Human resource practitioners are repeatedly faced with the challenge of effectively using language to clearly describe the work performed on a job. Functional Job Analysis--an internationally recognized and respected job analysis method --has been meeting this challenge for more than forty years. In this book, the authors show how human resource practitioners can use structured task statements and comprehensive rating scales to gain the perspective needed to map the domain of any job. In response to the demands of human resource practitioners, the book focuses on the seven scales used in Functional Job Analysis. More than 450 structured tasks were used to illustrate the breadth and scope of all the levels of these scales. These tasks can be used effectively as benchmarks to chart the work requirements of virtually any job. Personnel practitioners will find insights into the challenges of job analysis, as well as the tools needed to make job analysis more comprehensive, useful, and effective for human resources.
Representing the most comprehensive information to date on the use of Functional Job Analysis scales for rating job tasks, this book:
*addresses the problems of using language to clearly describe how work is performed on the job;
*describes the relation between the need to carefully control the language of job analysis and the structure inherent in the Functional Job Analysis Worker Function scales--a conceptual link showing the reader that the key to understanding work is in the vocabulary used to describe work;
*contains the most comprehensive treatment of the way to write clear and comprehensive task statements available in the job analysis literature; and
*contains a sample task bank for the job of Functional Job Analysts--aiding the reader in understanding how a complete Functional Job Analysis should look.

Human Resource Development (HRD) involves the design, delivery and evaluation of learning and/or training interventions within organisations to improve the work performance of individuals and groups. This edited collection will demonstrate the potential of identity theorising for problematizing and reconceptualising HRD activities. Identity will thus be established as a foundation for enhancing HRD policy and practice. While identity has emerged as a key focus for theoretical debate and for empirical research within management and organisational studies, the potential of identity as a new paradigm for understanding learning and for examining HRD more broadly is still emergent. That identity has such potential can be seen in the increasing recognition that training and development for many contemporary occupations represents nothing less than a "project of the self". Identity as a Foundation for Human Resource Development will complete a gap in the market providing sound, single source, theoretical foundations from the latest trends in identity theorising, now a key area of organisation studies, and apply these to HRD policy and practice. The emphasis throughout will be on informing HRD policy and practice, research and education the book includes a chapter on resources and techniques for HRD educators. In short, the book will "put identity to work" for HRD scholars. The intended audiences are Human Resource Development scholars, academics, students and professionals, this exciting new volume will provide a thoughtful theoretical analysis and operational practise for modern HRD.

Changes currently occuring in the world of work are large-scale, affecting what people do everyday and altering relations among ourselves and with the physical world. There is a shift in the nature of industrial work, from a materiality of labour and product, and specialization of function, to forms of production that are discursive, or symbolic, and highly integrated. Among the far reaching implications of a postindustrial condition is a dissolution of traditional and modern bonds of social solidarity and a metamorphosis of the character of the modern self. This text examines the relationships between the institutional practices of work under post-industrial conditions and the formation of the self. Drawing on data from field work in a multi-national corporation, the book critically analyzes organizations and cultural practices in contemporary corporate work. The author interprets the deliberate construction of "designer cultures" as a response to the broad crisis in industrial production, work and culture. The book also develops a critical social psychology of corporate work.

Despite recent interest in the effects of restructuring and redesigning the work place, the link between individual identity and structural change has usually been asserted rather than demonstrated. Through an extensive review of data from field work in a multi-national corporation Catherine Casey changes this. She knows that changes currently occuring in the world of work are part of the vast social and cultural changes that are challenging the meta trends of modern industrialism. These events affect what people do everyday, and they are altering relations among ourselves and with the physical world. This valuable book is not only a critical analysis of the transformations occurring in the world of work, but an exploration of the effects of contemporary practices of work on the self.

This collection of original papers by scholars who closely analyze the talk of the clinic features studies that were conceived with the aim of contributing to clinical practitioners' insight about how their talk works. No previous communication text has attempted to take such a practitioner-sensitive posture with its research presentations. Each chapter focuses on one or more performances that clinical practitioners -- in consort with their clients or colleagues -- must achieve with some regularity. These speech acts are consequential for effective practice and sometimes present themselves as problematic.
Rather than calling for research to be simplified or reoriented in order for practitioners to understand it, these authors interpret state-of-the-art descriptive analysis for its practical import for clinicians. Each contributor delves deeply into clinical practice and its wisdom; therefore, each is positioned to identify alternative clinical practices and techniques and to appreciate practitioners' means of performing effectively. When reflective practitioners encounter these new pieces of work, productive alterations in how their work is done can be stimulated. By reading this work, reflective practitioners will now have new ways of considering their talk and new possibilities for speaking effectively.
The volume is uniquely constructed so as to engage in dialogue with these reflective practitioners as they struggle to articulate their work. A practical wisdom-as-research trend has recently emerged in the clinical fields stimulating these practitioners to explore new and more informative ways -- communication and literary theory, ethnography, and discourse analysis -- to express what they do in clinics and hospitals. With the studies presented in this book, the editors build upon this dialectical process between practitioner and researcher, thus helping this productive conversation to continue.

First published in 1986. Routledge is an imprint of Taylor and Francis, an informa company.

This milestone text provides a comprehensive and state-of-the art overview of perfectionism theory, research, and treatment from the past 25 years, with contributions from the leading researchers in the field. The book examines new theories and perspectives including the social disconnection model of perfectionism and the 2 x 2 model of perfectionism. It also reviews empirical findings, with a special focus on stress, vulnerability, and resilience, and examines perfectionism in specific populations. Finally, it considers how perfectionism relates to physical health and psychophysiological processes and introduces new approaches to effective prevention and treatment. By increasing our understanding of perfectionism as a complex personality disposition and providing a framework for future explorations, this landmark publication aims to promote further research in this field. It will be invaluable reading for academics, students, and professionals in personality psychology, clinical and counseling psychology, applied psychology, and related disciplines.

What is it about the great negotiators? How is it they seem to manage to recover from disadvantageous positions? How do they adapt their approach to turn an unpromising start into a value creating deal? And why is it that they never seem to lose their appetite for negotiation? Some of this may be down to genes. There may genuinely be born negotiators but, as far as the rest of us go, it's down to preparation and knowledge; knowledge of how people think and how they behave. Tom Beasor's Great Negotiators is a collection of techniques that illustrate how the most successful negotiators think and behave. Good negotiators are always well prepared and there is a host of tips to help you prepare your strategy and your thinking before an important negotiation. There are also ideas to help you understand the philosophy behind your negotiating approach; to help you handle international negotiations; and to ensure every negotiation is a potential learning experience. Great Negotiators is a treasure trove of ideas from a highly successful international negotiator and trainer.

With Special Contributions from Bernard Weiner Ph.D. (UCLA) and Robert Lord Ph.D. (Univ. of Akron)
Attribution theory is concerned with peoples causal explanation for outcomes: successes and failures. The basic premise is that beliefs about outcomes are a primary determinant of expectations and, consequently, future behavior. Attribution theory articulates how this process occurs and provides a basis for understanding that translates into practical action.
Attribution Theory: An Organizational Perspective serves as a primary sourcebook of attribution theory as it relates to management and organizational behavior. The text provides an integrated explanation of the role and function of attribution theory in the organization. This important new book contains original empirical research relating attributions to leader evaluations, reactions to information technologies, management of diverse work groups, achievement, and executive succession and power. The contributors are from a variety of disciplines including management, psychology, education, educational psychology, and sociology.

In the past few years the topic of work and ageing has received much public and professional interest. The progressive "greying" of the population and its impact on work is a problem of widespread and growing concern, with major consequences for the economy in terms of productivity, performance, health care, work design and entry opportunities; and for the individual older worker. A European Symposium on Work and Ageing was held in Amsterdam in 1993. It was intended not only for a forum of scientists but also for practitioners and policy-makers who are actually involved in this growing field of social interest.; "Work and Aging," a multi-disciplinary book derives, in part, from this symposium, but also includes especially invited contribributions from experts in occupational health and safety, organizational psychology, cognitive science, and ergonomics.; Throughout the diverse chapters, incentives are suggested on how and why an organization could benefit from the asset of an ageing worker. Training programmes for human resource management, with respect to the elderly and disabled worker in particular, are offered in order to deal effectively with vocational rehabilitation.

Bringing together renowned scholars, this handbook contains innovative current empirical and theoretical research in the area of job stress. The workplace is one of the major sources of stress in an individual's life. Placing this important topic in the context of a transactional process, this work is intended to be of use to practitioners working in clinical, organisational, family and health psychology, mental health, substance abuse, the military, and with families and women.; Chapters are arranged in five parts, the first considering theoretical approaches with an introductory article by Professor Emeritus Richard S. Lazarus. Next is an examination of various model testing formats, followed by a section on occupational stress research and coping mechanisms. Fourth is a collection of articles on the subject of burnout, and the book closes with two distinct interventions directed at stress reduction.

Building on the success of companion volume Techniques for Coaching and Mentoring, this new volume from coaching gurus David Clutterbuck and David Megginson is a practical, pragmatic guide to the knowledge and techniques you need for successful coaching and mentoring.Rather than adopting a particular school of coaching or mentoring, the authors pick the best from a range of models and frameworks that have developed since the first book published to help you enrich your practice. Further Techniques also features a new structure to make it more reader-friendly, with Part 1 putting the techniques into context, Part 2 covering the frameworks in eight contributed chapters and Part 3 including broader chapters that focus in on techniques for the client, techniques for the coach/mentor and techniques for working on the relationship between coach/mentor and client.A selection of leading figures in the field contribute their techniques and models to the framework chapters in Part 2, taking you through the necessary principles and offering practical advice for newcomers and seasoned professionals alike.Offering a wide portfolio of approaches for helping and developing others, this book is an invaluable resource for all coaches and mentors and a must read for anyone wanting to learn more about one-to-one coaching and mentoring.Edited by David Megginson and David Clutterbuck. Contributors: Gladeana McMahon, Marion Gillie, Daniel Doherty, Megan Reitz, Alan Sieler, John Groom and Vivien Whitaker.

Scientific communication is challenging. The subject matter is complex and often requires a certain level of knowledge to understand it correctly; describing hazard ratios, interpreting Kaplan Meier curves and explaining confounding factors is different from talking about a new car or clothing range. Processes, for example in clinical trials, are laborious and tedious and knowing how much of the detail to include and exclude requires judgement. Conclusions are rarely clear cut making communicating statistical risk and probability tough, especially to non-statisticians and non-scientists such as journalists. Communicating Clearly about Science and Medicine looks at these and many more challenges, then introduces powerful techniques for overcoming them. It will help you develop and deliver impactful presentations on medical and scientific data and tell a clear, compelling story based on your research findings. It will show you how to develop clear messages and themes, while adhering to the advice attributed to Einstein: 'Make things as simple as possible...but no simpler.' John Clare illustrates how to communicate clearly the risks and benefits contained in a complex data set, and balance the hope and the hype. He explains how to avoid the 'miracle cure' or 'killer drug' headlines which are so common and teaches you how to combine the accuracy of peer-to-peer reviewed science with the narrative skills of journalism.

There is no question that more police officers die from suicide than those killed in the line of duty. The suicide and attempted suicide of police officers is a mental health concern that has been neglected for far too long.Police Suicide: Is Police Culture Killing Our Officers? provides realistic insight into the life of a police officer through a police officer's eyes. Presenting invaluable lessons learned by a Chicago police officer with more than 20 years of experience, it supplies detailed accounts of what an officer goes through to survive on the streets, as well what he or she gives up in return.A must-read for every new recruit and anyone currently working in law enforcement, this book addresses the critical issues involved with an occupation in policing. Providing comprehensive coverage of the subject, it includes coverage of police culture, stress and burnout, personal issues, emotional survival, suicide prevention, risk factors, and PTSD. The book is practical enough for line officers and has enough theory for an academic course on police stress and suicide.We need to do a better job of preparing police for this stress and a better job caring for our officers throughout their careers. If we do so, we will have better police officers and we will be better served as a society. This book is a primer in that direction.From problems on the street and administrative struggles to personal and family matters, this book provides readers with proven methods for coping with the emotional and physical issues police officers face each day while on the street and at home.

Shadow Working in Project Management aims at contributing to our knowledge of all things unconscious and irrational in our behaviour. It takes the form of an empirical research, and therefore addresses mostly the tools and techniques available to get in touch with Shadow aspects of self and collective, to recognize how it manifests, how it can lead to conflict, and ways to address it. From that perspective, it advances on to question the underlying beliefs of current management practices. It explores as well the inherent need for control in projects, being those of a professional nature, or other ventures. It challenges the strength of the concept of the "rational man" and its protagonism. Joana Bertholo's work explores the role and nature of the Shadow in the context of projects and their management, with an emphasis on techniques to address it. Despite being directed to managers and dedicated to the analyses of the managerial discourse, the tools and processes it proposes have universal relevance, based on the fact that the Shadow is everywhere, within everyone, from the individual to the global scale.

The structure of the programme:There are two main guiding principles for the way in which the programme is organized:Firstly, the workbooks are grouped according to the Key Roles of Management.There are two core modules which focus on the personal skills required by all managers to help underwrite competence in all areas.Manage Activities describes the principles of managing the processes and activities of any organisation in its efforts to satisfy the needs of their customers.Manage Resources looks at the acquisition, control and monitoring of financial and other resources.Manage People looks at the principles of leadership, managing performance and developing people.Manage Information looks at the acquisition, storage and use of information for communication, problem solving and decision making.Together, these key roles provide a comprehensive description of the fundamental principles of management as it applies in all organisations.Secondly, the workbooks are grouped according to levels of management. The series is organised on two levels - representing different levels of management seniority and responsibility.Level 4 represents first line management. In accredited programmes this is equivalent to N/SVQ level 4, Certificate in Management or CMS. Level 5 is equivalent to middle/senior management and is accredited at N/SVQ level 5, Diploma in Management or DMS.Finally, the programme covers all of the knowledge and principles in respect of all units of competence in the MCI standards at levels 4 and level 5. These links are shown in the maps provided in the User Guide. The Programme is designed to satisfy the requirements of awarding bodies for qualifications in

You may be a senior executive wondering how to engage hundreds or thousands of employees in your vision, strategy or the transformation of the business; or a specialist in HR, communication and change, tasked with the challenge of 'aligning and mobilising' your people. In either case, you no longer want compliant people, you want individuals who will engage their creativity at work. For their part, engaged employees want a say in their work and in how the business changes. The Chief Engagement Officer explores a management philosophy which recognises the value of opening up decision making to the right groups to improve the quality of decisions and change, accelerate execution and broaden ownership. John Smythe asks what the concept of engagement means for employer and employee; tests whether and how it is different from internal communication and provides a practical framework for those who want to engage colleagues but need advice based on applied experience. The book includes a tapestry of reports from organisations who are engaging their employees to drive performance and change. The author demonstrates how powerful models, developed from his work at SmytheDorwardLambert, his time as an organisational fellow with McKinsey and Company, and his consultancy with Engage for Change, can be used to take this process forward in any organisation. The Chief Engagement Officer is a highly readable guide to the revolution that is needed in employee communication and organisational leadership from one of the most experienced and well-regarded experts on employee communication.

Principled Persuasion in Employee Communication highlights a new but significant dilemma for organisational leaders. Will they continue on the same track that, since the nineteenth century, has led them to exert increasing control over their employees? Or will they take another path, one that leads towards a new type of working environment where the culture encourages freedom of communication and movement? This book argues for an approach to employee communication that sets out to liberate employees from the stifling constraints that organisations continue to impose on them. Principled Persuasion is so-called because it uses persuasive techniques, based on clear principles, to create new, forward-looking organisational cultures. It sets out to increase employee happiness and minimise the harms done to employees at work. It grounds itself on a strong ethical base composed of fundamental, universal principles. It introduces a new approach to the use of language, not only calling for more clarity and meaning in organisational communication, but also for a more conscious use of rhetorical techniques to change vocabulary, metaphors and internal dialogue for the better. Make no mistake, most organisations have totally underrated the strategic importance of employee communication. Principled Persuaders understand that the key to dealing with the unpredictable events about to unfold in the twenty-first century will be a new way of communicating with the workforce. The flexibility, adaptability and innovation that will be needed to survive and prosper in coming decades can only be achieved by liberating employees, not imprisoning them further in established systems and processes.

What drives or delivers engaged people? Employers need to focus on creating the right conditions. Employers can't impose engagement: people need to choose to engage themselves. In The Velvet Revolution at Work, the follow-up to his best-selling The CEO: Chief Engagement Officer, John Smythe explains that the essential ingredient of the right conditions is a culture of distributed leadership which enables people at work to liberate their creativity to deliver surprisingly good results for their institution and themselves. Using models, examples and anecdotes from his client research he goes on to demonstrate exactly how to design an engagement process; one that is integrated with your business strategy and that is sustainable.

The complexities of employee empowerment have been largely underestimated and it is clear that organisations struggle with putting the concept into practice. Rozana Ahmad Huq recognises that effective utilisation of human resources is a strategic issue for organisations. Hierarchical organisations struggle to survive. The growing trend for downsizing and merging of organisations means that they can no longer maintain the 'command and control' approach and employees are given more responsibility and expected to take decisions. However, simply burdening employees with extra responsibility without empowering them does not deliver results. Drawing on her own research in organisations, Dr Huq investigates the concept of empowerment in a new way that combines themes from the disciplines of management and social work, the latter being a domain where empowerment is an important construct. This helps to bridge the gaps in knowledge in the management domain and draws attention to the positive and negative psychological implications for employees of the practice of empowerment that are often ignored by leaders and managers. Ultimately, the author offers a 'practice model' to help people in management and non-management understand the new roles and behaviours that they need to adopt if empowerment is to become a reality. This book is a resource for any business or other organisation genuinely interested in employee empowerment and for those with a responsibility for teaching about it.

Counseling Children and Adolescents gives students the information they need to prepare for work in both school and clinical mental health settings (two CACREP-Council for Accreditation of Counseling and Related Educational Programs-specialty areas). This text includes not only content related to developmental and counseling theories but also information on evidence-based practices across the continuum of care, diagnosis and treatment of youth, and current trends such as integrated care, mindfulness, and neuroscience. Unique to this book are sections on both the instructional and behavioral Response to Intervention (RtI) model and PBIS, examples of evidence-based practices used across settings such as Student Success Skills, Check & Connect, and trauma-focused CBT, and a review of common mental health-related disorders most often seen in youth and treatment recommendations. Ethical and legal implications are infused throughout the book, as are CACREP learning outcomes. Instructors using this textbook can also turn to its companion website to access test questions for each chapter. Expansive and practical, Counseling Children and Adolescents fills a gap in counselor preparation programs and provides an important resource that can be used across specialty areas and coursework.

Positive Organizational Scholarship (POS) is an umbrella concept used to emphasize what elevates and what is inspiring to individuals and organizations by defining the possibilities for positive deviance rather than just improving on the challenging, broken, and needlessly difficult. Just as positive psychology explores optimal individual psychological states rather than pathological ones, POS focuses attention on the generative dynamics in organizations that lead to the development of human strength, foster resiliency in employees, enable healing and restoration, and cultivate extraordinary individual and organizational performance. While POS does not ignore dysfunctional or typical patterns of behavior, it is most interested in the motivations and effects associated with remarkably positive phenomena--how they are facilitated, why they work, how they can be identified, and how organizations can capitalize on them.
This handbook is the first major resource for scholars and professionals interested in learning about POS. Across 80 chapters, authors comprehensively review basic principles, empirical evidence, and ideas for future research relating to POS. They focus on using a positive lens to address problems and challenges in organizational life and they draw on POS to expand the domain of other disciplines including ethics, economics, peace, spirituality, social movements, and sustainability. This volume is an ideal resource for organizational scholars, students, practitioners, human resource managers, and professional associations, with coverage of the full spectrum of organizational theories and outcomes that define, explain, and predict the occurrence, causes, and consequences of positivity.

A rapidly growing number of people experience psychological strain at their workplace. In almost all industrialized countries, absenteeism and turnover rates increase, and an increasing amount of workers receive disablement benefits because of psychological problems. This book, first published in 1993, concentrates on a specific kind of occupational stress: burnout, the depletion of energy resources as a result of continuous emotional demands of the job. This volume presents theoretical perspectives that had been developed in the United States and Europe, discusses methodological issues, and examines organisational contexts. Written by an international group of leading scholars, this book will be of interest to students of both psychology and human resource management.

This study, first published in 1958, explores the behaviour of industrial workers in a social context. By interviewing and observing workers in factories in Melbourne, the author examines the worker's evaluation of work, work satisfaction, relationships and friendships within the workplace, and the worker's place in society. This title will be of interest to students of psychology, sociology and business studies.

This book covers the gamut of topics related to gender and consumer culture. Changing gender roles have forced scholars and practitioners to re-examine some of the fundamental assumptions and theories in this area. Gender is a core component of identity and thus holds significant implications for how consumers behave in the marketplace. This book offers innovative research in gender and consumer behavior with topics relevant to psychology, marketing, advertising, sociology, women's studies and cultural studies. It offers 16 chapters of cutting-edge research on gender, international culture and consumption. Unique to this volume is its emphasis on consumption and masculinity and inclusion of topics on a rapidly changing world of issues related to culture and gender in advertising, communications, psychology and consumer behavior.