This book was developed for the 2005 International Stress Management Association Conference in Brazil. The original book was recently published in Portuguese, but because of the popularity of the topics and the world-renowned stress scholars who contributed chapters, we are very pleased to have the opportunity to publish this work in English. A book on the subject is intended to be an additional tool containing information on stress and ways of dealing with pressures and demands, because we know that the level of stress will continue to increase. We believe that only through information- and here you will be able to find the experience and opinion of some of the greatest and best professionals of the world in this field-people will manage to live better and more balanced lives. This is what ISMA-BR wishes and hopes for. Have a good reading. This volume provides a series of comprehensive summaries of what is now a fast-growing literature aimed at understanding the causes, effects, and prevention of stress in the workplace. It begins with three chapters on different sources of stress at work, ranging from organizational factors to attributes of workers themselves.

The second edition of this professional guide presents an extended overview of the German family enterprise landscape including its structure and industry distribution. Its goal is to provide a detailed assessment of the development of German family enterprises. Based on several new scientific studies conducted by the authors, the prerequisits of corporate longevity and mature growth are investigated in detail. Analyzing data from over 500 family firms, the book offers a valuable reference guide for market research and academic research on family-owned enterprises. A unique factor: the authors' revealing insights into the decline of family firms.

This book examines the ethical and legal aspects of workplace bullying from a global perspective. Through an in-depth exploration of this psychologically destructive managerial technique, it identifies workplace bullying as a highly potent tool in the short term to increase employee performance. By deconstructing and exposing the dark side of workplace bullying, not as a psychological harmful component, not as a health-related stress issue, but instead as a management tool to exercise totalizing control over the employee, this book explores the ethical modalities which managers tend to cross on a daily basis to get things accomplished within an organization. This book offers researchers a thorough examination of management responsibilities and the power of enforcement strategies used by managers.

The 21st century is often characterized as the age of globalization, with the world's economies becoming more and more interconnected at an unprecedented rate. And while the phenomenon of globalization isn't necessarily new, it has taken on a drastically different form since the 1980s: competition amongst multinational and global organizations is more intense, and non-Western multinationals are now emerging as important players in the global economy. Today, professional managers need to reconcile the opportunities and challenges associated with the rapid growth of Asian, Eastern European, and Latin American countries. To do so, adopting what's called 'the global mindset' is becoming an essential skill for managers within these global organizations. The key advantages of developing a global mindset are many. In Global Organizations: Challenges, Opportunities, and the Future, authors Rabi S. Bhagat, Annette S. McDevitt, and B. Ram Baliga offers an insightful and comprehensive overview of the most important issues today for managers looking to develop and nurture their own global mindset for their company's future. Global Organizations expertly provides readers with research- and evidence-based knowledge on the significance of developing a sophisticated global mindset regardless of national identity or geographic locale.

The Handbook of Advances in Trust Research presents new and important developments in trust research. The contributors are all prominent and highly respected experts in the field. Firstly, they provide a contemporary overview of the most crucial issues in current trust research including contracts, innovation and negotiation, trust and control. Thereafter, themes which have gained prominence since the original Handbook are considered, such as trust and the financial crisis, public trust in business, and trust and HRM. The book also explores recent theoretical advances and points the way for future research on trust. The Handbook contributes to an area of key importance to business and society and will appeal to practitioners and students of organization theory, strategy, sociology, organizational psychology and economics. Contributors: R. Bachmann, K.T. Dirks, N. Gillespie, T. Gubler, J.D. Harris, R. Hurley, A.A.C. Keevil, F. Kroeger, R.J. Lewicki, P.P. Li, G. Moellering, J. Nickerson, B. Nooteboom, B. Polin, L. Poppo, R.H. Searle, F. Six, P.W.L. Vlaar, A. Weibel, A.C. Wicks, A. Zaheer

This book compels professionals to actively imbibe self-awareness in their thought process in order to help them manage complexities in business. The authors explore dialectical thinking -in contrast to logical thinking-and introduce a new mind-opening thinking process called "Metathinking". Four case studies demonstrate the application of Metathinking. The reader shall come across, and learn from, a multitude of mind opening questions on a variety of topics, with particular focus on leadership and transformation. Practical exercises are also offered for training and discussion in the workplace.

Written by a leading researcher in one of the nation's top I/O programs, Paul Levy's text has long been acclaimed for its concise, research-based approach and personable writing. With this thoroughly updated new edition, students have ample opportunities to explore what's happening in I/O psychology today, through voices directly from the field (Practitioner Forum), brief takes on current events issues (I/O Today), applied practice (Taking it to the Field), and critical and applied exercises at the end of each chapter. Supplementary resources include a thorough Instructors Manual with additional practice activities as well as teaching tips, and a robust test bank.

This intriguing analysis examines an aspect of President Obama that falls outside of his ethnic background, his political career, or policies: how his unique leadership style comes from his extraordinary ability to use both halves of his brain to maximum potential. Right Brain/Left Brain President: Barack Obama's Uncommon Leadership Ability and How We Can Each Develop It is an inspirational guide to leadership as it should be practiced, conveyed through an up-close look at the man who sets the new leadership bar. Author Mary Lou Decosterd uses her Right Brain/Left Brain Leadership Model to frame Barack Obama's leadership skill sets. Her book shows that Obama's unique brand of leadership is the result of his extraordinary ability to leverage full-brain potential in the ways he thinks, decides, and acts. Right Brain/Left Brain President examines Obama's life and the Obama phenomenon, analyzing how he rose to prominence so quickly and what that teaches us. The president is used as an example of the ten full-spectrum behaviors-the must-have leadership skills-that make one an extraordinary leader. To help readers emulate the Obama model and become the most consummate leaders possible, Decosterd discusses how each of us can learn to lead from both right and left brain abilities. Provides a chronology of President Obama's life, key influences, and critical moments as they relate to his current leadership traits Presents two key, original models, the Right Brain/Left Brain Leadership Model and an Energy Model, both critical frameworks for driving leadership success Offers an extensive bibliography on leadership and leadership brain science Includes excerpts from President Obama's most defining, first-year-in-office addresses, interviews, and press conferences

This research-to-practice text explores how coaching can support thriving in the workplace. It focuses on positive psychology coaching in the workplace in relation to: the convergence with organisational psychology and coaching psychology, professional and ethical practices, resilience and wellbeing, team and systemic approaches, leadership, tools of intervention, convergence of clinical interventions and virtuousness, and the future of thriving workplaces. The chapter contributions represent a truly international scholarship and bring together complementary perspectives from the fields of positive psychology, coaching psychology, organisational psychology, organisational scholarship, neuroscience, education and philosophy. Written in a scholarly but accessible style, this text is of interest to a wide readership, including academics, professionals and postgraduate students of positive psychology, organisational psychology, counselling and coaching psychology, human resource management, mental health, health and social welfare. "Smith, Boniwell and Green have brought together an outstanding collection of thought leaders from the field of positive psychology coaching to craft an in-depth exploration of the contribution positive psychology can make to delivering transformation change through coaching conversations. A fascinating read, full of evidence and insight". Jonathan Passmore Professor of Coaching & Behavioural Change Director Henley Centre for Coaching, Henley Business School

Only if they do the right thing at the right time will owners of small businesses succeed. Simple enough, but what are the factors in their psychological makeup that enable them to do it? Frese and his contributors have studied small businesses in four African countries from a psychological perspective--the first time this has been done--and report that it's the psychological aspects of their strategies, not just the strategies themselves, that contribute significantly to their success. They also prove that many of the stereotypes that seem to characterize the owners of microbusinesses are clearly incorrect. Executives, analysts, bankers, international entrepreneurs, and their academic colleagues will discover that many of the conclusions they have drawn from previous studies can not be generalized. Only by separating those that can be generalized from those that can not, can we get a true understanding of the small business entrepreneurial dynamic.

Frese and his colleagues focus on South Africa, Zimbabwe, Uganda, and Zambia to produce a clear overview of the research on microbusiness and entrepreneurship in developing countries. They find that psychological strategies are closely related to entrepreneurial success, but because conditions in these countries differ widely, the particulars of certain strategies and their effectiveness may also differ. They show that a number of ideas prevalent among professionals and entrepreneurship researchers in developing countries need to be challenged. Among them, that microenterprise owners who started their companies because they were unemployed do worse than those who started for other, more positive reasons. Also, that human capital (education) represents the most important set of variables to be considered for success (it isn't), or that employing family members decreases success (it doesn't). Well written and impeccably researched, the book is an essential contribution to corporate and academic libraries, as well as to the knowledge of individuals in business, psychology, entrepreneurial and regional studies, and related fields.

This book provides a comprehensive review of both the theoretical development and empirical study of the concept of cultural intelligence. A review of previous work on cross-cultural competence provides an historical backdrop against which the two main theories of cultural intelligence are presented. These two approaches, as well as the assessments derived from them, are compared and evaluated. Issues associated with the measurement of cultural intelligence are examined in detail. An important feature of the review of the empirical work on cultural intelligence is that results are discussed in terms of the relationship of the four sub dimensions of the Cultural Intelligence Scale (CQS) and also that results using the Short Form Cultural Intelligence Scale (SFCQ) and other measures of the concept are included. The review of empirical work includes studies that cast cultural intelligence as an antecedent, as a dependent variable, and as a moderator and a mediator. Cultural intelligence at the group and organizational levels are also discussed. Finally, this review sets the stage for a discussion of appropriate future directions in the study of cultural intelligence. Scholars in organizational psychology interested in the concept of cultural intelligence will find this an essential guide.

Schell combines her research with findings from other studies to map the strategies, personality predispositions, and mood-coping capabilities for making it to the top of the corporate ladder--and for staying there. Nearly 400 of today's corporate leaders reveal their secrets for success and the stress and personality and mood disorders that go along with it. The result is an authoritative insight into the people who made it in today's corporate world, and a bold reconfirmation that life at the top is not always worth coveting.

Schell's book is written for present-day corporate leaders and for those seeking to become leaders and is designed to help understand the special traits one needs to become successful. Schell reports in detail on corporate leaders' stress-coping strategies, influence strategies, personality dispositions, the ways they cope with their mood swings, and how they see themselves performing their own compensation negotiations. Managers and management aspirants, specialists in organizational psychology, and human resource executives will find Schell's book both enlightening and cautionary.

There's more to work and the life of the organization than just numbers. In his new book on how people function in work settings, Allcorn calls it the human spirit. It too contributes to the life and performance of organizations, but like life itself it can die--or be killed. Allcorn argues that changes in how organizations are managed--downsizing, rightsizing, reengineering, and other catastrophic means--can have an unintended but devastating result. These factors can cause spiritual death--the end of that quality in people that keeps them alive, growing, and productive. Allcorn shows that management and the methods it uses to cope with organizational change must be adjusted to take into account a special kind of workplace spirituality and to nurture it, not destroy it. Indeed, he maintains that by appreciating the importance of the human spirit, and liberating the quality of spirituality into the workplace, benefits to the organization can be profoundly rewarding. Allcorn explains the practical, measurable results of this liberation, documenting his assertions in heartbreaking detail. Even the most tough-minded executive will soon come to consider this book as essential as a spreadsheet.

Allcorn asserts that while spirituality inevitably has religious connotations, in his use of the word, it is fundamentally secular and powerfully humanistic. Besides the rationality of numbers and the irrationalities common to a defensive workplace, there is something else that permits members of organizations to rise above workplace adversities. This creates organizational success. As employees are downsized out or just furloughed, the effect on the organization and those who remain is clearly destructive. The author concludes that the way for an organization to achieve success is certainly not by killing its people's spirit by firing them. Other means exist to preserve the organization, and Allcorn explores them in careful, useful detail.

Identity is a construct strongly rooted and still predominantly studied in Western (or WEIRD; Western, educated, industrialized, rich, and democratic) contexts (e.g., North American and Western European). Only recently has there been more of a conscious effort to study identity in non-Western (or non-WEIRD) contexts. This edited volume investigates identity from primarily a non-Western perspective by studying non-Western contexts and non-Western, minority, or immigrant groups living in Western contexts. The contributions (a) examine different aspects of identity (e.g., personal identity, social identity, online identity) as either independent or interrelated constructs; (b) consider the associations of these constructs with aspects of intergroup relations, acculturative processes, and/or psychological well-being; (c) document the advancement in research on identity in underrepresented groups, contexts, and regions such as Africa, Asia, Eastern Europe, the Middle East, and South America; and (d) evaluate different approaches to the study of identity and the implications thereof. This book is intended for cultural or cross-cultural academics, practitioners, educators, social workers, postgraduate students, undergraduate students, and scholars interested in studying identity. It provides insight into how identity in non-Western groups and contexts may both be informed by and may inform Western theoretical perspectives.

Just as our transport systems become more and more important to our economic and social well-being, so they become more and more crowded and more at risk from congestion, disruption, and collapse. Technology and engineering can provide part of the solution, but the complete solution will need to take account of the behaviour of the users of the transport networks.

The role of psychologists in this is to understand how people make decisions about the alternative modes of transport and about the alternative routes to their destinations, to understand how novice and other vulnerable users can develop safe and effective behaviours, how competent users can operate within the transport system optimally and within their perceptual and cognitive limitations.

The contributions to this volume address these issues of how the use of our transport systems can be improved by taking into account knowledge of the behaviour of the people who use the systems. Topics discussed include driver training and licensing, driver impairment, road user attitudes and behaviour, enforcement and behaviour change, driver support systems, and the psychology of mobility and transport mode choice.

This work will be of value not only to psychologists but to all transport professionals interested in the application of psychology to traffic.

Workplace crimes are never far from the news. From major scandals like Enron to violent crimes committed by co-workers to petty theft of office supplies, deviant and criminal behavior is common in the workplace. Psychological factors are almost always involved when an employee engages in such behavior. Deviant and Criminal Behavior in the Workplace offers insights at the level of the individual employee and also sheds light on the role organizations themselves may play in fostering such criminal behavior. The volume considers psychological factors involved in theft and fraud, workplace violence, employee discrimination, and sexual harassment. It also analyses a number of variables which can influence such behavior including employee personality, employee emotional processes, experience of occupational stress, organizational culture, organizational injustice, and human resource management practices. The book will be of core interest to those interested in the psychology and sociology of work, organizational behavior, and human resource management.

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Read the Introduction.

Winner of the 2006 Outstanding Recent Contribution Award from the American Sociological Association, Sociology of Emotions Section

"Lois takes readers inside the social world of search and rescue volunteers, offering sociological insight into topics such as gender, emotions, and indentity."
-- "American Journal of Sociology"

""Heroic Efforts" began as a dissertation, but ends as one of the best book on emotions I have read in years. If you want a glimpse into the power of really good ethnography and the reason we need both qualitative and quantitative research, this book will provide you with both enertainment and sagacity."
--"Contemporary Sociology"

"[Lois] examines how rescuers construct meaning in their lives and define themselves through their risky, demanding work."
--"Seattle Times"

Many search and rescue workers voluntarily interrupt their lives when they are called upon to help strangers. They awake in the middle of the night to cover miles of terrain in search of lost hikers or leave work to search potential avalanche zones for missing skiers, snowboarders, and snowmobilers in blizzard conditions. They often put their own lives in danger to rescue stranded, hypothermic kayakers and rafters from rivers.

Drawing on six years of participant observation and in-depth interviews, Jennifer Lois examines the emotional subculture of "Peak," a volunteer mountain-environment search and rescue team. Rescuers were not only confronted by physical dangers, but also by emotional challenges, including both keeping their own emotions in check during crisis situations, and managing the emotions of others, suchas those they were rescuing. Lois examines how rescuers constructed meaning in their lives and defined themselves through their heroic work.

Heroic Efforts serves as an easy to understand sociological introduction to the ways emotions develop and connect us to our surroundings, as well as to the links between the concept of heroism and other sociological theories such as those on gender stereotypes and edgework.

This book focuses on the experience of social dialogue in Turkey, which is a European Union candidate country. It argues that social dialogue constitutes one of the fundamental pillars of European social model and therefore should be analysed not only at the supranational level but also at the national, sectoral and workplace levels. The book critically examines social dialogue processes and mechanisms in Turkey at various levels, with focus on the workplace because it is shaped by socio-cultural elements which contain many variables. The book also identifies the shortcomings and structural impediments of social dialogue, and provides an empirically grounded theoretical explanation of social dialogue in Turkey. In the process, the book explains and clarifies key concepts to help readers grasp important points relevant to social dialogue, and contains interviews with social partners to take into consideration their views and recommendations on social dialogue. These in-depth interviews also provide a rare insight into the dynamics of social dialogue on the ground. By looking at social dialogue at various levels, the book offers a balanced view of its strengths and weaknesses in Turkey. This book is a valuable tool for students, academics and researchers interested in understanding the complex dynamics of social dialogue and workplace relations in Turkey.

This book focuses on human behavioural processes and describes them from an interdisciplinary perspective. It introduces readers to the main theories and approaches in the field of organisational development and change (ODC), and discusses their relevance and purpose with a clear focus on improving how readers perceive and handle change. The book is tailor-made for business students without any background in the humanities, helping them to conceptualise organisational development and change, and to practically organise interventions to increase organisational effectiveness. The book's goal is to help future managers and consultants recognise and handle the 'full situation', which includes purposes, people and relationships. Furthermore, it elaborates on those theories and instruments that can deliver real benefits to real people working in real fuzzy and complex circumstances, and includes several practical cases focusing on the role of the interventionist.

This book presents research and best practice examples from the Asia Pacific region to address the gap in global expertise on psychosocial factors at work. It explores practices in the region that promote healthy workplaces and workers by presenting research from around the globe on issues such as telework, small and medium-sized enterprises, disaster-struck areas, suicide prevention, and workplace client violence. It discusses practical, multidisciplinary efforts to address worker occupational health. Further, it explores psychosocial risk and prevention, as well as the significant role of cultural variations and practices in the diverse range of countries covered.

This open access book will examine the implications of digitalization for the understanding of humanity, conceived as a community of intelligent agency. It addresses important topics across a range of social and behavioral theories and identifies a range of novel mechanisms and their social behavioral effects. Across the book, the author highlights the expansion of intelligent processing capability brought about by digitalization and the challenges this exposes for integrating artificial and human capabilities. It includes the altered effects of bounded rationality in problem solving and decision making; related changes in the perception of rationality, plus novel myopias and biases. It also seeks to address cognitive intersubjectivity, learning from performance and agentic self-generation; and the novel methods and patterns of reasoned thought which emerge in a digitalized world; and how these mechanisms will combine in making and remaking the world of human experience and understanding. This book examines the problematics and prospects for digitally augmented humanity. In doing so, it maps the terrain for a future science of augmented agency. It will have cross-disciplinary appeal to students and scholars of applied psychology, cognitive and behavioral science, organizational psychology and management, business, finance, and digital cultures and humanities.

This book showcases issues of work and employment in contemporary India through a critical lens, serving as a systematic, scholarly and rigorous resource which provides an alternate view to the glowing metanarrative of the subcontinent's ongoing economic growth in today's globalized world. Critical approaches ensure that divergent and marginalized voices are highlighted, promoting a more measured perspective of entrenched standpoints. In casting social reality differently, a quest for solutions that reshape current dynamics is triggered. The volume spans five thematic areas, subsuming a range of economic sectors. India is a pre-eminent destination for offshoring, underscoring the relevance of global production networks (Theme 1). Yet, the creation of jobs has not transformed employment patterns in the country but rather accentuated informalization and casualization (Theme 2). Indeed, even India's ICT-related sectors, perceived as mascots of modernity and vehicles for upward mobility, raise questions about the extent of social upgrading (Theme 3). Nonetheless, these various developments have not been accompanied by collective action - instead, there is growing evidence of diminished pluralistic employment relations strategies (Theme 4). Emergent concerns about work and employment such as gestational surrogacy and expatriate experiences attest to the evolving complexities associated with offshoring (Theme 5).

Trust is a fundamental concept in modern society. This book provides current findings of trust research from various disciplines: communication studies, information systems, educational and organizational psychology, sports psychology and economics. The volume analyses how trust relationships have changed and are still changing under the influence of digitalization. In addition to presenting the current state of research, the implications for trust relationships in the digital world are examined. The book brings together empirical findings with the implications for media, business, sports and science. It is of value to interdisciplinary researchers and graduate students.

This book aims to help the reader to understand what motivates people to engage in risk taking behavior, such as participating in traffic, sports, financial investments, or courtship. The consequences of risk taking may be positive, or result in accidents and injuries, especially in traffic. The wealth of studies and theories (about 1000 references) is used to offer a cohesive, holistic view of risk motivation. The risk motivation theory is a dynamic state-trait model incorporating physiological, emotional and cognitive components of risk perception, processing and planning. If a deficit exists between desired and perceived risk, risk compensation behavior results. A feedback loop provides new information for the next perception-motivation-behavior process. Assumptions were tested and support was found with 120 subjects in a longitudinal study. The concepts and findings are discussed in relation to psychological theories and their meaning for our daily lives.

This edited volume focuses on innovative solutions to the debate on human thriving in the fast emerging technology-driven cyber-physical work context, also called Industry 4.0. The volume asks the important question: How can people remain relevant and thrive in workplaces that are increasingly virtual, technology-driven, and imbued with artificial intelligence? This volume includes two major streams of discussion: it provides multidisciplinary perspectives on what thriving could mean for individuals, managers and organisations in current and future non-linear and Web-driven workspaces. In this context, it points to the need to rethink the curricula of the psychology of human thriving so that it is applicable to Industry 4.0. Second, it discusses the new platforms of learning opening up in organisations and the ways and means with which people's learning practices can be adapted to changing scenarios. Some of these scenarios are: changing job designs and talent requirements; the demand for creativity; the need for virtual teams and intercultural collaborations; and changing emotional competencies. This topical volume includes contributions by scholars from across the world, and is of interest to scholars, practitioners and postgraduate students of psychology, organizational behaviour and human resource management.