This book contains a series of papers which were presented during the Fourth International Symposium on Human Factors in Organizational Design and Management, held in Stockholm. The symposium was primarily concerned with human organization in the development, introduction and use of new technology as a challenge for human resource development in a changing world. The focus of the symposium was on organizational and management issues (macroergonomics) rather then the more traditional microergonomic aspects of human factors. Particular attention was paid to the improvement of the quality of work life including human resource development and productivity.

A broad selection of papers on theory, methodology, research findings, reviews and case studies from leading scientists and professionals throughout the world. These papers provide the reader with a good insight into the ODAM field with special attention to the development, introduction and use of new technologies.

This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.

This book offers insights into facilitating sustainable careers through the study of a wide interdisciplinary range of policy investigations and assessment of ongoing practices in the field. By assessing and comparing the transferability of policies and good practices between firms in ten countries and regions of the European Union this book considers the development of sustainable careers across the lifespan at the levels of individuals, organizations and systems. This book is the culmination of a research project from the international European Social Fund network on 'Career and Age, Generation, Experience(AGE)'. It discusses and offers observations on key concerns at the European level: How to make people work longer, remain employable, develop sustainable competencies ? How to adapt the work environment and human resource management policies at employer's level ? And finally, how can public authorities take measures and incentives to support sustainable careers for individuals?

This practical evidence-based guide to running Reflective Practice professional development programmes provides a dynamic and engaging resource for a wide range of coaches. Reflective Practice is a proven learning and development approach that involves consciously and deliberately thinking about experiences to develop insights and apply these within coaching practice. McCormick argues that it is vital that coaches regularly reflect on their work to develop and grow professionally, and this book provides a definitive and rich source of material on how and what to reflect on. Topics include how to reflect as an individual coach; working in pairs and small groups; applying reflective practice in a training context; and how to run advanced group sessions for coaches. The book features a wide range of practical workbook exercises to challenge the reader's current practice and extend their capability, as well as an evidence-based guide to enhancing skills in recently developed areas such as Unified Protocol Cognitive Behavioural Therapy, Internet Supplemented Acceptance and Commitment Therapy, and Using Schema Therapy with Mindfulness Techniques. Written by a highly experienced executive coach, this book is full of practical and effective ways to become more capable and proficient. It is essential reading for any career, life or executive coach who wishes to enhance their coaching capability through reflective practice, as well as for coaching training organisations, senior executive coaches offering sessions for other coaches, and academic institutions offering coaching qualifications.

Employees have personal responsibilities as well as responsibilities to their employers. They also have rights. In order to maintain their well-being, employees need opportunities to resolve conflicting obligations. Employees are often torn between the ethical obligations to fulfill both their work and non-work roles, to respect and be respected by their employers and coworkers, to be responsible to the organization while the organization is reciprocally responsible to them, to be afforded some degree of autonomy at work while attending to collaborative goals, to work within a climate of mutual employee-management trust, and to voice opinions about work policies, processes and conditions without fear of retribution. Humanistic organizations can recognize conflicts created by the work environment and provide opportunities to resolve or minimize them.

This handbook empirically documents the dilemmas that result from responsibility-based conflicts. The book is organized by sources of dilemmas that fall into three major categories: individual, organizational (internal policies and procedures), and cultural (social forces external to the organization), including an introductionand a final integration of the many ways in which organizations can contribute to positive employee health and well-being.

This book is aimed at both academicians and practitioners who are interested in how interventions that stem from industrial and organizational psychology may address ethical dilemmas commonly faced by employees."

Relevant to, and drawing from, a range of disciplines, the chapters in this collection show the diversity, and applicability, of research in Bayesian argumentation. Together, they form a challenge to philosophers versed in both the use and criticism of Bayesian models who have largely overlooked their potential in argumentation. Selected from contributions to a multidisciplinary workshop on the topic held in Sweden in 2010, the authors count linguists and social psychologists among their number, in addition to philosophers. They analyze material that includes real-life court cases, experimental research results, and the insights gained from computer models.

The volume provides, for the first time, a formal measure of subjective argument strength and argument force, robust enough to allow advocates of opposing sides of an argument to agree on the relative strengths of their supporting reasoning. With papers from leading figures such as Michael Oaksford and Ulrike Hahn, the book comprises recent research conducted at the frontiers of Bayesian argumentation and provides a multitude of examples in which these formal tools can be applied to informal argument. It signals new and impending developments in philosophy, which has seen Bayesian models deployed in formal epistemology and philosophy of science, but has yet to explore the full potential of Bayesian models as a framework in argumentation. In doing so, this revealing anthology looks destined to become a standard teaching text in years to come. "

This book focuses on the interface of work and personal life of international professionals. The globalization of business has led to an increasing number of people who work in international roles either through working abroad on different kinds of assignments or through international travelling. This book provides novel knowledge on the topic from different perspectives, highlighting not only the inherent challenges but also the positive side of working in a modern globalized world. Moreover, the book contributes by bringing together international professionals' own experiences, family members' experiences, organizational aspects and new theoretical discussions and models. The book covers several different perspectives on the work and personal life interface offering insights on the areas like adjustment, social support, dual-career issues and organizational practices. The book examines the situations of several different types of international employee such as organizational expatriates, self-initiated expatriates and international business travellers. The new interesting research evidence is provided from various country contexts from North America, Europe and Asia by researchers around the world.

The unconscious dynamics that surface in groups when authority is exercised are of paramount importance in Group Relations Conferences; this volume addresses these considerations through research findings and speculation on the future of Group Relations both within conferences and outside of them. This is the sixth instalment in a series of books based on Tavistock Group Relations Conferences and contains a collection of papers presented at the sixth Belgirate conference. Combining chapters on theory and practice, this volume delivers a meditation on the relationships between the physical spaces we inhabit or co-create, the psychic, inner or spiritual space and the liminal space in-between. Group Relations provides a window of understanding into why inequity and intergroup hostilities pervade the modern world alongside a method that illuminates how people consciously and unconsciously contribute to these tensions, whether personally, in groups or in organisations. This will be an invaluable resource for practitioners, academics, and scholars of Group Relations, as well as managers and organisational members wanting to learn more about how Group Relations methods can contribute to their organisational success.

This book explores the differences between Western and non-Western cultures to provide a more comprehensive understanding of psychological contract and its consequences on employees' behavioral, attitudinal, and cognitive outcomes. Further, it discusses the culturally-relevant elements of HR practices that affect employee expectations, job satisfaction, commitment, and motivation based on their perceptions of the level of fulfilment of their psychological contract. Integrating both qualitative and quantitative methods, it is the first book to examine the current state of the South Asian workforce and will advance research on industrial relations, employee relationship management, and corporate management of South Asian employees around the world.

A comprehensive guide to the alternative sociology originating in the work of Dorothy E. Smith, this Handbook not only explores the basic, founding principles of institutional ethnography (IE), but also captures current developments, approaches, and debates. Now widely known as a "sociology for people," IE offers the tools to uncover the social relations shaping the everyday world in which we live and is utilized by scholars and social activists in sociology and beyond, including such fields as education, nursing, social work, linguistics, health and medical care, environmental studies, and other social-service related fields. Covering the theoretical and methodological underpinnings of IE, recent developments, and current areas of research and application that have yet to appear in the literature, The Palgrave Handbook of Institutional Ethnography is suitable for both experienced practitioners of institutional ethnography and those who are exploring this approach for the first time.

Organizational socialization is the process by which a new employee learns to adapt to an organizational culture. This crucial early period has been shown to have an influence on eventual job satisfaction, commitment, innovation, and cooperation, and ultimately the performance of the organization. After decades of research on organizational socialization, much is now known about this important process. However, some confusion still exists regarding what it means to be socialized.
The Oxford Handbook of Organizational Socialization brings comprehensive reviews of the scholarly literature together with perspectives on what is being done in organizations to integrate and support new employees. The first section introduces the principles and practice of employee socialization and provides a history of the field, and the second section focuses on outcomes and antecedents of socialization. The third section on organizational context, systems, and tactics covers an extensive number of topics, including diversity, person-organization fit, and social networks, and special contexts such as socialization into higher-level jobs, and expatriation. The fourth section reviews process, methods, and measurement. The fifth section goes "beyond the organizational newcomer" to examine socialization in special contexts. The sixth section expands on practice-related issues and walks the reader through two case studies, one in an academic setting and another in a corporate setting. The final chapters provide a "best practices" approach, based on the highest quality research, summarize the state of the field, and offer an agenda for future research as well as suggestions for potential research-practice partnerships.
Unique and thorough in its approach, The Oxford Handbook of Organizational Socialization is a useful single source of information across the range of research relevant to organizational socialization.

This book offers strategic leaders with essential information for their most important role: the change management function of positioning the organization for success into the future. To do so, leaders need to sort through a myriad of forecasts, predictions and weak indicators of change to make timely decisions. This volume addresses the most critical factor for future success: people and, specifically, harnessing the potential the current youth cohort will bring when they join the full-time workforce. Drawing on multi-disciplinary analyses by 37 researchers, the book presents an integrative assessment of the characteristics that those in the current youth cohort are likely to bring to the workplace. The focus is on those born after 2005 with an examination of the implications of this cohort being raised from birth immersed in an increasingly omnipresent digital environment which extends far beyond social media. The authors see the coming 'digital tsunami' as creating disruptive effects across major elements of our economy and even society however optimistically conclude that the digital environment and the development of 21st Century skills in schools will equip the next generation with essential competencies, attitudes, social skills and work goals. The key to harnessing the potential of this generation will be to modify current human resources and workplace practices which will mean sweeping away much of the 'boomer' legacy that this cohort has imprinted on organizations. To assist leaders, the book goes beyond presenting a rich portrait of who these youth may become by providing practical recommendations for the changes that need to start now in order to position the organization to benefit from what they will bring. As the astute strategic leader knows: objects in the future can be closer than they appear.

This highly useful reference outlines best practices in key areas of human resources that are not only fair and equitable, but that can withstand legal scrutiny. Industrial/organizational experts apply their empirical knowledge and practical experience to aspects of HR that are commonly litigated, including broad and specific topics in testing of potential employees, disability issues, compensation and pay equity, and work hours. The book is written to be accessible to readers currently in HR-related graduate-level training as well as HR practitioners with or without background in industrial/organizational psychology. And to add to its utility, chapters feature practical strategies for addressing each of the legal issues presented. Among the topics covered: Measuring adverse impact in employee selection decisions. Using background checks in the employee selection process. Disabilities: best practices for vulnerabilities associated with the ADA. Physical abilities testing. Wage and hour litigation. Clinical psychological testing for employee selection. Conducting compensation equity analyses. Practitioner's Guide to Legal Issues in Organizations brings clear, up-to-date information to graduate students studying human resources, management, industrial/organizational psychology who are interested in legal issues, as well as applied HR practitioners such as industrial/organizational psychologists, human resources generalists, management and labor economists.

In this volume, Dean Shepherd focuses on the varying topics of entrepreneurship unified through conjoint analysis. Although the topic of entrepreneurial decision making is broad, in doing so, he reveals the mechanisms that come into play during the entrepreneurial decision-making process. Scholars of entrepreneurship and organizational behavior will find this collection an essential resource for understanding how decision making is achieved in entrepreneurial settings.

Corporations of every size have experience of employees who are guilty of lying, stealing, sabotage, hacking, destruction of files and data, and more than a few corporations have been, and continue to be, devastated by the activities of whistleblowers. Profits, secrets and staff morale are all threatened. This book provides a background to the psychology of deviance and offers practical advice about identifying the causes of and prescriptions for reversing disloyalty.

This book demonstrates, in detail, why annual performance appraisals might still work in hierarchical environments, but largely fail in agile ones. The annual performance appraisal is one of the world's most widely used management tools. For many years, it was indeed seen as a pre-requisite for successful leadership and professional management. While most managers and employees have always been sceptical in this respect, those at a strategic level are now also realising it causes more harm than good, and a growing number of leading companies have similarly abolished this approach. One key reason lies in the changing working world, and the quest for greater organisational agility. Companies are moving away from rigid structuring. The arguments are presented objectively but with practical relevance, coherently illustrating the available alternatives for achieving what annual performance appraisals largely have not.

This fascinating book examines such diverse and compelling subjects as: money and power, gender differences, morality and tax, the very rich, the poor, lottery and pools winners, how possessions and wealth affect self-image and esteem, why some people become misers and others gamblers, spendthrifts and tycoons, and why some people gain more pleasure from giving away moeny than form retaining it.
Comprehensive and cross-cultural, The Psychology of Money integrates fascinating and scattered literature from many disciplines, and includes the most recent material to date. It will be of interest to psychologists, sociologists, anthropologists and to people interested in business and economics.

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Work and well-being is one of the fastest growing areas of concern to business, public sector and government. This book looks at the causes of stress in the modern work-place, and offers practical advice for managers on how to combat stress in their employees, and put in place strategies for developing a healthy workplace.

Dr. Linda Hamilton's ground breaking book, The Person Behind the Mask: A Guide to Performing Arts Psychology, takes the reader on a vivid journey of the performer's private world, where personal insecurity often wages an unsuccessful battle against the stresses of the profession-whether these are unrealistic weight requirements, debilitating injuries, or stage fright. Intended for performers, teachers, and health-care workers, this is a book that describes the psychological problems of the stage, with a focus on education and prevention.

This book utilises conversation analysis (CA) and discursive psychology (DP) methodologies to examine the internal workings of multi-disciplinary teams which are concerned with the care, treatment and diagnosis of clients with complex mental health needs. Bringing together practitioners, service users and researchers who were part of the MDTsInAction research project, the authors offer a unique and systematic investigation into the ways members of multidisciplinary teams collaboratively manage their shared goals. A particular focus is on the language used in team meetings, and how examination of meeting talk can help us better understand the practice of inter-professional working. The authors also describe how a range of institutional barriers and concerns needed to be tackled in implementing the study in a healthcare setting. Over the course of this book they reveal a number of methodological developments which will be of interest to researchers and academics in CA/DP, and in healthcare communication generally. This book highlights how CA and DP can be used to identify and improve communicative practices in a healthcare setting; and also serves as an example of how to conduct an applied CA/DP project in a way that achieves impact.

Strategic Stress Management shows how companies can boost performance by adopting integrated organizational strategies to identify and reduce stress in their employees. Including practical advice on how to conduct a stress audit and how to target stress 'hot spots' within an organization, Strategic Stress Management provides a fresh strategic model for the manager concerned with the negative effects stress can have both on company performance and the quality of life of individuals at work.

This book is a guide to asset and risk management from a practical point of view. It is centered around two questions triggered by the global events on the stock markets since the middle of the last decade:

- Why do crashes happen when in theory they should not?

- How do investors deal with such crises in terms of their risk measurement and management and as a consequence, what are the implications for the chosen investment strategies?

The book presents and discusses two different approaches to finance and investing, i.e., modern portfolio theory and behavioral finance, and provides an overview of stock market anomalies and historical crashes. It is intended to serve as a comprehensive introduction to asset and risk management for bachelor s and master s students in this field as well as for young professionals in the asset management industry. A key part of this bookis the exercises to further demonstrate the concepts presented with examples and a step-by-step business case. AnExcel file with the calculations and solutions for all 17 examples as well as all business case calculations can be downloaded at extras.springer.com."

The fourth part of a set of four volumes which seeks to provide an historical and theoretical perspective for consideration of theory and practice in conflict resolution and provention.;The author puts forward an adequate theory of behaviour which they contend is needed to provide a basis for the analysis and resolution of conflict. The other volumes cover human needs theory and readings in management, settlement, and resolution in addition to a detailed description of the facilitated conflict resolution process.;There is a growing public awareness of the need for alternatives to deterrence and coercion in the handling of conflicts at all social levels. The study of problem solving in human relationships, is relevant to a wide variety of careers, in addition to the training of facilitators of conflict resolution. It is a basic training for those engaged in business and institutional organization, in public policy and in public administration.;This book is a general survey of management, settlement and confict resolution practices. Conflict, its resolution and provention, comprises an a-disciplinary study, that is, a synthesis that goes beyond separate disciplines, beyond interactio

An earlier book by Rodrick Wallace entitled Consciousness: A Mathematical Treatment of the Global Neuronal Workspace Model, introduced a formal information-theoretic approach to individual consciousness implementing approaches developed previously by the cognitive scientist Bernard Baars and the philosopher Fred Dretske. This book takes a more formal 'groupoid' perspective and generalizes the results of that book to processes of 'distributed cognition' characteristic of large institutions that can entertain several, sometimes many, simultaneous 'global workspaces' which must compete for resources while communicating and cooperating. Equivalence classes of 'states' produce a network of language-analogs characterizing interacting cognitive modules which entertain multiple workspaces. Equivalence classes of these language-analogs produce dynamical manifolds describing temporal processes carried out by multiple-workspace institutions.

In Resilience as a Framework for Coaching: A Cognitive Behavioural Perspective, Michael Neenan presents an in-depth understanding of resilience and shows how coaches can help their clients to develop and enhance their own resilience. By focusing on the beliefs, emotions and behaviours that promote or hinder the development of resilience, Neenan provides coaches with plenty of discussion points for inclusion in their sessions. The book, written in an engaging and accessible style, includes a chapter showing the unfolding of a five-session course of resilience coaching with lengthy dialogue excerpts between the coach and the client, accompanied by a commentary on the coach's interventions. Throughout the book there are plenty of case studies and examples of resilience in action. The book ends with a recap on resilience pinpointing some of the key features of a resilient mindset. Written by an established expert in the field of resilience and cognitive behavioural coaching, Resilience as a Framework for Coaching represents an essential resource for those wishing to train in this discipline. The book will appeal to coaches, coaching psychologists, psychotherapists and clinical, health and counselling psychologists with an interest in coaching, human resource professionals, counsellors and trainees in these disciplines.