An innovative and effective approach to organizational behavioral management Despite more than 40 years of empirical and conceptual research, the contribution of behavior analysis to the world of business remains relatively small and organizational behavior management gets little attention in both the academic and professional communities. Acceptance and Mindfulness at Work presents behavioral analysis of human language that's ready to use, with applied extensions proven to have a significant impact in organizational settings. The leading experts in the field examine how these ongoing developments can help broaden the exploration of the psychological issues relevant to organizational behavioral management (OBM) in the workplace. Acceptance and Mindfulness at Work presents conceptual and empirical articles, and reviews of working examples of Relational Frame Theory (RFT) and Acceptance and Commitment Therapy (ACT) applied to organizational behavior management. The book examines goal setting, feedback, task descriptions, and workers' ability to learn as examples of how to affect positive change in organizations through increased productivity and improved quality of life in the workplace. The possibilities presented by RTF can lead to advancements in employee safety and training, stress and health management, employee evaluation, managing absenteeism, tardiness, and turnover, and self-management. Acceptance and Mindfulness at Work examines: cognition in OBM industrial/organization (I/O) psychology how interventions using ACT have increased psychological flexibility rule-following feedback task performance feedback programmed schedules of reinforcement goal setting, goal statements, and goal-directed behavior how psychological flexibility and job control can predict learning, job performance, and mental health and much more Acceptance and Mindfulness at Work is a vital professional resource for organization development practitioners and human resource managers.

This authoritative Wiley Blackwell Handbook in Organizational Psychology focuses on individual and organizational applications of Internet-enabled technologies within the workplace. The editors have drawn on their collective experience in collating thematically structured material from leading writers based in the US, Europe, and Asia Pacific. Coinciding with the growing international interest in the application of psychology to organizations, the work offers a unique depth of analysis from an explicitly psychological perspective. Each chapter includes a detailed literature review that offers academics, researchers, scientist-practitioners, and students an invaluable frame of reference. Coverage is built around competencies set forth by regulatory agencies including the APA and BPS, and includes E-Recruiting, E-Leadership, and E-Learning; virtual teams; cyberloafing; ergonomics of human-computer interaction at work; permanent accessibility and work-life balance; and trust in online environments.

Find out howand whysports can help you better understand your students Because participation in sports is an integral part of the educational experience for students in both public and private schools, it's essential that school psychologists and counselors have a solid foundation to help ensure the well-being of student-athletes. School Sport Psychology is a comprehensive overview of this fast-growing field with guidelines for school psychologists who want to gain a better understanding of sport psychology to extend their skills and enhance their effectiveness. The book presents perspectives, programs, and procedures for working with administrators and coaches to help students develop physically, mentally, and emotionally. School Sport Psychology examines the practical interfaces between school and sport psychology, with an emphasis on parent and family involvement. Contributors representing sport psychology, school psychology, and clinical and community disciplines examine the theory, research, and practice of sport psychology and how its evolution parallels the development of school psychology. The book addresses the benefits and risks of using sport to promote the development of self-esteem, identity, and feelings of competence in students. School Sport Psychology examines: evidence-based sport psychology programs, including GOALS, ATLAS, and ATHENA a case study of the design and implementation of a sport psychology program in an urban high school the use and abuse of alcohol and other drugs among high school student-athletes the use and abuse of steroids eating disorders among high school student-athletes a systems-oriented method of school/sport psychology assessment and intervention program planning and evaluation framework the knowledge and skills needed to work in sport psychology and much more School Sport Psychology is an essential professional resource for psychologists, counselors, and health service providers.

Following on from 2005's Rail Human Factors: Supporting the Integrated Railway, this book brings together an even broader range of academics and practitioners from around the world to share their expertise and experience on rail human factors. The content is both comprehensive and cutting-edge, featuring more than 55 chapters addressing the following topics: c Passengers and public c Driver performance and workload c Driving and cognition c Train cab and interfaces: simulation and design c Routes, signage, signals and drivability c Signalling and control of the railway c Planning for the railway c Engineering work and maintenance c Level crossings c Accidents and safety c Human error and human reliability c SPADs: signals passed at danger c Human factors integration and standards c Impairments to performance c Staff competencies and training. People and Rail Systems: Human Factors at the Heart of the Railway will be invaluable for all those concerned with making railways safer, more reliable, of higher quality and more efficient. It will be essential reading for policy-makers, researchers and industry around the world.

Social Dreaming was discovered in the early 1980s at the Tavistock Institute in London. Its focus is on the dream and not the dreamer. It is done with a set of people who come together to share their dreams. This goes against the accepted belief, even dogma, that the study of dreaming can only be pursued in a one-to-one relationship, where one of the participants is a trained psychoanalyst.The chapters in this book on Social Dreaming indicate the endless possibilities of free association and amplification in social dreaming. Although each writer has conveyed this, there still exist in their texts more detailed connotations and possible meanings of particular dreams. In a sense, their chapters are only beginnings for the reader to expand, as none is in any sense a complete, final version of the potential meanings of dreams in a particular Social Dreaming Matrix.

Award-winning psychologist Peter Warr explores why some people at work are happier or unhappier than others. He evaluates different approaches to the definition and assessment of happiness, and combines environmental and person-based themes to explain differences in people's experience. A framework of key job characteristics is linked to an account of primary mental processes, and those are set within a summary of demographic, cultural, and occupational patterns. Consequences of happiness or unhappiness for individuals and groups are also reviewed, as is recent literature on unemployment and retirement. Although primarily focusing on job situations, the book shows that processes of happiness are similar across settings of all kinds. It provides a uniquely comprehensive assessment of research published across the world. Initial chapters explore the several meanings of happiness and the ways in which those have been measured by psychologists. The construct includes pleasure, satisfaction and subjective well-being, and unhappiness has been studied in terms of dissatisfaction, strain, anxiety, and depression. The impacts of principal environmental features on these experiences are reviewed through an analogy with vitamins in relation to physical health-beneficial only up to a point. However, environmental effects are not fixed. Influences on happiness from within the person are examined in terms of principal thinking patterns, personality styles, and cultural backgrounds. Differences are explored between groups (men and women, older and younger people, employees who are full-time and part-time, and so on), and processes of person-environment fit are placed within an overall framework which emphasizes the impact of variations in personal salience. The book is written primarily for academic readers, including senior undergraduates, graduate students, teachers, and researchers in fields of Industrial/Organizational Psychology, Management, Human Resources, and Labor Studies. However, the topic's centrality in many professions makes it important also to a wider readership.

Economic growth and increasing population impose long-term risks to the environment and society. Approaches to address the impact of consumption and production on bio-diversity loss, resource availability, climate change, and mounting waste problems on land and in seas have yet not proven to be successful. This calls for innovative approaches to address the complex environmental, social, and economic interrelationships that have to be addressed in transforming to sustainable development. Sustainable Consumption and Production, Volume I: Challenges and Development aims to explore critical global challenges and addresses how consumers, producers, the private sector, international organizations, and governments can play an active role in innovating businesses to support a transitioning towards sustainable consumption and production. The book explores different approaches and innovations to address sustainable consumption and production. It details multiple social and economic contexts to the challenges and developments towards a sustainable consumption and production. The book is of interest to economists, students, businesses, and policymakers. Chapter 14 and chapter 15 are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

What are the effects of conflict between home and work? Does work stress affect those who live with you? In the rapidly changing modern work environment, time pressures seem ever increasing and new technology allows work to be conducted any time and anywhere. These are just two of the factors that make it more and more difficult for working men and women to integrate work and home life. Consequently, there is a need for flexible and innovative solutions to manage the work-home interface. Work-Life Balance: A Psychological Perspective presents up-to-date information on work-home issues, including the latest research findings. The book's emphasis is strongly psychological, with a focus on practical solutions, and includes chapters which deal with psychological issues such as the conflict between work and family, how work stresses may affect partners, and recovery from work. It also includes sections on legal issues, as well as examples of initiatives being implemented by leading employers. Contributors are drawn from the leading researchers in their fields and reflect the international character of the current challenges facing employers and employees. Its practical focus and innovative approach make this an essential book for managers, HR professionals and organizational psychologists, as well as students in these disciplines. The theoretical basis and research focus mean the book will also be invaluable for researchers investigating workplace issues.

Massive social changes have brought prosperity to many groups and nations. Technological developments continue to facilitate the transformation of our lives. More employees are working in teams connected technologically throughout the world. Many have participated in sometimes disconnected discussions involving managers on different continents. How we understand the dynamics of such virtual environments are challenges for workers and managers. Institutional transformation often involves a process of continuous change, which is both exciting and challenging and calls for flexibility on the part of employees and executives. Given the speed of communication, it is often hard to think about complex issues which influence decision-making. By applying systems theory, organizational consultants offer CEOs, managers and workers a space to think about and understand complex global issues. This book combines psychodynamic, small group and social systems theories in addressing consultations in various countries. The contributors--from India, Australia, England and the United States--provide rich case material as well as theoretical background in explicating current consultations. It will appeal to executive coaches, organizational consultants, NGO, specialists in finances and management, human relations and those interested in third world.

The costs of occupational stress in absences, ill-health related retirement, litigation and lost productivity are increasing, putting strain on economies across the world. The fact that health care work is inherently more stressful than many other occupations makes it vital that the problem of occupational stress among health professionals is addressed.
"CBT for Occupational Stress in Health Professionals" goes beyond simply defining the problem and fills a gap in the current literature by providing clear and concise individual treatment interventions. In three parts, the book covers:
- an overview of stress in the occupational context
- the standard CBT approach to assessment, formulation and treatment
- a new schema focused approach to treating occupational stress
The schema focused approach presented here provides powerful tools for treating a range of work related problems, for which standard CBT approaches are ineffective. Case studies are presented throughout the book to illustrate the therapeutic approaches described.
This book will be of huge benefit to clinical and organizational psychologists, psychiatrists, mental health workers, counselors and anyone else involved in treating occupational stress. It will also have much to offer those who manage people suffering from stress, human resource workers and those who are experiencing work related stress.

This book presents the fundamentals and applications of solution-focused coaching both in individual coaching and in coaching entire teams. It provides central tools for consulting as well as an extensive collection of solution-focused coaching questions for practical use. In the second part of the book, methods and procedures for conducting team coaching workshops are presented. The book is aimed primarily at coaches and consultants who want to enrich their work with solution-focused coaching, as well as managers especially in the field of human resource management.

Communication as Organizing unites multiple reflections on the role of language under a single rubric: the organizing role of communication. Stemming from Jim Taylor's earlier work, The Emergent Organization: Communication as Its Site and Surface (LEA, 2000), the volume editors present a communicational answer to the question, "what is an organization?" through contributions from an international set of scholars and researchers. The chapter authors synthesize various lines of research on constituting organizations through communication, describing their explorations of the relation between language, human practice, and the constitution of organizational forms. Each chapter develops a dimension of the central theme, showing how such concepts as agency, identity, sensemaking, narrative and account may be put to work in discursive analysis to develop effective research into organizing processes. The contributions employ concrete examples to show how the theoretical concepts can be employed to develop effective research. This distinctive volume encourages readers to discover and develop a truly communicational means of addressing the question of organization, addressing how organization itself emerges in the course of communicational transactions. In presenting a single and entirely communicational perspective for exploring organizational phenomena, grounded in the discourse of communicational transactions and the establishment of relationships through language, it is required reading for scholars, researchers, and graduate students working in organizational communication, management, social psychology, pragmatics of language, and organizational studies.

This book introduces the psychological contract as a multi-level contextual construct and closes some of the knowledge gaps on the nature of the digital era psychological contract. The digital era psychological contract gives rise to a new type of employer-employee relationship manifesting at the nexus between people and technology in a post-COVID-19 world. The book volume provides promising new approaches for psychological contract research, offering a rich compendium of reflections on the shifts in employer-employee expectations and obligations, as well as suggestions for future research and practice. Chapter contributions are divided into four main sections: The Digital Era: Contextual Issues and the Psychological Contract Managing the Psychological Contract in the Digital Era: Issues for Organisational Practice Managing the Psychological Contract in the Digital Era: Issues of Diversity Integration and Conclusion Redefining the Psychological Contract in the Digital Era is an insightful examination of the evolving nature of the psychological contract, presenting novel insights into the antecedents, consequences, and facets of the new multi-level contextual digital era psychological contract. The primary audience for this book volume is advanced undergraduate and postgraduate students in industrial and organisational psychology and human resource management, as well as scholars in both academic and applied work settings. Human resource managers and professionals will also have an interest in this book volume.

This book aims to provide a deeper understanding of the concept and negative outcomes of employee loyalty, considering employees in organizations and OB theory, and comparing employee experiences across both European and East Asian cultures. Through an international analysis of employee loyalty within the service industry, the author highlights the importance of this highly relevant but often overlooked topic to addressing practical issues such as conflict solution, employee retention, service mentality, and work effort. Building on a clear definition and evaluation of the concept of employee loyalty, this book explores meaningful theoretical and practical implications of employee views of the organization, working group, and supervisor.

This volume is an introductory text to the individual and organizational dynamics by an author with extensive experience in the field. It examines the unconscious processes of human behavior that affect all organizations and institutions. This volume endeavors to provide an explanation for these unconscious processes, in language as simple as that used in other traditional organizational behavior books and in the context of known and recognized conscious behavior. This often-neglected topic is examined with the help of various illuminating case studies. Using a systems psychodynamic perspective, this volume is aimed at those who are currently employed as managers or consultants, students of management, and others with the opportunity to develop knowledge skills, and ability in an area of organizational behavior, which has been largely inaccessible to the majority. "The aim of this book is to expose and explore something of the world which exists beneath the surface of individuals, groups, organizations, and institutions; to make available for consideration and meaning-making some of those aspects of our lives that, are not normally within our awareness. In doing so, the book shall attempt to show that although the phenomena of this world beneath the surface are not part of our conscious awareness, they nevertheless have a constant and active influence on everything we do." -- From the Preface

Supervision is increasingly required for a coach's and a mentor's professional development, and engaging in reflective practice with peers can be a valuable way of meeting these needs. Peer supervision brings unique challenges though, including the possibility of collusion or stagnating at a shared developmental level. This book is written by practicing professional supervisors who engage in peer supervision themselves and train communities of coaches and mentors. It guides practitioners to develop and integrate their range of individual and group reflective practice activities alongside professional supervision. It draws upon essential theory and methodology, explores challenges and ethical dilemmas faced within peer supervision, and provides concrete guidance, useful techniques and helpful templates. This practical guide will be vital reading for individual coaching and mentoring practitioners and peer learning groups including within communities, universities and/or training programs. It will also support professional supervisors and organizations developing coaching cultures.

Identity is a construct strongly rooted and still predominantly studied in Western (or WEIRD; Western, educated, industrialized, rich, and democratic) contexts (e.g., North American and Western European). Only recently has there been more of a conscious effort to study identity in non-Western (or non-WEIRD) contexts. This edited volume investigates identity from primarily a non-Western perspective by studying non-Western contexts and non-Western, minority, or immigrant groups living in Western contexts. The contributions (a) examine different aspects of identity (e.g., personal identity, social identity, online identity) as either independent or interrelated constructs; (b) consider the associations of these constructs with aspects of intergroup relations, acculturative processes, and/or psychological well-being; (c) document the advancement in research on identity in underrepresented groups, contexts, and regions such as Africa, Asia, Eastern Europe, the Middle East, and South America; and (d) evaluate different approaches to the study of identity and the implications thereof. This book is intended for cultural or cross-cultural academics, practitioners, educators, social workers, postgraduate students, undergraduate students, and scholars interested in studying identity. It provides insight into how identity in non-Western groups and contexts may both be informed by and may inform Western theoretical perspectives.

Advances in Group Processes publishes theoretical analyses, reviews, and theory-based empirical chapters on group phenomena. The series adopts a broad conception of "group processes." This includes work on groups ranging from the very small to the very large, and on classic and contemporary topics such as status, power, trust, justice, social influence, identity, decision-making, intergroup relations and social networks. Previous contributors have included scholars from diverse fields including sociology, psychology, political science, economics, business, philosophy, computer science, mathematics and organizational behavior. Volume 36 brings together papers related to a variety of topics in small groups and organizational research. The volume includes papers that address theoretical and empirical issues related to the ubiquitous nature of status, double standards of competence, and controlling the status effects of gender. Other contributions examine reverse identity processes, self-stigma, synchrony and cooperation and the effects of authority leniency. Overall, the volume includes papers that reflect a wide range of theoretical approaches from leading scholars who work in the general area of group processes.

This volume delineates the ways in which key areas of healthcare, well-being, patient safety and organisational change overlap with and contribute to unhealthy workplaces for healthcare professionals. There is a growing realisation within healthcare that healthcare worker well-being, patient outcomes and organisational change are symbiotically linked. Burnout and stress in healthcare workers and toxic organisational cultures can lead to a cycle of patient neglect, medical errors, sub-optimal care and further stress. This topical volume therefore outlines the ways in which worker well-being, patient outcomes and organisational change can be aligned to contribute to a healthy workplace and therefore better medical care. The volume includes an array of authors from different disciplines including primary care, clinical medicine, psychology, sociology, management, clinical governance, health policy and health services research. It succeeds in integrating different voices and reaches meaningful conclusions to address the challenges facing the healthcare workforce.

This book explores a new area of psychology of sustainability and sustainable development with specific focus on organizations, and introduces a range of advanced perspectives for healthy business, harmonization and decent work. Split into two parts, the first half presents cross-cultural contributions that study in depth the benefits and drawbacks of sustainability, while the second half discusses theoretical approaches and empirical research that offer new prospects for innovation in prevention science. Gathering research from leading scholars and researchers from around the globe, this book offers an essential reference guide that will benefit researchers, professionals, students, and policy makers interested in promoting better business harmony and sustainability.

This current volume by a successful consultant to leading organizations and institutions combines two of his recent papers. The first one looks at the phenomenon of illusion and disillusion in organizations. He believes illusions construct us, as opposed to us believing we create them. This is Gutmann s hypothesis which he examines in the book with help of examples from a personal and institutional point of view. He claims we can learn to recognize our own illusions and learn from them and this is the process he calls "disillusionment." The Dialogue of Lacks paper is a follow-up from the first paper and further elaborates on the process that is disillusionment and discusses the effects of the "lack of dialogue.""The trudging that each of us is engaged in -- over a shorter or longer distance -- whilst grappling with our own illusions is a fundamental journey, intimate and unique, passing through our own construction and touching on the very essence of our life. It is not only about knowing whether we are being manipulated, nor just how far these illusions can obscure our judgement, our rational and reasonable mind. Our freedom is at stake. It is about understanding where the boundary lies between survival (and its frantic analogue all too frequent these days that we refer to as "hyperlife") and a life of desire and creation.Our intention here is to formulate a starting hypothesis and to begin to unfold it in order to discover its consequences. It is based on our experience as advisers in leadership which invites us to work regularly with this kind of questions with leaders of organisations. Illusion is indeed as much an individual issue as it is a collective and institutional one." -- From the Introduction"

Learning from experience is the theme of this thought-provoking and challenging volume edited by Laurence J. Gould, Lionel F. Stapley and Mark Stein. They have produced an authoritative sourcebook on this major strand of Group Relations Theory, which was developed jointly from psychoanalytic and open systems theories, including those of Bion, Klein and Freud. The papers in this book address the broad issues of authority, leadership and organizational culture, whilst concentrating on other issues in-depth, such as inter-group conflict, and gender and race relations in the workplace. These papers ably demonstrate how learning from experience can be applied to working with a wide spectrum of managerial, educational, community, group and organizational concerns ranging from the individual to large systems."This book will be required reading for all who are interested in the theory and practice of working with groups and organizations, as well as those who have a serious interest in the area of experiential education and group relations training: Masters of Business Management (MBA) and other management students, managers, consultants, personnel and training professionals, researchers in group and organizational behaviour, and educationalists." -- Lionel F. Stapley from the IntroductionContributors include Thomas N. Gilmore, Laurence J. Gould, Larry Hirschhorn, Ross A. Lazar, Susan Long, Eric J. Miller, Debra A. Noumair, Lionel F. Stapley and Mark Stein

This book presents the proceedings of the Joint Conference of the Asian Council on Ergonomics and Design and Southeast Asian Network of Ergonomics Societies (ACED SEANES), held on December 2-4, 2020. By highlighting the latest theories and models, as well as cutting-edge technologies and applications, and by combining findings from a range of disciplines including engineering, design, robotics, healthcare, management, computer science, human biology and behavioral science, it provides researchers and practitioners alike with a comprehensive, timely guide on human factors and ergonomics. It also offers an excellent source of innovative ideas to stimulate future discussions and developments aimed at applying knowledge and techniques to optimize system performance, while at the same time promoting the health, safety and wellbeing of individuals. The proceedings include papers from researchers and practitioners, scientists and physicians, institutional leaders, managers and policy makers that contribute to constructing the Human Factors and Ergonomics approach across a variety of methodologies, domains and productive sectors.

This book brings together leading scholars in the field of creativity to provide an overview and examination of the work of Teresa Amabile, a pioneer of research on organizational creativity. The authors explore Dr. Amabile's contributions to the modern study of creativity in organizations and her influence on current research. Further, they also reflect on how her work might be used to advance future research, particularly in the areas of componential theory and its extension as well as the consensual assessment technique. The contributors include both eminent and emerging scholars and their diverse backgrounds can be seen to reflect the breadth of the impact of Teresa Amabile's work across the areas of the social psychology of creativity, creativity measurement, and application of this knowledge to understanding creativity and innovation in the workplace. This book will provide an invaluable resource to students and scholars of social psychology, creativity studies, industrial and organizational psychology, business and management.

"Culture eats strategy for breakfast". Peter Drucker's provocative statement points to the importance of culture for organizations. Depending on its characteristics, culture contributes significantly to the success or failure of for-profit and not-for-profit organizations. Hence, managers and leaders need to have an understanding of this important concept for best results. This book provides relevant knowledge about the concept of culture. This includes its major characteristics and dimensions, the way culture functions and influences both the internal life of an organization and the resulting performance. The book describes the emergence and development of culture over time as well as the formation and influence of subcultures. Even though culture is always present, certain situations call for specific attention such as fast growth or stagnation, strategic alliances, M&As or situations of change. The book describes how to go about understanding and assessing an organization's culture as a basis for culture change interventions as well as culture-sensitive and culture-mindful management and leadership.