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Books > Social sciences > Psychology > Occupational & industrial psychology
The first Handbook as part of a new series which is set to define the emerging transdisciplinary field of Workplace Management Truly interdisciplinary and international chapters and authors, the book will appeal to those in real estate, planning, architecture, business, management, facilities management, economics, law, sociology, psychology No other book presents this breadth of interdisciplinary content on Workplace Management
Regardless of the job market situation, there is always a certain level of voluntary employee withdrawal - lateness, absence, avoidance of work, undue socializing - that affects the well being of the organization. This volume explores the various manifestations of employee withdrawal, how they may be assessed, and identifies relevant antecedents and moderators, attitudinal as well as behavioral. The authors have focused on issues such as national culture and perceptions of absence legitimacy, components of voluntary employee turnover, the role of performance management process in employee withdrawal behavior, and current controversies concerning the withdrawal phenomenon. In addition, some creative perspectives on changing information technology, the taxonomy of lateness behavior, and the association between smoking and absenteeism are offered.
This volume brings together a range of contributors from Europe and North America. All contributions were especially commissioned with a view to e- cidating a major multidisciplinary topic that is of concern to both academics and practitioners. The focus of the book is on expert judgment and its interaction with decision support systems. In the first part, the nature of expertise is discussed and characteristics of expert judges are described. Issues concemed with the eval- tion of judgment in the psychological laboratory are assessed and contrasted with studies of expert judgment in ecologically valid contexts. In addition, issues concerned with eliciting and validating expert knowledge are discussed. Dem- strations of good judgmental performance are linked to situational factors such as feedback cycles, and measurement of coherence and reliability in expert ju- ment is introduced as a baseline determinant of good judgmental performance. Issues concerned with the representation of elicited expert knowledge in kno- edge-based systems are evaluated and methods are described that have been shown to produce improvements in judgmental performance. Behavioral and mathematical ways of combining judgments from multiple experts are compared and contrasted. Finally, the issues developed in the preceding contributions are focused on current controversies in decision support. Expert judgment is utilized as a major input into decision analysis, forecasting with statistical models, and expert s- tems.
Solution Focused Coaching in Practice is a practical how-to guide that provides an invaluable overview of Solution Focused Coaching skills and techniques. Reflecting upon published research on the solution focused approach, Bill O Connell, Stephen Palmer and Helen Williams bring their own experiences of Solution Focused Coaching together with others in the field to cover topics such as:
Incorporating coachee case studies, worksheets, practice tips and discussion points, the skills, strategies and techniques in this book are straightforward to apply and can be used in most coaching settings. This practical book is essential reading for experienced personal or executive coaches, managers considering introducing a new and better coaching culture for their staff, and for those just starting out on their coaching journey.
Handbook of Organizational Creativity: Leadership, Interventions, and Macro Level Issues, Second Edition covers creativity from many perspectives in two unique volumes, including artificial Intelligence work, creativity within specific applied domains (e.g., engineering, science, therapy), and coverage of leadership. The book includes individual, team and organizational level factors and includes organizational interventions to facilitate creativity (such as training). Chapters focus on creative abilities and creative problem-solving processes, along with individual differences such as motivation, affect and personality. New chapters include the neuroscience of creativity, creativity and meaning, morality/ethicality and creativity, and creative self-beliefs. Sections on group level phenomena examine team cognition, team social processes, team diversity, social networks, and multi-team systems and creativity. Final coverages includes different types and approaches to leadership, such as transformational leadership, ambidextrous leadership leader-follower relations, and more.
Handbook of Organizational Creativity: Individual and Group Level Influences, Second Edition covers creativity from many perspectives in two unique volumes, including artificial Intelligence work, creativity within specific applied domains (e.g., engineering, science, therapy), and coverage of leadership. The book includes individual, team and organizational level factors and includes organizational interventions to facilitate creativity (such as training). Chapters focus on creative abilities and creative problem-solving processes, along with individual differences such as motivation, affect and personality. New chapters include the neuroscience of creativity, creativity and meaning, morality/ethicality and creativity, and creative self-beliefs. Sections on group level phenomena examine team cognition, team social processes, team diversity, social networks, and multi-team systems and creativity. Final coverages includes different types and approaches to leadership, such as transformational leadership, ambidextrous leadership leader-follower relations, and more.
The series Occupational Stress and Well-Being spans a number of traditional disciplines which include psychology, medicine, sociology, anthropology, management and business. It represents a serious attempt to bring these disciplines together to advance the field and study of occupational stress. This volume focuses on promoting theory and research perspectives on significant topics in occupational stress and well-being.
This book examines the intricate challenges faced by women and families during the transition to motherhood. It presents unique theoretical and methodological approaches to studying women's transition from being employees to working mothers. Its focus is on the impact of work on the transition to motherhood, and the impact of motherhood on women's working arrangements, work attitudes, work experiences and perspectives. Special attention is given to intervention research that can enhance the health and well-being of mothers and employers as they reconcile demands of the family-work interface. Integrating theoretical framework development and methodological considerations, this book provides an in-depth introduction to the topic. It brings together researchers and experts on the work-family interface, on workplace discrimination during pregnancy and early motherhood, and well-being.
The articles collected here are foundational contributions to integrating behavioural research and risk analysis. They include seminal articles on three essential challenges. One is ensuring effective two-way communication between technical experts and the lay public, so that risk analyses address lay concerns and provide useful information to people who need it. The second is ensuring that analyses make realistic assumptions about human behaviours that affect risk levels (e.g., how people use pharmaceuticals, operate equipment, or respond to evacuation orders). The third is ensuring that analyses recognize the strengths and weaknesses of experts' understanding, using experts' knowledge, while understanding its limits. The articles include overviews of the science, essays on the role of risk in society, and applications to domains as diverse as environment, medicine, terrorism, human rights, chemicals, pandemics, vaccination, HIV/AIDS, xenotransplantation, sexual assault, energy, and climate change. The work involves collaborations among scientists from many disciplines, working with practitioners to produce and convey the knowledge needed help people make better risk decisions.
The new federal guidelines to help employers understand how the Americans with Disabilities Act applies to employees with an emotional disorder make it imperative that occupational psychologists and front line managers identify those workers who have an emotional disorder and distinguish them from those workers who are lazy or have a bad attitude. Kantor provides vital clinical information that assists professional consultants and supervisors alike in complying with the new guidelines while distinguishing true disability from behavioral problems which call for administrative action. Avoiding stress-heavy theory and one-size-fits-all approaches to treating occupational disorders, Kantor provides a comprehensive view of factors contributing to workplace traumas and presents an incremental approach to developing correct disgnoses and effective clinical therapies. Kantor describes both the familiar and the less familiar occupational disorders, shows how they develop as a result of dysfunctional interaction between workers and their environment, and suggests case-specific methods for preventing and curing many of the most debilitating workplace traumas. Avoiding stress-heavy theory and one-size-fits-all approaches to treating occupational disorders, the author here provides a comprehensive view of factors contributing to workplace traumas and presents an incremental approach to developing effective clinical therapies. Kantor describes both the familiar and the less familiar occupational disorders, shows how they develop as a result of dysfunctional interaction between workers and their environment, and suggests case-specific methods for preventing and curing many of the most debilitating workplace traumas.
This book provides an accessible and clear description of key theories of systemic coaching and how they can be applied to coaching practice. Structured around five different ways of thinking about systems, the book provides coaches with a high-level overview of different systems theories and how those theories may be applied in practice. Readers are invited to consider each of the five different ways of thinking through the lens of philosophy, purpose and practice: Which theories most resonate for you? How do these systemic perspectives shape your purpose for coaching, and how do they show up in the way that you coach? With examples and case material throughout, Coaching Systemically aligns coaching with the realities and challenges of organisations operating in an ever more complex world. Readers will walk away from the book with a clearer understanding of what it means to coach 'systemically' and new ideas as to how they can translate insights into practice. Coaching Systemically will be key reading for coaches in practice and in training, consultants and anyone interesting in systemic approaches.
This is the first in the "Reflective Citizen" series. The intention of the series is to develop volumes from thevarious OPUS activities which include Scientific Meetings, Workshops, Lectures, Debates and Conferences.The objective of OPUS is to promote and develop the study of conscious and unconscious organizational and societal dynamics through educational activities, research; consultancy and training; and, the publication and dissemination of these activities for the public benefit. The papers selected for this volume are the Keynote Papers and six others who have been invited to present Parallel Papers. They cover: Australia, South America, the US, UK and Europe.
What price do organizations and nations pay for a poor fit between employees and their work environments? Negative stress imposes a high cost on individual health and well-being as well as organizational health and productivity. This comprehensive textbook examines the definitions of job-related stress and the methods used to assess levels and consequences of occupational stress, along with strategies that may be used by individuals and organizations to confront negative stress and its associated problems. From sources of stress to organizational interventions, and from job-related burnout to coping with stress, Organizational Stress gives the reader - whether researcher, student, or practitioner - a basis for tailoring work environments which contribute to the health and well-being of individuals, organizations, and even the societies in which they live. This new edition has been updated to reflect the most relevant research in the field of organisational stress, including a completely new chapter on stress and the brain. It also focusses on the future of work in our rapidly changing world - dealing with contemporary contexts such as the COVID-19 pandemic and the rise of the gig economy. Christina G.L. Nerstad is a Professor at BI Norwegian Business School Ingvild M. Seljeseth is an Associate Professor Kristiana University College Astrid M. Richardsen is Professor Emerita at BI Norwegian Business School Cary L Cooper is a Professor at Alliance Manchester Business School Philip J. Dewe is Emeritus Professor at Birkbeck, University of London Michael P. O'Driscoll is Emeritus Professor at University of Waikato
Psychosynthesis Leadership Coaching responds to the call of coaches who want to be able to work with the whole person, with the inner as well as the outer worlds, and not just at rational and behavioural levels but at emotional and spiritual levels as well. Psychosynthesis is unique amongst psychologies in the emphasis it places on self and will at the centre of human psychological functioning. This holistic and integrative psychology provides the foundations for working with leaders in ways that respond to today's emergent crises. Psychosynthesis coaching is an increasingly popular approach that is finding its way into the mainstream as a response to the needs of coaching to engage at depth with emotional content and in the transpersonal realm of meaning, purpose and values. This book introduces psychosynthesis coaching to a wider audience and provides a comprehensive guide to this approach for both coaches and leaders. This book provides the context, models, methods, skills and techniques for coaches to engage with their clients within the larger context of Self and Will, alongside working on inner and outer agendas and goals of any description. For coaches, leaders and organisational practitioners alike, this approach is also about coaching our inner leader - knowing that this work always starts with ourselves.
"We've all gotten stuck working with people we don't like. Thankfully, Deb Mashek has written a lively, actionable book to fix that. Combining her expertise as a psychologist and her experience as a consultant, she reveals how we can earn trust, repair relationships, and create collaborations that bring out the best in us."Adam Grant, #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife Many people have mixed feelings about workplace collaboration. On the one hand, they know collaboration is essential to achieve complex goals. On the other hand, they know collaboration is a slog. People pull in different directions. There's desperately little communication and even less follow through. One person ends up doing all the work. The result? Friction mounts. Projects fizzle. Great people walk. Here's why: very few of us ever receive any formal training in how to collaborate well. In Collabor(h)ate, Deb Mashek draws on her deep experience as a relationships researcher and collaboration facilitator to reveal everything you need to know to make workplace collaborations less painful and more productive. Dr Deb Mashek is an experienced business consultant, professor, higher education administrator, and national nonprofit executive. She applies relationship science to help people collaborate better. Learn more at: www.collaborhate.com
Should organizations carry a health warning? Do they have the capacity to get under the skin? How do they cause emotional stress or physical ailments? What are the ailments that different work places infect? What is a healthy organization lower stress, less sickness or systemic effectiveness?And importantly, What do the characteristic patterns of organizational ailments reveal about organizational positioning and strategy in relation to their market and environment? These are crucial questions for directors, managers, HR, consultants, psychotherapists, counselors and the work force.This groundbreaking book seeks to address questions that underlie organizational health and humanity. Each chapter develops the relation between bodily experience of the individual and experience of the body of corporate and social organization. An early chapter addresses the seemingly catastrophic risks of giving birth - to bodily life, emotional liveliness, and belonging. An endnote describes a death and its meaning that, like its earlier bookend, describes how we might be connected in humanity.Leadership that contains anxiety applies the theory and practice of individual, group and organizational dynamics. In being informed by psychoanalysis, group and open-systems theory, this book seeks to develop tools for organizational change not top down or bottom up, but outside in and inside out. How are the individual s defenses against emotional conflicts embodied in the work group? What draws people to specific kinds of workplace and work group culture? How do the complex bodily, emotional and social experiences of work interact? What makes people go sick or stay at work when they are unwell?More than that, how can we begin to define the spirit or soul of an organization in a way that goes beyond its morale, its esprit de corps? And if there is such a thing, how can thoughtfulness about it provide a nourishing skin to keep body and soul together under the fire of overstretched working lives, and the often disjointed complex of inter-related systems that contemporary organizations comprise?"
This book offers a fresh and comprehensive approach to the essentials that constitute the discipline of organizational behaviour with a strong emphasis on the application of organizational behaviour and performance management in practice. It concentrates on the development of effective patterns of behaviour, values and attitudes, and relates these issues to effective organization performance in times of organizational and environmental change and turbulence. The book is divided into four parts, providing a clear structure for the study of the subject:
Organizational Behaviour is packed with references to current topics, practical examples and case studies from large corporations from around the world, including Ryanair, The Body Shop and RBS. This book covers examples of both good and bad practice, making it an interesting and unique introduction to the study of organizational behaviour.
Generation Z (GenZ) is the young generation born between the mid-1990s and 2010s. They are now entering the market and starting their first jobs. Therefore, managers must shape the company workplace environment to encourage young employees to work efficiently and connect their future with the company. Only then both managers and employees will share mutual satisfaction from collaboration and aim at the common target, which should be the prosperity of the company. This book presents research results and techniques for analyzing the working expectations and needs of GenZ. The analyses were made in various countries in Europe: The Czech Republic, Latvia, Poland, and Portugal. The book contains chapters that present the analysis results and technical chapters that outline modern methods of analysis of management data, including tutorial chapters on Machine Learning, which currently make a strong appearance in research in various disciplines. This volume will be of interest to researchers, academics, practitioners, and students in the fields of management studies, research methods, and human resource management.
This article is intended to contribute to our understanding of the December 2001 collapse of Enron. The existing literature on Enron's demise falls largely into two broad areas, involving either "micro" psychological explanations or "macro" accounts that emphasize the workplace and its environment; this paper is an exploratory study that focuses on a new interpretation which links the two areas more closely together. It is proposed that Enron's culture was influenced by both "micro" and "macro" factors: an experience of unsuccessful paternal authority figures within the family history of Enron's leaders, coupled with an experience of problematic government and regulatory regimes associated with the gas industry. Drawing on concepts from psychoanalysis and its application to organizational dynamics, it is argued that these "micro" and "macro" factors helped to generate an Oedipal mindset in Enron's leaders according to which external authority was seen to be weak and not worthy of respect, and that this contributed to Enron's demise. Implications for theory are examined.
How does it feel to be a police officer in the UK? What happens in the brains of officers, particularly in high-risk roles such as counter-terrorism and child sexual exploitation? Jessica Miller uses the most recent neuroscience and real-life examples to explore risks to individual resilience, be it trauma exposure, burnout or simply the daily pressure of adapting to life on the front line. A compulsory read for anyone with an interest in policing, the book offers practical, easy-to-follow resilience techniques applicable to anyone in the wider emergency responder community. The book also offers policy and operational recommendations to equip police officers with skills to face crime in a post-COVID world.
This timely book explores the psychological repercussions of Brexit in the workplace. Illustrating the mental and emotional impact of the Brexit process, interdisciplinary chapters demonstrate its effect on the wellbeing of workers and its implications for the welfare of the workforce in the future. Bringing together international contributors from a range of disciplines, this topical book focuses on key areas of workplace functioning, including higher education institutions, corporate social responsibility and the emerging experiences of businesses, migrant workers and politicians. The major psychological, political and economic implications for employers, employees and policy-makers are considered, and the importance after Brexit of actions that preserve and build on progress already achieved in the UK workplace are highlighted. Brexit in the Workplace will appeal to scholars and students of politics, psychology and business, as well as business leaders and policy-makers wishing to gain valuable insights into the range of issues facing the workforce in the current atmosphere of political change and uncertainty around Brexit.
Oxford Handbooks offer authoritative and up-to-date reviews of original research in a particular subject area. Specially commissioned chapters from leading figures in the discipline give critical examinations of the progress and direction of debates, as well as a foundation for futureresearch. Oxford Handbooks provide scholars and graduate students with compelling new perspectives upon a wide range of subjects in the humanities, social sciences, and sciences.
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