This important book distils the essence of developmental Transactional Analysis (TA) frameworks that are most useful to bring alive professional coaching competencies. Karen Pratt offers clear outlines of TA frameworks as well as describing how they are applied in coaching, with snippets of coaching conversations as illustrations of the theory in practice. Pratt highlights key TA frameworks in enough detail to be easily grasped but with a focus on application in coaching and other developmental conversations. A TA approach powerfully guides coaches in their listening and questioning. TA is not used as a coaching 'technique' - it offers psychological understanding of human beings and the meaning they make of who they are in the world. Such awareness is key for both professionals and clients in meaningful partnerships for development. Transactional Analysis Coaching will be key reading for professionals working within present-centered contracts for change - coaches, trainers, facilitators, supervisors, teachers, mentors and managers - seeking to understand how TA can impact their development. It will be of great interest to coaches in training and will provide a useful resource for clients in their ongoing development.

Companies are becoming more global and international, and commerce and information flow seamlessly across national borders. In addition, modernization, rapid technological change, an increasingly (shared) global culture, and shifting socio-demographic values have created conditions in which career stability is more threatened, while the importance of managing the career well is paramount. But, what do we know about careers in different contexts and how those career experiences vary in different regions and countries of the world?

The goal of this book is to develop new understandings of career from the vantage point of those who live in diverse cultures, and who belong to different generations.

Careers Around the World explores the very meaning of what a career for individuals is in different countries, cultures, professions and age groups. What does career success mean for people around the world? What are key career transitions, and how are they best managed in different cultures? As those questions have not yet been investigated in the literature of careers across cultures and generations, the authors have taken an approach that led to hearing the answers directly from working people around the globe. This book presents the answers to these questions from each of the seven major cultural regions of the world and the practical implications of these differences for those who manage human resources in organizations that cross national boundaries, as well as those who advise on careers.

Provides multiple perspectives on the topic and links theory to real-world application. Learning features include: key concepts; applied examples; research method examples; activity boxes; ethical issue discussions; and descriptions of potential future developments. Full Companion Website, including MCQs, PowerPoint slides, lesson plans/seminar topics, weblinks, video/audio files.

Workplace bullying is more common and costly than most people realise. It can make life unbearable for employees in any industry, and ultimately undermine an organization's potential for profit. In this practical guide, Carlo Caponecchia and Anne Wyatt explain how to identify workplace bullying and apply best practice to preventing and managing it. Caponecchia and Wyatt outline what constitutes bullying at work, demystify some of the controversial issues, and discuss the various factors which influence workplace bullying. The responsibilities of management, and legal implications are outlined and supported with best practice guides for policies, complaints procedures and risk management systems. Options and resources for targets experiencing bullying are also explored. These ideas and concepts are illustrated throughout with real case studies. This evidence-based book on workplace bullying is a valuable resource for organizations of all sizes and for anyone affected by bullying at work including employees, human resource managers, workplace consultants, counsellors, mediators and legal advisors.

Workplace bullying is more common and costly than most people realise. It can make life unbearable for employees in any industry, and ultimately undermine an organization's potential for profit. In this practical guide, Carlo Caponecchia and Anne Wyatt explain how to identify workplace bullying and apply best practice to preventing and managing it. Caponecchia and Wyatt outline what constitutes bullying at work, demystify some of the controversial issues, and discuss the various factors which influence workplace bullying. The responsibilities of management, and legal implications are outlined and supported with best practice guides for policies, complaints procedures and risk management systems. Options and resources for targets experiencing bullying are also explored. These ideas and concepts are illustrated throughout with real case studies. This evidence-based book on workplace bullying is a valuable resource for organizations of all sizes and for anyone affected by bullying at work including employees, human resource managers, workplace consultants, counsellors, mediators and legal advisors.

Historical geography has been a major area of activity in recent years. Much of the recent work and research findings have been extremely valuable to historians and archaeologists and as background to the study of contemporary geography. This reissue, first published in 1987, presents an overview of contemporary developments in all the major branches of the discipline. As such it provides a valuable introduction to the subject, a review of the latest state of the art and a pointer to future research directions.

The Psychology of Entrepreneurship: New Perspectives is an update of the earlier landmark volume in the Society for Industrial and Organizational Psychology Organizational Frontiers Series. This new book takes stock of the advances in the field of the psychology of entrepreneurship with all new chapters and presents the latest findings on traditional topics, such as cognition, motivation, affect, personality, and action. The Psychology of Entrepreneurship: New Perspectives compiles research of the most prolific scholars in the field to produce an overview of the most important psychological topics relevant to entrepreneurship. It includes novel insights into topics such as entrepreneurial cognition, intrapreneurship and innovation, leadership, entrepreneurial competencies, action theory, entrepreneurship training, and the process of entrepreneurship. Additionally, the updated volume presents new topics that have become more and more important in entrepreneurship research. These topics include affect, clinical psychology and disorders, biological correlates of entrepreneurship, entrepreneurial teams, culture, identity, starting capital, failure and exit, contextual factors, age and demographic change, evidence-based entrepreneurship, and entrepreneurs' well-being. With a collection of authors comprising experts who have developed the field over the last decade, The Psychology of Entrepreneurship: New Perspectives is vital to all students, scholars, and instructors interested in staying abreast of the most current, novel research and insights into the psychology of entrepreneurship.

As one of the first academic monographs on Keith Haring, this book uses the Pop Shop, a previously overlooked enterprise, and artist merchandising as tools to reconsider the significance and legacy of Haring's career as a whole. Haring developed an alternative approach to both the marketing and the social efficacy of art: he controlled the sales and distribution of his merchandise, while also promulgating his belief in accessibility and community activism. He proved that mass-produced objects can be used strategically to form a community and create social change. Furthermore, looking beyond the 1980s, into the 1990s and 2000s, Haring and his shop prefigured artists' emerging, self-aware involvement with the mass media, and the art world's growing dependence on marketing and commercialism. The book will be of interest to scholars or students studying art history, consumer culture, cultural studies, media studies, or market studies, as well as anyone with a curiosity about Haring and his work, the 1980s art scene in New York, the East Village, street art, art activism, and art merchandising.

Historical Perspectives in Industrial and Organizational Psychology, Second Edition updates the first edition with the latest creative and scholarly views of I-O psychology to provide a complete, up-to-date understanding of this discipline's history within a contemporary context. This new edition includes updated chapters from the first edition as well as three completely new chapters: a history of LGBTQ+ employees' workplace experiences, the evolution of worker well-being and work-life issues, and a reflection on the importance of context when studying workplaces and whether or not the science and practice of I-O psychology is prepared for the future. Historical Perspectives in Industrial and Organizational Psychology, Second Edition compiles chapters written from the historical perspectives of I-O psychologists, historians, and other experts in their fields, all of whom use historical analyses as the method of inquiry rather than provide summarized overviews of the topics. Chapter authors rely on archival materials, primary and secondary sources, as well as interviews with luminaries and experts. Historical Perspectives in Industrial and Organizational Psychology, Second Edition is essential reading for contemporary and aspiring scholars of I-O psychology and related fields, such as history of psychology, human resource management, organizational behavior, and public administration. Both scientists and practitioners will benefit from reading this text.

This book provides thoughtful insights into the development in work, organisations and employment relations in the last 50 years. In a semi-autobiographical approach, the author reflects on important contributions by other scholars, practitioners, and policy makers to work and employment relations. The book covers a variety of themes which have been the subject of research undertaken by the author over his career and explores these themes over a period of time with examples drawn from various countries. It also emphasises that countries and regions cannot be understood in isolation from each other. The author seeks to convey the importance of crossing disciplinary boundaries in the social sciences in order to interpret changes in work, organisations and employment relations. Drawing on the author's rich experience and research, the book is engaging and accessible to anyone who wishes to learn more about the rapidly changing workplace and employment relations.

Organizational Identity and Memory analyzes the relationship between organizational identity and organizational memory, in particular history and commemoration. The goal is to further our understanding of the role of this relationship in processes critical to today's organizations: the evolution of organizational identity, the creation and use of organizational memory, organizational learning and change, and employee identification with organizations. The literature on organizational memory and organizational identity has developed independently and at times in separate disciplines. Scholars have debated whether organizational identity is mutable or enduring. In this debate, organizational history, a form of organizational memory, has been a key factor, but neither side of the debate has pursued indepth the well-developed literature on collective memory to understand this relationship and its impact on organizational identity. Organizational memory defined as commemoration and history has been connected to different forms of identity, both national and organizational, but this relationship and its impact on organizational memory processes has not been explored. Organizational Identity and Memory takes a multidisciplinary approach to explore and articulate the dynamic relationship between organizational identity and memory, drawing on work from anthropology, history, organizational studies, and sociology. A multidisciplinary theoretical framework for future research on organizational identity and memory is presented. Implications for managers are discussed with engaging insights from organizational research and practices in creating corporate museums, galleries, visitor centers, and other displays of this relationship.

A collection of influential writing on the subject of justice in organizations, The Quest for Justice on the Job introduces readers to the basic concepts of justice in the workplace. Organized around various subthemes--impression management, performance appraisals, employee theft and compliance, monetary rewards, and nonmonetary rewards--Jerald Greenberg, one of the pioneers in the field, brings the reader up-to-date on the state of the science. A variety of methods are utilized, including questionnaires, lab studies, and field experiments. Commentaries throughout the book provide interesting personal insight on the work not found elsewhere and a road map for the book as a whole.

Workers in the service industry face unique types and levels of stress, and this problem is worsening. Many workers and organizations are now recognizing work stress as a significant personal and organizational cost, and seeing the need to evaluate a range of organizational issues that present psychosocial hazards to the workers. Occupational Stress in the Service Professions introduces the reader to contemporary theoretical and research issues and then provides a comprehensive international review of a range of professions including nurses, correctional officers, police, fire fighters, volunteers, academics, the clergy and teachers. The book identifies the main sources of stress for these specific occupation work groups, and the implications for intervention. The range of contributions from researchers in Australia, The Netherlands, Germany, Canada, United Kingdom, and the United States presents an international perspective. Well illustrated with case-studies of a number of organizations, the book serves to explore the political and social nature of the work stress problem. It then concludes with a chapter on the implications for intervention, policy and the future and aims to present a theoretical synthesis, applicable to the whole sector. Graduate students, researchers, and high level HR professions will find this an invaluable work.

Advertising, materialism and consumption are central aspects of contemporary Western culture. We are bombarded with idealised images of the perfect body, desirable consumer goods, and affluent lifestyles, yet psychology is only just beginning to take account of the profound influence these consumer culture ideals have on individuals' sense of identity and worth. Consumer Culture, Identity, and Well-Being documents the negative psychological impact consumer culture can have on how individuals view themselves and on their emotional welfare. It looks at the social psychological dimensions of having, buying and wanting material goods, as well as the pursuit of media-hyped appearance ideals. In particular, it focuses on: * The purchasing of material goods as a means of expressing and seeking identity, and the negative consequences of this * Psychological buying motivations in conventional buying environments and on the Internet * The unrealistic socio-cultural beauty ideals embodied by idealized models. Throughout, different approaches from social psychology are integrated, such as self-completion, self-discrepancy and value theory, to create a comprehensive theoretical framework for understanding the impact of internalising core consumer culture ideals on how individuals see themselves and the implications this has for their psychological and physical health. Consumer Culture, Identity, and Well-Being is of interest to anybody who wants to find out more about the psychological effects of living in modern consumer societies on children, adolescents, and adults. More specifically, it will be of interest to students and researchers in social psychology, sociology, media studies, communication and other social sciences, as well as to psychologists, health workers, and practitioners interested in the topics of identity, consumption pathologies, body image, and body-related behaviours.

Managing Trauma in the Workplace looks at the impact of trauma not only from the perspective of the employees but also from that of their organisations. In addition to describing the negative outcomes from traumatic exposure it offers solutions which will not only build a more resilient workforce but also lead to individual and organisational growth and development.

This book has contributions from international experts working in a variety of professions including teaching, the military, social work and human resources. It is split into four parts which explore:

• the nature of organisational trauma
• traumatized organisation and business continuity
• organisational interventions
• building resilience and growth.

Managing Trauma in the Workplace is essential reading for anyone with responsibility to help and support workers involved in distressing and traumatic incidents as a victim, supporter or investigator.

Managing Trauma in the Workplace looks at the impact of trauma not only from the perspective of the employees but also from that of their organisations. In addition to describing the negative outcomes from traumatic exposure it offers solutions which will not only build a more resilient workforce but also lead to individual and organisational growth and development.

This book has contributions from international experts working in a variety of professions including teaching, the military, social work and human resources. It is split into four parts which explore:

• the nature of organisational trauma
• traumatized organisation and business continuity
• organisational interventions
• building resilience and growth.

Managing Trauma in the Workplace is essential reading for anyone with responsibility to help and support workers involved in distressing and traumatic incidents as a victim, supporter or investigator.

Here is practical, sensitive advice for the employee, boss, coworkers, and friends. A.D.D. on the Job suggests advantages that the A.D.D. worker possesses, how to find the right job, and how to keep it. Employers and coworkers will learn what to expect from a fellow worker with A.D.D. and the most effective ways to work with them.

This book is one of the first to provide an overview of recent developments in social psychological theory as it applies to organizational issues. It brings together outstanding scholars whose research touches the interfaces of social psychology, IO psychology and organizational behavior.

Social psychology deals with social interactions between individuals and groups. As individuals populate, run, and confuse (!) organizations, analyzing individual behavior and interpersonal interactions is critical for understanding organizational effectiveness and success, as well as individual satisfaction and well-being. The chapters in this volume address the critical topics for current and future organizational life such as prosocial and antisocial behavior, ethics, trust, creativity, diversity, stress, conflict, power and leadership and many more.

Insidious Workplace Behavior (IWB) refers to low-level, pervasive acts of deviance directed at individual or organizational targets. Because of its inherently stealthy nature, scientists have paid little attention to IWB, allowing us to know very little about it. With this book, that now is changing. The present volume - the first to showcase this topic - presents original essays by top organizational scientists who share the most current thinking about IWB. Contributors examine, for example, the many forms that IWB takes, focusing on its antecedents, consequences, and moderators. They also highlight ways that organizational leaders can manage and constrain IWB so as to attenuate its adverse effects. And to promote both theory and practice in IWB, contributors also discuss the special problems associated with researching IWB and strategies for overcoming them.

Aimed at students, scholars, and practitioners in the organizational sciences - especially industrial-organizational psychology, organizational behavior, and human resource management - this seminal volume promises to inspire research and practice for years to come.

Effective Planning Strategies and Proposal Writing: A Workbook for Helping Professionals provides a comprehensive review of planning strategies and related concepts, including leadership and the role of the helping professional as "change agent." The text intends to de-mystify planning processes and related jargon for graduate students and practitioners in the helping professions and provides examples from the field. Effective grant-writing is emphasized, as well as information related to planning for change through the use of small groups and activities. In the authors' experience, many professionals recognize the need for effective planning, but often balk at using material that seems too far removed from their scope of expertise and academic discipline. The text presents material in a straightforward manner that is intended to make planning accessible and meaningful to these individuals who are uniquely qualified to effect positive change.

The unique leadership challenges facing organizations throughout the world call for a renewed focus on what constitutes 'authentic, inclusive, servant, transformational, principled, values-based, and mindful' leadership. Traditional approaches rarely provide permeating or systematic framework to garner a sense of higher purpose or nurture deeper moral and spiritual dimensions of leaders. Learning to be an effective leader requires a deep personal transformation, which is not easy. This text provides guidelines in a variety of settings and contexts while presenting best practices in successfully leading the 21st century workforce, offering strategies and tools to lead change effectively in the present-day boundary-less work environment. Given the ever-growing, widespread importance of leadership and its role in initiating change, this will be a key reference work in the field of leadership and change management in business. The uniqueness of this book lies in its anchorage in the moral and spiritual dimension of leadership, an approach most relevant for contemporary times and organizations. It represents an important milestone in the perennial quest for discovering the best leadership models and change practices to suit the contemporary organizations. Designed to be a resource for scholars, practitioners, teachers and students seeking guidance in the art and science of leadership and change management, this will be an invaluable reference for libraries with collections in business, management, sports, history, politics, law, and psychology. It will present essential strategies for leading and transforming corporations, small businesses, schools, hospitals, and various nonprofit organizations. It brings the research on leadership and change management up to date, while mapping its terrain and extending the scope and boundaries of this field in an inclusive and egalitarian manner.

"What is sensory marketing and why is it interesting and also important? Krishna defines it as "marketing that engages the consumers senses and affects their behaviors." In this edited book, the authors discuss how sensory aspects of products, i.e., the touch, taste, smell, sound, and look of the products, affect our emotions, memories, perceptions, preferences, choices, and consumption of these products. We see how creating new sensations or merely emphasizing or bringing attention to existing sensations can increase a product s or service s appeal. The book provides an overview of sensory marketing research that has taken place thus far. It should facilitate sensory marketing by practitioners and also can be used for research or in academic classrooms."--BOOK JACKET.

"What is sensory marketing and why is it interesting and also important? Krishna defines it as "marketing that engages the consumers senses and affects their behaviors." In this edited book, the authors discuss how sensory aspects of products, i.e., the touch, taste, smell, sound, and look of the products, affect our emotions, memories, perceptions, preferences, choices, and consumption of these products. We see how creating new sensations or merely emphasizing or bringing attention to existing sensations can increase a product s or service s appeal. The book provides an overview of sensory marketing research that has taken place thus far. It should facilitate sensory marketing by practitioners and also can be used for research or in academic classrooms."--BOOK JACKET.

Systems Thinking for Instructional Designers offers real-world cases that highlight how designers foster continuous improvement and manage change efforts across organizational contexts. Using a systems thinking approach, each case describes a holistic process that examines how a set of interdependent elements can be analyzed and coordinated to influence change. Instructional designers, faculty, program directors, digital learning leaders, and other development specialists will learn how systems thinking can solve authentic, real-world challenges. The book's rich narratives cover both successes and failures of meaningful growth, paradigm shifts, and large-scale problem-solving in a variety of settings, including education and industry.

Having an accurate understanding of what is going on is a key commodity for teams working within military systems. 'Situation awareness' (SA) is the term that is used within human factors circles to describe the level of awareness that operators have of the situation that they are engaged in; it focuses on how operators develop and maintain a sufficient understanding of 'what is going on' in order to achieve success in task performance. Over the past two decades, the construct has become a fundamental theme within the areas of system design and evaluation and has received considerable attention from the human factors research community. Despite this, there is still considerable debate over how SA operates in complex collaborative systems and how SA achievement and maintenance is best supported through system, procedure and interface design. This book focuses on the recently developed concept of distributed situation awareness, which takes a systems perspective on the concept and moves the focus on situation awareness out of the heads of individual operators and on to the overall joint cognitive system consisting of human and technological agents. Situation awareness is viewed as an emergent property of collaborative systems, something that resides in the interaction between elements of the system and not in the heads of individual operators working in that system. The first part of the book presents a comprehensive review and critique of existing SA theory and measurement approaches, following which a novel model for complex collaborative systems, the distributed SA model, and a new modelling procedure, the propositional network approach, are outlined and demonstrated. The next part focuses on real-world applications of the model and modelling procedure, and presents four case studies undertaken in the land warfare, multinational warfare and energy distribution domains. Each case study is described in terms of the domain in question, the methodology employed, and the findings derived in relation to situation awareness theory. The third and final part of the book then concentrates on theoretical development, and uses the academic literature and the findings from the case study applications to validate and extend the distributed SA model described at the beginning of the book. In closing, the utility of the distributed SA model and modeling procedure are outlined and a series of initial guidelines for supporting distributed SA through system design are articulated.