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Conflict Management (Hardcover, 1st ed. 2016)
Loot Price: R2,109
Discovery Miles 21 090
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Conflict Management (Hardcover, 1st ed. 2016)
Series: Management for Professionals
Expected to ship within 10 - 15 working days
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This book draws on a wide range of practical examples to describe
how conflicts within organisations are traditionally managed and
the complementary conflict management methods that can be employed.
Stephan Proksch clearly explains these innovative methods and their
potential applications. The central focus is on mediation as an
effective form of conflict resolution. Discussion and questioning
techniques as conflict management tools are explained in simple and
concise terms.
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