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Improving Healthcare Team Communication - Building on Lessons from Aviation and Aerospace (Paperback)
Loot Price: R1,445
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Improving Healthcare Team Communication - Building on Lessons from Aviation and Aerospace (Paperback)
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Communications research in aviation is widely regarded by many in
the healthcare community as the 'gold standard' to emulate. Yet
healthcare and aviation differ in many ways, as do the vital
communications shared among members of clinical teams. Aviation
team communication should, then, be understood in terms of what
lessons will benefit those who work in healthcare. In Improving
Healthcare Team Communication, renowned experts provide insights
from 'sharp end' operator research in high-hazard sectors that shed
light on the performance of cognitive tasks including resource
availability assessment, allocation, anticipation, prediction,
trade-off decisions, speculation and negotiation. The book reports
on recent field research to address what is known, and what needs
to be learned, about team communication among operators. Students,
clinicians and healthcare managers can find answers in it to the
questions they face daily. How can healthcare information be better
shared? What can we expect from its improvement, and how do we get
there? Lessons learned from team communication research and
experience in aviation and healthcare will point the way to
improved patient safety.
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