* This book goes beyond theoretical material to include clinical and personal perspectives from a broad range of highly accomplished women psychotherapy group leaders * This book explores the following objectives: the development of psychotherapy group leader identity among women, unique challenges female leaders face due to social adaptation that influence transference and countertransference around themes of nurturance and power, aspects of how female-identified group leaders experience their power and authority in relationship to their groups, different transferences/projections a woman leader might be faced with, as well as topics related to intersectionality, and the impact of gender-binary assumptions on group leadership and dynamics * Practical application for training and group leadership as well as significant theoretical and social value

provides an overview of the area of OBM-IDD summarizes the extant literature offers research-to-practice recommendations includes operational strategies for building successful service settings synthesizes the published literature and directs practice and research in the areas of assessment and evaluation, training, supervision, and performance improvement, systems interventions, and organizational development an integral aid for professionals looking to improve different aspects of service delivery

This unique handbook maps the growing field of consumer psychology in its increasingly global context. With contributions from over 70 scholars across four continents, the book reflects the cross-cultural and multidisciplinary character of the field. Chapters relate the key consumer concepts to the progressive globalization of markets in which consumers act and consumption takes place. The book is divided into seven sections, offering a truly comprehensive reference work that covers: The historical foundations of the discipline and the rise of globalization The role of cognition and multisensory perception in consumers' judgements The social self, identity and well-being, including their relation to advertising Social and cultural influences on consumption, including politics and religion Decision making, attitudes and behaviorally based research Sustainable consumption and the role of branding The particularities of online settings in framing and affecting behavior The Routledge International Handbook of Consumer Psychology will be essential reading for anyone interested in how the perceptions, feelings and values of consumers interact with the decisions they make in relation to products and services in a global context. It will also be key reading for students and researchers across psychology and marketing, as well as professionals interested in a deeper understanding of the field.

In 1979, Suzanne C. Kobasa propounded her theory of "hardiness" where she hypothesized her 3Cs: Commitment, Control, and Challenge, as the basic ingredients of hardiness that make an individual stress resilient. She was one of the early researchers who paid attention to personality features and illustrated that individuals who experience high level of stress without mental and physical illness have a different personality from those who become ill in stressful conditions. In current times, the discourse has enjoyed a sustained scholarly interest but there is hardly any study on the corporate professionals or the Indian context. Since the early 1990s, India has joined the corporate world and has been a fast-developing country. This changed state of affairs provides a broader scope of study on hardy personality in coping with stress in the Indian context. This book examines the efficacy of hardiness on the Indian corporate professionals in the post-globalization scenario. It endeavours to situate Kobasa's foundational theorisation along with those offered by other scholars in the context of the contemporary life situations with a focus on India. It presents a hypothesis that in the Indian context, culture could be looked upon as yet another basic component of hardiness. Culture and Resilience at Work offers an assessment of the significant contribution of Indian culture as one of the major contributing components in enhancing hardiness in corporate professionals. It will be of interest to researchers, academics, professionals, and students in the fields of stress management, human resource management, social psychology, culture studies, and organizational behaviour.

This analytical volume uses qualitative data, quantitative data, and direct employee experiences to aid understanding of why workplace bullying occurs in universities throughout the US. To address higher education workplace bullying, this text offers data-driven interventions for human resource staff and departments to effectively tackle this destructive phenomenon. Drawing on Hollis' first-hand research which is supported by findings from a 2019 Human Resources data collection, this text identifies populations which are most vulnerable to discrimination within academia. The data shows how human resource departments, executive leadership, and faculty might proactively intervene to prevent workplace bullying. Divided into two parts, the book offers empirical analysis of structural interventions for human resource efforts to combat workplace bullying in higher education. Second, the book puts forth solutions based on empirical findings for organizations and human resources to combat workplace aggression and civility which hurts higher education. Further, the author examines the specific effect of workplace harassment and cyberbullying on women of color, junior faculty, women, and the LGBTQ community. This text will benefit researchers, doctoral students, and conducting higher education research. Additionally, the book focusses on structural issues which interfere with multicultural education more broadly. Those interested in Human Resource Management, the sociology of education, and gender and sexuality studies and will also enjoy this volume.

The study of human factors has progressed greatly in the past 10 years, particularly with regard to the literature available in applied areas. The authors of this text focus on the most important aspects of this literature--the increasing concern over the deregulation of airlines and the increase in aviation accidents. The book covers general system safety, human perception, information processing, and cognitive load capacity during air traffic control performance, as well as team coordination, selection and training of personnel, work station and software design, and communication issues.

This book presents an introduction to strategies for qualitative digital social research on emotions in a digital world. The book emphasizes the connections that exist between emotional ecologies, emotions as texts, and the virtual / mobile / digital world that brings us closer to a hermeneutics of the practices of feeling. In the context of 'Society 4.0', the book explores: Changes in the organization of daily life and work in virtual, mobile and digital environments. The impact of apps and social networks on sensations, emotions and sensibilities. Necessary changes in social research to employ the power of these apps and networks for social enquiry. As such, this book shares a set of social inquiry practices developed and applied to capture and understand emotions today. It should be considered as a first step in a long journey of exploring the close connections between sensibilities, emotions, and social research methodology. The book will appeal to students and instructors of emotion studies from across the social sciences, including sociology, psychology, organization studies, ethnography, history, and political science.

This multidisciplinary book represents an initial attempt to connect adult learning and knowledge management in theory and practice. It provides educators, learners and organizational development professionals with new strategies and resources for developing active and effective pedagogies, which in turn prepare learners and practitioners to manage knowledge in organizations and higher education. To do so, it gathers contributions and case studies from a diverse, global team of authors and provides a theoretical and practical outline of new strategies and methods for facilitating adult teaching and learning. It also provides a fresh reading of active learning methods, by adopting a knowledge management viewpoint that is broadly applicable, whether helping students master content in university courses, or helping organizations learn and change. The book is divided into three main sections: a) methods and theories for adult teaching and learning; b) knowledge management in education; and c) case studies and best practices that consider classroom learning, higher education change, and organization development.

Can your job change your personality? While traditionally personality has been considered fixed and stable, recent thinking indicates that this is not the case. Personality can be changed by various work and vocational experiences, such as employment conditions, career roles, job characteristics and training or interventions. Drawing on a wide array of research in the field, Wang and Wu provide a conceptual overview on how personality can be changed at work by societal, organisational and job-related factors, while considering how individuals can take an active approach in changing their personality at work.

This book bridges the gap between theory and practice, incorporating real-world case studies to show how organisations and leaders can adapt after the global unrest and uncertainty caused by the COVID-19 pandemic and more recent challenges. Drawing from expert opinions across the world to highlight the current challenges and opportunities within this sector, it explores how these ideas can be effectively applied within the workplace. The book covers a wealth of topical and relevant themes that include defining wellbeing in a modern world, toxic leadership, mental health first aid, the application of positive psychology, and what the 'new normal' might look like. Together, these contributions offer a rich look into how Occupational Health and Wellbeing practices have developed, struggled and thrived. The COVID-19 pandemic forced many organisations to adapt fast and became the most significant accelerator in recent times for embracing, enhancing and improving employee health and wellbeing. Understanding this, the book demonstrates how Occupational Health and Wellbeing continues to rise on the corporate agenda as a key contributor to employee satisfaction, engagement and retention, increased financial stability and overall organisational success. The book is essential reading for senior executives, leaders and professionals involved in occupational health, human resources, health, safety and wellbeing, people support, people development, employee assistance, counselling as well as students within organisational and occupational psychology.

Misbehavior in organizations can be difficult for management to detect and correct, and as a consequence, the cost to organizations can be high. This book presents useful theories and empirical evidence that help to describe, explain, predict, and control both attitudinal and behavioral problems in an organizational setting. The book analyzes the current research, examines the causes of different types of misbehavior, and makes suggestions for remedies and managerial practices that can help to reduce its occurrence and impact.

Government and organisational policies are not enough to challenge socially constructed expectations towards gender. Arts based methods derived from sensemaking, metaphors and storytelling can support women in modifying behaviours triggered by gender stereotype threat and help them cope better in the gendered workplace. The aim of the book is to challenge the contemporary approach of mainstreaming gender in organisations. Starting with individuals' life stories and workplace experiences to understand the common challenges for individuals and organisations, the authors review how women respond to those challenges through strategic choice, and consequences both for the individual and the organisational impact. This book presents two types of arts inspired workshops: sensory and metaphorical engagement as well as storytelling theatre. Gender Bias in Organisations: From the Arts to Individualised Coaching discusses how gender mainstreaming initiatives have failed and proposes an individualised coaching approach based on arts-based methodology for mediating gender stereotype in the workplace. It will be of interest to researchers, academics, and students in the areas of gender, work and organisation.

* There truly is no book in the market that looks at how to help coaches implement programs in government. * Follows the stories of pioneers in the field and highlights their successes and failures to help readers learn from their mistakes * Includes case studies, reflective questions, 'how-to' actions points, and interviews * Takes the reader through the journey how to implement these programs from beginning to end * Examines how internal coaching was introduced and has since evolved in government * Written by leaders in the topic

One current challenge of conducting research from the leadership-as-practice perspective is a practical one: how to capture and analyse the elusive practice of leadership within the web of mundane organising processes. Although a number of researchers have attempted to address the issue, there is not yet a definitive 'how to' guide to making sense of the empirical manifestations of leadership practices. The book responds directly to this challenge and offers a theoretical framework and practical guidance to capturing, identifying and analysing evidence of leadership practice emergence; and provides implications of this approach for leadership academics and practitioners. The developed framework enables a method for understanding these leadership instances as they are enacted by individuals within and against the evolving activities of their day-to-day work. The framework is underpinned by cultural-historical activity theory and critical realism and it conceptualises leadership practice by placing agents' actions and interactions within the context of their relationships, objectives, experiences, material and non-material artefacts and wider organising processes and organisational structures; work that has not yet been undertaken in the field. It offers a strong theoretical foundation for further development of our understanding of leadership-as-practice, providing a methodological guidance for undertaking leadership-as-practice research, and enables a discussion on the variety of underlying processes and elements as they emerge from empirical observations. It will be of value to researchers, academics, professionals, and students in the fields of business and management with a particular interest in management theory, organisational studies, and leadership research.

Drawing on access to business leaders around the world and thorough researh, Daniel Goleman demonstrates that emotional intelligence matters twice as much as cognitive abilities such as IQ or technical expertise. The impact of this is greater at the top of the leadership pyramid.

This book introduces Unitary Developmental Theory (UDT) to the field of psychology. The first of two volumes, it introduces the UDT model and examines its application to psychological development and mental-health recovery. The book presents a comprehensive model of UDT using 15 phases, showing how this model can be applied to fields including psychoanalysis, cognitive psychology and humanist psychology. It outlines how UDT was developed and can be used as an overarching model from which different schools of psychology can extrapolate process, thereby offering improved structure for all types of interventions including mental-health recovery. This book is designed to precede Volume 2 which details the model's equal applicability to organization development. Offering an innovative way of modeling developmental learning, this book will be of great interest to researchers, scholars and postgraduate students in the fields of developmental psychology, applied psychology and mental-health recovery.

This book introduces Unitary Developmental Theory (UDT) to the field of organization development. The second of two volumes, it introduces the UDT model and examines its application to organization development and change management. The book presents UDT comprising seven developmental levels, showing how using its methodical progression can help to avoid issues such as unsustainable growth and change failure while examining how the model improves collaboration, digital transformation, change management and team development. It shows how the model clinically transforms concepts such as culture which is often cited as the cause of failure for change, re-defining it as habituated maturation stage and simplifying culture change accordingly. This book is designed to accompany Volume 1 which details the psychology of the model and its equal applicability to mental-health recovery. Showing how UDT can be used as an overarching model to optimize organization development, this book will be of great interest to researchers, scholars and postgraduate students from the fields of organizational psychology, organization development and change management.

* Explores everything from self-belief to climate change denial and the anti-Vaxx movement, navigating readers through the functions of doubt, from the everyday to the extreme. * Looks at how doubt is dispelled, how it can be 'weaponised', and how both the proliferation and absence of doubt can lead to harmful belief systems. * Features interviews with Nobel prize winners, former terrorists, world class athletes, famous artists and coaches to explore how doubt functions in the lives of transformational thinkers and figures of popular interest.

This book analyses: the 'dysfunctional' concept in the professional and academic LIS discourse by exposing the internal problematics of libraries, especially at the social and organizational level. dysfunctional nature of modern libraries, while simultaneously proposing solutions to reduce and alleviate dysfunction. This book will be essential reading for librarians and LIS students currently working or preparing to work in public, college, and university libraries.

Narcissists are seen as people who could inspire others due to their strong charisma, great vision, and ability to convince the crowd that they possess features that others don't. They have followers and fans, and the ability to control them. On the other hand, narcissistic leaders express a lack of empathy and high levels of aggression and show constant criticism of others while refusing feedback on their performance. Those features indicate that such leaders have a strong sense of entitlement of superiority; therefore, it is hard to work with them. In the corporate world, many individuals with narcissistic personalities are chosen as leaders of organizations or teams, which often harms their co-workers and subordinates. Very few lower-level employees have a positive perception of their narcissistic leaders or are satisfied with their job, and so there is need to measure through qualitative research based on already existing articles in a given subject the correlation between the perception of narcissistic leader and the leader evaluation method. This book gives insight into psychology and management by linking the narcissistic personality with the leadership role and with the method of evaluating a leader, along with discussing the positive or negative outcomes of their leadership. Readers will learn about the phenomenon of narcissistic individuals and leaders as well as the attributes and traits of such a person. This research monograph will be of interest to researchers, academics, and advanced students in the fields of work and organizational psychology and leadership studies.

This edited volume brings the important topic of teacher well-being to the fore, presenting a range of high quality and cutting-edge contributions that illuminate, advance and educate readers on the challenges and criticality of achieving teacher well-being in English language teaching (ELT). Taking Sarah Mercer's call for action to make teacher well-being a priority in the ELT field, and adopting an ecological perspective reflective of the stance that teacher well-being is a societal duty and not a personal responsibility, the contributors present theoretically and methodologically innovative research studies from all around the world. The term 'teacher' is used to refer to those who deliver English instruction in a variety of formal and informal educational settings and at different levels including K-12 schools, adult education, higher education, teacher education programs, and in community organizations. Chapters offer clear implications for research and practice, and explore effective practices and interventions that can contribute to the improvement of teacher well-being overall. Addressing a profession which is not only characterized as being filled with high levels of stress, but delving into specific challenges around ELT in particular, the authors crucially speak to themes around the additional emotional investment and labor which come with being an English language teacher. As such, it will appeal to academics and researchers in the field of English language teaching, including scholar-practitioners, and teacher educators.

First book on the market to look at climate change and coaching. International and diverse case studies and coaching examples. Applies theory and concepts to practice. Additional materials available on the editors' website.

This rich collection offers new perspectives on the future of coaching and coaching psychology, with insight from a broad range of contributors reflecting a wide variety of viewpoints. It captures the ongoing evolution of coaching practice, inviting contribution to conversations as they unfold. Mary Watts and Ian Florance skillfully bring together authors from backgrounds in law, finance, education, psychology and HR to examine the nature of change and assess current and future developments. Emerging Conversations in Coaching and Coaching Psychology considers influences from within coaching itself, discussing topics including ethics, diversity, supervision and reflective learning, and from other disciplines, assessing the offerings of psychometric assessment, trauma studies and neuroscience. It also considers the impact of social changes as seen in business, education and leadership, and concludes with a look at the future of coaching. This book will be of great interest to coaches and trainee coaches interested in changes and developments in the field, who aren't afraid to ask questions and who are open to reflecting on their own assumptions and approaches to practice.

This edited collection explores different strands of social constructionist theory and methods to provide a critique of the prevailing discourse of work stress, and introduces a radical new approach to conceptualizing suffering at work. Over the last three decades, stress and other forms of suffering at work (including burn-out, bullying, and issues relating to work-life balance) have emerged as important social and medical problems in Western countries. However, stress is a contested category, not (as many argue) a well-defined clinical, biological and psychological state that affects people in the same way in different cultures and at different times. Thus, a social constructionist perspective helps to shed light on new approaches to prevention and interventions of work stress. This book will be of great interest for students and scholars of sociology, anthropology, social history, history of science, psychology, communication and management, as well as to practitioners (doctors and psychologists), policy makers and employers.