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This volume explores psychosocial problems amongst one of the most vulnerable social groups in our societies, immigrant workers, through a multidisciplinary approach. Migration has sometimes been oversimplified as a flow of workers from "poorer", developing nations to "wealthier", industrialised nations. The issue, however, is more complex and currently migration is a global phenomenon in which all countries are recipients of workers from third countries and send workers to third countries. The working conditions of immigrant workers at various levels are not always well known, though some studies have established that the negative impact on migrant workers is cumulative, and primarily stems from adverse living and working conditions in a new country and increased levels of vulnerability. The contributions to this volume cover discussions on migrant workers in the industrial, agricultural and service sectors across the world. They critically study the impact of work Hazards on the health and wellbeing of migrant workers in order to shed light on the social and health implications of migrant work, explore the relation between organizational, psychosocial and work factors, and analyse the migration process from a wider perspective and as a global phenomenon present in every country. The contributors provide multidisciplinary and multicultural contemporary perspectives, thereby providing readers with wide-ranging insights. This volume is of interest to researchers and students from the social and behavioural sciences, particularly those focusing on health studies and migration studies.
How can we understand the relationship between employer and employee? What determines the give and take of such relationships and what happens when they go wrong? This book is the first to provide a comprehensive and critical overview of what is now the major way of trying to understand the employment relationship - the concept of the psychological contract. Written contracts often specify very little in terms of the important details about what we are prepared to do for our employer and what we want back in return. The psychological contract considers these implicit or unwritten aspects of the employment relationship. What do employees really expect from work? What happens when the contract, or 'the deal', with their employer is broken? How well does the psychological contract help us understand what happens at work between an employee and their employer? Is the idea of practical value in managing employees? How can our understanding of this important concept be developed in the future? Starting with a history of the concept, from its emergence in the 1960s through to it finding wider acceptance in the 1990s, the authors trace the conflicting and changing definitions of the psychological contract. The shifting meaning of the concept allows possible methodological and conceptual weaknesses of the psychological contract to be explored, such as the conceptual emphasis on process within the employment relationship, which has so far been neglected by researchers. The authors start to address this issue by considering whether employees and employers can use what is known about the psychological contract to better manage the employment relationship. Written to provide a comprehensive yet critical introduction to the topic, Understanding Psychological Contracts at Work will be key reading for advanced students, lecturers, and researchers in Organizational Psychology, Organization Studies, Management Studies, Human Resource Management, Occupational Psychology; and professionals and practitioners in Occupational Psychology, Management Consultancy, Human Resource Management, Careers and Career Management, Career Counselling, Workplace Training.
"Handbook of Research Methods in Industrial and Organizational
Psychology "is a comprehensive and contemporary treatment of
research philosophies, approaches, tools, and techniques indigenous
to industrial and organizational psychology.
Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM (R)) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.
In Work Stress and Coping the authors provide an historical account of workplace stress, taking a broad approach by integrating the macro forces impacting the micro, and highlighting what the research in the field tells us about the changing nature of work so that individuals and organisations can create more liveable working environments. With an emphasis on the growing influence of globalization, the book explores the forces of change within contemporary societies and assesses how they have fundamentally changed the nature of work and the direction of research into stress and coping. Capturing the history, context, critique and transformation of theory into practice, the authors offer an insight into how managers and businesses have failed, the effects this has had on how work is experienced, the evolution and relevance of existing theories and suggest alternative methods and future directions. Suitable reading for students of HRM, Organisational Behaviour and Occupational Psychology.
This book expands the current discussion on ethics, addressing the gap between "headline" ethics cases, which are often extreme and taken from a business context, and the everyday ethical challenges that we all face in school, work, relationships, and communities. Case studies throughout demonstrate concepts and provide opportunities for readers to apply theory as they consider everyday issues such as the temptation to lie about an arrest on a job application, peer pressure to steal or drink, and the implications of "ratting out" a classmate who is cheating or a co-worker who is stealing. By including a broad array of ethical challenges, this book makes ethics more accessible to the reader. Drawing from several academic disciplines, including social psychology and organizational behavior, this book explores the personal and environmental factors that influence our ethical decision-making. The book is appropriate for ethics courses in an array of disciplines as well as anyone interested in ethical challenges.
Today's workers spend upwards of 80% of their time collaborating and teams have become the fundamental unit within organizations. Creative Success in Teams summarizes for practitioners and researchers what drives team creativity. Utilizing research from psychology, organizational behavior/management, business, and education, the book discusses how best to start, manage, and foster creativity in team environments, how to encourage participation and collaboration, what makes for the most creative team, and how best to lead and evaluate creative teams.
Neuroscience is revolutionising coaching: it helps us understand the biological basis of our behaviour. This includes the behaviour of the coach and the client.This practical and much needed book explains basic brain functioning and offers a guide to using this knowledge to advance our coaching and make our practice more effective. It builds extensively on the fact that we do now know that feelings underly all decision-making and focuses coaching on helping clients establish intelligent emotions as the basis of their own decision systems. Using a systemic model of emotions, energy and change, Paul Brown and Virginia Brown show coaches how to integrate the client's life experience into coaching and create change. This is a must read for all practising coaches."This book is scattered with insightful, thought-provoking and occasionally beautiful analogies and metaphors, which any reader would be hard-pressed not to be challenged by. The (unrelated) Browns absolutely illustrate the importance for coaches of having an understanding of how the brain works." Coaching at Work, March 2013"The OU coaching series always provides a reliable read for the coach and this is no exception ... The authors have kept the neuroscience refreshingly simple, choosing to focus on key evidence based principles of relevance to coaching.The key message for coaches is that our work is undamentally about being in relationship, using our own 'self' to create safe attachments for our clients in which they can recognise their habitual patterns of response, move to wondering and active experimentation thus creating new connections in their brain which serve them better." The International Journal of Mentoring and Coaching, Volume X Issue 2, December 2012 "This book is a delicious feast of neuroscience. As coaches we leave the authors' table satisfied and nourished. But when we settle back to savour the delicacies, we realise that the feast is in us now: our coaching can never be the same. We can no longer use neuroscience to honour our coaching. We must change our coaching to honour neuroscience. In this way Brown and Brown move us from smug satiation to a new kind of hunger: for the courage to help our clients change their brains. A coach's job, they assert, is to create the conditions for this change to happen. Bravo!" Nancy Kline, President, Time To Think, UK"It's rare to find an accessible, engaging book that combines current neuropsychological theory with working examples for executive coaching. At last here is one that brings the two together seamlessly. Well written and informative, the authors delight the reader from the first to the last page, creating rich pictures through metaphor, case studies and highly practical models. Their emphasis on the importance of trust in enabling change and development within the coaching relationship is particularly welcome in these often reductionist times. And their curiosity and wonder is catching - they do not profess to know all the answers, but give us much food for thought about our own coaching practice. This book gives coaches (and in fact anyone involved in people development) a thorough grounding in this increasingly important subject; it really is a must-read for new or experienced coaches alike, and one which I think rightly deserves to become a classic text." Linda Aspey, Managing Director, Coaching for Leaders"At last, a book that embeds the practice of coaching into what we know of how the brain works - rather than one that tells you about the brain, then leaves the coach to work it out; or one that tells you about techniques, then adds in the brain information as something of a 'P.S'. This book works at many levels: whether for the coach with a fresh curiosity about the neuroscience, or one already using some knowledge to inform their practice, all the fundamentals are there, in a style that avoids over-simplifying, yet makes the complex accessible and 'ready to use'. This is a gem of a resource for the coach who wants to take their practice beyond technique into robust knowledge and understanding of what's going on in the client's brain, the coach's brain and, indeed, between the two brains as they interact. It helps us to understand why what works, works; and what might be happening when what we expect to work simply doesn't." Ann James, Executive Coach / Director, Thinking Space"At long last, a rigorous book on neuropsychology that is both palatable and practically applicable for executive coaches. I like the way it develops an approach starting from the way the brain works rather than adding in information about the brain to the way the coach works. There has been so much demand for a relevant knowledge base around neuroscience, and I think that most coaches will find this book an invaluable source and aide memoire." Dr Tara Swart, Neuroscientist, medical doctor and executive coach, Executive Performance Ltd."Introducing the basic functioning of the brain, this book shows that humanity and high performance are indeed fraternal twins. Growing relational resonance is likely to become a core aspiration for readers. Neuropsychology for Coaches is for executive coaches and their clients alike, with its down-to-earth metaphors and examples that make the complex processes of the brain easier to grasp and manage. A most useful guide!" Anette Prehn, MA in social science, brain-based executive coach (PCC), author of Play Your Brain"In a world of psuedo-theory and airport quick reads, Professor Paul Brown and Virginia Brown offer something most refreshing: hard science married with the intimate relationship between coach and executive. At last the foundation is neuroscience: understanding how the brain operates in the intricate dance between cognition and emotion. Through eminently readable explanations of the brain's critical centers and the chemicals that affect what we do, the authors empower coaches to step beyond the black box and manage the most important tool in the leader's arsenal. Certainly this book will influence how we teach rising senior leaders in the military and government at National Defense University." Dr. Christina L. Lafferty, National Defense University, Washington D.C, USA"Paul and Virginia Brown have done a great job in reviewing a lot of the burgeoning research and literature on Neuropsychology and making it accessible and useable by executive coaches in their work. Neuropsychology is providing coaching with a richer understanding of how Humans, relate, respond and react as well as the brain's brilliant ways of adapting, changing and rewiring its own connections." Peter Hawkins, Professor of Leadership at Henley Business School, founder and Chairman Emeritus of Bath Consultancy Group & co-founder of Centre for Supervision and Team Development, UK
What is the psychological contract? How do the psychological contracts of professional workers change over time? Do professional workers feel more committed to their profession or to their employing organization? Can psychological contracts be 'managed'? These are some of the key questions addressed by this book in its examination of the role played by the psychological contract in the developing careers of professional workers.
The book seeks to make sense of the organizational experiences of the professional worker by drawing on several areas of research, including the psychological contract, social identity theory, theories of career development and retention. The author uses real-life examples and short case studies to situate psychological theory within organizations.
Beginning with an introduction of the history and concept of the psychological contract, the book provides an overview of the major areas of research. However it goes beyond a simple description to focus on the careers of professional workers, from factors influencing the entrance into a profession, to the process of developing professional identities and career progression.
The developing professional career may involve a progression to managerial responsibilities which can lead to organizational conflict. The book offers insights into the influence of the psychological contract when it comes to critical career decisions, including a discussion of the consequences of psychological contract violation. Finally the role of HR is examined with reference to the 'management' of the psychological contract and the retention of key professional workers within organizations.
The book is key reading for all psychology students, especially those specializing in occupational, organizational, work and business psychology. It will also be of interest to HR students and HR professionals, business students and health professionals.
This revised edition of Misbehavior in Organizations updates and expands upon the integrative OMB (organizational misbehavior) framework pioneered by the authors. Streamlined for improved readability, it covers key topics that have emerged in the scholarly literature in the past decade including insidious workplace behavior, bullying and harassment in the workplace, information hiding, cyberbullying, and organizational spirituality. A thorough and up-to-date resource on this crucial and evolving topic in organizational studies, this book provides insights on misbehavior at the individual, position, group, and organizational levels.
Aging and Work in the 21st Century, 2nd edition, reviews, summarizes, and integrates existing literature from various disciplines with regard to aging and work, but with a focus on recent advances in the field. Chapter authors, all leading experts within their respective areas, provide recommendations for future research, practice, and/or public policy. Fully revised and updated, the second edition takes up many of the same critical topics addressed in the first edition, and incorporates twelve new authors across the volume and three brand new chapters on recruitment and retention, legal issues, and global issues in work and aging. The intended audience is advanced undergraduate and graduate students, as well as researchers in the disciplines of industrial and organizational psychology; developmental psychology; gerontology; sociology; economics; and social work. Older worker advocate organizations, such as AARP, will also take interest in this edited book.
This book examines the new ways of working and their impact on employees' well-being and performance. It concentrates on job demands and flexible work emanating from current economic and organizational change, and assesses impact on workers' health and performance. The development of issues such as globalization, rapid technological advances, new management practices, organizational changes and new job skills are addressed. This book gives an overview and discusses the potential negative and positive effects of such new job demands and new forms of work.
As the pace of change increases and new business structures evolve, finding and harnessing people's talent is becoming ever more important. From Talent Management to Talent Liberation presents a thoughtful and practical approach to talent. It provides compelling evidence for the limitations of talent management practice and offers talent liberation as an alternative approach. Talent Liberation is positioned through five premises that draw on the agile movement to provide a fundamental reappraisal of the talent agenda. These premises are then applied through a range of strategic and tactical tools such as the Talent Compass. By combining academic research, thought leadership and practical experience, this book will stimulate fresh thinking. Readers will be inspired to take action, using the simple tools to liberate more of the talent in their organisation and their teams. Leaders, HR professionals and individuals will benefit from the relevant insights shared here.
In Psychology and Human Performance in Space Programs: Extreme Application, operations experts from multiple space agencies, with support from spaceflight researchers, outline existing and proposed operations for selecting, training, and supporting space crews who currently live and work on the International Space Station, and who are preparing for future missions to the moon and Mars. Highlighting applied psychology in spaceflight whilst acknowledging real-world complexities that occur when integrating across an international, multi-agency collective, this volume provides both historical and current perspectives toward spaceflight operations, with expert contributions from NASA and international partners such as the Japanese Space Agency, Russian space researchers, and the Canadian Space Agency. Helpfully outlining the progress that has been made so far, this book includes topics such as the selection and hiring of astronauts, the process of training a crew for a mission to Mars, and workload and mission planning. Discussing operational psychology in space and on the ground, this book looks to the future of research and operational needs for future missions to Mars, with an essay from astronaut Dr. Don Pettit on his experiences in space and how the Mars mission will challenge us in new ways. This second of two volumes will be of interest to professionals in the field of human factors and psychology in extreme environments.
Vocational Interests in the Workplace is an essential new work, tying together past literature with contemporary research to present the most comprehensive coverage on vocational interests to date. With increasing recognition of the importance of vocational interests and their relevance to the workplace, this book emphasizes the strong links between vocational interests and work behavior. It proposes new models and approaches that facilitate thorough exploration of the implications of this relationship between interests and practice. The authors, drawing on knowledge and experience from a range of professional backgrounds, cover essential topics, including: interest measurement; personnel selection; motivation and performance; expertise; meaningful work; effects of a global business environment; diversity; and the ongoing development of interests through adulthood to retirement. Endorsed by the Society for Industrial and Organizational Psychology board, this book is a valuable resource for researchers, professionals, and educators in the fields of human resources, organizational behaviour, and industrial or organizational psychology.
The Process of Highly Effective Coaching offers a unique blend of theory and practical methods for conducting effective coaching conversations. It provides an umbrella under which all of the major conceptual models for helping people change can not only coexist but work together. In addition to using this integrative approach, The Process of Highly Effective Coaching presents a framework for conducting coaching conversations and for relating the coaching process to the coaching competencies defined by the International Coach Federation, the largest coach-credentialing organization in the world.
Hawkins and Turner argue that coaching needs to step up to deliver value to all the stakeholders of the coachee, including those they lead, colleagues, investors, customers, partners, their local community and also the wider ecology. Systemic Coaching contains key chapters on how to contract in various settings, how to work relationally and dialogically, how to expand our own and others' ecological awareness, how to get greater value from supervision, work with systemic ethics and expand our impact. While illustrating why a new model of coaching is necessary, Hawkins and Turner also provide the tools and approaches that coaches and clients need to deliver this greater impact, accompanied by real-life case examples and interviews from the authors and other leading coaches and leaders globally. Systemic Coaching will be an invaluable resource for coaches in practice and in training, mentors, coach supervisors, consultants in leadership development and HR and L&D professionals and leaders.
Coaching has emerged as one of the most significant aids in developing managers and executives in the professional world. Yet there is a degree of dissatisfaction with performance coaching models and a desire to connect more with creativity and the imagination. In Coaching for Professional Development: Using Literature to Support Success, Christine A. Eastman suggests that literary works have a part to play in bringing about a change in coaching culture. Using a series of examples from key literary texts, she argues that literature can help coaches enhance their skills, find solutions to workplace problems, and better articulate their own ideas through innovation and imagination. Eastman argues for literature as a coaching tool, detailing how using stories of loss, failure, alienation and human suffering in a coaching dialogue bring positive results to organisational coaching. Coaching for Professional Development considers how reading fiction helps us to imagine lives outside our own, and how this sensitivity of language brings out the unconscious within us and others. Eastman discusses how she guided her students to embrace literature as a positive influence on their coaching practice through literary texts. Chapter 1 begins by exploring how reading Melville's Bartleby the Scrivener allowed her students to understand the importance of metaphor in their own coaching, with Chapter 2 illuminating how Cather's Neighbor Rosicky addresses the role of emotion. After this, Eastman considers how John Cheever's multi-layered story The Swimmer provides rich stimulus for coaching students in understanding failure, how Miller's Death of a Salesman shows how our family relationships are reflected in our office dynamics, and how the reactions of her students engaging with Lampedusa's The Leopard are more effective than the traditional coaching tool, Personalisis, in revealing their personality. She finally looks at Shakespeare's The Tempest for exploring themes of power and manipulation in a coaching context. By applying coaching models to fictional scenarios, Eastman demonstrates that coaches, HR professionals and students can successfully extend the boundaries of their coaching, strengthen their interventions and enhance their understanding of theory. Coaching for Professional Development: Using Literature to Support Success is a unique approach to coaching with engaging case studies throughout that brings together higher education and industry. It will be key reading for coaches in practice and in training who wish to enhance creativity in their work, advisors and teachers on coaching courses, and HR and L&D professionals working in organizations seeking to implement a coaching culture.
This edited collection takes a multi-disciplinary approach to the 'Active Ageing' agenda to enable readers to consider the implications of this phenomenon for the law, the workplace, and for working lives from a holistic perspective. Challenges of Active Ageing brings together academics working throughout Europe from different disciplines including law, industrial relations, human resource management and occupational psychology to explore and debate the challenges of the 'Active Ageing' agenda for equality law and management practice. Also including shorter contributions from law, human resource management, trade union and other practitioners, this book aims to fully reflect how organizations can adjust their practices to respond to the challenge of an aging population and extended working lives.
Although many organizations see the need to transform and to reinvent themselves, for far too many leaders, 'change' and 'failure' are virtual synonyms. In fact, most organizational change efforts fail. But that needn't be the case, and help is at hand. Leading Positive Organizational Change, an alternative way to think about organizational change and development, is a strategic, learnable discipline that can re-energize and re-imagine your enterprise, and release the potential for change-delivering a positive, creative future and breakthrough bottom-line results. Written by an award-winning expert in positive organization development and change leadership, this book provides executives, change leaders and change leadership teams with a step-by-step guide for collaboratively crafting and executing a change strategy that aligns with organizational objectives so as to fuel their future. With a strong science-backed and field-tested 'how to' approach, and with a radical focus on organizational positivity, super-flexibility and renewal, collective design thinking and applied imagination, this highly practical book features: A ToolBox of 30 powerful, imaginative (and time-saving!) tools for you to use in practicing Leading Positive Organizational Change and carrying through your change program-with example templates and worksheets, concise notes and ideas from numerous complex global projects. Lead-ins to each chapter that are a fundamental feature of the book, representing a springboard to a chapter and serving the purpose of awakening interest in the topic. Dialogic Reflection for Professional Team Development, at the start of each chapter, that enables you (and your team as a whole) to reflect on and discuss some thought-provoking questions, linking to the chapter and helping to contextualize your learning. Industry Snapshots that explore current issues and trends in ones of the fastest-growing professions and industries-coaching and consulting. Windows on Practice that demonstrate how issues are applied in real-life business situations, offering a range of interesting topical illustrations of positive change leadership in practice, relating the core concepts of the book to real-world settings. Summary Propositions, at the end of each chapter, that recap and reinforce the key takeaways from the chapter. References for Further Reading to help you take your learning and development further. Tkaczyk's engaging, reflective, task-based book equips the change leader and leadership teams with the skills needed to navigate chaos and the unexpected, to renew your business and create winning change. This action-based workbook can be used in a variety of business settings, among others, executive leadership team meetings, organization development and change consulting, design-led strategy retreats, human resource development consultancy, executive 1:1 and team coaching, leadership boot camps, design thinking workshops and sprints, innovation labs, and executive education and MBA courses-as a handy additional text in either an organization development and change or human resource management class. It can also be used in a flexible strategic transformation program-with the flow of the change execution process mapped within the context of a specific change initiative.
The management of organizational behavior is a critically important source of competitive advantage in today's organizations. Managers must be able to capitalize on employees' individual differences as jobs are designed, teams are formed, work is structured, and change is facilitated. This textbook, now in its third edition, provides its readers with the knowledge required to succeed as managers under these circumstances. In this book, John Wagner and John Hollenbeck make the key connection between theory and practice to help students excel as managers charged with the task of securing competitive advantage. They present students with a variety of helpful learning tools, including: Coverage of the full spectrum of organizational behavior topics Managerial models that are based in many instances on hundreds of research studies and decades of management practice - not the latest fad Completely new introductory mini-cases and updated examples throughout the text to help students contextualize organizational behavior theory and understand its application in today's business world This ideal book for upper-level undergraduate and postgraduate students of organizational behavior is written to motivate exceptional student performance and contribute to their lasting managerial success. Online resources, including PowerPoint slides and test banks, round out this essential resource for instructors and students of organizational behavior.
Human Specialization in Design and Technology explores emerging trends in learning and training-standardization, customization, personalization-with a unique focus on human needs and conditions. Analyzing evidence from current academic research as well as the popular press, this concise volume defines and examines the trajectory of instructional design and technologies toward more human-centered and specialized products, services, processes, environments, and systems. Examples from education, healthcare, business, and other sectors offer real-world demonstrations for scholars and graduate students of educational technology, instructional design, ICT, and business development.
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