This reference introduces an innovative new-employee safety risk model, keyed to a typical new worker becoming acclimated to a new job and workplace. It reviews risk factors, their root causes, and how they can be addressed and minimized through targeted strategies at each stage of a worker's early months on the job. The model and its supporting findings dovetail with current thinking on employee safety and organizational accountability. And, of extra benefit to employers, the risk management strategies to improve new employee safety can be undertaken with minimal expenditure of time, money, and disruption. The book's real-world framework: * Analyzes high accident rates among new hires. * Describes four basic types of job applicants and safety concerns common to each. * Examines the role of recruitment and selection processes in promoting employee safety. * Discusses safety benefits and risks surrounding pre-start training. * Models the use of new employees' job familiarization to minimize safety risks. * Identifies safety risks associated with helping behaviors. * Identifies employee measures that can be used in assessing job safety risk. * Integrates safety management strategies with other human resource management activities New Employee Safety provides clear practical guidance to individuals involved in occupational safety management. The book makes a useful text for undergraduate and postgraduate courses on occupational safety management, and in fields such as behavioral science, psychology, business management, and human resources.

This two-volume set addresses a variety of human factors issues and engineering concerns across various real-world applications such as aviation and driving, cybersecurity, and healthcare systems. The contents of these books also present recent theories and methods related to human performance, workload and usability assessment in automated and autonomous systems. In this set, the authors discuss both current and developing topics of advanced automation technologies and present emerging practical challenges. Topics covered include unmanned aerial systems and self-driving cars, individual and team performance, human-robot interaction, and operator selection and training. Both practical and theoretical discussions of modern automated and autonomous systems are provided throughout each of the volumes. These books are suitable for those first approaching the issues to those well versed in these fast-moving areas, including students, teachers, researchers, engineers, and policy makers alike. Volume 1 - Human Performance in Automated and Autonomous Systems: Current Theory and Methods Volume 2 - Human Performance in Automated and Autonomous Systems: Emerging Issues and Practical Perspectives

What makes despotic leaders tick? How do they become despots? On a lesser (but far more common) scale: why are some people ruthlessly abrasive in the workplace? Why do some business leaders appear to lose their sense of humanity? How and why do they create a culture of fear, uncertainty and doubt in their companies? Lessons on Leadership by Terror attempts to discover what happens to people when they acquire power, and whether the abuse of power is inevitable. Manfred Kets de Vries examines the life of the nineteenth-century Zulu king Shaka Zulu in order to help us understand the psychology of power and terror. During his short reign, Shaka Zulu established one of the most successful regimes based on terror that has ever existed, from which the traits of despotic leaders are illustrated. Shaka's life history is a study in the psychology of terror, and he can be a proxy for the behavior of any despot, be it from antiquity or modern times. From his leadership behavior fifteen cautionary lessons are derived, offering valuable principles for contemporary leaders. The book also explores the characteristics of totalitarian states, and discusses what can be done to prevent despotic leaders from coming to the fore. Clear parallels are drawn between Shaka's behavior and that of other, more contemporary, leaders including Hitler, Stalin, Pol Pot and Saddam Hussein. This fascinating and highly original book will be of enormous interest to a broad audience - from students and academics focusing on leadership, political science, and political psychology, to practitioners such as managers, executives, consultants, and leadership coaches.

"Testing People at Work" is an authoritative, practical text on selection and assessment. It explains psychometric testing in occupational settings and also covers other methods of selection such as assessment centres and e-selection. The book systematically covers all the topics required for the BPS Certificates of Competence in Testing Levels A and B.
Designed for students taking selection and assessment courses.
Covers the whole process of testing, from job analysis to reporting results.
Uses new theoretical frameworks for the topics of personality and motivation.
Features an extensive discussion of ethics in selection and assessment.
Includes questions testing understanding and suggestions for further reading.
Incorporates many tables and diagrams giving practical help to users of psychometric tests.
Accompanied by supplementary online material, at www.blackwellpublishing.com/testing/.

-Number one text for depth and comprehensive coverage: detailed analysis of existing knowledge and practice -Comprehensively updated in 7th edition with latest research findings, theoretical developments and applications to practice. -Well structured and easily navigable: topic areas clearly defined and packaged to fit course delivery -Unmatched authority: highly recognized author and five previously successful editions -Links theory to practice to help students learn and apply key skills -Offers a strong UK-originated alternative to other US-oriented texts -Flexible and cross-disciplinary: applies to a broad range of professional roles and contexts

Chantal Neve-Hanquet and Agathe Crespel provide an accessible and ground-breaking guide to genuinely effective group work, sharing excellent hands-on assistance for coaches and facilitators. Offering a unique selection of guidelines and illustrations for group work, the authors demonstrate the benefits of using creative action methods in practice, helping leaders discover new ways to achieve dynamic group sessions and endowing their work with new vigour, as well as pleasure. Facilitating Collective Intelligence brings together a wealth of knowledge and techniques from psychodrama, Jungian and systemic analysis to inform group facilitation. Throughout the book's four parts, key inner attitudes, questions and action techniques are explored to help facilitators nourish open and flexible forms of communication within groups, stimulate collective intelligence and foster creative approaches to collective problem-solving. With the help of numerous sensitively related case studies, the book guides the reader through the process of achieving more dynamism in group work, fostering creativity, encouraging agility and developing co-construction within groups. It contains more than thirty practical reference sheets which provide an instant aid for implementing the methods and models in the book. Neve-Hanquet and Crespel's approach advocates the use of actions methods, specifically the ARC model, to encourage 'out of the box' thinking and develop new paths and strategies in working with teams and organizations. Facilitating Collective Intelligence is an invaluable and essential tool in cultivating effective group dynamics for all coaches, coach supervisors and consultants, both experienced and in training. Due to its clear and practical structure, it will also be useful for counsellors, coaching psychologists and other professionals who work with groups, as well as students and academics of coaching and coaching psychology.

This book presents a new integrated theory of dynamic management and leadership in one comprehensive approach. It offers a new way of looking at the field, drawing on a wide body of research and practice in the fields of leadership and management, across all sectors in education and more broadly. The book focuses on management against a backdrop of leadership theory. Including examples of practice and application in schools, colleges and universities, it uses a range of historical leadership approaches to scaffold different management techniques that are known to work in effective organisations. It explores the overlap between management and leadership as dynamic theoretical and practical activities, merging the two together into a holistic model that can be applied by managers working in educational settings. Its twenty-six chapters also consider the praxis of educational leadership and management from political, economic and ethical perspectives in relation to issues such as equity and widening participation, and outline how 'managership' impacts on student achievement. Offering a unique balance of theory and practice, across school, college and university sectors, the book will be of great interest to researchers, academics, graduate students and practitioners in the field of educational leadership and management, and will be important reading for all stakeholders in the area of educational effectiveness and improvement.

"Work, Family, Health, and Well-Being" grew out of a conference held in Washington, D.C. in June 2003 on "Workforce/Workplace Mismatch: Work, Family, Health, and Well-Being" sponsored by the National Institutes of Health (NIH). The text considers multiple dimensions of health and well-being for workers and their families, children, and communities. Investigations into the socioeconomic gradient in health within broad occupational categories have raised important questions about the role of specific working conditions versus the role of conditions of employment such as wages and level of job security afforded a worker and his/her family in affecting health outcomes.
Organized into seven parts, this text:
*provides an overview of changes in work and family time and time use;
*dedicates a section focusing specifically on employers and workplaces;
*explores disciplinary perspectives on work, family, health, and well-being;
*focuses on the most studied work and family nexus, the interrelationship between parental employment, especially maternal employment and the child's well-being;
*examines gender differences in the division of labor, the effect of marriage on health, the shifting nature of care-giving throughout life, and the role of work on various health and well-being outcomes;
*explores occupational health literature; and
*focuses on the unique work-family issues faced by low-income families and workers in low-wage jobs.
This book appeals to anyone in the fields of psychology, sociology, family studies, demographics, economics, anthropology, and social work.

"Stress: A Brief History "is a lively, accessible, and detailed examination of the origins of the field of stress research.
First concise, accessible, academically grounded book on the origins of the concept of stress.
Explores different theories and models of stress such as the psychosomatic approach, homeostasis, and general adaptation syndrome.
Discusses the work and intriguing contributions of key researchers in the field such as Walter Cannon, Hans Selye, Harold Wolff, and Richard Lazarus.
Explains the origins of key concepts in stress such as stressful life events, the coronary-prone personality, and appraisals and coping.
Culminates in a discussion of what makes a good theory and what obligations stress researchers have to those whose working lives they study.

An estimated 3,500 people die every day in the UK. If someone at work or their partner or close family member dies, managers and colleagues need to respond appropriately. This book breaks new ground in placing bereavement on the management agenda. It addresses some challenging questions such as: What to say and what not to say? How to balance the needs of the person and the job? How do you get it right in a diverse, multi-cultural workforce? How do you decide what time off is reasonable? How can other people at work help, as well as avoiding making the situation worse? This book is an essential guide for anyone in an organisation who has to take responsibility in the event of death. It covers issues such as what do in the event of a sudden death at work, managing staff who are terminally ill, and practical help after death including funerals. It is a unique and constant point of reference for anyone concerned with one of the most challenging issues to be faced in the workplace.

An estimated 3,500 people die every day in the UK. If someone at work or their partner or close family member dies, managers and colleagues need to respond appropriately. This book breaks new ground in placing bereavement on the management agenda. It addresses some challenging questions such as: What to say and what not to say? How to balance the needs of the person and the job? How do you get it right in a diverse, multi-cultural workforce? How do you decide what time off is reasonable? How can other people at work help, as well as avoiding making the situation worse? This book is an essential guide for anyone in an organisation who has to take responsibility in the event of death. It covers issues such as what do in the event of a sudden death at work, managing staff who are terminally ill, and practical help after death including funerals. It is a unique and constant point of reference for anyone concerned with one of the most challenging issues to be faced in the workplace.

'This is a much needed book, giving a readable, insightful and constructive perspective on many of today's societal, political and economic ailments. It is my fervent hope that it finds a large readership in the leadership echelons of our society. Whoever reads it will have difficulty putting it down as, the content is gripping.'- Anton Obholzer, p

During the First World War, the necessity of increased production without increased human effort led to the practical investigation of the whole question by trained psychologists. This book, first published in 1924, deals with the methods they employed and with the results they obtained, and examines the wide-reaching effects which the application of these discoveries would have upon industrial organisation.

This book volume crafts an exciting, original account on the changes and requirements on managing human resources within the context of the new normal. Chapters in this book report on current research on the key constructs and processes underlying the management of human resources, both on an organisational strategic level as well as an individual employee level. Chapters compare current research trends in terms of future potential directions for the management of human resources within the context of the new normal. The book also critically evaluates the relevance, applicability and utility of the research findings and theoretical premises in various classical, current and potential emerging issues for research and practice in the smart digital technological world of work for human resource management. This volume approaches the concept of managing human resources with the new normal working context from a number of different angles. The authors have categorized them as conceptualizing human resource management in the context of the new normal (Part I), the critical issues in understanding the dynamics of strategic human resources management (Part II), critical issues in understanding the impact of the new normal on the psychology of employees (Part III), and the impact of the new normal on individuals with special needs (Part IV). The book ends in Part V of the volume, with an integrated reflection and conclusion on emerging issues for research and practice. The primary audience for this book volume is advanced undergraduate and postgraduate students in human resource management, as well as scholars in both academic and new normal working contexts. Human resource management practitioners will also have an interest in this book volume.

Title first published in 2003. Despite all the hype about e-learning, the real breakthrough in technology, at least as far as HR goes, is in the development of the corporate intranet for people management purposes. Bryan Hopkins and James Markham's book explains the potential for intranets in every aspect of HR: personnel administration, performance management, employee development, communication and knowledge management, as well as training and e-learning. It asks and answers the key questions you need to ask yourself and provides case studies illustrating how organizations have successfully exploited their intranet to help their people work more effectively and efficiently. HR managers are under pressure to cut costs, increase the effectiveness and range of the services they deliver. In many organizations there is also considerable pressure to maximise the returns on investment in technology. This book provides you with the means to achieve all of these goals.

The three primary papers in this special issue explore personality measurement in both directions, that is, more narrow and specific and more broad and heterogeneous. The first paper reviews research on conditional reasoning, with a focus on the construct of aggression. Next, tolerance for contradiction is explored, which is defined as a mode of thinking that accepts and even thrives on apparent contradictory information. The last primary paper covers core self evaluation, which combines measures of four traits: locus of control, self-esteem, generalized self-efficacy, and emotional stability. The special issue concludes with provocative and insightful critique and commentary of the three primary papers. It notes some important points of criticism, but is primarily positive and laudatory of these research programs.

This book samples the groundbreaking work that has been developed over the last twenty-five years by psychoanalysts, writers and practitioners associated with the International Society for the Psychoanalytic Studies of Organizations (ISPSO). What characterises this collection of original papers is an attempt to look at organizations, groups, teams

This study, originally published in 1919, examines certain aspects of industrial psycho-physiology, and explores the importance of the close collaboration between science and industry. The four chapters observe questions of apprenticeship, the manner of the economic working of the body, and the limits of industrial fatigue. This title will be of interest to students of business, management, and economics.

Social Dreaming was discovered in the early 1980s at the Tavistock Institute in London. Its focus is on the dream and not the dreamer. It is done with a set of people who come together to share their dreams. This goes against the accepted belief, even dogma, that the study of dreaming can only be pursued in a one-to-one relationship, where one of t

Mental illness in the workplace is the fastest growing source of disability claims made by employers according to a recent Federal Survey. Recently, there is increasing recognition that it is in both employer's and employee's interests to keep the employee on the job even if this involves making accommodations to the employee's disability, in terms of time off for treatment, work schedule, placement in low stress position and so forth. As a result, employers are making accommodations and employees are seeking treatment for mental disorders. The idea of this book is as a text for graduate and continuing education courses that provides resources to students and mental health professionals on work related treatment of psychopathology. Psychopathology in the Workplace: Recognition and Adaptation provides students and professionals with the background knowledge they need to contribute to this new aspect of clinical practice. The book is divided into three parts: Part I, Overview lays the foundation of the interface of psychopathology, and the workplace; presents a model of mental illness, work, and life stressors; and the basics of assessing psychopathology. Part II, Categories of Dysfunction describes the major forms of mental illness, which are apt to be found in work settings. Each chapter in this section will follow a consistent format that includes a description of the disorder, epidemiology, case illustration, assessment, referral strategies, trigger stressors at work or home, empirically based treatment plan, relapse prevention and summary. Part III, Environmental and Managerial Interventions is made up of chapters that detail what organizations can do to accommodate those withmental health needs, motivate dysfunctional employees, promote mental health in the workplace, and develop employee assistance program strategies. The book can stand alone or as an adjunct in a one-semester course or serve as the background reference for a continuing education course.

* Has broad international reach, and gives voice to those involved in policing around the world * Communicates insights from internationally known editors and contributors * A unique collection covering vital law enforcement issues of our time

This book examines numerous topic areas that are considered to be especially relevant for making a strategic leader development investment. The topics covered are areas that have theoretical and empirical connections to important aspects of growth, change, adult development, and underlying abilities, skills, and competencies needed to lead effectively in times of great complexity. In addition, these are investment areas identified by the U.S. Army--a world-class organization faced with the need for radical transformation--as particularly relevant for success and survival. This book identifies key concerns in developing leaders and leadership, and in transforming organizations to better meet the challenges of a complex world. There are two aspects of this book that distinguish it from the numerous existing volumes on leadership in the scholarly and popular-press literatures. Most important, the overarching focus of the present book is on development. There are many offerings on the topic of leadership, but relatively few that focus on leader development--especially from a scholarly, academic perspective. Also, this volume offers a unique perspective in examining those underlying psychological competencies and processes that are viewed as especially relevant for leader development. The chapters that are collected in this edited volume were originally commissioned by the U.S. Army Research Institute as "white papers" to better help Army officers and researchers understand important issues in leader development. The present organization of the papers is around four central themes: a) Accelerating Leader Development, b) Cognitive Skills Development, c) Developing Practical and Emotional Intelligence, and d) Enhancing Team Skills.

This book addresses the psychological impact of sexual harassment and gender discrimination from both a clinical and theoretical perspective, whereas previous literature on the topic has emphasized legal and employment consequences. To start, Lenhart provides a comprehensive summary and integration of existing literature and discusses relevant aspects of the workplace and legal environments. The second portion of the book deals with the psychodynamics of sexual harassment and gender discrimination, placing these violations in proper psychological perspective, along the same lines as rape, battering and other forms of gender-based abuse. The wide spectrum of psychological consequences of discrimination will be discussed and an effective and integrative model for intervention and treatment will be presented.

The difference between a drama and a crisis is down to good management - or more specifically, good communication. How you communicate with everyone: shareholders, other business partners, employees, the press, and so on, in the hours and days following a potential business crisis is critical. Get it right and the crisis may even strengthen your corporate reputation. Get it wrong and you can imagine the consequences for yourself. Managing Communications in a Crisis details how crisis situations can be identified and dealt with, ensuring the risk to the organisation's financial well-being and reputation is minimised. The book deals with all aspects of communication management in a crisis. Part I considers definitions of a crisis and the theory behind dealing with crisis communications, both externally and internally. Part II explores the practicalities of crisis management communications, the identification of audiences and how each should be dealt with and by whom. The third part of the book contains valuable checklists and succinct supporting information for the key aspects and roles of the communication process. The combination of these three approaches will help you to develop your own crisis strategy, tailor-made for your organization. The text is supported by a wide range of case histories. Some of these you will recognise and others, perhaps through good management, never entered your radar. The authors are highly experienced advisors to companies of all sizes in the demands of crisis management communications. Their company, The Aziz Corporation, is the UK's leading executive communications consultancy, specialising in presentation skills, media handling and crisis management.

This book examines numerous topic areas that are considered to be especially relevant for making a strategic leader development investment. The topics covered are areas that have theoretical and empirical connections to important aspects of growth, change, adult development, and underlying abilities, skills, and competencies needed to lead effectively in times of great complexity. In addition, these are investment areas identified by the U.S. Army--a world-class organization faced with the need for radical transformation--as particularly relevant for success and survival. This book identifies key concerns in developing leaders and leadership, and in transforming organizations to better meet the challenges of a complex world. There are two aspects of this book that distinguish it from the numerous existing volumes on leadership in the scholarly and popular-press literatures. Most important, the overarching focus of the present book is on development. There are many offerings on the topic of leadership, but relatively few that focus on leader development--especially from a scholarly, academic perspective. Also, this volume offers a unique perspective in examining those underlying psychological competencies and processes that are viewed as especially relevant for leader development. The chapters that are collected in this edited volume were originally commissioned by the U.S. Army Research Institute as "white papers" to better help Army officers and researchers understand important issues in leader development. The present organization of the papers is around four central themes: a) Accelerating Leader Development, b) Cognitive Skills Development, c) Developing Practical and Emotional Intelligence, and d) Enhancing Team Skills.