Advancing Workplace Mediation Through Integration of Theory and Practice (Hardcover, 1st ed. 2016)

This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.

General

Imprint:	Springer International Publishing AG
Country of origin:	Switzerland
Series:	Industrial Relations & Conflict Management
Release date:	November 2016
First published:	2016
Editors:	Katalien Bollen • Martin Euwema • Lourdes Munduate
Dimensions:	235 x 155 x 16mm (L x W x T)
Format:	Hardcover
Pages:	263
Edition:	1st ed. 2016
ISBN-13:	978-3-319-42841-3
Categories:	Books > Social sciences > Psychology > Occupational & industrial psychology Books > Social sciences > Sociology, social studies > Social institutions > Work & labour Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Books > Business & Economics > Business & management > Office & workplace > Office management Promotions
LSN:	3-319-42841-1
Barcode:	9783319428413

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