The quality of relationships between leaders and followers continues to be a relevant topic for researchers and practitioners. The importance of that relationship cannot be overestimated because it is a lens through which followers view their entire work experience. Also, the relationship between followers is considered vital for team functioning. To date, there are many unanswered questions regarding various aspects of work relationships. This Special Issue contributes to the examination of the broader context of leader-member dyads. Contributions focus on consensus in follower perceptions of their leader and the level of agreement between leaders and followers on their shared relationship

Complex Situations in Coaching is a collection of 20 typical yet underdiscussed issues in coaching, ranging from value conflicts, multiple agendas, power dynamics, and emotion management, to the role of money, etc. Organized into ten chapters, they are positioned into the literature and commented on by world-class coaches, coaching researchers, educators, and program directors. This plurality of voices is designed to foster dialogue, questions, and solutions; this setting, supportive of reflexivity, critical thinking, and diversity awareness, is essential to the development and education of coaches in an increasingly complex world where ready-made solutions prove limited. Thus, beyond a 'toolkit approach', this book engages in a thought-provoking and multi-perspective journey in support of the professionalization and continuous education of coaches, instructors, and/or supervisors.

What impact can various research methods have on consumer psychology? How can they help us understand the workings of the consumer mind? And how can the field of consumer psychology best utilize these methods? In the Handbook of Research Methods in Consumer Psychology, leading consumer psychologists summarize key aspects of the research process and explain how different methods enrich understanding of how consumers process information to form judgments and opinions and to make consumption-related decisions. Kardes, Herr, and Schwarz provide an in-depth analysis of the scientific research methods needed to understand consumption-related judgments and decisions. The book is split into five parts, demonstrating the breadth of the volume: classic approaches, contemporary approaches, online research methods, data analysis, and philosophy of science. A variety of leading researchers give insight into a wide range of topics, reflecting both long-standing debate and more recent developments in the field to encourage discussion and the advancement of consumer research. The Handbook of Research Methods in Consumer Psychology is essential reading for researchers, students, and professionals interested in consumer psychology and behavior.

The "litigation explosion" in the 21st century workplace means increasing costs and risks of lawsuits. Negotiation appears the attractive alternative to litigation. This new volume, with contributions from experts in psychology, management, and other disciplines, bridges the gap between management and negotiation research. Managers, students, and researchers interested in the field of negotiation will find this new book in SIOP's Organizational Frontiers series of interest.

Why does it matter that our leaders care about us? What might we reasonably expect from a caring leader, and what price are we prepared to pay for it? Is caring leadership something 'soft', or can it be linked to strategy and delivery? International scholars from the fields of ancient and modern philosophy, psychology, organization studies and leadership development offer a strikingly original debate on what it means for leaders to care. At a time when the challenges of leadership are rarely out of the headlines, this ground-breaking work takes us beyond the demand that leaders should be competent at what they do, and into the moral and emotional politics of their influence on others. Debates include the costs of caring both too much and too little, the connections between care and feelings, how care affects the self, and caring leadership as collective responsibility. A key resource for scholars and practitioners in leadership and management, cultural studies, sociology and politics, this book offers an exciting, multi-disciplinary perspective on one of the most fascinating topics in contemporary leadership debates.

In An Introduction to Existential Coaching Yannick Jacob provides an accessible and practical overview of existential thought and its value for coaches and clients. Jacob begins with an introduction to coaching as a powerful tool for change, growth, understanding and transformation before exploring existential philosophy and how it may be integrated into coaching practice. The book goes on to examine key themes in existentialism and how they show up in the coaching space, including practical models as well as their application to organisations and leadership. Jacob concludes by evaluating ethical dimensions of working existentially and offers guidance on how to establish an existential coaching practice, including how to gain clients and build relationships with strategic partners. With reflective questions, exercises, interventions and activities throughout, An Introduction to Existential Coaching will be invaluable for anyone wanting to live and work at greater depth or to succeed as an existential coach. Accessibly written and with a wide selection of references and resources, An Introduction to Existential Coaching is a vital guide for coaches in training as well as an inspiring addition to the repertoir of experienced practitioners. It serves academics and students to understand existential philosophy and allows professionals with coaching responsibilities to access more meaningful conversations.

Written by a team of experts and with contributions from seminal academics and leading practitioners, Work and Occupational Psychology links theoretical learning with key practical skills to form an ideal companion to any student in the field. Structured around the 8 core areas of Occupational Psychology to ensure a rounded overview Assumes no prior knowledge making it ideal for students studying Occupational Psychology for the first time Contemporary discussion including cutting edge research and reflections on the future Reflects a global workplace through discussion of international and cross-cultural issues and a range of international case studies Engages critically with the subject to encourage analytical thinking Online learning aids include hints and tips for discussion questions, online readings, and chapter podcasts www.sagepub.co.uk/zibarras

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Thinking and memory are inextricably linked. However, a "divide and rule" approach has led cognitive psychologists to study these two areas in relative isolation. With contributions from some of the leading international researchers on working memory and thinking, the present volume aims to break down the scientific divisions and foster scientific integration in the connections between these two core functions of cognition. Broadly defined, thinking comprises mentally driven change in current representations. The processes involved in such change include application of logical rules, heuristics, problem solving strategies, decision making, planning and comprehension of complex material. Memory involves the encoding, retention and retrieval of information, and the retention may be temporary or in a long-term knowledge base.; Thinking cannot occur in a vacuum; it relies on the long-term memory base and a temporary mental workspace. Despite the apparent limitations on mental workspace, humans can drive a car and hold a conversation, or store partial solutions while tackling other aspects of a problem. So too, some aspects of thinking are relatively resilient in the face of quite extensive brain damage, yet other aspects are remarkably vulnerable to neuroanatomical insults. Humans can solve complex problems with many alternative choice points and yet seem to be able to consider only a few hypotheses at any one time. These apparent paradoxes present significant scientific challenges as to how humans can be such successful thinkers despite their very limited working memory. The chapters herein represent a diversity of views as regards the nature or working memory and forms of human thinking. The links between working memory and thinking are directly addressed and made explicit, and in so doing this volume offers an increasingly integrated understanding of human thinking and memory.

Aviation remains one of the most active and challenging domains for human factors and applied psychology. Since 1981, the biennial International Symposium on Aviation Psychology (ISAP) has convened for the purposes of (a) presenting the latest research on human performance problems and opportunities within aviation systems, (b) envisioning design solutions that best utilize human capabilities for creating safe and efficient aviation systems, and (c) the bringing together of scientists, research sponsors, and operators in an effort to bridge the gap between research and application. Based upon the potential impact of emerging trends, current debates, or enduring issues presented at the 19th ISAP, select authors were invited to expand on their work following the benefit of interactions at the symposium. The authors include leading scientists, prominent researchers, and aviation operators contributing to the discussion of the most pressing technical challenges and research priorities. Visions for the incorporation of new interface technologies within next-generation cockpits, tools for future air traffic control research, neuroergonomic findings in aviation settings, and human limitations affecting safety are offered. The aim of these volumes is to report the latest findings in aviation psychology and to suggest new directions for advancing the field. FEATURES Bridges the gap between aviation psychology research and real-world challenges Includes work of the distinguished researchers and seasoned practitioners with select contributions reflecting significant developments in aviation psychology Reports on the latest findings in aviation psychology and suggests new directions for advancing the field Contains work on perceptual and cognitive influences on performance, the impact of advanced modeling techniques, and the potential of neuroergonomics

How to Work with People... and Enjoy It! is an invaluable, accessible, practical handbook for anyone who works with people. It includes pointers for reflection, tools for experimentation, models for analysing relational dynamics, and tables and diagrams to stimulate discovery and development. Leadership and relationship start with us as individuals - the stories we tell ourselves, about the world and our place in it - and this book takes us on a journey from the inside out. Jenny Bird and Sarah Gornall challenge us to explore our own part in all our interactions - smooth and rough - and offer us ways to change our story, our interactions and our outcomes. New and original models suggest ways to minimise interference and maximise potential, improve results - and enjoy both work and all our interactions with others more. How to Work with People... and Enjoy It! is written by two highly experienced international coaches, and their wisdom and humour shine through on every page. Illustrated and informative, it is a key handbook for leaders and managers, HR and Learning and Development professionals, mentors and coaches. Highly accessible, with numerous case studies and experiments, it is also an invaluable resource for anyone who is not totally satisfied with the way they work, communicate and interact with others.

Everything we do, and sense, happens through our brain. In Coaching the Brain: Practical Applications of Neuroscience to Coaching, highly experienced coaches Joseph O'Connor and Andrea Lages ask and answer the question: 'How can we use our knowledge of the brain to help ourselves and others to learn, change, and develop?'. This book will show you how to apply insights from the latest neuroscience research in a practical way, in the fields of personal development, coaching and cognitive therapy. Accessible and practical, it begins with an overview of how the brain works along with an explanation of how our brain changes due to our actions and thoughts, illuminating how these habits can be changed through neuroplasticity. Understanding the neuroscience of goals and mental models helps us to work with and change them, and clarity about emotions and the emotional basis of values can help achieve happiness. Most importantly, neuroscience illuminates how we learn, as well as the power of expectations. The book also explores the key lessons we can take from neuroscience for high performance and leadership. Eminently accessible, this book gives you new tools to help yourself and others create better futures. As a whole, the book will provide you with a new respect for the depth and complexity of your thinking and emotions. Coaching the Brain: Practical Applications of Neuroscience to Coaching, with its clarity and practical application, will be essential reading for coaches in practice and in training, as well as leaders, coach supervisors and HR and L&D professionals, and will be a key text for academics and students of coaching and coaching psychology.

Why do our organizations so often seem to be less than the sum of their parts? What undermines effectiveness and morale, and gets in the way of achieving what we set out to do? The Unconscious at Work, Second Edition draws on a body of thinking and practice which has developed over the past 70 years, often referred to as 'the Tavistock approach' or 'systems-psychodynamics'. All the contributors are practising consultants who draw on this framework, bringing it alive and making it useful to any reader - manager, leader or consultant, regardless of whether they have any prior familiarity with the underlying concepts - who is curious about what might be driving the puzzling or stressful situations they find in their workplace. The First Edition was addressed to people working in 'the human services': health, social care and education. Since it was published in 1994, there has been growing interest in the business world, and in understanding more about the 'irrational' side of organizational life. Therefore, this Second Edition includes an entirely new section where the key ideas are revisited and illustrated with case studies from a wide range of business organizations, from large corporations to start-ups and family businesses. The aim, however remains the same: to enlarge readers' existing sense-making 'tool-kits' so that they can look at themselves and their organizations with fresh eyes, deepening the emotional intelligence they bring to bear on the challenges they face and providing new possibilities for action. The Unconscious at Work, Second Edition is for managers, leaders, consultants, and anyone working in organizations who has been puzzled, disturbed or challenged by their experiences at work.

Being a coach is a deeply rewarding profession, but even the best coaches encounter moments of uncertainty and doubt. In Coaching Stories: Flowing and Falling of Being a Coach, Karen Dean and Sam Humphrey intimately share their varied experiences as executive coaches in 48 stories - some where they were flowing and glorious, and others where they were falling and ashamed. Dean and Humphrey guide the reader through the journey from a novice to a master coach by exploring twelve distinct themes, underpinned by the four parts of Dean's 'Exceptional Achievement' framework: setting out, doing, integrating and being. Each chapter focuses on a different theme, presenting specific examples and stories from the authors' work and reflecting on their learning and development at each point. Dean and Humphrey expertly assess topics, including confidence, talent, purpose and fulfilment, by examining times where they performed effectively as well as those where they fell short. In each case they consider what they wish they had asked or known about in advance, and each story provides an insightful look at what being a coach is really like. Practical and accessible, the book concludes with a section on further reading and study, explaining relevant theories, models and frameworks. Coaching Stories: Flowing and Falling of Being a Coach will be a compassionate and pragmatic companion for coaches of all kinds, both in practice and in training. It will also be a valuable guide for other professionals seeking development, including internal coaches, managers in a coaching role, HR and L&D professionals and will be a useful text for academics and students of coaching and coaching psychology. Dean and Humphrey are award-winning authors and have written a number of articles for leading coaching publications.

Workforce readiness is an issue that is of great national and societal importance. For the United States and other countries to thrive in a globally interconnected environment of wide-ranging opportunities and threats, the need to develop and maintain a skilled and adaptable workforce is critical. National investments in job training and schools remain essential in stimulating businesses and employment agencies to collaborate productively with educators who provide both training and vocational guidance. Workforce Readiness and the Future of Work argues that the large-scale multifaceted efforts required to ensure a reliable and strong supply of talent and skill in the U.S. workforce should be addressed systematically, simultaneously, and systemically across disciplines of thought and levels of analysis. In a four-part framework, the authors cover the major areas of: education in the K-12, vocational, postsecondary, and STEM arenas; economic and labor market considerations; employment, organizations, and the world of work; laws, policies, and budgets at the federal, state, local, and military levels. With contributions from leading scholars, this volume informs high-priority workforce effectiveness issues of current and future concern and concrete research, practice, and policy directions to generate novel insights of a multilevel and system-wide nature.

This volume is based on extensive research findings and the author's observation that successful managers are people who understand the dynamics of group interaction and can use that understanding effectively to motivate members of their group to achieve important goals. Blending theory, research, and practice, the book emphasizes a "management through teamwork" strategy in task groups that increases both the quality and quantity of goods and services, improves decision making, and is beneficial to their members. While closely linked to a large body of applied research evidence, Teamwork and the Bottom Line makes liberal use of examples drawn from business oriented publications and from the author's experiences in manufacturing, service, sales, information systems, health care, and other work environments. It includes numerous ideas that can help managers become more secure in their current roles by developing a more complete knowledge base about potential "change levers."

Featuring more than twenty-five case studies of leaders throughout history, A Casebook of Transformational and Transactional Leadership supplements existing texts on transformational leadership and the full range model to promote higher levels of understanding of transformational and transactional leadership behaviors. Beginning with an overview of transformational and transactional behavior components, Arenas describes the original tenets of leadership researchers, demonstrating how practicing the principles of full range leadership can aid those who guide or manage others. The subsequent chapters examine influential figures from various organizational environments to provide readers with examples that connect with core full range leadership concepts. Finally, each chapter ends with a discussion question, helping to engage students with the material and encouraging further reflection and study. A Casebook of Transformational and Transactional Leadership is essential reading for both graduate and undergraduate students of leadership development, as well as military and non-military professionals in leadership, leadership development, business and management, and education.

Featuring more than twenty-five case studies of leaders throughout history, A Casebook of Transformational and Transactional Leadership supplements existing texts on transformational leadership and the full range model to promote higher levels of understanding of transformational and transactional leadership behaviors. Beginning with an overview of transformational and transactional behavior components, Arenas describes the original tenets of leadership researchers, demonstrating how practicing the principles of full range leadership can aid those who guide or manage others. The subsequent chapters examine influential figures from various organizational environments to provide readers with examples that connect with core full range leadership concepts. Finally, each chapter ends with a discussion question, helping to engage students with the material and encouraging further reflection and study. A Casebook of Transformational and Transactional Leadership is essential reading for both graduate and undergraduate students of leadership development, as well as military and non-military professionals in leadership, leadership development, business and management, and education.

So you want to be an Industrial-Organizational (I-O) Psychologist? You may have heard that it is one of the fields of the future, fast-growing, and a highly sought-after profession. But what is Industrial-Organizational Psychology? What does an Industrial-Organizational Psychologist do? Answering these questions and many more, Becoming an Industrial-Organizational Psychologist is the perfect introduction, providing an expert overview of careers in Industrial-Organizational Psychology, the study of human behavior in the workplace. Part 1 of the book discusses what I-O Psychology is and what I-O Psychologists do, including the history of the field, research areas, and job types and titles. Part 2 discusses the undergraduate years, including how to make oneself competitive for graduate school, and going through the process of identifying graduate programs, applying, and deciding on the right program. Part 3 focuses on the graduate years, including advice on success in a graduate program and in internships, as well as additional issues like licensure and transitioning from other careers. Finally, Part 4 discusses how to find a job and begin a career in the various sectors of I-O Psychology: academic, consulting, industry, and government.

Contemporary writers position 'dialogue' at the heart of change theory, but what do we mean by 'dialogue'? The Tao of Dialogue explains through story what dialogue means, and how to leverage dialogic principles in managing relationships within the workplace. Accessible and innovative, The Tao of Dialogue explains the basic principles of dialogue, defined as a way of thinking and reflecting together with others, through the story of Michael, the CEO of a company about to embark on a life-changing journey. In the first half of the book, he is introduced to the idea of dialogue by Hannah, an internal change practitioner working within the organisation. He is encouraged to engage in dialogue with those he seeks to influence, which requires him to examine his mindset and proactively make changes to the ways in which he is communicating with his team and the wider organisation. In the second half of the book Michael is assisted by Mark, an external consultant with expertise in working with teams, who helps him apply dialogic principles to leading his team. Emerging from dialogue between seven experienced, international coaches, The Tao of Dialogue will be of interest to coaches in practice and training, as well as business leaders, HR and L&D professionals and consultants. It explains in simple terms how to transform human relationships, both one-to-one and team/group. It will also appeal to academics and students of coaching, executive development, change management and leadership development.

Within an entrepreneurial context, what a person thinks and feels and how they behave are hugely consequential. Entrepreneurs often work in scenarios of considerable time pressure, task complexity, uncertainty and high performance variance. This fascinating volume explores the unique psychological qualities of individuals directly involved in the entrepreneurial process. The book explores major themes in entrepreneurial psychology, including acting entrepreneurially, identifying opportunity, making decisions, choosing and managing an entrepreneurial career, adapting and persisting, and recovering from entrepreneurial failure. The selected essays highlight Dean A. Shepherd's unique perspective on important issues in entrepreneurship, and offer insightful recommendations for future study. Scholars and students of entrepreneurship and business and management, particularly those with an interest in entrepreneurial thought and decision-making, will find this book an invaluable resource. 29 articles, dating from 1999 to 2013

Progress in Psychological Science around the World, Volumes 1 and 2, present the main contributions from the 28th International Congress of Psychology, held in Beijing in 2004. These expert contributions include the Nobel laureate address, the Presidential address, and the Keynote and State-of-the-Art lectures. They are written by international leaders in psychology from 25 countries and regions around the world. The authors present a variety of approaches and perspectives that reflect cutting-edge advances in psychological science. This second volume builds on the coverage of neural, cognitive, and developmental issues from the first volume, to address social and applied issues in modern psychology. The topics covered include: educational psychology and measurement, health psychology, and social and cultural psychology. Organizational, applied, and international psychology are also discussed. Progress in Psychological Science around the World, with its broad coverage of psychological research and practice, and its highly select group of world renowned authors, will be invaluable for researchers, professionals, teachers, and students in the field of psychology.

Quantitative consumer research has long been the backbone of consumer psychology producing insights with peerless validity and reliability. This new book addresses a broad range of approaches to consumer psychology research along with developments in quantitative consumer research. Experts in their respective fields offer a perspective into this rapidly changing discipline of quantitative consumer research. The book focuses on new techniques as well as adaptations of traditional approaches and addresses ethics that relate to contemporary research approaches. The text is appropriate for use with university students at all academic levels. Each chapter provides both a theoretical grounding in its topic area and offers applied examples of the use of the approach in consumer settings. Exercises are provided at the end of each chapter to test student learning. Topics covered are quantitative research techniques, measurement theory and psychological scaling, mapping sentences for planning and managing research, using qualitative research to elucidate quantitative research findings, big data and its visualization, extracting insights from online data, modeling the consumer, social media and digital market analysis, connectionist modeling of consumer choice, market sensing and marketing research, preparing data for analysis;, and ethics. The book may be used on its own as a textbook and may also be used as a supplementary text in quantitative research courses.

Coaching has emerged as one of the most significant aids in developing managers and executives in the professional world. Yet there is a degree of dissatisfaction with performance coaching models and a desire to connect more with creativity and the imagination. In Coaching for Professional Development: Using Literature to Support Success, Christine A. Eastman suggests that literary works have a part to play in bringing about a change in coaching culture. Using a series of examples from key literary texts, she argues that literature can help coaches enhance their skills, find solutions to workplace problems, and better articulate their own ideas through innovation and imagination. Eastman argues for literature as a coaching tool, detailing how using stories of loss, failure, alienation and human suffering in a coaching dialogue bring positive results to organisational coaching. Coaching for Professional Development considers how reading fiction helps us to imagine lives outside our own, and how this sensitivity of language brings out the unconscious within us and others. Eastman discusses how she guided her students to embrace literature as a positive influence on their coaching practice through literary texts. Chapter 1 begins by exploring how reading Melville's Bartleby the Scrivener allowed her students to understand the importance of metaphor in their own coaching, with Chapter 2 illuminating how Cather's Neighbor Rosicky addresses the role of emotion. After this, Eastman considers how John Cheever's multi-layered story The Swimmer provides rich stimulus for coaching students in understanding failure, how Miller's Death of a Salesman shows how our family relationships are reflected in our office dynamics, and how the reactions of her students engaging with Lampedusa's The Leopard are more effective than the traditional coaching tool, Personalisis, in revealing their personality. She finally looks at Shakespeare's The Tempest for exploring themes of power and manipulation in a coaching context. By applying coaching models to fictional scenarios, Eastman demonstrates that coaches, HR professionals and students can successfully extend the boundaries of their coaching, strengthen their interventions and enhance their understanding of theory. Coaching for Professional Development: Using Literature to Support Success is a unique approach to coaching with engaging case studies throughout that brings together higher education and industry. It will be key reading for coaches in practice and in training who wish to enhance creativity in their work, advisors and teachers on coaching courses, and HR and L&D professionals working in organizations seeking to implement a coaching culture.

The workplace can be a hotbed of difficulty and incivility-from rumors spread about an individual, to the agonies of stress, to physical attacks and even death. Evidence suggests that not only does incivility have significant implications for employees, organizations and society, it is also on the rise. In recent years we have experienced increased acts of incivility in the workplace, social media and government positions. There is a direct correlation between uncivil behavior and financial outcomes for organizations. It is estimated that stress related to uncivil actions in the workplace costs organizations approximately $300 billion annually. The cost of personal implications for employees is often too high to calculate as individuals experience loss of reputation and significant psychological and physical distress. With the increased use of social media, individuals are experiencing incivility that crosses the boundary between their personal and professional lives. This book delves into the darker side of the workplace, discussing bullying, toxic work environments, corporate psychopaths, the struggles of stress, and more. It combines recent research and case studies to provide an understanding of these behaviors, and offers practical solutions on how to cultivate a healthy working environment.

Dreading Monday? Feeling stuck in your career? Frustrated with your boss? Here's the ouchy (but awesome) bit: The only person who can fix it is you. Beth Stallwood is a sought-after coach, facilitator, speaker and consultant, specialising in helping people find more joy at work, and helping organisations nurture their people. She's distilled years of experience into the practical WorkJoy toolkit, inspiring you to take ownership of your working life by: Breaking free from 'work/life balance' and un-blurring your boundaries Reframing relationships with your organisation, boss and support squad Letting go of limiting beliefs and crafting big goals that won't go in the bin You'll spend more than a third of your lifetime working, so there's no better time to take the wheel and start creating more WorkJoy than right now. bethstallwood.com/