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Co-operative Workplace Dispute Resolution - Organizational Structure, Ownership, and Ideology (Paperback)
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Co-operative Workplace Dispute Resolution - Organizational Structure, Ownership, and Ideology (Paperback)
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Understanding the complex dynamics involved in workplace disputes
helps improve the way organizations deal with unwelcome but
inevitable occurrences. These issues have been researched from
different perspectives, but previously such research has failed to
ask how flattened organizational form might impact ways of
resolving disputes, focusing instead on what occurs in
conventional, hierarchical organizations only. In Co-operative
Workplace Dispute Resolution, Elizabeth Hoffmann considers the
question of how workplace disputes are raised in the absence of
formal hierarchy. In contrast to conventionally organized
businesses, co-operatives attempt to evenly distribute power and
ownership and encourage worker control through egalitarian
ideologies, flattened management structures and greater information
sharing. Like conventional businesses, though, they still pursue
goals relating to profit and efficiency. Dr Hoffmann argues that
lessening hierarchy and sharing power, as occurs in co-operatives,
provides insight into how greater worker involvement and ownership
might operate in a less extreme and more modest form in
conventional mainstream business. This book focuses on dispute
resolution strategies at matched pairs of worker co-operatives and
conventional businesses in three very different industries: coal
mining, taxicab driving, and wholefood distribution. The author's
central finding is that the worker co-operative members have access
to more dispute resolution strategies than their conventionally
employed counterparts. This leads to the conclusion that benefits
might be achieved by conventional businesses that wish to embrace
specific attributes usually associated with co-operatives,
including management-employee cooperation, shared ownership, or
greater workplace equality.
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