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Books > Social sciences > Psychology > Occupational & industrial psychology

Gender, Culture, and Consumer Behavior (Paperback): Cele C. Otnes, Linda Tuncay-Zayer Gender, Culture, and Consumer Behavior (Paperback)
Cele C. Otnes, Linda Tuncay-Zayer
R1,561 Discovery Miles 15 610 Ships in 12 - 19 working days

This book covers the gamut of topics related to gender and consumer culture. Changing gender roles have forced scholars and practitioners to re-examine some of the fundamental assumptions and theories in this area. Gender is a core component of identity and thus holds significant implications for how consumers behave in the marketplace. This book offers innovative research in gender and consumer behavior with topics relevant to psychology, marketing, advertising, sociology, women's studies and cultural studies. It offers 16 chapters of cutting-edge research on gender, international culture and consumption. Unique to this volume is its emphasis on consumption and masculinity and inclusion of topics on a rapidly changing world of issues related to culture and gender in advertising, communications, psychology and consumer behavior.

The Velvet Revolution at Work - The Rise of Employee Engagement, the Fall of Command and Control (Hardcover): John Smythe The Velvet Revolution at Work - The Rise of Employee Engagement, the Fall of Command and Control (Hardcover)
John Smythe
R5,842 Discovery Miles 58 420 Ships in 12 - 19 working days

What drives or delivers engaged people? Employers need to focus on creating the right conditions. Employers can't impose engagement: people need to choose to engage themselves. In The Velvet Revolution at Work, the follow-up to his best-selling The CEO: Chief Engagement Officer, John Smythe explains that the essential ingredient of the right conditions is a culture of distributed leadership which enables people at work to liberate their creativity to deliver surprisingly good results for their institution and themselves. Using models, examples and anecdotes from his client research he goes on to demonstrate exactly how to design an engagement process; one that is integrated with your business strategy and that is sustainable.

Behavioral Economics and Healthy Behaviors - Key Concepts and Current Research (Hardcover): Yaniv Hanoch, Andrew Barnes, Thomas... Behavioral Economics and Healthy Behaviors - Key Concepts and Current Research (Hardcover)
Yaniv Hanoch, Andrew Barnes, Thomas Rice
R4,021 Discovery Miles 40 210 Ships in 12 - 19 working days

The field of behavioural economics can tell us a great deal about cognitive bias and unconscious decision-making, challenging the orthodox economic model whereby consumers make rational and informed choices. But it is in the arena of health that it perhaps offers individuals and governments the most value. In this important new book, the most pernicious health issues we face today are examined through a behavioral economic lens. It provides an essential and timely overview of how this growing field of study can reframe and offer solutions to some of the biggest health issues of our age. The book opens with an overview of the core theoretical concepts, after which each chapter assesses how behavioral economic research and practice can inform public policy across a range of health issues. Including chapters on tobacco, alcohol and drug use, physical activity, dietary intake, cancer screening and sexual health, the book integrates the key insights from the field to both developed and developing nations. Also asking important ethical questions around paternalism and informed choice, this book will be essential reading for students and researchers across psychology, economics and business and management, as well as public health professionals wishing for a concise overview of the role behavioral economics can potentially play in allowing people to live healthier lives.

To Be or Not to Be Intimidated? - That Is the Question (Paperback): Robert Ringer To Be or Not to Be Intimidated? - That Is the Question (Paperback)
Robert Ringer
R393 Discovery Miles 3 930 Ships in 10 - 15 working days

Because human nature remains constant through the ages, the book's principles and philosophy are even more relevant today than when they were originally published. In the 1970s, this classic created a firestorm among critics, who relentlessly mis-characterised it as a guide to getting ahead by intimidating others. Readers, however, quickly discovered that it was really a book about how to defend yourself against intimidating people. The intimidator in someone's life at any given time might be a deal-killing attorney, overbearing boss or supervisor, annoying co-worker, petty bureaucrat, unreasonable client, or unscrupulous competitor. Now the timeless message of To Be or Not to Be Intimidated? can be applied to the problems of a whole new generation of people who are struggling to make sense out of today's world of chaos and uncertainty. The book explains, in candid terms, what intimidation is, why you become intimidated, and how you can avoid the mental lapses that can cause even the most successful people to sometimes fall victim to intimidation.

Workplace Bullying and Harassment - New Developments in International Law (Hardcover): Ellen Pinkos Cobb Workplace Bullying and Harassment - New Developments in International Law (Hardcover)
Ellen Pinkos Cobb
R4,942 Discovery Miles 49 420 Ships in 12 - 19 working days

Workplace Bullying and Harassment: New Developments in International Law provides a comprehensive tour around the globe, summarizing relevant legislation and key developments in workplace bullying, harassment, sexual harassment, discrimination, violence, and stress in over 50 countries in Europe, the Asia Pacific region, the Americas region, and the Middle East and Africa. Workplace bullying, harassment, and other psychological workplace hazards are becoming increasingly acknowledged and legislated against in the modern work world. The costs of bullying, harassment, violence, discrimination, and stress at work are huge and far-reaching. Frequently under-reported and misunderstood, workplace bullying, harassment, violence, discrimination, and stress wreak havoc on the vitality and prosperity of organizations and individuals alike. Workplace laws have long dealt with physical risks, and psychological risks have begun to be treated similarly. In response to the changing workplace, many countries are regulating workplace bullying and harassment by introducing new legislation or incorporating new provisions into existing legislation to address these risks. Other countries have opted for non-regulatory instruments. Numerous European countries, Canada, Australia, and Japan all prohibit and punish workplace bullying and harassment, with other countries, including the United States of America, moving toward legislation against this abusive workplace conduct. This book brings together need-to-know information on global workplace bullying and harassment in one place, the first publication of its kind to do so. It will aid those in the fields of labor and employment, human resources management, occupational and industrial health psychology, health and safety, and workplace regulatory compliance stay abreast of laws and developments that these practitioners must be aware of, whether operating nationally or globally. Academics will also benefit. Links to laws and references are provided, enabling further research.

Very Brief Cognitive Behavioural Coaching (VBCBC) (Hardcover): Windy Dryden Very Brief Cognitive Behavioural Coaching (VBCBC) (Hardcover)
Windy Dryden
R3,398 Discovery Miles 33 980 Ships in 12 - 19 working days

In Very Brief Cognitive Behavioural Coaching Windy Dryden presents VBCBC: a unique approach to coaching from a cognitive behavioural perspective which takes place over the course of one to three sessions. The approach is designed to help coachees identify at least one major objective, discuss and select ways to achieve it and, if necessary, deal with obstacles that they experience in pursuing it. The book presents the basic assumptions of the Very Brief Cognitive Behavioural Coaching (VBCBC) approach, how it can be understood from the perspective of working alliance theory and recommendations concerning when it can be used and when not. Dryden begins by defining coaching and explaining the aims of VBCBC, before examining the input factors which can increase its effectiveness and concluding with a seven-stage process view. The book also includes a transcript of a real VBCBC session, with commentary. Written clearly and accessibly, this will be essential reading for coaches of all backgrounds interested in brief approaches, including those in training, coaching psychologists and coach supervisors.

Exploring Internal Communication - Towards Informed Employee Voice (Paperback, 4th edition): Kevin Ruck Exploring Internal Communication - Towards Informed Employee Voice (Paperback, 4th edition)
Kevin Ruck
R941 Discovery Miles 9 410 Ships in 9 - 17 working days

Exploring Internal Communication has long been the go-to publication for internal communication, public relations and human resources practitioners who want their practice to be grounded in research and guided by evidence-based advice. The new fourth edition has been comprehensively updated throughout to reflect the latest thinking in internal communication. Notably, the use of social media within organisations is explored in depth in recognition of the increasing integration of digital platforms. A greater understanding of the different communication roles played by line managers and senior managers is emerging, and this is reviewed to help managers understand what is expected of them and how to succeed as they communicate with employees. And the demands of channel management are becoming increasingly complex; this edition helps practitioners negotiate this challenge. Enriched with models, tips and case studies, this book is an indispensable tool for both students and practitioners alike.

Improving Healthcare Team Communication - Building on Lessons from Aviation and Aerospace (Paperback): Christopher P Nemeth Improving Healthcare Team Communication - Building on Lessons from Aviation and Aerospace (Paperback)
Christopher P Nemeth
R1,622 Discovery Miles 16 220 Ships in 12 - 19 working days

Communications research in aviation is widely regarded by many in the healthcare community as the 'gold standard' to emulate. Yet healthcare and aviation differ in many ways, as do the vital communications shared among members of clinical teams. Aviation team communication should, then, be understood in terms of what lessons will benefit those who work in healthcare. In Improving Healthcare Team Communication, renowned experts provide insights from 'sharp end' operator research in high-hazard sectors that shed light on the performance of cognitive tasks including resource availability assessment, allocation, anticipation, prediction, trade-off decisions, speculation and negotiation. The book reports on recent field research to address what is known, and what needs to be learned, about team communication among operators. Students, clinicians and healthcare managers can find answers in it to the questions they face daily. How can healthcare information be better shared? What can we expect from its improvement, and how do we get there? Lessons learned from team communication research and experience in aviation and healthcare will point the way to improved patient safety.

Very Brief Cognitive Behavioural Coaching (VBCBC) (Paperback): Windy Dryden Very Brief Cognitive Behavioural Coaching (VBCBC) (Paperback)
Windy Dryden
R1,154 Discovery Miles 11 540 Ships in 12 - 19 working days

In Very Brief Cognitive Behavioural Coaching Windy Dryden presents VBCBC: a unique approach to coaching from a cognitive behavioural perspective which takes place over the course of one to three sessions. The approach is designed to help coachees identify at least one major objective, discuss and select ways to achieve it and, if necessary, deal with obstacles that they experience in pursuing it. The book presents the basic assumptions of the Very Brief Cognitive Behavioural Coaching (VBCBC) approach, how it can be understood from the perspective of working alliance theory and recommendations concerning when it can be used and when not. Dryden begins by defining coaching and explaining the aims of VBCBC, before examining the input factors which can increase its effectiveness and concluding with a seven-stage process view. The book also includes a transcript of a real VBCBC session, with commentary. Written clearly and accessibly, this will be essential reading for coaches of all backgrounds interested in brief approaches, including those in training, coaching psychologists and coach supervisors.

Cop Doc - The Police Psychologist's Casebook--Narratives From Police Psychology (Hardcover): Daniel Rudofossi Cop Doc - The Police Psychologist's Casebook--Narratives From Police Psychology (Hardcover)
Daniel Rudofossi
R4,641 Discovery Miles 46 410 Ships in 12 - 19 working days

Cop Doc delivers a unique map of police psychology. Retired NYPD sergeant Daniel Rudofossi delivers compelling inside scoops: the first-grade detective who nailed the Times Square bomber, intelligence enigmas unraveled by the DEA intelligence chief, wisdom culled from a best-selling novelist, a NYPD detective captain's narrative of the Palm Sunday Massacre, and much more. The book also includes an interview with a captain of hostage negotiations and a preface by the founder of the NYPD department of psychological services. Both students and seasoned professionals can find insights into policing and forensic psychology in these pages.

Global and Multinational Advertising (Hardcover): Basil G. Englis Global and Multinational Advertising (Hardcover)
Basil G. Englis
R2,878 Discovery Miles 28 780 Ships in 12 - 19 working days

Few applied disciplines are more sensitive to cross-cultural issues than marketing and consumer psychology. The chapters prepared for this volume reflect awareness of both similarities and differences within and across cultures. They include analyses of methodological issues, theoretical investigations of cultural and social values and their implications for marketing specialists, studies of gender- and sub-culture specific advertising, and investigations of advertising efforts in several different international markets. The scholars and advertising professionals who contributed these chapters will have much to say to consumer psychologists and marketing specialists alike.

Flow at Work - Measurement and Implications (Paperback): Clive Fullagar, Antonella Delle Fave Flow at Work - Measurement and Implications (Paperback)
Clive Fullagar, Antonella Delle Fave
R1,521 Discovery Miles 15 210 Ships in 12 - 19 working days

Flow can be defined as the experience of being fully engaged with the task at hand, unburdened by outside concerns or worries. Flow is an enjoyable state of effortless attention, complete absorption, and focussed energy. The pivotal role of flow in fostering good performance and high productivity led psychologists to study the features and outcomes of this experience in the workplace, in order to ascertain the impact of flow on individual and organizational well-being, and to identify strategies to increase the workers' opportunities for flow in job tasks. This ground-breaking new collection is the first book to provide a comprehensive understanding of flow in the workplace that includes a contribution from the founding father of flow research, Mihaly Csikszentmihalyi. On a conceptual level, this book clarifies the features and structure of flow experience; and provides research-based evidence of how flow can be measured in the workplace on an empirical level, as well as exploring how it impacts on motivation, productivity, and well-being. By virtue of its rigorous but also practical approach, the book represents a useful tool for both scientists and practitioners. The collection addresses a number of key issues, including: Core components of how the idea of flow differs from experience in the work context Organizational and task-related conditions fostering flow at work How flow can be measured in the workplace The organizational and personal implications of flow The relationship between task features and flow opportunities at work Featuring contributions from some of the most active researchers in the field, Flow at Work: Measurement and Implications is an important book in an emerging field of study. The concept of flow has enormous implications for organizations as well as the individual, and this volume will be of interest to all students and researchers in organizational/occupational psychology and positive psychology, as well as practitioners and consultants with an interest in employee motivation and well-being.

Mentoring Diverse Leaders - Creating Change for People, Processes, and Paradigms (Hardcover): Audrey J. Murrell, Stacy... Mentoring Diverse Leaders - Creating Change for People, Processes, and Paradigms (Hardcover)
Audrey J. Murrell, Stacy Blake-Beard
R5,373 Discovery Miles 53 730 Ships in 12 - 19 working days

Mentoring Diverse Leaders provides up-to-date research on the impact of mentoring relationships in organizations, particularly as they relate to cultivating diverse leadership. Contributions from experts in the fields of psychology, business, law, non-profit management, and engineering draw connections between mentoring research, theory, and practice in both domestic and global organizations. Rather than standing apart from the broader goals and objectives of these organizations, they demonstrate the ways mentoring for diversity actually drives innovation and change, talent management, organizational commitment, and organizational success.

The Psychology of Becoming a Successful Worker - Research on the changing nature of achievement at work (Paperback): Satu... The Psychology of Becoming a Successful Worker - Research on the changing nature of achievement at work (Paperback)
Satu Uusiautti, Kaarina Maatta
R1,659 Discovery Miles 16 590 Ships in 12 - 19 working days

What is success at work and why is it important? How do top workers describe their success? How can work, community, leadership, family, or home and school promote success? Success at work is often associated with career-oriented individuals who sacrifice other areas of life to achieve highly in the workplace, but success can also be defined in other ways. It can consist of feelings of knowledge, competence and accomplishment, stemming from an inner drive to work well and create an expression of mastery. This book focuses on employees who have been rewarded for their skills and expertise. Based on the authors' in-depth research into the phenomenon of success at work, this book provides a positive human-strength based approach to success and offers a fresh viewpoint to the modern, demanding and hectic work life. Drawing from the theory of positive psychology and outlining new theoretical ideas including work motivation, career orientation, work characteristics, and positive states of work, success is described as a combination of multiple elements which include other areas of life. The book is illustrated throughout with case studies from employees, and it will ignite thoughts about what success at work is and can be, and how to recognize factors which enhance or hinder success in varying contexts. Considering a variety of data, this book will appeal to researchers and academics from the fields of work and organisational psychology, positive psychology, career counselling and coaching.

Digital Advertising - Theory and Research (Hardcover, 3rd edition): Shelly Rodgers, Esther Thorson Digital Advertising - Theory and Research (Hardcover, 3rd edition)
Shelly Rodgers, Esther Thorson
R4,968 Discovery Miles 49 680 Ships in 12 - 19 working days

Digital Advertising offers a detailed and current overview of the field that draws on current research and practice by introducing key concepts, models, theories, evaluation practices, conflicts, and issues. With a balance of theory and practice, this book helps provide the tools to evaluate and understand the effects of digital advertising and promotions campaigns. New to this edition is discussion of big data analysis, privacy issues, and social media, as well as thought pieces by leading industry practitioners. This book is ideal for graduate and upper-level undergraduate students, as well as academics and practitioners.

Flow at Work - Measurement and Implications (Hardcover): Clive Fullagar, Antonella Delle Fave Flow at Work - Measurement and Implications (Hardcover)
Clive Fullagar, Antonella Delle Fave
R4,776 Discovery Miles 47 760 Ships in 12 - 19 working days

Flow can be defined as the experience of being fully engaged with the task at hand, unburdened by outside concerns or worries. Flow is an enjoyable state of effortless attention, complete absorption, and focussed energy. The pivotal role of flow in fostering good performance and high productivity led psychologists to study the features and outcomes of this experience in the workplace, in order to ascertain the impact of flow on individual and organizational well-being, and to identify strategies to increase the workers' opportunities for flow in job tasks. This ground-breaking new collection is the first book to provide a comprehensive understanding of flow in the workplace that includes a contribution from the founding father of flow research, Mihaly Csikszentmihalyi. On a conceptual level, this book clarifies the features and structure of flow experience; and provides research-based evidence of how flow can be measured in the workplace on an empirical level, as well as exploring how it impacts on motivation, productivity, and well-being. By virtue of its rigorous but also practical approach, the book represents a useful tool for both scientists and practitioners. The collection addresses a number of key issues, including: Core components of how the idea of flow differs from experience in the work context Organizational and task-related conditions fostering flow at work How flow can be measured in the workplace The organizational and personal implications of flow The relationship between task features and flow opportunities at work Featuring contributions from some of the most active researchers in the field, Flow at Work: Measurement and Implications is an important book in an emerging field of study. The concept of flow has enormous implications for organizations as well as the individual, and this volume will be of interest to all students and researchers in organizational/occupational psychology and positive psychology, as well as practitioners and consultants with an interest in employee motivation and well-being.

The Handbook of Career and Workforce Development - Research, Practice, and Policy (Hardcover): V Scott H Solberg, Saba Rasheed... The Handbook of Career and Workforce Development - Research, Practice, and Policy (Hardcover)
V Scott H Solberg, Saba Rasheed Ali
R6,739 Discovery Miles 67 390 Ships in 12 - 19 working days

The Handbook of Career and Workforce Development provides educators, researchers, and policy makers with information on evidence-based programs and activities. Chapters describe ways that current research can be used to promote the design of more effective career development programs and services at local, state, and national levels. Promising career development practices applicable to a range of settings and special populations are identified, as are strategies for communicating evidence in ways that influence career and workforce development public policy. The Handbook of Career and Workforce Development can be used by policy makers and grant program officers to identify key career development ingredients that should be considered in proposals; researchers seeking to make their career development research relevant and practical; and practitioners implementing or advocating for career development programs and services.

Coaching the Brain - Practical Applications of Neuroscience to Coaching (Paperback): Andrea Lages, Joseph O'Connor Coaching the Brain - Practical Applications of Neuroscience to Coaching (Paperback)
Andrea Lages, Joseph O'Connor
R936 Discovery Miles 9 360 Ships in 9 - 17 working days

Everything we do, and sense, happens through our brain. In Coaching the Brain: Practical Applications of Neuroscience to Coaching, highly experienced coaches Joseph O'Connor and Andrea Lages ask and answer the question: 'How can we use our knowledge of the brain to help ourselves and others to learn, change, and develop?'. This book will show you how to apply insights from the latest neuroscience research in a practical way, in the fields of personal development, coaching and cognitive therapy. Accessible and practical, it begins with an overview of how the brain works along with an explanation of how our brain changes due to our actions and thoughts, illuminating how these habits can be changed through neuroplasticity. Understanding the neuroscience of goals and mental models helps us to work with and change them, and clarity about emotions and the emotional basis of values can help achieve happiness. Most importantly, neuroscience illuminates how we learn, as well as the power of expectations. The book also explores the key lessons we can take from neuroscience for high performance and leadership. Eminently accessible, this book gives you new tools to help yourself and others create better futures. As a whole, the book will provide you with a new respect for the depth and complexity of your thinking and emotions. Coaching the Brain: Practical Applications of Neuroscience to Coaching, with its clarity and practical application, will be essential reading for coaches in practice and in training, as well as leaders, coach supervisors and HR and L&D professionals, and will be a key text for academics and students of coaching and coaching psychology.

Mentoring Executives and Directors (Hardcover): David Megginson, David Clutterbuck Mentoring Executives and Directors (Hardcover)
David Megginson, David Clutterbuck
R4,472 Discovery Miles 44 720 Ships in 12 - 19 working days

Mentoring is one of the fastest growing forms of management development and the strongest growth area in mentoring is at director level. Very little is known about the nature of these relationships and the shutters on director mentoring are opened through a series of structured interviews with directors and their mentors. 'Mentoring Executives and Directors' is a lively, informative read including company and individual cases across a wide spectrum of sector and company size. It will be of considerable interest to Human Resource professionals and academics, headhunters and management consultants as well as senior managers, executives and directors, and their mentors.

The Handbook of Career and Workforce Development - Research, Practice, and Policy (Paperback): V Scott H Solberg, Saba Rasheed... The Handbook of Career and Workforce Development - Research, Practice, and Policy (Paperback)
V Scott H Solberg, Saba Rasheed Ali
R3,725 Discovery Miles 37 250 Ships in 12 - 19 working days

The Handbook of Career and Workforce Development provides educators, researchers, and policy makers with information on evidence-based programs and activities. Chapters describe ways that current research can be used to promote the design of more effective career development programs and services at local, state, and national levels. Promising career development practices applicable to a range of settings and special populations are identified, as are strategies for communicating evidence in ways that influence career and workforce development public policy. The Handbook of Career and Workforce Development can be used by policy makers and grant program officers to identify key career development ingredients that should be considered in proposals; researchers seeking to make their career development research relevant and practical; and practitioners implementing or advocating for career development programs and services.

Stress Management - An Integrated Approach to Therapy (Hardcover): Dorothy H.G. Cotton Stress Management - An Integrated Approach to Therapy (Hardcover)
Dorothy H.G. Cotton
R1,635 R915 Discovery Miles 9 150 Save R720 (44%) Ships in 12 - 19 working days

First published in 1990. Routledge is an imprint of Taylor & Francis, an informa company.

Work Motivation (Hardcover): Uwe Kleinbeck, Henk Thierry, Hartmut Hcker, Hans-Henning Quast Work Motivation (Hardcover)
Uwe Kleinbeck, Henk Thierry, Hartmut Hcker, Hans-Henning Quast
R4,489 Discovery Miles 44 890 Ships in 12 - 19 working days

A unique compendium of international investigations into motivation and performance, this book offers chapters by industrial and organizational psychologists from the United States, Europe, Australia, and Japan as they share their theories, concepts, empirical evidence, and practical evidence regarding the subject.
The volume focuses on three distinct themes:
* the relationship between motivation and performance
* practical examples of building and strengthening the motivating potential with particular attention paid to productivity and the health of the employees
* the development of work motivation over time and the change of the relative importance of central variables
"Work Motivation" provides an exceptional blend of modern theoretical approaches, technologically sound techniques for solving practical problems, and empirical results to prove theoretical and technical validities.

Applications of interactionist Psychology - Essays in Honor of Saul B. Sells (Paperback): Steven G. Cole, Robert DeMaree,... Applications of interactionist Psychology - Essays in Honor of Saul B. Sells (Paperback)
Steven G. Cole, Robert DeMaree, William Curtis
R1,638 Discovery Miles 16 380 Ships in 12 - 19 working days

This work, honoring Saul B. Sells, adds to the understanding of the science of psychology and the application of that knowledge to meaningful human endeavors. Covers topics including: the interactionist approach and the importance of multivariate design, accuracy of measurement in order to move toward the understanding of human behavior, and the necessity of understanding personality characteristics and environmental affect. Important reading for researchers, students, and professionals in all subdisciplines of psychology, including personality development, social psychology, research methods, evaluation and measurement.

Strategic Negotiation (Paperback): Gavin Kennedy Strategic Negotiation (Paperback)
Gavin Kennedy
R1,691 Discovery Miles 16 910 Ships in 12 - 19 working days

A first-rate organizational business plan demands an understanding of the dynamics behind remuneration, joint ventures, partnerships, alliances, major contracts; in fact, all of the commercial imperatives that will define success or failure over a five-year (or longer) period. And realizing this plan will involve complex and often multi-level or multi-party negotiations. The scale and context of these negotiations requires a level of strategic awareness because the interests of the parties are more complex, the options more numerous, and the outcomes more critical than at a tactical level. Strategic Negotiation is written for senior executives who provide input to or assessment of their organization's medium or long-term planning process, and who are engaged in implementing any aspects of their organization's plans. Part One focuses on the foundations of strategic negotiation: the commercial imperatives - what the organization must do to restructure and resource its operations to achieve commercial success - and the negotiation strategies associated with each. It also explains the logistics of managing complex public and private sector negotiations. Part Two includes the tools for successful negotiation: bid strategies; techniques for analyzing your position before you start and reassessing it during the negotiation; and the negotiation agenda and how to design and compile it. If you are operating at a senior level where negotiations are, by their nature, high value, complex, multi-level and often multi-party, what better guide than Gavin Kennedy, a long-standing world expert on negotiation, and his book Strategic Negotiation?

Reinventing Communication - How to Design, Lead and Manage High Performing Projects (Paperback): Mark Phillips Reinventing Communication - How to Design, Lead and Manage High Performing Projects (Paperback)
Mark Phillips
R1,668 Discovery Miles 16 680 Ships in 12 - 19 working days

In his ground-breaking book, Reinventing Communication, Mark Phillips shows how even the most mature organization can fail to deliver successful projects - and worse, how this can lead to an organization's demise. With clear examples, Mark reveals the underlying principles at work and introduces a revolutionary new technique for harnessing the power of communication to ensure long term success. For organizations of all sizes, this book changes the way we think about management and leadership. Mark makes his case by looking at teams and individuals that set out to deliver ambitious achievements in complex and challenging environments. We meet the leadership team that built the F-18 Super Hornet fighter jet, one of the US Navy's most successful programs. We discover the untraditional approach to risk used in building a new terminal at London's Heathrow airport. We draw lessons on corporate survival from the cat and mouse fight against IED's in Afghanistan, and are introduced to a website where online video gamers solved a critical piece of the AIDS puzzle using their gaming prowess. Reinventing Communication is about creating the conditions for performance and attaining long term success. Whether a start-up, a global enterprise or a government agency, this book shows us how to deliver ambitious achievements by getting communication right. It is a book that no manager, leader or innovator should be without.

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