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Books > Social sciences > Sociology, social studies > Social institutions > Work & labour
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Advancing Workplace Mediation Through Integration of Theory and Practice (Hardcover, 1st ed. 2016)
Loot Price: R4,100
Discovery Miles 41 000
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Advancing Workplace Mediation Through Integration of Theory and Practice (Hardcover, 1st ed. 2016)
Series: Industrial Relations & Conflict Management
Expected to ship within 12 - 17 working days
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This book compares the unique features of workplace mediation to
other contexts of mediation, as well as the specific competences
each situation requires of the mediator. It covers many important
issues related to workplace mediation and discusses interventions
by managers, such as conflict coaching and informal mediation. It
proposes a new model to assess the effectiveness of mediation, and
discusses the impact of legal systems, HRM policies, as well as
power structures, and cultural differences. The book takes into
account perspectives from multiple disciplines, such as management,
business, psychology, law and sociology. It also discusses
mediation aspects from a variety of cultural and regional contexts.
The book advances knowledge about the application, process and
effects of workplace mediation and includes practical tips for
scholars, practitioners, mediators and managers to enhance their
mediation practice or to foster constructive conflict management in
organizations.
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