, self-generated solutions. Clean Coaching provides a different, simple yet highly effective approach to one-to-one facilitation. It is a style, strategy and set of techniques that help coachees gain insight and make changes through discovering more about their own 'insider' perspective: of themselves and the world around them. Through the use of specifically-phrased, structured coaching questions, the coach's own biased perspectives are stripped from their language, ensuring the coachee's unique personal experience is honoured. In Clean Coaching, Angela Dunbar explains how this approach works in practical terms, with descriptions of how to structure a Clean Coaching session and the steps to take within such a session. The book gives detailed descriptions of the kinds of questions to ask and provides a wealth of analogues, examples and case studies to bring the descriptions alive, offering a clear blueprint for action. In addition, the book explains where Clean Coaching has come from, describing the development of Clean Language and other "Clean" approaches by the psychologist and psychotherapist David Grove. It also tracks how "Clean" approaches have been adopted and adapted by other practitioners. Dunbar draws on current research in the fields of developmental, neurological, cognitive and social psychology to demonstrate why Clean Coaching works so successfully. Exploring Clean Coaching in detail, and informed by both research and practice, this book will be a valuable resource for coaches at all levels, including executive coaches and those in training, as well as managers and executives acting in a coaching capacity.

This insightful book draws on a range of contemporary and classic studies to explore the connection between the personal experience of work and the wider social structures in which it takes place. Identity at Work examines key social identities relevant to the workplace, such as those based on gender, sexual orientation, ethnicity and race, disability, age, occupation, class and organizational membership. Using research from a wide variety of countries and academic approaches, this book provides a readable and engaging introduction to the issues, exploring how people experience work, understand and present themselves at work, and relate to others. Providing an accessible investigation of work and identity, this text will be valuable to students looking at organizational behaviour, HRM, diversity management and the sociology of work.

Architects and engineers can build models to test their ideas - why not managers? In Game Theory in Management: Modelling Business Decisions and Their Consequences, author Michael Hatfield presents a series of mathematically structured analogies to real-life business and economic interaction scenarios, and then, using modern game theory, he shows how to test common managerial technical approaches for their effectiveness. His results are astonishing: if game theory is correct then many commonly-held and taught management approaches and techniques are not only less effective than thought, they are actually detrimental in many areas where they are held to be beneficial. Game Theory in Management also examines managerial implications from network theory, cartage schemes, risk management theory, management information system epistemology, and other areas where the quantification and testing of business decisions can be employed to identify winning and losing stratagems.

This book is intended to accomplish several goals. First, it is designed to provide a broad overview of the major areas of application of theory and research relating to nonverbal behavior. Second, individual chapters emphasize how the applications have been drawn from underlying theories and empirical bases, thereby making the link between theory, research, and applications apparent. Finally, the volume links individual chapter contributions, demonstrating how theoretical progress over the last few decades has led to important applied advances. The contributors to this book consider a wide variety of settings and topics. Their common thread, however, is a shared conviction that an understanding of nonverbal behavior can bring about an improvement in the human condition. Each of the authors has made suggestions regarding future directions for both research and practice -- and their ideas offer real promise.

This volume represents an advance in our understanding of how to represent and reason about organizational phenomena. Although organizational theorists have long grappled with the complexities of adaptive agents, ecological systems, and non-linear relations among the basic elements of organizational design, they have not, until recently, had the tools to grapple with these complex relationships. Recent advances in logic, symbolic programming, network analysis, and computer technology have made possible a series of tools that can be used to understand the complexities of organizational behavior. New computational techniques make it possible to develop and test more realistic models of organizational behavior. This volume offers examples of this new breed of models, and provides insight into how these advances and techniques can be used to extend our theoretical understanding of organizations. Authored by leading researchers in the area of computational organization theory, the various chapters demonstrate the value of computational analysis for organizational theory and advance our understanding of the relationship between organizational design and performance. This book contains both theoretical and methodological contributions that enable organizational theorists to use computational and mathematical techniques to systematically address the complex relationships that underlie organizational life. It also presents new -- or sometimes, renewed -- approaches on how to conduct organizational research from multiple formal perspectives including: simulation, numerical analysis, symbolic logic, mathematical modeling, and graph theory.

This is a fully revised and updated second edition of the successful Techniques for Coaching and Mentoring, also incorporating the best bits of its sister text Further Techniques for Coaching and Mentoring. The book presents a comprehensive and critical overview of the wide range of tools and techniques available to coaches and mentors. With a strong academic underpinning, it explores a wide range of approaches, and provides techniques both for use with clients and to support professional development of the coach or mentor. Key features include: Easy-to-use resources and techniques for one-to-one coaching; Case studies throughout the text, helping to put theory into practice; An overview of different theoretical approaches; A dedicated section on 'themes for the coach' discussing coaching across cultures, evaluating your coaching and looking after yourself as a coach; and Downloadable worksheets for each technique. Techniques for Coaching and Mentoring 2nd Edition is an invaluable resource for professional coaches and mentors looking to enhance their practice, and for students of coaching and mentoring.

The tenth annual Advertising and Consumer Psychology Conference held in San Francisco focused on branding -- a subject generating intense interest both in academia and in the "real world." The principle theory behind these conferences is that much can be gained by joining advertising and marketing professionals with academic researchers in advertising. Professionals can gain insight into the new theories, measurement tools and empirical findings that are emerging, while academics are stimulated by the insights and experience that professionals describe and the research questions that they pose. This book consists of papers delivered by experts from academia and industry discussing issues regarding the role of advertising in the establishment and maintenance of brand equity -- making this volume of interest to advertising and marketing specialists, as well as consumer and social psychologists.

Education in consumer affairs has become increasingly important in recent years with the growth of consumer societies in many parts of the world. This practical handbook is a guide to teachers on the various aspects of the field; it looks at the consumer world in its political, social and economic context, describing how teachers have approached some of the subjects discussed in the book in class. Although based on the UK experience, it contains many references to global consumerism.

Investing in your returning talent Becoming a parent is life-changing. Our experience as employers, practitioners, researchers and working parents tells us this is a critical time for offering support to new parents as they navigate the transition, plan for their return and re-engage with work and career. At an organisational level, there are huge costs associated with losing experienced and talented employees when they start a family and, in the interest of building a more diverse and balanced workforce, organisations need their people to return engaged and motivated to progress their career. Written in partnership by two established coaching and mentoring professionals, Mentoring New Parents at Work makes the case for dedicated mentoring programmes in the workplace as a sustainable way of supporting new parents and improving talent retention for employers. The authors offer timely, practical guidance for each stage of the mentoring journey, from building the business case through to ideas for mentoring workshops. The book is grounded in theory and practice, and provides tools, techniques and real life case studies from a range of countries and organisations to illustrate good practice. Mentoring New Parents at Work will be invaluable to all HR practitioners and line managers who want to retain and support new parents, helping to pave the way for gender diversity at all levels of their organisations. Its themes and insights will also be of interest to students and researchers of HRM, diversity management, and coaching and mentoring.

These books grew out of the perception that a number of important conceptual and theoretical advances in research on small group behavior had developed in recent years, but were scattered in rather fragmentary fashion across a diverse literature. Thus, it seemed useful to encourage the formulation of summary accounts. A conference was held in Hamburg with the aim of not only encouraging such developments, but also encouraging the integration of theoretical approaches where possible. These two volumes are the result. Current research on small groups falls roughly into two moderately broad categories, and this classification is reflected in the two books. Volume I addresses theoretical problems associated with the consensual action of task-oriented small groups, whereas Volume II focuses on interpersonal relations and social processes within such groups. The two volumes differ somewhat in that the conceptual work of Volume I tends to address rather strictly defined problems of consensual action, some approaches tending to the axiomatic, whereas the conceptual work described in Volume II is generally less formal and rather general in focus. However, both volumes represent current conceptual work in small group research and can claim to have achieved the original purpose of up-to-date conceptual summaries of progress on new theoretical work.

Interpersonal coordination is an important feature of all social systems. From everyday activities to playing sport and participating in the performing arts, human behaviour is constrained by the need to continually interact with others. This book examines how interpersonal coordination tendencies in social systems emerge, across a range of contexts and at different scales, with the aim of helping practitioners to understand collective behaviours and create learning environments to improve performance. Showcasing the latest research from scientists and academics, this collection of studies examines how and why interpersonal coordination is crucial for success in sport and the performing arts. It explains the complex science of interpersonal coordination in relation to a variety of activities including competitive team sports, outdoor sports, racket sports, and martial arts, as well as dance. Divided into four sections, this book offers insight into: the nature, history and key concepts of interpersonal coordination factors that influence interpersonal coordination within social systems interpersonal coordination in competitive and cooperative performance contexts methods, tools and devices for improving performance through interpersonal coordination. This book will provide fascinating insights for students, researchers and educators interested in movement science, performance analysis, sport science and psychology, as well as for those working in the performing arts.

Bringing together several key elements needed to identify the most promising themes for future research in selection and classification, this book's underlying aim is to improve job performance by selecting the right persons and matching them most effectively with the right jobs. An emphasis is placed on current, innovative research approaches which in some cases depart substantially from traditional approaches. The contributors -- consisting of professionals in measurement, personnel research, and applied and military psychology -- discuss where the quantum advances of the last decade should take us further. Comprehensive coverage of the selection and classification domain is provided, including a broad range of topics in each of the following areas: performance conceptualization and measurement, individual differences, and selection and classification decision models. The presentations in each of these areas are integrated into a set of coherent themes. This integration was the product of structured group discussions which also resulted in a further evolution of some of the ideas presented.

First published in 1993. This book is intended for managers and occupational psychologists involved in the selection and assessment of the workforce. It details the history and development of the use of biographical data for both recruitment and promotion of employees. Grounded in relevant research literature, it offers a comprehensive analysis of the advantages and disadvantages of biodata in different contexts. It also includes examples of applications and recommendations for use, as well as examples of questionnaires. Written by experts, it represents a wide-ranging review of the contemporary research in the field. This work will be of interest to students of business and psychology.

First published in 1986. Routledge is an imprint of Taylor & Francis, an informa company.

This book offers an approach to business and executive coaching that properly aligns the practice in the culture of business through the use of a relational "coaching axis" that helps to manage the complexity of the organisation and the individual as dual clients. Business and executive coaching occurs within an organisational context with the goal of promoting success at all levels of the organisation by affecting the actions of those being coached (Worldwide Association of Business Coaches, 2007). This form of coaching is distinct from other types in two ways, firstly it is focused on achieving business outcomes, and secondly, both the individual being coached and the sponsoring organization are simultaneously the client. This book explains how a coach manages the complexity of helping these two clients by acting as a narrative bridge between their stories. It offers a relational approach which resists remedial or curative notions born from coaching's human science roots and instead aligns to workplace realities.

An evidence-based, practical program to prevent stress by developing resilience Why do some people get stressed while others stay resilient? According to research, the process of rumination-thinking over and over about events and attaching negative emotions to them-is what causes stress and not the events themselves. The antidote to rumination is resilience, the capacity to cope with challenges and thrive under adversity. A critical professional and leadership skill, resilience can be learned and developed. Based on 30 years of lab research and controlled-trial case studies, this essential guide presents a proven step-by-step program to enhance individual and organizational performance.

In a very understandable, practical, and accessible manner, this book applies recent groundbreaking findings from behavioral neuroscience to the most complex and vexing challenges in organizations today. In particular, it addresses managing large-scale organizational changes, such as mergers and acquisitions, providing lessons and tactics that can be usefully applied to in many different settings. In addition to discussing successful practices, it also identifies the reasons that most past comprehensive, long-term change projects have failed and unmasks the counterproductive effects of the typical evolutionary or emotion-based attempts to change group and individual behavior, using neuroscience as its principal tool.